Information Systems Fundamentals
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Course Introduction
Information Systems Fundamentals provides a comprehensive introduction to the concepts, technologies, and applications of information systems in modern organizations. The course explores how information systems support business processes, decision-making, and competitive advantage, while examining components such as hardware, software, databases, networks, and data management. Students will learn about the strategic role of information systems, ethical considerations, and emerging trends, equipping them with foundational knowledge crucial for understanding how technology drives organizational success.
Recommended Textbook
Experiencing MIS 4th Edition by David M. Kroenke
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Page 2
Chapter 1: The Importance of Mis
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Q1) In today's world,skills such as tax accounting and computer programming no longer guarantee job security.What is the reason for this?
A)They are routine skills which can and will be outsourced to the lowest bidder.
B)They are nonroutine skills which are no longer required in these technologically advanced times.
C)They are nonroutine skills which can be performed by only certain groups of employees.
D)They are routine skills which are not needed in most modern organizations.
Answer: A
Q2) Which of the following is necessary for effective collaboration?
A)the ability to handle stress
B)the ability to manipulate models
C)the ability to conduct thorough research on a given problem
D)the ability to give and receive critical feedback
Answer: D
Q3) Experimentation only increases the fear of failure.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Business Processes information Systems and Information
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Q1) What are the costs associated with information? When is information considered to be worth its cost?
Answer: Information is not free.There are costs for developing an information system,costs of operating and maintaining that system,and costs of your time and salary for reading and processing the information the system produces.For information to be worth its cost,an appropriate relationship must exist between the cost of information and its value.
Q2) A collection of databases is an example of a repository.
A)True
B)False Answer: True
Q3) Information is data presented in a meaningful context. A)True
B)False Answer: True
Q4) Information is data processed by summing,ordering,averaging,grouping,comparing,or other similar operations. A)True
B)False Answer: True
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Chapter 3: Organizational Strategy information Systems and Competitive Advantage
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Q1) Simpson's Lawn Services decides to offer two free mowing services for all customers who booked garden landscaping in the fall.By doing this,which of the following forces is Simpson's addressing?
A)the control exercised by Acme Corp. who supplies Simpson with lawn mowers
B)the power held by the landlord of the Simpson's office space
C)the threat posed by Roger's Landscapes,a new competitor
D)the bargaining power of the City Football Club who are Simpson's customers
Answer: C
Q2) Porter defined ________ as the amount of money that a customer is willing to pay for a resource,product,or service.
A)margin
B)profit
C)price
D)value
Answer: D
Q3) Establishing alliances with other organizations promotes product awareness.
A)True
B)False
Answer: True
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Chapter 4: Hardware and Software
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Q1) The CPU selects instructions,processes them,performs arithmetic and logical comparisons,and stores results of operations in memory.
A)True
B)False
Q2) A gigabyte is 1,024 terabytes.
A)True
B)False
Q3) Briefly describe how a computer works.
Q4) Magnetic and optical disks are nonvolatile.
A)True
B)False
Q5) To execute an instruction,the CPU moves the instruction from main memory via the cache.
A)True
B)False
Q6) A grocery scanning checkout system is an example of ________.
A)vertical-market software
B)horizontal-market software
C)a one-of-a-kind application
D)an operating system
Page 6
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Chapter 5: Database Processing
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Q1) What are personal DBMS products?
Q2) Columns are grouped into rows,which are also called ________.
A)records
B)fields
C)tables
D)files
Q3) How are database application programs useful?
Q4) ________ is an international standard language for processing a database.
A)Hypertext Markup Language
B)Dynamic HTML
C)Structured Query Language
D)Sybase Language
Q5) Which of the following is a DBMS product from Microsoft?
A)MySQL
B)SQL Server
C)DB2
D)Sybase ASE
Q6) Databases are required to keep track of lists with multiple themes.
A)True
B)False
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Chapter 6: Data Communication and the Cloud
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Q1) The S in HTTPS stands for ________.
A)site
B)safety
C)speed
D)secure
Q2) What is Bluetooth? What are its uses?
Q3) An access name is a unique name that is affiliated with a public IP address.
A)True
B)False
Q4) File Transfer Protocol is used for email transmissions.
A)True
B)False
Q5) What is a VPN and how does it work?
Q6) Which of the following protocols is commonly used by LAN?
A)IEEE 802.3
B)DSL
C)EVDO
D)WiMax
Q7) Explain Transmission Control Protocol (TCP).
Q8) What are the different tiers in the three-tier architecture?
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Chapter 7: Organizations and Information Systems
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Q1) The solutions to problems in an enterprise system usually involve more than one enterprise.
A)True
B)False
Q2) The existence of information silos helps resolve any problems that may arise due to isolated information systems.
A)True
B)False
Q3) Which of the following stands true for enterprise information systems?
A)Enterprise information systems are information systems that are shared by two or more independent organizations.
B)The solutions to problems in an enterprise system usually involve more than one department.
C)Typically enterprise information systems support 10 to 100 users.
D)Enterprise information systems that support a particular business function are called functional information systems.
Q4) The first step of the customer life cycle is marketing.
A)True
B)False
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Chapter 8: Social Media Information Systems
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Q1) ________ is the application of social media to facilitate the cooperative work of people inside organizations.
A)Enterprise architecture
B)Enterprise resource planning
C)Enterprise 2.0
D)Enterprise application integration
Q2) A social media information system is an information system that supports the sharing of content among networks of users.
A)True
B)False
Q3) Social capital is the investment in human knowledge and skills for future profit.
A)True
B)False
Q4) According to McAfee,Enterprise 2.0 workers want to be able to navigate content structures such as lists and tables of content.
A)True
B)False
Q5) What are defenders-of-belief communities?
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Chapter 9: Business Intelligence Systems
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Q1) Explain supervised data mining.
Q2) BigData has low velocity,meaning that it is generated slowly.
A)True
B)False
Q3) ________ techniques emerged from the combined discipline of statistics,mathematics,artificial intelligence and machine-learning.
A)Data encryption
B)Data warehousing
C)Data mining
D)Data integration
Q4) ________ reports are business intelligence documents that are fixed at the time of creation and do not change.
A)Informal
B)Extension
C)Static
D)Stable
Q5) What is data mining?
Q6) Data marts are usually larger than data warehouses.
A)True
B)False
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Chapter 10: Information Systems Development
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Q1) What is meant by technical feasibility and organizational feasibility?
Q2) The advantage of ________ installation is that if the system fails,the failure is contained within a limited boundary.
A)phased
B)parallel
C)pilot
D)plunge
Q3) The bigger the system and the longer the project,the more the requirements change.
A)True
B)False
Q4) What is systems development? How is it different from program development?
Q5) The ________ approach is the classical process used to develop information systems.
A)rapid application development (RAD)
B)object-oriented design (OOD)
C)systems development life cycle (SDLC)
D)extreme programming (XP)
Q6) What is the importance of the requirements analysis phase of the SDLC?
Q7) What are the phases of the systems development life cycle (SDLC)?
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Chapter 11: Information Systems Management
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Q1) A ________ monitors,maintains,fixes,and tunes computer networks.
A)technical writer
B)network programmer
C)PQA test engineer
D)network administrator
Q2) What is the typical structure of an organization's IS department?
Q3) Which of the following would be the responsibilities of a small-scale project manager?
A)initiate,plan,manage,monitor,and close down projects
B)develop test plans,design and write automated test scripts,and perform testing
C)advise CIO,executive group,and project managers on emerging technologies
D)help users solve problems,provide training
Q4) The ________ group protects data and information assets by establishing data standards and data management practices and policies.
A)data mining
B)information allocation
C)development
D)data administration
Q5) What is the responsibility of the technology office of a firm's IS department?
Page 13
Q6) What are a user's rights in relation to the IT department?
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Chapter 12: Collaboration Information Systems for Decision
Making, Problem Solving, and Project Management
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Q1) Which of the following is true of students working collaboratively?
A)They merge their independent work for grading purposes.
B)They work to accomplish their assignment independently.
C)They divide the work into separate assignments for each student.
D)They provide feedback to one another on the ideas.
Q2) Which of the following is true of project metadata?
A)Project metadata is data that is part of the collaboration's work product.
B)Project metadata are subject to iteration and feedback.
C)A document that describes a recommended solution is project metadata for a problem-solving project.
D)For a team that is designing a new product,design documents are examples of project metadata.
Q3) The purpose of the ________ phase of project management is to ensure that tasks are accomplished on time.
A)finalizing
B)starting
C)doing
D)planning
Q4) Explain the three primary criteria for successful collaboration.
Q5) Explain the four phases of project management.
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Chapter 12: Information Security Management
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Q1) Users of smart cards are required to enter a ________ to be authenticated.
A)PIN
B)password
C)biometric detail
D)key
Q2) An Advanced Persistent Threat (APT)is a sophisticated,possibly long-running,computer hack that is perpetrated by large,well-funded organizations like governments.
A)True
B)False
Q3) Which of the following statements is true regarding position sensitivity?
A)It is a type of data safeguard.
B)It enables security personnel to prioritize their activities.
C)It is documented only for high-sensitivity positions.
D)It applies to new employees only.
Q4) Explain account management.
Q5) Malware protection is an example of a technical safeguard.
A)True
B)False
Q6) Distinguish between phishing,spoofing,and sniffing.
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Chapter 14: Collaborative Information Systems for Student Projects
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Q1) Videoconferencing is likely to be less intrusive than text chat.
A)True
B)False
Q2) The degree of version management is very high in email attachments.
A)True
B)False
Q3) In ________,one team member creates a list of questions and other team members respond.
A)multiparty text chats
B)team surveys
C)webinars
D)discussion forums
Q4) Which of the following tools provides version management while sharing content?
A)shared files on servers
B)Google Drive
C)emails with attachments
D)Microsoft SharePoint
Q5) Explain the importance of Microsoft SharePoint in task management.
Q7) What are the three sets of collaboration tools? Page 16
Q6) Explain version control with a simple example.
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Chapter 15: Introduction to Microsoft Excel 2010
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Q1) The intersection of a row and a column on a spreadsheet is called a data point.
A)True
B)False
Q2) In Excel,the term ________ refers to a single spreadsheet.
A)datasheet
B)matrix
C)worksheet
D)gridline
Q3) If a user types the value 100 into cell G1,presses Enter,and then clicks cell G1,a rectangle will be drawn around the cell with a little black box in the lower right-hand corner.Which of the following occurs if the user drags that little black box down to cell G7?
A)Excel will fill in the value 100 multiplied by the number of cells in each of those cells.
B)All of those cells will remain blank.
C)Excel will fill in the value 100 into all of those cells.
D)Excel will divide the corresponding value sequentially in each of those cells.
Q4) To save a worksheet in Excel,you use the Save option in the Edit menu.
A)True
B)False
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Chapter 16: Database Design
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Q1) The notation N: N is used to indicate a many-to-many relationship in E-R diagrams.
A)True
B)False
Q2) The ________ notation signifies that an adviser can be related to many students and that a student can be related to many advisers.
A)1:N
B)N:M
C)N:1
D)N:N
Q3) The little lines in an E-R diagram used as shorthand for the multiple lines between two entities are referred to as a(n)________.
A)crow's foot
B)identifier
C)attribute
D)tracker
Q4) What are the steps involved in transforming a data model into a relational database design?
Q5) Explain the difference between maximum and minimum cardinality.
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Chapter 17: Using Microsoft Access 2010
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Q1) In Access,after creating a relationship between two tables,the user cannot and need not assign values for the ________.
A)primary key
B)tracker
C)foreign key
D)add-ons
Q2) In Microsoft Access,a user has to define the relationships between fields before creating the tables.
A)True
B)False
Q3) In Microsoft Access,different attributes are referred to as ________.
A)data
B)keys
C)entities
D)fields
Q4) Microsoft Access can be used to process the SQL query language.
A)True
B)False
Q5) Explain the procedure for creating a database using Microsoft Access.
Q6) What steps must a database designer take before using a DBMS?
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Chapter 18: Using Excel and Access Together
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Q1) Excel cannot be used to perform calculations on data imported from Access.
A)True
B)False
Q2) Data can be exchanged between Excel and Access by exporting the data into a text file and then importing that text data.
A)True
B)False
Q3) Microsoft Access is a database management system.
A)True
B)False
Q4) Delimited text files cannot be imported into either Excel or Access.
A)True
B)False
Q5) Explain the procedure for creating graphs in Microsoft Excel.
Q6) Data can be transferred from Excel to Access by creating a specified label,which is a subset of the cells in a worksheet that has a unique name.
A)True
B)False
Q7) What are delimited text files?
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Chapter 19: Mobile Systems
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Q1) Which of the following is a disadvantage of employee use of mobile systems at work?
A)lower productivity
B)lower employee satisfaction
C)greater need for training
D)real danger of lost or damaged data
Q2) Mobile systems are information systems that support users in motion.
A)True
B)False
Q3) ________ data is data that the server sends to the device.
A)Nonlinear
B)Linear
C)Pull
D)Push
Q4) Thin-client applications are limited by the capabilities of the browser.
A)True
B)False
Q5) Push data is data that the device requests from the server.
A)True
B)False
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Chapter 20: Functional Applications
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Q1) Just-in-time (JIT)inventory policy is adopted by companies that view inventories as assets.
A)True
B)False
Q2) ________ is an application that plans the need for materials and inventories of materials used in the manufacturing process.
A)Enterprise resource planning
B)Product inventory planning
C)Materials requirements planning
D)Materials delivery planning
Q3) What are the functions of modern human resources (HR)applications? How do they differ from first-era HR applications?
Q4) The accounts receivable module of the accounting application ________.
A)helps the company manage inflows and outflows of cash
B)tracks amounts owed by the company to its customers and manages collections
C)assists management in quantifying goals for revenues and expenses
D)tracks amounts owed to the company by its customers
Q5) What are the major functions of accounting applications?
Q6) What are functional systems and functional applications?
Page 23
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Chapter 21: Enterprise Resource Planning ERP systems
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Q1) Which of the following sentences about the effect of ERP on midsized organizations is true?
A)In midsized organizations,the IT staff is isolated from senior management.
B)ERP implementation in midsized companies will be part of a strategic process and,once begun,will have the full backing of the entire executive group.
C)IT specialists in midsized organizations are spread very thin and often are in over their heads during an ERP implementation.
D)Midsized organizations employ only one or two IT specialists.
Q2) Maintaining a general ledger is an example of a(n)________ activity.
A)supply chain
B)accounting
C)human resources
D)manufacturing
Q3) As an element of an ERP solution,supply chain includes scheduling,capacity planning,quality control,bill of materials,and related activities.
A)True
B)False
Q4) What is the primary purpose of an ERP system?
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Chapter 22: Supply Chain Management
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Q1) The ________ of information can be transactional,such as orders and order returns,or it can be informational,such as the sharing of inventory and customer order data.
A)purpose
B)means
C)availability
D)direction
Q2) All supply chains have distributors and retailers.
A)True
B)False
Q3) Information systems ________.
A)reduce the supply chain speed
B)only partially eliminate the bullwhip effect
C)reduce the cost of inventories but increase their size
D)do not optimize supply chain profitability
Q4) The three factors of information related to the supply chain are ________.
A)source,channel,and receiver
B)purpose,availability,and means
C)source,purpose,and outcome
D)purpose,means,and outcome
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Chapter 23: Hyper-Social Organizations and Knowledge Management
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Q1) ________ are information systems that support the management and delivery of documents and other expressions of employee knowledge.
A)Management information systems
B)Enterprise resource systems
C)Expert systems
D)Content management systems
Q2) The programs that process a set of rules are called ________.
A)expert systems codes
B)expert systems databases
C)expert systems shells
D)expert systems files
Q3) Which of the following is true of the transition of channels to networks in a hyper-social organization?
A)Hyper-social organizations use networks to transmit messages valued by recipients.
B)Networks transmit data,whereas channels transmit knowledge.
C)Social media limits the formation of communities based on common interests.
D)In order to obtain any of the consumers' attention today,organizations must engage with networks in their communities,based on their interests.
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Chapter 24: Database Marketing
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Q1) In RFM analysis,an M score of ________ shows customers who have bought the least expensive item.
A)2
B)5
C)1
D)4
Q2) RFM analysis does not provide an understanding of the dollar value spent by a customer.
A)True
B)False
Q3) In market-basket terminology,________ is the term used to represent the probability that two items will be purchased together.
A)confidence
B)support
C)cohesion
D)assurance
Q4) The RFM score is obtained by ranking the customers on the basis of pricing patterns.
A)True
B)False
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Chapter 25: Reporting Systems and OLAP
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Q1) An administrator in a company defines who receives what reports,when,and by what means.These functions performed by the administrator are referred to as report delivery.
A)True
B)False
Q2) What is an OLAP cube?
Q3) Creating the report structure and formatting the report are a part of ________.
A)report management
B)report authoring
C)report pitching
D)report delivery
Q4) Which of the following types of reports is an example of a push report?
A)static report
B)dynamic report
C)query report
D)OLAP report
Q5) Push reports are generated only on receiving a user request.
A)True
B)False
Q6) Describe online analytical processing.
28
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Chapter 26: Geographic Information Systems
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Q1) Which of the following does a raster map consist of?
A)points
B)pixels
C)lines
D)shapes
Q2) Vector maps lose their fidelity when their size is doubled or halved.
A)True
B)False
Q3) The Military Grid Reference System divides the earth into 60 north-south segments called zones.
A)True
B)False
Q4) The modifiable areal unit problem is a condition that occurs when point-based spatial data are aggregated into regions and the results depend on how the regions are defined.
A)True
B)False
Q5) GIS consist of a blend of external geospatial and relational database data.
A)True
B)False
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Chapter 27: Systems Development Project Management
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Q1) The term ________ refers to a set of management policies,practices,and tools that developers use to maintain control over the project's resources.
A)perceptual mapping
B)coordination control
C)critical path analysis
D)configuration control
Q2) The trade-off between time and cost is a simple process; the time involved in a project can always be reduced by increasing cost.
A)True
B)False
Q3) The ________ is the sequence of activities that determine the earliest date by which the project can be completed.
A)Gantt chart
B)critical path
C)baseline
D)scope
Q4) What is the PMBOK Guide for project management? List the components of the grid in PMBOK Guide 2004.
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Chapter 28: Agile Development
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Q1) As teams work together,they will learn the total number of points of work they can accomplish each scrum period.That term is called the team's ________.
A)velocity
B)speed
C)momentum
D)vector
Q2) "Extreme programming" is an alternative to the SDLC.
A)True
B)False
Q3) Who are considered scrum members?
Q4) The waterfall model used by the SDLC is well-suited for building physical things.
A)True
B)False
Q5) The SDLC is falling out of favor because it is very risky.
A)True
B)False
Q6) Scrum essentials encourage minimal documentation. A)True
B)False
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Chapter 29: Business Process Management
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Q1) The resolution of implementation problems can be difficult for enterprise and inter-enterprise processes because there is no recognized authority to enforce solutions.
A)True
B)False
Q2) Business processes consist of activities that do not involve information systems.
A)True
B)False
Q3) A substantial change in the business environment like the onset of a recession might mean that checking credit becomes unnecessary.
A)True
B)False
Q4) In which of the following cases will a business continually be in crisis,dealing with one process emergency after another?
A)when the organization plans to develop the business process
B)when an organization actively seeks to change business processes
C)when the organization lets the need for change just happen to them
D)when the organization plans to update its business process
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Chapter 30: International Mis
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Source URL: https://quizplus.com/quiz/24791
Sample Questions
Q1) How has the global economy changed the competitive environment?
A)Suppliers are not required to reach a wide range of customers.
B)Customers now have less access to information about substitutes.
C)It has intensified rivalry by increasing product and vendor choices.
D)It has made it easier for new market entrants in all fields to penetrate the market.
Q2) Because of information systems,value chain activities can be performed from anywhere in the world.
A)True
B)False
Q3) What are the problems of inherent processes?
Q4) How does the global economy change competitive strategy?
Q5) Which of the following is an advantage of functional systems?
A)They facilitate the integration of data across various business functions.
B)Two order processing functional systems located in two different countries need not accommodate language and culture differences.
C)They ensure that organizations do not suffer from islands of automation.
D)They solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view.
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