Information Systems Fundamentals
Exam Questions
Course Introduction
Information Systems Fundamentals introduces students to the essential concepts, components, and roles of information systems in organizations. This course covers the basics of computer hardware, software, data management, networking, and cybersecurity, while also exploring how information systems support business processes, decision-making, and strategic advantages. Students will gain an understanding of system development life cycles, the ethical and social implications of technology, and the impact of emerging innovations on businesses and society. Through real-world examples and practical exercises, learners will develop foundational knowledge critical for further study or professional application in the field of information systems.
Recommended Textbook
Experiencing MIS 3rd Canadian Edition by David M. Kroenke
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17 Chapters
1314 Verified Questions
1314 Flashcards
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Chapter 1: Information Systems and You
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) Describe an example of a company taking advantage of IT resources to further its business interests.
Answer: Google uses "content extraction" to better it target its advertising on Gmail to users that may more likely be interested in the ads that they are being shown.The Running Room is using the web to create a better sense of community among its online customers.
Q2) Information system is a group of components that interact to produce information. A)True
B)False
Answer: True
Q3) What is the definition of MIS?
Answer: MIS is the development and use of information systems that help businesses achieve their goals and objectives.This definition has three key elements: development and use,information systems,and business goals and objectives.
Q4) You can maximize the value of this course by personalizing the material A)True
B)False
Answer: True
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3
Chapter 2: Business Process Management and Decision Making
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) Recorded facts or figures is (are)
A) context.
B) information.
C) data.
D) knowledge.
E) processed information.
Answer: C
Q2) What does an executive information system support?
Answer: Information systems that support strategic decision making are called executive information system.
Q3) Provide an example of an unstructured decision.
Answer: An unstructured decision process is one for which there is no agreed-on decision-making method.Predicting the future direction fo the economy or the stock market is a famous example.
Q4) The inventory management process includes placing orders and receiving goods into inventory.
A)True
B)False
Answer: True
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Chapter 3: Productivity, innovation and Strategy
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Which of the following is an example of a primary activity in a value chain?
A) A manager preparing a production schedule
B) A CFO preparing a budget
C) An accountant preparing an income statement
D) A computer technician backing up a file server
E) A worker spray painting a car
Answer: E
Q2) Among its suppliers,Wal-Mart is famous for not having much bargaining power.
A)True
B)False
Answer: False
Q3) The productivity paradox suggests IT investments do not create business value.
A)True
B)False
Answer: True
Q4) In a large city,the threat of new entrants for the sandwich shop business is probably high.
A)True
B)False
Answer: True
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Chapter 4: Hardware and Software
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112 Flashcards
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Sample Questions
Q1) As software vendors discover security holes in their products they continually issue modifications called "hole repairs."
A)True
B)False
Q2) Linux is an example of
A) an application.
B) horizontal-market software.
C) vertical-market software.
D) one-of-a-kind application.
E) operating system software.
Q3) What are the different categories of hardware? Give an example of each.
Q4) The term "byte" stands for binary digit.
A)True
B)False
Q5) Which device listed below is an example of a processing hardware device?
A) Main memory
B) Keyboard
C) Printer
D) Magnetic tape
E) Touch screen
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Chapter 5: Database and Content Management
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) A ________ is a column or group of columns that identifies a unique row in a table.
A) record
B) relationship
C) row
D) key
E) field
Q2) A database applications is a collection of programs,forms,reports and A) Queries
B) Tables
C) Metadata
D) Keys
E) Printers
Q3) What are the differences between a database and a spreadhseet?
Q4) A group of similar rows or records is called a ________.
A) database
B) table
C) instance
D) attribute
E) column
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Chapter 6: Networks and Collaboration
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97 Flashcards
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Sample Questions
Q1) Workflow Control is required in collaborative work so that one worker's work does not interfere with another worker's work.
A)True
B)False
Q2) A web crawler is used to find and collect URLs.
A)True
B)False
Q3) What is the Domain Name System?
Q4) What are the typical options for a home user to connect to the Internet?
Q5) MAC stands for
A) Maximum Access Control.
B) Medium Access Control.
C) Media Access Controls.
D) Media Address Control.
E) Media Access Control.
Q6) A Virtual Private Network (VPN)is a type of WAN.
A)True
B)False
Q7) What is a packet-filtering firewall?
Q8) What are the components of a LAN?
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Chapter 7: Competitive Advantage and Business Proces
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Porter's concept of the "process chain" is crucial for developing a competitive strategy.
A)True
B)False
Q2) A hotel that is experiencing a slow period could use a(n)________________ to market promotions to its best customers.
A) flyer campaign
B) general ledger program
C) twitter account
D) facebook page
E) integrated CRM application
Q3) Order entry is usually found in the accounting functional systems.
A)True
B)False
Q4) When functional systems are isolated,business processes are A) redundant.
B) disjointed.
C) incomplete.
D) not integrated.
E) outdated.
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Chapter 8: Decision Making and Business Intelligence
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Managers suffer more from an overabundance of irrelevant data.
A)True
B)False
Q2) When an area code changes in a database,the phone number for a given customer before the change will not match the customer's number after the change.This is an example of
A) too fine data.
B) too coarse data.
C) missing values.
D) incomplete or inaccurate data.
E) inconsistent data.
Q3) Data-mining systems use heuristic techniques to process data to find hidden patterns and relationships among the data.
A)True
B)False
Q4) Generally it is better to have data that is too fine rather than too coarse.
A)True
B)False
Q5) What is clickstream data?
Q6) What are the three assumptions that Ackoff disagreed with?
Page 10
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Chapter 9: E-Commerce, social Networking and Web 20
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) More opportunities to influence and reinforced image and position are benefits to increase
A) social capital.
B) advertising.
C) value chain management.
D) data-mining.
E) information flow
Q2) AdSense and other similar services use the host organization's _______________ to insert matching ads.
A) postal code
B) phone number
C) name
D) home city
E) site content
Q3) Google's My Maps is an example of a(n)
A) pay per use application.
B) mashup application.
C) user downloaded database.
D) social network
E) weak relationship
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Chapter 10: Acquiring Information Systems Through Projects
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82 Flashcards
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Sample Questions
Q1) Teams of systems analysts and users determine the job descriptions and functions of people who will use the new system in the ________ phase of the SDLC.
A) component design
B) system definition
C) requirements analysis
D) implementation
E) system maintenance
Q2) PMBOK was developed by the Project Management Institute.
A)True
B)False
Q3) Organizations are looking for business professionals who have knowledge,skills,and personal qualities that will allow them to lead and support the effective and competitive use of information systems.
A)True
B)False
Q4) Most findings state that the success rate of IT projects is 80%.
A)True
B)False
Q5) What is an IT project?
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Chapter 11: Structure, governance and Ethics
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) The ___________ department usually manages the computers,computer centres,networks,and communication media.
A) IT
B) finance
C) operations
D) legal
E) CIO's
Q2) How does government regulation of e-waste affect a company that uses technology?
Q3) Alignment is not only about planning and building frameworks,but also about
A) effectiveness in productivity.
B) effectiveness in communication.
C) efficiency in productivity.
D) effectiveness in governance.
E) efficiency in computing.
Q4) Part of Green IT means using IT to support (the)
A) energy star programs.
B) triple bottom line.
C) people and the environment.
D) environment.
E) energy efficiency programs.
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Chapter 12: Managing Information Security and Privacy
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88 Flashcards
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Sample Questions
Q1) Following a disaster,hot sites provide office space,but customers themselves must come and provide and install the equipment needed to continue operations.
A)True
B)False
Q2) The existence of ________ user accounts is a serious security threat.
A) unused
B) network
C) meta
D) employee
E) modified
Q3) Unauthorized data disclosure is a major type of security problem.How do the different sources of threats exploit this problem?
Q4) Data safeguards are designed to protect computer networks.
A)True
B)False
Q5) People who intentionally gain unauthorized access to computer systems are called hackers.
A)True
B)False
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Chapter 13: Business Process Modeling: Techniques, Rules, and Applications
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38 Flashcards
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Sample Questions
Q1) Scheduling employees to support an international figure skating contest would be an example of _____________ that could be mapped by a process modeling tool.
A) a process
B) a set of variables
C) a spreadsheet
D) payroll
E) security system
Q2) DFD's use a set of relatively simple shapes as representations of parts of a business process.
A)True
B)False
Q3) Data flow diagrams,UML and systems flowcharts are common process modeling techniques.
A)True
B)False
Q4) A data store must be connected to a process.
A)True
B)False
Page 15
Q5) List the rules that apply to combining shapes in data flow diagrams.
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Chapter 14: Excel Basics: Understanding Spreadsheets,
Cells, and Formulas
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39 Flashcards
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Sample Questions
Q1) Cells are identified by their column letters and row numbers.
A)True
B)False
Q2) How does a user rename a worksheet tab?
Q3) Workbooks are made up of multiple pages called ____________.
A) text
B) arithmetic symbols
C) formulas
D) numbers
E) worksheets
Q4) You can use the ________ key to cycle through the various types of cell addressing.
A) F8
B) F10
C) F4
D) F2
E) F5
Q5) "2B" would be a cell reference.
A)True
B)False
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Chapter 15: Database Design and Entity Relationships
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65 Flashcards
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Sample Questions
Q1) Entities have an ________ which is an attribute whose value is associated with one and only one entity instance.
A) index
B) agenda
C) attribute
D) initial
E) identifier
Q2) A N:M relationship is represented with a(n)
A) intersection table.
B) entity.
C) composite table.
D) linking field.
E) index field.
Q3) "PartNumber" would be a good identifier for a part entity in a database application.
A)True
B)False
Q4) E-R diagrams are too cumbersome for use in database design discussions.
A)True
B)False
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Chapter 16: Creating and Utilizing Forms, Queries, and Reports in MS Access
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Relationships can be assigned using the Relationships tool that is found on the Database Tools tab of the ribbon.
A)True
B)False
Q2) In the table design mode in Access the field and data type are required to create an attribute.
A)True
B)False
Q3) In MS Access,________ is a term that refers to the attributes that are described in the data model.
A) table
B) data
C) field
D) application
E) key
Q4) The most common data type for fields in tables is always the "number" data type.
A)True
B)False
Page 18
Q5) What are reports used for and how are they created in MS Access?
Q6) Why are queries so useful and how are they created in MS Access?
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Chapter 17: Understanding MS Project: Features and Functions
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Sample Questions
Q1) In the Gantt chart the arrows that point to the bars indicate
A) incomplete tasks.
B) activities.
C) resources.
D) dependencies between activities.
E) complete tasks.
Q2) Subtasks are created and undone using the ________ keys.
A) ctrl
B) arrow
C) alt
D) tab
E) shift
Q3) In the resource view you see ________ available to the project
A) people
B) equipment
C) information technology
D) money
E) facilities
Q4) What is a dependency between two tasks?
Q5) What is the advantage of using a Gantt chart?
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