Information Systems for Managers
Midterm Exam
Course Introduction
Information Systems for Managers explores the strategic role of information systems in modern organizations, emphasizing how technology supports business processes, decision-making, and competitive advantage. The course covers fundamental concepts of information systems, including hardware, software, data management, and networking, as well as emerging trends such as cloud computing, AI, and data analytics. Students will learn to evaluate and implement systems that align with organizational goals, manage IT resources effectively, assess risks, and understand ethical and legal issues related to information management. Through case studies and practical applications, the course prepares future managers to leverage information systems for organizational success.
Recommended Textbook Management Information Systems 4th Canadian Edition by Stephen Haag
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Chapter 1: The Information Age in Which You Live
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Sample Questions
Q1) _____ is defined by Porter as offering the same or better quality product or service at a price that is less than what any of the competition is able to do.
Answer: Overall cost leadership
Q2) Successful business must always ____ themselves; constantly seeking to evolve and build new and better businesses.
A) Transform
B) Reconstruct
C) Alter
D) Reiterate
Answer: A
Q3) In order to manage today's complex global business environments, organizations rely on _____.
Answer: enterprise systems (ES
Q4) Grocery retail chains such as Loblaw and Safeway often offer a _____ in order to get customers in their store.
Answer: loss leader
Q5) The ______________ attribute of information addresses the credibility of information.
Answer: validity
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Chapter 2: Major Business Initiatives
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Sample Questions
Q1) A back office system is used to fulfill and support customer orders.
A)True
B)False
Answer: True
Q2) _____ refers to how the IT function is placed structurally within an organization and the organization's philosophical approach to the development.
Answer: IT culture
Q3) Which of the following results from a well-designed supply chain management system?
A) Enhanced fulfillment of supplies needed for production
B) Minimizing transportation costs
C) The smooth production of products
D) Well-designed SCM systems can enhance any of these stated activities
Answer: D
Q4) Business intelligence supports the capturing, organization, and dissemination of knowledge throughout an organization.
A)True
B)False Answer: False
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Chapter 3: Databases and Data Warehouses
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Sample Questions
Q1) Business intelligence is one of the hottest topics and markets today.
A)True
B)False
Answer: True
Q2) What is a hypercube?
A) A hyper text link stored in a database
B) Data definitions that are linked to other related, but external, attributes or fields
C) Database that is built on Internet technology
D) Multidimensional representation of information
Answer: D
Q3) A(n) _____ contains facilities to help you develop transaction-intensive applications.
Answer: application generation subsystem
Q4) _____ is responsible for the more technical and operational aspects of managing the information contained in organizational databases.
Answer: Database administration
Q5) _____ are software tools used to query information in a data warehouse.
Answer: Data-mining tools
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Chapter 4: Decision Support and Artificial Intelligence
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Sample Questions
Q1) Biosytems is the study of ecosystems and the application of the results to human behavior.
A)True
B)False
Q2) Which type of intelligent agent works for you to complete tasks such as prioritizing email?
A) Predictive agent
B) Neural agent
C) Communications agent
D) User agent
Q3) Which intelligent agent searches for information of some kind and brings it back to the user?
A) Information agent
B) Reporting agent
C) User agent
D) Predictive agent
Q4) Fuzzy logic has been applied to the manufacturing of antilock brakes.
A)True
B)False
Q5) A _____ is also called a buyer agent.
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Chapter 5: Electronic Commerce
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Sample Questions
Q1) Which terms describes the ability of an organization to give its customers the opportunity to tailor its products or services to their specification?
A) E-Itemization
B) Mass customization
C) Specialization
D) Crowd modification
Q2) What mechanism is used for sending money from your checking or savings account to another person or organization?
A) Electronic check
B) Cybermediary
C) Cyber money
D) E-Payment
Q3) Which e-commerce business model depicts demand driven by the consumer with supply driven by the business?
A) B2C
B) C2B
C) B2B
D) B2G
Q4) Secure electronic transactions are both _____ and secure.
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Chapter 6: Systems Development
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Sample Questions
Q1) The project scope is defined in the project scope document. This document is often several pages in length.
A)True
B)False
Q2) A request for proposal is a formal document that describes in detail your logical requirements for a proposed system and invites outsourcing organizations to submit bids for its development.
A)True
B)False
Q3) Which of the following occurs when developers and end users add extra features that were not part of the initial requirements?
A) Scope creep
B) Feature creep
C) Milestone
D) Rolling stone
Q4) Prototyping helps determine technical feasibility.
A)True
B)False
Q5) A(n) _____ is a formal contractually obligated agreement between two parties.
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Chapter 7: Enterprise Infrastructure, Metrics, and Business
Continuity Planning
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Sample Questions
Q1) IT infrastructure is an easy term to define because it means the same thing to all organizations.
A)True
B)False
Q2) What type of IT infrastructure involves distributing the information and processing power of IT systems via a network?
A) Distributed
B) Client/server
C) Decentralized
D) Centralized
Q3) A(n) _____ is a software architecture perspective that focuses on the development, use, and reuse of small self-contained blocks of code to meet many or even all the application software needs of an organization.
Q4) What Nielsen/Net rating is used to rank the most popular Web sites?
A) Total hits
B) Page exposures
C) Unique visitors
D) Conversion rate
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Q5) The _____ infrastructure is basically client/server.
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Chapter 8: Protecting People and Information
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Sample Questions
Q1) If you were to download a computer game from the Internet and then sell this game to your friends, what would you be doing to the person who developed the game?
A) Spamming them
B) Phishing their software
C) Pirating their software
D) Stealing their profits
Q2) _____ is the rerouting of your request for a legitimate Web site.
Q3) What is a common Web activity that is geared towards stealing your identity?
A) Phishing
B) Trojan horse
C) Denial of service attack
D) Phishing, Trojan horses, and denial of service attacks are all geared towards stealing your identity
Q4) Companies can monitor employee e-mail by using software to track the amount of e-mail activity associated with specific addresses.
A)True
B)False
Q5) _____ are the principles and standards that guide our behavior toward other people.
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Chapter 9: Emerging Trends and Technologies
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Sample Questions
Q1) What is a CAVE?
A) A simulation device used to train and instruct special forcers in the climbing, firefighting, and search and rescue industry
B) A three-dimensional computer simulation in which you can actively and physically participate
C) A virtual reality room that can display images and other people from other CAVEs
D) An advanced and secured communication system used for extremely sensitive data
Q2) A(n) _____ is a Web site in the form of a journal in which you post entries in chronological order.
Q3) _____ is the use of the Internet as a means of order delivery whereby intermediate players in the distribution channel can be bypassed.
Q4) F2b2C is an e-commerce model where the customer can specify a custom order to a factory.
A)True
B)False
Q5) A(n) _____ such as a CAVE can display objects in true three-dimensional form.
Q6) _____ allows you to send voice over the Internet and avoid toll charges.
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