Information Systems Fundamentals
Mock Exam
Course Introduction
Information Systems Fundamentals introduces the essential principles and concepts underlying the use and management of information systems in organizations. The course covers the role of information technology in supporting business operations, decision-making, and competitive advantage. Key topics include hardware, software, databases, networks, system development methodologies, and ethical considerations in information systems. Students will gain foundational knowledge of how information systems are structured, how they enable business processes, and how organizations leverage technology to achieve their strategic objectives. This course provides the groundwork for understanding the integration of technology and business functions in the modern enterprise.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David
M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Page 2
Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20141
Sample Questions
Q1) The "ICT Labour Trends Outlook" report of 2010 indicates there is a dramatic need for individuals with core skills that include
A) communications skills.
B) non-technical skills.
C) basic computer skills.
D) accounting skills.
E) marketing skills.
Answer: A
Q2) What does ICT stand for?
A) Information and Communications Terminology
B) Information Computing Technology
C) Information and Communications Technology
D) Industrial Communications Technology
E) Industrial Computing Technology
Answer: C
Q3) According to Industry Canada, Canada's ICT industry has grown faster than the country's overall GDP since 2002.
A)True
B)False
Answer: True
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Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) The most common definition of information is that it is derived from data, where data is defined as ________.
Answer: recorded facts
Q2) Operational decisions involve
A) long-term actions.
B) short-term actions.
C) allocation of resources.
D) product line development.
E) staffing quotas.
Answer: B
Q3) Provide an example of an unstructured decision.
Answer: An unstructured decision process is one for which there is no agreed-on decision-making method.
Predicting the future direction of the economy or the stock market is a famous example.
Q4) The quality of your thinking is a large part of the quality of the information system. A)True
B)False
Answer: True
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4
Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) ________ UML, and systems flowcharts are common process modelling techniques.
Answer: Flow diagrams,
Q2) An external entity should be connected directly to a data store.
A)True
B)False
Answer: False
Q3) Data flow diagramming is used by approximately 60 percent of all data modelling practitioners.
A)True
B)False
Answer: True
Q4) A data store cannot be directly ________ an external entity.
A) purchased from B) listed with C) stored by D) connected to E) leased from
Answer: D
Answer: Levelling Page 5
Q5) ________ reveals increasing amounts of detail.
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) An organization's goals and objectives are determined by the structure of its value chain.
A)True
B)False
Q2) Ideally, a competitive advantage should be
A) industry-wide.
B) short term.
C) reproducible.
D) shared with partners.
E) sustainable.
Q3) The productivity paradox suggests IT investments do not create business value.
A)True
B)False
Q4) The increasing reliance on the web for information has created a digital divide between those who have internet access and those who do not.
A)True
B)False
Q5) How can IT increase productivity?
Q6) Describe Porter's five forces model for competition. How can IS be used in this model?
Page 7
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) Spreadsheets store information in A) rows.
B) locations.
C) cells.
D) columns.
E) boxes.
Q2) "B2" would be a cell ________.
Q3) Cells are identified by their column letters and row numbers.
A)True
B)False
Q4) Describe how you would enter a new formula that adds the value of two cells into an Excel spreadsheet.
Q5) The ________ key allows you to edit a cell's content.
A) F4
B) F2
C) F5
D) F1
E) F3
Q6) A formula always begins with a(n) ________ sign.
Q7) Cells are identified by their ________ letters and row numbers. Page 8
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Page 9
Chapter 6: Hardware and Software
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) What are the different categories of hardware? Give an example of each.
Q2) Which device listed below is an example of an output hardware device?
A) Touchscreen
B) Keyboard
C) Bar code scanner
D) Magnetic tape
E) Printer
Q3) The ________ of a given CPU will be halved every 18 months according to Moore's Law.
Q4) Users of cloud computing ________ the usage of computers from third-party providers.
Q5) The ________ system manages the computer's resources.
A) open source
B) application
C) software
D) operating
E) information
Q6) Why will knowing the basics about modern information technology help you in business?
Q7) Viruses that are specifically programmed to spread are called ________.
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) A collection of columns or fields is called rows or ________.
Q2) SQL is an international standard language for processing a database.
A)True
B)False
Q3) Content management is indexing the right information, processing, sorting it, and then
A) getting it printed when needed.
B) hiring good programmers.
C) editing right employee input.
D) making it available in the right format at the right time.
E) giving it to employees with "strong" passwords.
Q4) SQL stands for "Standard Query Language."
A)True
B)False
Q5) What is metadata? Give an example. Why is it important?
Q6) A DBMS is software that helps manage the operating system.
A)True
B)False
Q7) A ________ is a self-describing collection of integrated records.
Q8) ________ describes the data in a database.
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Chapter 8: Extension-Using Microsoft Access 2013
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) In MS Access, ________ is a term that refers to the attributes that are described in the data model.
A) table
B) data
C) field
D) application
E) key
Q2) The relationships window allows users to define the relationships between tables.
A)True
B)False
Q3) A quick way of creating reports in Access is to use the Report Wizard.
A)True
B)False
Q4) To create a report from two tables you can use the ________.
Q5) A subform allows multiple records to be displayed that are related to the record displayed in the main form.
A)True
B)False
Q6) Forms allow a user to view and maintain the ________ in a database.
Page 12
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Chapter 9: Extension-Database Design
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) ________ cardinality indicates the most entities that can be involved in a relationship.
Q2) The notation N:N indicates a many-to-many relationship.
A)True
B)False
Q3) When a table contains inaccurate data for the same data elements in a table, it is said that the data in the table lacks ________.
Q4) An E-R data model captures both the entities involved and the ________ between the entities.
Q5) E-R diagrams are too cumbersome for use in database design discussions.
A)True
B)False
Q6) "Address" would be a likely attribute of a customer entity in a database application. A)True B)False
Q7) A(n) ________ is an attribute or group of attributes whose value is associated with one and only one entity instance.
Q8) Data ________ problems make your database unreliable.
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Chapter 10: Networks and Collaboration
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) WWANs
A) are no bigger than a kilometre across.
B) are bigger than WLANs but slower.
C) are run on optical fibre.
D) use the 10/100/1000 standard.
E) are bigger than WLANs and use cellular networks.
Q2) Describe two different WAN alternatives.
Q3) VPN stands for "visual protocol network."
A)True
B)False
Q4) The ________ is a unique identifier built into the NIC when it is manufactured.
Q5) In general, the people you know the least contribute the ________ to your social network.
Q6) According to the text, networking "weak" ties is not the best strategy for increasing the number of people in your network.
A)True
B)False
Q7) What is a VPN and how does it work? Give an example of how it is used in business.
Q8) What is the domain name system?
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Chapter 11: Competitive Advantage and Business Processes
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Cross-functional systems facilitate work of a single department or business function.
A)True
B)False
Q2) In a functional system, the data required to answer queries from and about customers is contained within the order management system so links to other systems are not necessary.
A)True
B)False
Q3) With functional systems, one of the biggest problems is duplicated data.
A)True
B)False
Q4) In an ERP, the processes displayed in the business ________ have been tried and tested by hundreds of organizations.
Q5) Because all customer data resides in a single location in a CRM system, all CRM processes can be ________ to one another.
Q6) EAI applications store data in (a) ________ database(s).
Q7) There are three factors of information: purpose, ________, and means.
Q8) Cash management is a task that is supported by ________ functional systems.
Page 15
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) By sharing knowledge, companies can
A) improve the decision making of non-experts.
B) mine data better.
C) foster innovation.
D) have more complete information systems.
E) automate decision making.
Q2) An OLAP report has
A) measures and dimensions. B) averages.
C) dimensions.
D) measures and averages.
E) measures.
Q3) According to one study, the digital universe is doubling in size every
years.
A) four
B) three
C) six
D) two
E) five
Q4) What are the three assumptions that Ackoff disagreed with?
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Chapter 13: E-commerce, Social Networking, and Web 20
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Ecommerce can be defined as
A) using Google to find clothing.
B) sending text advertising.
C) a store that has a website.
D) buying and selling over computer networks.
E) online dating.
Q2) For the consumer, ecommerce improves the flow of
A) price information.
B) database structures.
C) business intelligence.
D) social capital.
E) physical capital.
Q3) ________ occurs when a customer explores a product in a physical store then purchases the product on the internet.
Q4) The people you know least can contribute the most to your network.
A)True
B)False
Q5) ________ is the buying and selling of goods and services over public and private computer networks.
Page 17
Q6) Software as a free service is a characteristic of ________.
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Senior management often justifies reducing the time schedules for system projects by
A) saying that they want to reduce the budget.
B) saying that the tighter schedules make workers work more efficiently.
C) saying that they want to look good to their bosses.
D) saying that the workers lack proper motivation.
E) saying that angry employees work better.
Q2) The first step of the system definition stage of the SDLC is to A) talk to users about requirements.
B) assess feasibility.
C) identify team members.
D) determine the schedule and budget for the project.
E) define the goals and scope of the new system.
Q3) Commercial-off-the-shelf (COTS) software will never fit organizational requirements exactly.
A)True
B)False
Q4) After outsourcing a service, lack of ________ within the company will make it difficult to bring the outsourced service back in-house.
Q5) What are three areas that affect IT project risk?
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) MS Project is a sophisticated relational ________ that stores information about tasks, resources, schedules, baselines, and budgets.
Q2) Dependencies are reflected in the Gantt chart screen.
A)True
B)False
Q3) The resource sheet allows you to enter people that will be working on a project to the project.
A)True
B)False
Q4) A Tracking Gantt allows a project manager to track the progress of a project against a baseline.
A)True
B)False
Q5) In the resource view you see ________ available to the project.
A) people
B) equipment
C) information technology
D) money
E) facilities
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Chapter 16: Structure, Governance, and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The matching of organizational objectives with IT architecture takes advantage of IT capabilities as they develop.
A)True
B)False
Q2) A(n) ________ audit is analogous to a financial audit.
Q3) Green IT practices include using the "sleep" mode of your computer, recycling of computers, and buying energy-efficient electronics.
A)True
B)False
Q4) Bill 198 affects mainly
A) production systems.
B) operational information systems.
C) databases.
D) data warehouses.
E) accounting information systems.
Q5) The triple bottom line for organizations includes measuring profitability, social performance and employee satisfaction.
A)True
B)False
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Chapter 12: Managing Information Security and Privacy
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Despite warnings, users have a tendency to write their passwords on sticky notes next to the computer.
A)True
B)False
Q2) A retinal scan would be considered a biometric authentication technique.
A)True
B)False
Q3) The website ________ lists simple things to do to lower your risk of identity theft.
A) www.wordpress.com
B) www.google.ca
C) www.safecanada.com
D) www.priv.gc.da
E) www.equifax.com
Q4) What is a denial-of-service security problem? How does this result from actions by the various sources of security threats?
Q5) Sometimes, just opening a webpage can install ________ on your computer.
Q6) Most anti-malware programs check email attachments for malware code.
A)True
B)False
21
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