Information Systems in Business Textbook Exam
Questions
Course Introduction
This course examines the role of information systems in supporting business operations, decision-making, and strategic advantage. Students will explore fundamental concepts of information technology, systems development, data management, and network infrastructure as they relate to organizational needs. Through case studies and practical examples, the course highlights how businesses leverage information systems to improve processes, enhance productivity, and drive innovation. Ethical, legal, and security considerations in the management and use of information systems are also discussed, preparing students to critically assess and effectively implement technological solutions in various business contexts.
Recommended Textbook Technology In Action Complete 12th Edition by
Alan Evans
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Page 2
Chapter 1: Using Technology to Change the World
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Q1) ________ can determine which products are selling on a given day and in a specific location.
Answer: Data mining
Q2) Computer forensics analyzes computer systems in gathering potential legal evidence.
A)True
B)False
Answer: True
Q3) The gap between those who have easy access to the Internet and technology those who do not is known as the ________ divide.
A) web
B) Internet
C) digital
D) technology
Answer: C
Q4) New York City's program that fosters the sharing of bicycles is an example of ________.
Answer: collaborative consumption
Q5) The Witness Project hopes to stop ________ abuses throughout the world.
Answer: Human Rights
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Chapter 2: Looking at Computers: Understanding the Parts
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Q1) A(n)________ microphone picks up sounds coming from all directions at once and is well suited for conference calls.
Answer: omnidirectional
Q2) In binary language, each letter of the alphabet, each number, and each special symbol is made up of a unique combination of eight ________.
A) bytes
B) kilobytes
C) characters
D) bits
Answer: D
Q3) ________ is a measure of the greatest amount of light showing when the monitor displays pure white.
Answer: Brightness
Q4) A connectivity port which transfers data at speeds up to 10,000 Mbps is ________.
Answer: Ethernet
Q5) Joysticks and steering wheels are examples of ________ controllers.
Answer: game
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4
Chapter 3: Using the Internet: Making the Most of the Web's Resources
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Sample Questions
Q1) AND, OR, and NOT are examples of ________ operators.
A) Boolean
B) Jacobean
C) relational
D) keyword
Answer: A
Q2) The ________ list shows all of the websites and pages you have visited over a certain period of time.
Answer: history history
Q3) The "s" in "https" stands for ________ socket layer.
A) semantic
B) secure
C) server
D) social
Answer: B
Q4) A browser's bookmark feature makes it easy to return to a specific web page.
A)True
B)False
Answer: True
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Q1) Computer-aided design software is used by ________.
A) architects to create virtual models
B) web designers to create websites
C) project managers to track tasks
D) game makers to create games
Q2) Apple Pages is an example of ________ software which is used to create documents such as résumés, letters and research papers.
Q3) Writer is the ________ program in Apache's OpenOffice suite is called.
Q4) The appropriate software to use for creating research papers is ________ software.
A) spreadsheet
B) presentation
C) word processing
D) database
Q5) All of the following are tips for a great presentation EXCEPT ________.
A) limit bullet points per slide to 4-6
B) use images to convey a thought or illustrate a point
C) use a variety of animations on most slides to keep your audience's attention
D) keep the font size large enough to be read from the back of the room
Q6) You would use ________ software to create a slide show. Page 6
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Page 7
Chapter 6: Understanding and Assessing Hardware:
Evaluating Your System
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Q1) Optical discs store data using tiny pits and lands.
A)True
B)False
Q2) The amount of RAM storage is measured in ________.
A) GB
B) Hz
C) GHz
D) MHz
Q3) All of the following are part of the machine cycle EXCEPT ________.
A) fetch
B) encode
C) execute
D) store
Q4) Optical drives use a(n)________ to read and write data.
Q5) ________ is the type of RAM memory used most often in today's computers.
Q6) How many channels are in a Dolby 7.1 Surround Sound System?
A) 7
B) 8
C) 6
D) 12 Page 8
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Page 9
Chapter 7: Networking: Connecting Computing Devices
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Q1) Most computers today come with Ethernet adapters already installed.
A)True
B)False
Q2) Client/server networks are controlled by a central server that runs specialized software called a(n)________.
A) information management system (ISM)
B) network operating system (NOS)
C) digital subscriber line (DSL)
D) service set identifier (SSID)
Q3) A ________ is any device connected to a network such as a computer, printer, or game console.
A) packet
B) node
C) NOS
D) NIC
Q4) Sharing files is a benefit of a network.
A)True
B)False
Q5) ________ is often referred to as "high-speed Internet."
Q6) SSID stands for ________.
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Q1) The operating system of a cell phone is stored in ________.
A) RAM
B) the CPU
C) ROM
D) an SD card
Q2) VoIP stands for Voice over Internet Protocol.
A)True
B)False
Q3) An Internet connectivity plan is also known as a ________ plan.
A) text
B) data
C) mobile
D) network
Q4) Google ________ is an online store delivering software for mobile devices.
Q5) Cellular networks offer faster data-transfer speed than WiFi offers.
A)True
B)False
Q6) A tablet uses a full traditional operating system.
A)True
B)False Page 11
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Q1) Creating and distributing ________ is one of the most widespread types of cybercrimes.
A) spam
B) computer viruses
C) cookies
D) zombies
Q2) ________ hackers break into systems for non-malicious reasons such as to test system security vulnerabilities.
A) Black-hat
B) Gray-hat
C) White-hat
D) Green-hat
Q3) ________ is malware that tries to convince you that your computer is infected with a virus.
Q4) ________ is the act of tricking people into revealing sensitive information and is often associated with credit card fraud.
Q5) A worm does NOT require human interaction to spread to other computers.
A)True
B)False
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Chapter 10: Behind the Scenes: Software Programming
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Q1) The program specification is a clear statement of the goals and objectives of the project.
A)True
B)False
Q2) Which of the following would NOT be used to build websites with interactive capabilities?
A) Active Server Pages
B) PHP (hypertext preprocessor)
C) Fortran
D) Java Server Pages
Q3) ________ and runtime errors are caught only when a program executes.
Q4) Which of the following is the final stage of the program development life cycle (PDLC)?
A) Making the plan
B) Coding
C) Testing and documentation
D) Debugging the code
Q5) In a(n)________ system, each step is dependent on the previous step.
Q6) In object-oriented terms, an original class is called the ________ class.
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Q7) A(n)________ translates source code into an intermediate form, line by line.
Chapter 11: Behind the Scenes: Databases and Information
Systems
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Q1) Nontraditional data such as audio clips, video clips, pictures, and very large documents are called ________ data.
A) enterprise
B) structured
C) unstructured
D) multidimensional
Q2) A database that allows data to be maintained in a single location provides data
Q3) ________ databases are better at handling unstructured data such as audio clips, video clips, and pictures.
Q4) In a Microsoft Access database, something like the Gettysburg Address would be stored in a(n)________ field.
A) text
B) long text
C) short text
D) object
Q5) A filter is limited to extracting data from a single table.
A)True
B)False
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Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Q1) A(n)________ server is a server used to fulfill one specific purpose.
Q2) A(n)________ server acts as a liaison between an internal network and an external network.
Q3) The ends of the cable in a bus network use a(n)________ to absorb signals so that they are not reflected back to network components that have already received the signals.
A) endcap
B) terminator
C) stopper
D) block
Q4) Packet ________ is a form of protection for your computer that looks at each packet that comes into your computer network.
A) viewing
B) sniffing
C) scanning
D) screening
Q5) Retinal scanning is an example of ________ authentication.
Page 16
Q6) ________ cable is the most costly to install.
Q7) A library book reservation service is a good example of a use for a(n)________ server.
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Page 17
Chapter 13: Behind the Scenes: How the Internet Works
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Q1) Java and JavaScript refer to the same language.
A)True
B)False
Q2) File Transfer Protocol (FTP)is used to transmit e-mail messages across the Internet.
A)True
B)False
Q3) CGI scripts are known as ________ programs because these programs run on a web server.
Q4) When a(n)________ address is assigned to a computer, its IP address will not change.
Q5) ________ combines HTML, cascading style sheets, and JavaScript.
Q6) ________ uses a dedicated connection between two points with the connection remaining active for the duration of the transmission.
A) Packet switching
B) An open circuit
C) Circuit switching
D) A closed circuit
Q7) DHTML stands for ________.
Q8) <i> is an example of an HTML ________.
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Chapter 14: The History of the Personal Computer
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Q1) The world's first integrated circuit was developed at Texas Instruments.
A)True
B)False
Q2) The CP/M, which stands for ________, was the first operating system designed for the Intel 8080 chip, the processor for PCs.
Q3) What programming language transformed the software industry because beginning students could learn it easily?
A) APL
B) FORTRAN
C) RPG
D) BASIC
Q4) WYSIWYG stands for ________.
Q5) Completed in 1951, the first commercially successful electronic digital computer was the ________.
A) Turing Machine
B) UNIVAC
C) Z1
D) ENIAC
Q6) ________-generation computers used vacuum tubes.
Page 19
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Chapter 5: System Software: The Operating System, Utility Programs,
and File Management
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Q1) When using a Windows PC, ________ is the main tool for finding, viewing, and managing files.
Q2) All of the following are terms related to part of the boot process EXCEPT ________.
A) ROM
B) CMOS
C) RAM
D) USB
Q3) Which of the following is NOT a Windows utility program?
A) Disk Cleanup
B) Desktop
C) Disk Defragmenter
D) System Restore
Q4) UNIX was developed by Ken Thompson and Dennis Ritchie, who worked at ________.
A) IBM
B) Microsoft
C) Xerox
D) AT&T's Bell Labs
Q6) MS-DOS first used a(n)________ interface. Page 20
Q5) The Windows path separator is the ________ character.
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Page 21
Chapter 15: Information Technology Ethics
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Q1) ________ is the right to be left alone to do as one pleases.
Q2) Enacted in 2002, the ________ Act requires companies to provide an anonymous method for employees and third parties to report complaints, including ethics violations.
Q3) The study of the general nature of morals and of the specific moral choices individuals make is called ________.
A) mores
B) ethics
C) customs
D) taboos
Q4) ________ is an ethical system in which individual happiness is not important, and the greater good should be considered.
Q5) Microsoft agreed to censor search results and partnered with Baidu.com to provide English-language search results in China
A)True
B)False
Q6) Social networking sites allow users to choose to share information publicly with friends or keep it private by using ________.
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Page 22
Chapter 16: Under the Hood
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Q1) The special memory storage areas built into the CPU are called ________.
A) cells
B) accumulators
C) registers
D) buffers
Q2) The ________ encoding scheme for character data uses 16 bits.
Q3) OR and AND are examples of ________ operators.
A) logical
B) mathematical
C) statistical
D) textual
Q4) The base-2 number system is also known as the ________ number system.
Q5) ________ language consists of a series of 0s and 1s.
Q6) The CPU machine cycle starts with the Fetch step.
A)True
B)False
Q7) Mainstreaming boosts CPU performance by enabling the CPU to work on more than one processing stage at a time.
A)True
B)False
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Chapter 17: Careers in IT
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Q1) ComputerJobs.Com and ComputerWork.com are websites that can be used to search for IT jobs.
A)True
B)False
Q2) Network administrators are sometimes called network ________.
Q3) When a business hires a third-party firm to provide services it once offered itself, it is called ________.
A) offshoring
B) project outing
C) telecommuting
D) outsourcing
Q4) An IT professional with a project-based job works at the same location each day and interacts with the same people on a regular basis.
A)True
B)False
Q5) The primary benefit of offshoring and outsourcing is cost savings.
A)True
B)False
Q6) The oldest and best-known organization for women in IT is the ________.
Page 24
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