Information Systems Fundamentals
Pre-Test Questions
Course Introduction
Information Systems Fundamentals introduces students to the core concepts, technologies, and practices that underpin modern information systems within organizations. The course covers the role of information systems in supporting business goals, decision-making, and operations, while exploring key elements such as hardware, software, data management, networking, and security. Students will gain an understanding of system development processes, types of information systems (such as transaction processing, management, and decision support systems), and the ethical, social, and global implications of information systems. By the end of this course, students will be equipped with foundational knowledge to analyze and utilize information systems effectively in various business contexts.
Recommended Textbook
Principles of Information Systems 12th Edition by Ralph Stai
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Page 2
Chapter 1: An Introduction to Information Systems
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Sample Questions
Q1) Since the 1950s, computers have been used to perform common business applications.
A)True
B)False
Answer: True
Q2) Prediction of future events to avoid problems is called _____.
Answer: forecasting
Q3) A drawback of an information system (IS) is that it lacks a feedback mechanism.
A)True
B)False
Answer: True
Q4) Data represents real-world things.
A)True
B)False
Answer: True
Q5) The technology used to create the Internet is also being applied within companies and organizations to create _____, which allow people in an organization to exchange information and work on projects.
Answer: intranets
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Chapter 2: Information Systems in Organizations
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Q1) _____ design and set up databases to meet an organization's needs.
Answer: database administrators (DBAs)
Q2) Providing value to a _____ is the primary goal of any organization.
A) stakeholder
B) product
C) competitor
D) service
Answer: A
Q3) The military is the classic example of a:
A) matrix organization structure.
B) traditional hierarchical organizational structure.
C) project organizational structure.
D) flat horizontal organizational structure.
Answer: B
Q4) The _____ group of a typical information systems organization provides customer service for the employees, customers, and business partners who rely on the firm's information systems and service to accomplish their work.
Answer: support
Q5) A(n) _____is also known as a strategic partnership.
Answer: strategic alliance
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Chapter 3: Hardware: Input, Processing, Output, and Storage Devices
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Q1) _____ is a storage technology for less frequently needed data that makes it appear to be stored entirely on tape cartridges, although some parts may be stored on faster hard disks.
A) Magnetic disk
B) Compact disc
C) Virtual tape
D) Cache memory:
Answer: C
Q2) Explain the primary difference between random access memory (RAM) and read-only memory (ROM).
Answer: RAM chips are volatile storage devices, meaning they lose their contents if the current is turned off or disrupted (as happens in a power surge, brownout, or electrical noise generated by lightning or nearby machines). ROM is nonvolatile meaning that its contents are not lost if the power is turned off or interrupted.
Q3) The need for additional data storage capacity is one of the factors driving the growth in data centers.
A)True
B)False
Answer: True
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Chapter 4: Software: Systems and Application Software
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Q1) An application server provider is a company that can provide the software, support, and computer hardware on which to run the software from the user's facilities over a network.
A)True
B)False
Q2) After a computer system is started, portions of the operating system are transferred to _____ as they are needed.
A) a bus
B) memory
C) the back-up rescue disk
D) the kernel
Q3) A storage device that contains some or all of the operating system is often called a(n) _____ because one can use it to start the computer if he or she has problems with the primary hard disk.
Q4) Google has developed its own mobile operating system called _____.
Q5) Being able to develop software without concern for the specific underlying hardware is referred to as _____.
Q6) _____ is software that allows various systems to communicate and exchange data.
Q7) Distinguish between multitasking and multithreading.
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Chapter 5: Database Systems and Applications
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Q1) A(n) _____ is a database management system that stores the entire database in random access memory (RAM).
Q2) Briefly describe the hierarchy of data.
Q3) _____ is the process of detecting and then correcting or deleting incomplete, incorrect, inaccurate, irrelevant records that reside in a database.
Q4) A database is a collection of integrated and related _____.
A) fields
B) attributes
C) records
D) files
Q5) Some databases use ______, which is a visual approach to developing queries and requests.
A) Query by Example (QBE)
B) user views
C) Structured Query Language (SQL)
D) data manipulation language (DML)
Q6) Describe business intelligence (BI).
Q7) Together, bits, characters, fields, records, files, and databases form the ______.
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Chapter 6: Telecommunications and Networks
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Q1) _____ are a type of two-dimensional bar code that can be scanned by users with a smartphone camera that is equipped with the appropriate software to display text or connect to a wireless network and open a Web page in the smartphone's browser.
A) Radio frequency identification (RFID) tags
B) Unified communication codes
C) Quick response (QR) codes
D) Smart cards
Q2) _____ is a set of interactive telecommunications technologies that enable people at multiple locations to communicate using simultaneous two-way video and audio transmissions.
Q3) Because only two devices participate in the communications, Near Field Communication (NFC) establishes a(n) _____ network.
Q4) Sending an email over the Internet is an example of an asynchronous communication.
A)True
B)False
Q5) Discuss the benefits associated with telecommuting.
Q6) A(n) ______ is a telecommunications network that connects large geographic areas.
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Q1) A _____ is a Web page that combines useful information and links and acts as an entry point to the Web.
A) Web browser
B) Web design framework
C) Web log
D) Web portal
Q2) _____ is a method of transferring large media files over the Internet so that the data stream of voice and pictures plays more or less continuously as the file is being downloaded.
Q3) An intranet is an expensive alternative to other forms of internal communication such conventional computer networks.
A)True
B)False
Q4) The _____ is the primary method for interacting with the Internet.
Q5) The Internet is the infrastructure on which the Web exists.
A)True
B)False
Q6) Explain the rules that apply to using domain names.
Q7) Define cloud computing and identify the business benefits of cloud computing.
Page 9
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Chapter 8: Electronic and Mobile Commerce
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Q1) In 1992, the Supreme Court ruled that online retailers must collect sales taxes even in states where they lack a physical presence.
A)True
B)False
Q2) _____ is a standard that spells out measures and security procedures to safeguard a card issuer, a cardholder, and a merchant.
A) Secure Sockets Layer (SSL)
B) Card Verification Number
C) Virtual private network (VPN)
D) Payment Card Industry (PCI)
Q3) A(n) _____ looks like a credit card but carries no preset spending limit; it does not involve lines of credit or accumulate interest charges.
Q4) The three basic components of a successful e-commerce model include content, commerce, and community.
A)True
B)False
Q5) The _____ is a communications protocol used to secure sensitive data during e-commerce.
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Chapter 9: Enterprise Systems
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Q1) In the context of enterprise resource planning (ERP) system, a(n) _____ is a set of coordinated and related activities that takes one or more types of input and creates an output of value to the customer of that process.
Q2) Why are small and medium-sized enterprises (SMEs) interested in trying the hosted software model?
Q3) Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand.
A) cash flow forecasting
B) demand planning
C) inventory control
D) sales forecasting
Q4) _____ involves capturing and gathering all data necessary to complete the processing of transactions.
A) Data manipulation
B) Data editing
C) Date input
D) Data collection
Q5) Discuss the advantages and disadvantages of hosted software model.
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Chapter 10: Information and Decision Support Systems
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Q1) How can group support systems help reduce negative group behavior that can lead to ineffective group decision making?
Q2) The most significant internal data sources for an MIS are the organization's _____.
A) data from customers, suppliers, competitors, and stockholders
B) various TPS and ERP systems and related databases
C) Internet Web sites
D) various DSS and GSS systems and users
Q3) The performance of decision support systems is typically a function of decision quality, decision-making speed, and _____.
A) hardware
B) cost
C) problem complexity
D) software
Q4) Business decisions are always semistructured and are encountered only at the highest levels of an organization.
A)True
B)False
Q5) Briefly describe the five stage decision making process.
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Chapter 11: Knowledge Management and Specialized Information Systems
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Q1) Briefly describe the role of the inference engine and the explanation facility components of an expert system.
Q2) Expert system shells lessen the burden of programming, allowing nonprogrammers to develop and benefit from the use of expert systems.
A)True
B)False
Q3) A(n) _____ is an approach to solving large, complex problems in which many repeated operations or models change and evolve until the best one emerges.
Q4) A _____ is a computer system that can act like or simulate the functioning of a human brain.
Q5) An expert system, using the explanation facility, can indicate all the facts and rules that were used in reaching a conclusion.
A)True
B)False
Q6) Assistive technology systems help people overcome disabilities and perform various tasks.
A)True
B)False
Page 13
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Chapter 12: Systems Development
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Q1) Security and control considerations are a negligible part of the entire system development process.
A)True
B)False
Q2) _____ is the first phase in the traditional systems development life cycle (SDLC) of a new or modified business information system.
Q3) The _____ is a sequential multistage process where work on the next stage cannot begin until the results of the previous stage are reviewed and approved or modified as necessary.
A) agile systems development life cycle
B) object-oriented systems development life cycle
C) traditional systems development life cycle
D) end-user systems development life cycle
Q4) All members of a system investigation team must be co-located to ensure a successful start to a project.
A)True
B)False
Q5) A(n) _____ is a backup copy of all files changed during the last few days or the last week.
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Chapter 13: Systems Development: Construction,
Integration and Testing, Implementation, Operation an
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Q1) Testing that ideally forces an individual program to execute all of its various functions and user features is known as _____.
A) system testing
B) unit testing
C) acceptance testing
D) integration testing
Q2) Virtualization has had a profound impact on the acquisition of information system hardware.
A)True
B)False
Q3) A slipstream upgrade is a minor upgrade-typically a code adjustment or minor bug fix.
A)True
B)False
Q4) A project manager must meet with stakeholders and end users on a regular basis to discuss expectations, document project success criteria, and share project results and status.
A)True
B)False
Q5) Discuss the advantages and disadvantages of agile development.
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Chapter 14: The Personal and Social Impact of Computers
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Q1) A(n) _____ monitors system and network resources and traffic and notifies network security personnel when it senses a possible intrusion.
Q2) If an activity is defined as legal then it is ethical.
A)True
B)False
Q3) _____ involves publishing an intentionally false written statement that is damaging to a person's or an organization's reputation.
A) Vishing
B) Slander
C) Libel
D) Phishing
Q4) The _____ requires telephone companies to turn over customer information, including numbers called, without a court order if the Federal Bureau of Investigation (FBI) claims that the records are relevant to a terrorism investigation.
A) Cable Act of 1992
B) Electronic Communications Privacy Act of 1986
C) Gramm-Leach-Bliley Act of 1999
D) USA Patriot Act of 2001
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