Information Systems for Managers
Test Questions
Course Introduction
Information Systems for Managers explores the fundamental concepts, tools, and strategies that managers need to effectively leverage information systems in modern organizations. The course covers the role of information systems in decision-making, business process improvement, and achieving competitive advantage. Students will examine topics such as data management, enterprise systems, e-business, cybersecurity, and ethical considerations in technology use. Through real-world case studies and practical applications, participants learn how to align information system resources with organizational goals, manage technology-driven change, and assess the impact of emerging technologies on business operations and strategy.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions
1441 Flashcards
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Chapter 1: Information Systems and People
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Sample Questions
Q1) Who are the individuals involved in information systems that take on leadership roles? List some of the common functional areas in an information system.
Answer: The functional business unit responsible for planning, managing, and supporting information systems is often called "Information Technology." Heading the department is the chief information officer (CIO). The CIO might report directly to the CEO or to another vice president, often the one responsible for finance and administration. Working with the CIO, especially in larger organizations and major companies, are more staff positions with "chief" in their titles, such as Chief Information Security Officer, Chief Technology Officer, and Chief Knowledge Officer. The common functional areas in an information systems department include end-user support and help desk, systems administration, operations, systems, and telecommunications and network services.
Q2) Organizations implement information systems to support and streamline business processes, but never to eliminate them.
A)True
B)False
Answer: False
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Chapter 2: Information Systems and Strategy
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Sample Questions
Q1) "The information and communications technology (ICT) component is at the very heart of the company's competitive advantage." Which of the following statements is the most accurate justification of this claim?
A) Companies benefit from the cost savings made possible through information systems.
B) Cost of implementing technology has increased over a period of time.
C) Most businesses are involved in the sale of technical or technological services.
D) Established players in a market favor creative destruction over sustaining technologies.
Answer: A
Q2) "Low-cost leaders must automate their processes." Which of the following is the most compelling reason to support this argument?
A) Automation will help them differentiate their products.
B) Automation will help them reach a wider target audience.
C) Automation will help them eliminate human labor in certain activities.
D) Automation will help them improve their brand image.
Answer: C
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Chapter 3: Information and Communications Technologies:
The Enterprise Architecture
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120 Flashcards
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Sample Questions
Q1) Steve, an entrepreneur, is setting up his Internet startup company on a small farm in a rural area to take advantage of the low power costs. The office building is a rectangular area that diagonally measures 60 meters. Steve plans to install a central wireless router that can provide Internet access from any point inside the office. The business operation requires high Internet speeds in the range of 100-150 Mb/s. Which of the following wireless standards would best serve Steve's requirements?
A) 802.11a
B) 802.11n
C) 802.11b
D) 802.11g
Answer: B
Q2) COBOL programming language is neither used in present systems nor in legacy business applications.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Databases and DataWarehouses
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Sample Questions
Q1) Which of the following is an early database approach that allowed flexible links to support many-to-many relationships?
A) hierarchical database
B) stratified database
C) lean database
D) network database
Q2) The process by which users are directed to a copy of the database when the main one fails is called ________.
A) mirroring
B) threading
C) tuning
D) scaling
Q3) A blog with a title, subtitle, content with date of creation, and a few images exemplifies semi-structured information.
A)True
B)False
Q4) How does metadata differ for different types of information?
Q5) What does functional dependence mean? Illustrate with an example.
Q6) What are the characteristics of high-quality information?
Page 6
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Chapter 5: Information Systems for the Enterprise
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Sample Questions
Q1) Which of the following is the central element of the human capital management (HCM) information system?
A) employee record
B) customer service
C) marketing campaigns
D) transportation
Q2) ________ are attached to packages or crates and can transmit data as they pass by readers at seaports, railway stations, or warehouses.
A) RFID chips
B) Wireless scanners
C) GPS devices
D) EDI systems
Q3) Which of the following devices receives signals from orbiting satellites that transmit time and location data?
A) electronic data interchange system
B) wireless scanner
C) global positioning systems device
D) RFID chip
Q4) What are some of the causes for the lack of visibility of supply chain metrics?
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Chapter 6: The Web, E-Commerce, and M-Commerce
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Sample Questions
Q1) Which of the following is true of the web browser Safari?
A) It is the dominant browser for Macintosh computers.
B) It is also known by the name of Opera in mobile phones.
C) It has the highest market share of 45%.
D) It was initially bundled with the OS of Microsoft to gain an early lead in the "browser wars."
Q2) BusinessUSA.com allows small-scale producers to post information about their products on the site and prospective buyers compare the prices and features of the competing products before purchasing them. Which of the following types of e-marketplaces does BusinessUSA.com represent?s before purchasing them. Which of the following types of e-marketplaces does BusinessUSA.com represent?
A) business to consumer (B2C)
B) business to business (B2B)
C) consumer to consumer (C2C)
D) consumer to business (C2B)
Q3) To assess the usability of a site, the designers of the site can ask visitors to perform a sequence of tasks and observe the problems they encounter.
A)True
B)False
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Page 8
Chapter 7: Business Intelligence and Decision Making
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Sample Questions
Q1) Which of the following is a function of online analytical processing?
A) mimicking the reasoning of a human expert to arrive at a decision
B) organizing and summarizing information vital to an individual's role in an organization
C) feeding vast amounts of information into data warehouses
D) helping organizations spot suspicious activity
Q2) iTicket, an online event-ticketing site, recently discovered that most of its good seats for a widely anticipated concert were preemptively booked in bulk by brokers. This resulted in a shortage of tickets that the public could have bought themselves. Which of the following would have best helped the brokers to book tickets in such large numbers?
A) neural nets
B) dashboards
C) bots
D) mashups
Q3) What is an online analytical processing system and how does it work?
Q4) The market basket analysis examines relationships to reveal customer behavior patterns as they purchase multiple items.
A)True
B)False
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Chapter 8: Collaborating with Technology
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Sample Questions
Q1) How does IMAP differ from SMTP?
A) IMAP handles incoming messages while SMTP handles outgoing messages.
B) SMTP handles outgoing messages while IMAP handles incoming messages.
C) IMAP handles both incoming and outgoing messages while SMTP manages contacts.
D) SMTP handles both incoming and outgoing messages while IMAP manages contacts.
Q2) A graphical, often 3D environment in which users can immerse themselves, interacting with virtual objects and one another using avatars is known as a(n)
A) virtual world
B) intranet
C) virtualization engine
D) walled garden
Q3) Disinhibition is extremely high in relatively anonymous text-based online environments.
A)True
B)False
Q4) The vCard is a file format which is used to exchange business card information electronically.
A)True
B)False
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Chapter 9: Knowledge Management and E-Learning
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Sample Questions
Q1) What are the three different kinds of e-learning approaches?
Q2) The ________ refers to an organization's private web space that is password-protected and accessible only to authorized individuals through the organization's portal.
A) intranet
B) marketing website
C) World Wide Web
D) local area network
Q3) Which of the following is an accurate definition of social capital?
A) the capital provided to early-stage, high-potential companies which contribute to developing societies
B) the internal and external relationships that are maintained by an organization's employees
C) the capital inherent in ecologies and protected by societies
D) the aggregate body of government-owned assets that are used to promote public industry productivity
Q4) Discuss the key steps involved in knowledge management.
Q5) What is self-paced e-learning?
Q6) What are the various technology and content hurdles faced in knowledge management?
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Chapter 10: Ethics, Privacy, and Security
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Sample Questions
Q1) What does the Family Educational Rights and Privacy Act stipulate?
A) protecting privacy rights of European students outside the continent
B) establishing privacy rights over educational records
C) prohibiting educational institutes from sending misleading or deceptive commercial emails to prospective students
D) permitting transfer of private data to third parties to contribute toward educational processes
Q2) What is the purpose of a risk matrix in an organization?
Q3) What of the following is a drawback of cloud computing?
A) It delivers computing as a product rather than a service.
B) Data protection laws are not uniform across countries.
C) Resources are difficult to share because information is maintained on a protected server.
D) It provides computation that requires end-user knowledge of the physical location and configuration of the system that delivers services.
Q4) Laws cover all ethical principles because they are grounded in ethical principles.
A)True
B)False
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Chapter 11: Systems Development and Procurement
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Sample Questions
Q1) ________ is a process in which stakeholders identify the features that a project will need and then prioritize them as mandatory, preferred, or nonessential.
A) Requirements analysis
B) Informative modeling
C) Acceptance testing
D) Feasibility study
Q2) A drawback of the waterfall method is the inability to make changes to previous stages once they are complete.
A)True
B)False
Q3) Which of the following is an example of the security requirements included in an RDD?
A) screen attractiveness
B) response time
C) encryption
D) user navigation
Q4) What is extreme programming? What are its distinguishing features?
Q5) What is rapid application development? Explain.
Q6) What is a parallel implementation process? Discuss its advantages and drawbacks.
Page 13
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Chapter 12: Project Management and Strategic Planning
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Sample Questions
Q1) Which of the following should a project manager ideally do to efficiently manage a project?
A) commit to delivering features that stakeholders are expecting even if timelines are narrow
B) allow end-users to learn from their mistakes instead of hand-holding after launch
C) avoid making unpopular decisions that might dismay the clients
D) communicate the time, cost, and scope constraints clearly as the project unfolds
Q2) Which of the following is a difference between projects and processes?
A) Projects are permanent in nature, whereas processes are temporary.
B) Projects are unique and one of a kind, whereas processes are recurring.
C) Projects need to be tweaked so that the underlying activities are streamlined, whereas processes involve uncertainty.
D) Project durations can be predicted easily, whereas process durations are difficult to predict.
Q3) Write a brief note on the executing processes for a project.
Q4) What is hindsight bias and how is it different from a confirmation bias? Explain.
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