Information Systems Fundamentals
Exam Practice Tests
Course Introduction
Information Systems Fundamentals introduces students to the essential concepts underlying information systems and their role in modern organizations. The course explores how information technologies are used to collect, process, store, and distribute information, supporting decision-making, coordination, control, analysis, and visualization across business environments. Key topics include systems components and architectures, data and information management, networking, cybersecurity basics, and ethical considerations. Through real-world case studies and hands-on exercises, students gain foundational knowledge needed to analyze information system requirements and understand their impact on organizational effectiveness and competitiveness.
Recommended Textbook
Business Driven Information Systems 3rd Candian Edition by Paige Baltzan
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1504 Verified Questions
1504 Flashcards
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Chapter 1: Business Information Systems
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146 Verified Questions
146 Flashcards
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Sample Questions
Q1) Which of the following companies uses the broad cost leadership strategy?
A) Hyundai
B) Audi
C) Kia
D) Tesla
Answer: A
Q2) Kia is following a broad differentiation strategy.
A)True
B)False
Answer: False
Q3) _________ value activities include firm infrastructure,human resource management,technology development,and procurement.
Answer: Support
Q4) IS personnel must understand the ___________ if the organization is going to determine which technologies can benefit (or hurt)the business.
Answer: business
Q5) Rivalry among existing competitors is ________ when competition is fierce in a market.
Answer: High
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Chapter 2: A Brave New Connected World
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) ___________ analysis occurs when users change the value of one variable repeatedly and observe the resulting changes in other variables.
Answer: Sensitivity
Q2) What is drill-down capability?
A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
B) The ability to look at information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output
Answer: C
Q3) Which of the following is an example of transactional data?
A) Withdrawing cash from an ATM
B) Making an airline reservation
C) Purchasing stock
D) All of the above
Answer: D
Q4) Police use _______________ network software to fight crime
Answer: neural
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4
Chapter 3: E-Business and Mobile Business
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182 Verified Questions
182 Flashcards
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Sample Questions
Q1) Business-to-consumer applies to any business that sells its products or services to consumers over the Internet.
A)True
B)False
Answer: True
Q2) What involves the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all branches of government?
A) Interactivity
B) Clickstream data
C) Mobile commerce
D) E-Government
Answer: D
Q3) ____________ is the conducting of business on the Internet,not only buying and selling,but also serving customers and collaborating with business partners.
Answer: E-business
Q4) Web 2.0's vast _________________ impact is just beginning.
Answer: disruptive
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Chapter 4: Decisions and Processes
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127 Verified Questions
127 Flashcards
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Sample Questions
Q1) What is the framework of dividing the resources of a computer into multiple execution environments?
A) Division
B) Telecommuting
C) Virtualization
D) Synergy
Q2) The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.
Q3) ERP systems are not fundamentally ready for the external world of e-business.
A)True
B)False
Q4) Which of the following describes an ERP system?
A) ERP systems provide a foundation for collaboration between departments
B) ERP systems enable people in different business areas to communicate
C) ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance
D) All of the above
Q5) Identify and describe the two primary features of e-business components.
Q6) ____________ manages the transportation and storage of goods.
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Chapter 5: Technical Fundamentals
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Collaborative ___________ planning helps organizations reduce their investment in inventory,while improving customer satisfaction through product availability.
Q2) In a supply chain,payment flows in the direction of ________.
Q3) The goal of six sigma quality is to detect potential problems to prevent their occurrence and achieve no more than 4.3 defects per million opportunities.
A)True
B)False
Q4) Collaborative ______________ allows an organization to reduce the cost and time required during the design process of a product.
Q5) _________________________ coordinate the process of transporting materials from a manufacturer to distribution centres to the final customers.
Q6) Make the sale to ___________ is one of the keys to SCM success.
Q7) _________ chain management applies technology to the activities in the order life cycle from inquiry to sale.
Q8) In a supply chain,order information flows in the direction of ________.
Q9) In a supply chain,foods or services flows in the direction of ________.
Q10) Describe the four drivers of supply chain management.
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Chapter 6: Systems Development and Project Management
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) An organization that uses the RFM formula tracks:
A) Recency, frequency, and monetary value
B) Recurrences, frequency, and multiples
C) Returns, final sales, and markdowns
D) None of the above
Q2) Back-office operations deal directly with the customer.
A)True
B)False
Q3) What made-to-order views can analytical CRM tools slice-and-dice customer information into?
A) Customer value
B) Customer spending
C) Customer segmentation
D) All of the above
Q4) What is McDonald's performing when it asks its customers if they would like to super-size their meals?
A) Campaign management
B) Cross-selling
C) Up-selling
D) Down-selling
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Chapter 7: Enterprise Architecture and Security
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140 Verified Questions
140 Flashcards
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Sample Questions
Q1) Data _________ is the process of analyzing data to extract information not offered by the raw data alone.
Q2) __________________ data and information can significantly improve the chances of making a good decision and directly increase an organization's bottom line.
Q3) What is data visualization?
Q4) What is the primary problem with redundant information?
A) It is difficult to determine which values are the most current B) It is often inconsistent
C) It is difficult to determine which values are the most accurate
D) All of the above
Q5) Intangible benefits include improved communication throughout the enterprise,improved job satisfaction of empowered users,and improved knowledge sharing.
A)True B)False
Q6) A cube is the common term for the representation of multi-dimensional information. A)True B)False
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Chapter 8: Quality Data and Business Intelligence
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132 Verified Questions
132 Flashcards
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Sample Questions
Q1) What is the knowledge contained in people's heads?
A) Explicit knowledge
B) Tacit knowledge
C) WCM
D) DMS
Q2) An organization typically has many core competencies.
A)True
B)False
Q3) The search __________ within the enterprise portal facilitates more specific and exact information requests.
Q4) The __________ space of an enterprise portal supports discussion among employees.
Q5) ___________ networking analysis is a process of mapping a group's contacts to identify who knows whom and who works with whom.
Q6) Identify the different ways in which companies collaborate using technology.
Q7) ___________ management system supports the electronic capturing,storage,distribution,archival,and accessing of documents.
Q8) List and explain the insights from CSCW on the adoption and use of enterprise portals.
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Chapter 9: Enterprise Information Systems: ERP and SCM
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171 Verified Questions
171 Flashcards
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Sample Questions
Q1) A(n)__________ use policy is a policy that a user must agree to follow in order to be provided access to a network or to the Internet.
Q2) A(n)____________ computer use policy contains general principles to guide computer user behaviour.
Q3) Social engineering means using one's _______ skills to trick people into revealing access credentials or other information valuable to the attacker.
Q4) Breaches in information privacy occur when proper disclosure of personal information are made.
A)True
B)False
Q5) The _______ of Death is a common type of DDoS and occurs when thousands of computers try to access a Web site at the same time,overloading it and shutting it down.
Q6) If an organization were to have only one policy,which one would it want?
A) Information privacy policy
B) Acceptable use policy
C) Internet use policy
D) Ethical computer use policy
Q7) Describe the relationships and differences between hackers and viruses.
Page 11
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Chapter 10: Enterprise Information Systems: CRM and Collaboration Systems
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) Which of the following is a benefit an organization can receive from outsourcing?
A) Financial savings
B) Increase technical abilities
C) Market agility
D) All of the above
Q2) What do SMART criteria for successful objective creation include?
A) Specific, metrics, agreed upon, real, time valued
B) Specific, measurable, agreed upon, realistic, time framed
C) Specific, measurable, accurate, real, time valued
D) Specific, metrics, agreed upon, realistic, time framed
Q3) ____________________________________ uses small teams to produce small pieces of deliverable software using sprints,or 30-day intervals,to achieve an appointed goal.
A) Rapid application development (RAD)
B) Extreme programming (XP)
C) Rational Unified Process (RUP)
D) Scrum
Q4) ___________ creep occurs when developers add extra features that were not part of the initial requirements.
Page 12
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Chapter 11: Ethics,Privacy,Social Media and Future Trends
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Web services are the capability of two or more computer systems to share data and resources,even though they are made by different manufacturers.
A)True
B)False
Q2) Infrastructure architecture identifies where and how important data,like customer records,is maintained and secured.
A)True
B)False
Q3) What determines how applications integrate and relate to each other?
A) Application architecture
B) Data architecture
C) Enterprise architecture
D) Infrastructure architecture
Q4) Cloud computing offsets the need for organizations to purchase software and software licenses for applications.
A)True
B)False
Q5) Discuss three architecture trends that are quickly becoming requirements for all businesses.
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Chapter 12: About the Modules
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Sample Questions
Q1) The _____ generation of successful PDAs were Palm Pilots.
A) first
B) second
C) third
D) fourth
Q2) Which is not a feature available using VoIP solutions?
A) Five-way calling
B) Call waiting
C) Caller ID
D) Easy navigation
Q3) Which of the following is not a characteristic of what could happen to VoIP Traffic?
A) Intercepted
B) Captured
C) Modified
D) Codified
Q4) FedEx's famous tracking system,which can find a package's location from its tracking number,uses a wireless courier-management system.
A)True
B)False
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