Information Systems Fundamentals
Exam Review
Course Introduction
Information Systems Fundamentals provides an introduction to the core concepts, components, and roles of information systems within modern organizations. The course covers the principles of hardware, software, networks, data management, and information system development, emphasizing how these elements collaborate to support business processes, decision-making, and competitive strategies. Students will explore the ethical, security, and societal implications of information systems, while gaining foundational skills in analyzing, designing, and utilizing information systems in various business and organizational contexts.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Page 2
Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20141
Sample Questions
Q1) The "ICT Labour Trends Outlook" report of 2010 indicates there is a dramatic need for individuals with core skills that include
A) communications skills.
B) non-technical skills.
C) basic computer skills.
D) accounting skills.
E) marketing skills.
Answer: A
Q2) Information systems exist to help businesses to A) save money.
B) better organize our lives.
C) be more profitable.
D) be more competitive.
E) achieve goals and objectives.
Answer: E
Q3) Information systems are not created for the sheer joy of exploring technology. A)True
B)False
Answer: True
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Page 3
Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) The statement that Jeff Parks earns less than half the average hourly wage of the Garden Department is
A) policy.
B) strategy.
C) data.
D) information.
E) decision.
Answer: D
Q2) ________ decisions concern the allocation and utilization of resources.
Answer: Managerial
Q3) The review step
A) is when the organization makes a decision.
B) is when the organization makes a decision and may lead to another decision. C) may lead to another decision.
D) is when the organization reviews the results of the decision.
E) is when the organization reviews the results of the decision and may lead to another decision.
Answer: E
Q4) Good information is based on ________ and correct data.
Answer: complete
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Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/20156
Sample Questions
Q1) Which process modelling application is used the most?
A) Rational Rose
B) Together
C) MS Visio
D) Oracle Developer
E) ARIS Express
Answer: C
Q2) There are ________ rules for combining shapes.
A) new
B) three
C) dozens of
D) no
E) data driven
Answer: B
Q3) ________ UML, and systems flowcharts are common process modelling techniques.
Answer: Flow diagrams,
Q4) One of the added values a business process model provides is the notion of making individuals ________.
Answer: process aware
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20143
Sample Questions
Q1) The bargaining power of customers is one of the competitive strategies identified by Porter.
A)True
B)False
Q2) A system that reduces ________ for a company can result in significant competitive advantage.
Q3) What are sustaining technologies?
Q4) IT investments can generate value by
A) limiting the opportunities for creating competitive advantages.
B) decreasing productivity.
C) creating larger and larger service based economies.
D) limiting the ways corporations can compete.
E) creating more efficient and effective business processes that lead to lower prices.
Q5) How can competitive advantage through IT be sustained?
A) Competitive advantage through IT cannot be sustained.
B) By using as much proprietary technologies as possible
C) By making all employees sign nondisclosure agreements
D) By suing any competitor whom your firm suspect is copying its systems
E) By integrating all value-creation processes into the organization
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) You can format your worksheet using icons on the ________ tab.
A) View
B) Insert
C) Data
D) Home
E) Page Layout
Q2) Cells are identified by their ________ letters and row numbers.
Q3) Before the advent of computers, accountants used paper spreadsheets.
A)True
B)False
Q4) The "Fill" capability in Excel can create more formulas with less work.
A)True
B)False
Q5) Cells can only store numbers.
A)True
B)False
Q6) ________ spreadsheets were used prior to the advent of computers.
Q7) A formula always begins with a(n) ________ sign.
Q8) Describe how you would enter a new formula that adds the value of two cells into an Excel spreadsheet. Page 7
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Page 8
Chapter 6: Hardware and Software
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) Instructions move from main memory into the CPU via the (a)
A) network card.
B) memory chip.
C) operating system.
D) data channel.
E) cache.
Q2) Main memory is also called optical storage.
A)True
B)False
Q3) Deleting a file on a computer means it can never be recovered under any circumstances.
A)True
B)False
Q4) The ________ of a given CPU will be halved every 18 months according to Moore's Law.
Q5) What are two major categories of software? Give an example of each.
Q6) A ________ stipulates how a program may be used by the purchaser.
Q7) The CPU reads instructions and data from memory via the data bus.
A)True
B)False
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) A DBMS is software that helps manage the operating system.
A)True
B)False
Q2) What is a database application?
Q3) ________ database products like MS Access are designed for individual users or small workgroups of no more than 15 users.
Q4) Name three different DBMS packages available today.
Q5) To prevent the lost-update problem, the DBMS should have some type of ________ mechanism.
Q6) A collection of records in a relational database can be called a A) matrix. B) column. C) field. D) row. E) relation.
Q7) A database is a collection of tables, ________, and metadata.
Q8) A database application can have one or more users. A)True B)False
Q9) Characters of information are represented by individual ________. Page 10
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Chapter 8: Extension-Using Microsoft Access 2013
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Access makes it easy to generate database queries by providing an easy-to-use ________ that generates SQL statements automatically.
Q2) A subform allows multiple records to be displayed that are related to the record displayed in the main form.
A)True
B)False
Q3) Before creating a database in Access, you should develop a data model based on the user requirements.
A)True
B)False
Q4) ________ are used by the user to enter data in to an Access database.
A) Queries
B) Modules
C) Tables
D) Forms
E) Reports
Q5) Access provides a graphical user interface for creating database queries.
A)True
B)False
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Chapter 9: Extension-Database Design
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) A(n) ________ is an attribute or group of attributes whose value is associated with one and only one entity instance.
Q2) Entities have ________ that describes characteristics of the entity.
A) relations
B) properties
C) attributes
D) names
E) files
Q3) Describe how normalization works.
Q4) "PartNumber" would be a good identifier for a part entity in a database application.
A)True
B)False
Q5) A person, place, or object would be represented in a database application as a(n) A) entity.
B) record.
C) table.
D) class.
E) object.
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Chapter 10: Networks and Collaboration
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Which of the following is an example of a protocol?
A) GPS
B) SDSL
C) DNS
D) WAN
E) IEEE 802.3
Q2) In order for a printer or a laptop to connect to a wireless LAN, it must have a
A) PPP.
B) NIC.
C) WNIC.
D) browser.
E) switch.
Q3) A(n) ________ connects computers at different geographic locations.
A) WlAN
B) LAN
C) GPS SYSTEM
D) WAN
E) root server
Q4) Any text sent via HTTPS is ________ and therefore is relatively safe.
Q5) Describe two different WAN alternatives.
Page 14
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Chapter 11: Competitive Advantage and Business Processes
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Which of the following is NOT a driver of supply chain management performance?
A) Information
B) Transportation
C) Facilities
D) Hardware
E) Inventory
Q2) The purpose of relationship management applications is to
A) extend social marketing effectiveness.
B) reduce accounts receivable.
C) advertise promotions in a timely way.
D) get new customers.
E) maximize the value of the existing customer base.
Q3) Porter's concept of the "process chain" is crucial for developing a competitive strategy.
A)True
B)False
Q4) As all the companies in an industry move to more integrated information systems, how can they still reap a competitive advantage from them? Does adopting the standard business blueprint still provide a competitive advantage?
Q5) Integrated CRM applications store data in a ________ database.
Page 15
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) What is supervised data mining?
Q2) Highly summarized data is known as being A) coarse.
B) fine.
C) inconsistent.
D) too summarized.
E) too comprehensive.
Q3) For developing BI applications, it is generally better to have too ________ a granularity rather than too coarse.
Q4) What is unsupervised data mining?
Q5) OLAP provides the ability to sum, count, average, and perform other simple arithmetic operations on groups of data.
A)True
B)False
Q6) With supervised data mining, data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters of the model.
A)True
B)False
Q7) What is online transaction processing?
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Chapter 13: E-commerce, Social Networking, and Web 20
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) What is showrooming, and what is the danger of showrooming to retailers?
Q2) ________ is the buying and selling of goods and services over public and private computer networks.
Q3) Economic factors to be considered by vendors who want to engage in ecommerce include
A) increases in customer service, logistics and manufacturing expenses.
B) showrooming, lower taxation and customer service expenses.
C) increased competition and fewer customers.
D) channel conflict and lower logistics expenses.
E) showrooming and higher customer service expenses.
Q4) When embarking on ecommerce, companies need not worry about customer security and privacy.
A)True
B)False
Q5) ________ occurs when a customer explores a product in a physical store then purchases the product on the internet.
Q6) Merchant companies take title to the goods they sell.
A)True
B)False
Q7) ________ companies do not take title to the goods they sell.
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/20150
Sample Questions
Q1) The five phases of the SDLC approach after the initial system definition phase are A) requirements analysis, system definition, component design, implementation, and conversion.
B) requirements analysis, implementation, design, and system upgrade.
C) requirements analysis, system definition, component design, implementation, and system maintenance.
D) requirements analysis, system definition, implementation, design and training.
E) requirements analysis, system definition, implementation, component design, and training.
Q2) What are the risks of outsourcing IT systems?
Q3) After outsourcing a service, lack of ________ within the company will make it difficult to bring the outsourced service back in-house.
Q4) The work of analysis and design is often completed by business analysts and ________.
Q5) The most common method for acquiring software applications is ________.
Q6) Fixes for hundreds or even thousands of low-priority product problems are applied using a(n) ________.
Page 18
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/20157
Sample Questions
Q1) In the resource view you see ________ available to the project.
A) people
B) equipment
C) information technology
D) money
E) facilities
Q2) It is ________ to show all the aspects of a project in a single screen.
Q3) MS Project is best described as a ________ product.
A) spreadsheet
B) database
C) presentation
D) scheduling
E) calendar
Q4) Resources cannot be added to the tasks shown in the Gantt chart.
A)True
B)False
Q5) Dependencies are reflected in the ________ screen.
Q6) MS Project allows a project manager to control resources.
A)True
B)False Page 19
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Page 20
Chapter 16: Structure, Governance, and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) What is alignment?
Q2) IS governance in the future will require that all ________ have input into important IS decisions.
A) shareholders
B) stakeholders
C) management personnel
D) C-Suite members
E) board members
Q3) To align organizational strategy with information systems, you need to match the IT ________ with organizational objectives.
Q4) Graduating business students can be successful in the ICT industry, if they are
A) keeping up to date with information systems knowledge.
B) intimately familiar with the SOX Act.
C) ignoring information systems.
D) intimately familiar with the details of COBIT
E) familiar with issues facing information technology and can communicate.
Q5) The development of a(n) ________ can be critical when organizations are considering significant change.
Q6) In many instances ________ is simply a common sense approach.
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Chapter 12: Managing Information Security and Privacy
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) A security incident reporting plan should ________ all incident reports.
A) centralize
B) generalize
C) standardize
D) decentralize
E) prioritize
Q2) Bloggers have not yet had much of an impact on the mainstream media.
A)True
B)False
Q3) In order to intercept communications on ________ networks, drive-by sniffers simply drive or walk around with computers with wireless connections.
A) commercial
B) LAN
C) wireless
D) ISP
E) WAN
Q4) A(n) ________ is an operation or person that spoofs legitimate companies in an attempt to illegally capture credit card or bank account numbers.
Q5) ________ is a technique for intercepting computer communications.
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