Information Systems for Managers
Exam Questions
Course Introduction
Information Systems for Managers explores the pivotal role that information technology plays in contemporary organizations. The course covers the fundamental concepts of information systems, including their design, implementation, and management, and examines how these systems support business processes, decision-making, and competitive strategy. Students will analyze real-world case studies to understand the strategic value of information systems and develop the skills necessary for evaluating and selecting appropriate technologies to solve business problems. The course also addresses ethical, legal, and security considerations relevant to managing information systems in a rapidly changing technological landscape.
Recommended Textbook
Business Driven Information System 4th Edition by Paige Baltzan
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12 Chapters
3068 Verified Questions
3068 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business Driven MIS
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315 Verified Questions
315 Flashcards
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Sample Questions
Q1) Which of the following is not considered a core driver of the information age?
A)Information.
B)Business Intelligence.
C)Competitive Intelligence.
D)Data.
Answer: C
Q2) Which of the following is not a technology company but used technology to revamp the business process of selling books?
A)Netflix.
B)Dell.
C)Zappos.
D)Amazon.
Answer: D
Q3) Which of the following is considered a service?
A)Cars
B)Groceries
C)Cutting hair
D)All of the above
Answer: C
Page 3
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Chapter 2: Decisions and Processes: Value Driven Business
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331 Verified Questions
331 Flashcards
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Sample Questions
Q1) Which of the following processes focuses on the entire customer order process and operates across functional departments?
A)Order to delivery process
B)Customer billing process
C)Customer loan process
D)All of the above
Answer: A
Q2) Effectiveness MIS metrics include throughput,transaction speed,and system availability.
A)True
B)False
Answer: False
Q3) Which of the below represents business processes you would find in the human resources department?
A)Hiring employees
B)Enrolling employees in benefit plans
C)Tracking vacation and sick time
D)All of the above
Answer: D
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Page 4
Chapter 3: Ebusiness: Electronic Business Value
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385 Verified Questions
385 Flashcards
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Sample Questions
Q1) The three Business 2.0 communication and collaboration tools a business can use to harness the power of people include blogs,wikis,and mashups.
A)True
B)False
Answer: True
Q2) Ebusiness was characterized by few companies or users posting content for the masses.What characterizes Business 2.0?
A)A select few posting content for high level executives only
B)The masses posting content for a select few
C)The masses posting content for the masses
D)A select few posting specific content for the masses
Answer: C
Q3) An ebusiness model is a plan that details how a company creates,delivers,and generates revenues.
A)True
B)False
Answer: True
Q4) Twitter is one of the largest and most powerful _______________ websites. Answer: Microblogging
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Chapter 4: Ethics and Information Security: Mis Business
Concerns
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344 Verified Questions
344 Flashcards
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Sample Questions
Q1) The protection of customers' privacy is one of the largest ethical issues for corporations today._____________ is the right to be left alone when you want to be,to have control over your personal possessions.
Q2) What are critical questions that managers should ask when determining the cost of downtime?
A)What is the productivity cost associated with each hour of downtime?
B)How many transactions can the company afford to lose without significantly harming business?
C)All of the above
D)None of the above
Q3) Employees need to understand that email privacy exists to an extent and that corporate email is solely owned by _________.
A)The individual user
B)The company
C)The human resources department
D)The individual user's department
Q4) Backdoor programs open a way into the network for future attacks.
A)True
B)False
6
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Chapter 5: Infrastructures: Sustainable Technologies
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252 Verified Questions
252 Flashcards
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Sample Questions
Q1) Cloud computing is a model for enabling ubiquitous,convenient,on-demand network access to a shared pool of configurable computing resources (e.g. ,networks,servers,storage,applications,and services)that can be rapidly provisioned and released with minimal management effort or service provider interaction.
A)True
B)False
Q2) What is a sudden,unexpected event requiring immediate action due to potential threat to health and safety,the environment,or property?
A)Emergence
B)Emergency preparedness
C)Business Impact analysis
D)Technology failure
Q3) One comparison of the life expectancy of electronic devices is the analogy that one human year is equivalent to ________ years of technological advancements.
A)10
B)2
C)50
D)7
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Chapter 6: Data: Business Intelligence
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286 Verified Questions
286 Flashcards
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Sample Questions
Q1) Which of the following creates,reads,updates,and deletes data in a database while controlling access and security?
A)Database element
B)Database management system
C)Data governance
D)Data File
Q2) The primary purpose of a data warehouse is to perform transactional processes.
A)True
B)False
Q3) Infographics can present the results of large data analysis looking for patterns and relationships that monitor changes in variables over time.
A)True
B)False
Q4) The five common characteristics of high-quality include accurate,complete,__________,timely and unique.
Q5) Text mining analyzes structured data to find trends and patterns in words and sentences.
A)True
B)False
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Chapter 7: Networks: Mobile Business
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268 Verified Questions
268 Flashcards
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Sample Questions
Q1) The packet footer represents the end of the packet or transmission end.The packet header and packet footer contain error-checking information to ensure the entire message is sent and received.The receiving device reassembles the individual packets into the original by stripping off the headers and footers and then piecing together the packets in the correct sequence.
A)True
B)False
Q2) What is a VPN?
A)A direct network provider using a company server
B)A direct private network that creates a "private tunnel" within the Internet to connect to the corporate server
C)A direct URL that creates a private tunnel for a company
D)A direct P2P that creates an open access community for a company
Q3) What enables telecommunications or the exchange of information (voice,text,data,audio,and video)?
A)Computer networks
B)Email
C)HTML
D)Technology sourcing
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Page 9
Chapter 8: Enterprise Applications: Business Communications
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241 Verified Questions
241 Flashcards
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Sample Questions
Q1) Integrations allow separate systems to communicate directly with each other,eliminating the need for manual entry into multiple systems.
A)True
B)False
Q2) Supply chain visibility is the ability to view all areas up and down the supply chain.
A)True
B)False
Q3) _________ relationship management focuses on keeping vendors satisfied by managing alliance partner and reseller relationships that provide customers with the optimal sales channel.
Q4) What are the primary business benefits of an ERP system?
A)Sales forecasts,sales strategies,and marketing campaigns
B)Market demand,resource and capacity constraints,and real-time scheduling
C)Forecasting,planning,purchasing,material management,warehousing,inventory,and distribution
D)All of the above
Q5) The three phases of CRM include (1)reporting, (2)____________,and (3)predicting.
Q6) Integrations are achieved by using ___________.
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Chapter 9: Systems Development and Project Management:
Corporate Responsibility
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293 Verified Questions
293 Flashcards
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Sample Questions
Q1) What is it called when a company uses organizations from developing countries to write code and develop systems?
A)In-sourcing
B)Outsourcing
C)Business process outsourcing
D)Offshore outsourcing
Q2) Which of the following is a business-related consequence of successful software?
A)Increased revenues
B)Damage to brand reputation
C)Increased liabilities
D)Increased expenses
Q3) A Gantt chart is a graphical network model that depicts a project's tasks and the relationships between them.
A)True
B)False
Q4) ______________ reporting is an internal report that highlights situations occurring outside of the normal operating range for a condition or standard.
Q5) Describe the project stakeholder's and executive sponsor's roles in choosing strategic projects.
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Chapter 10: Hardware and Software Basics
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Sample Questions
Q1) Graphics or Microsoft PowerPoint includes facilities for making a wide variety of charts and graphs and for adding titles,legends,and explanatory text anywhere in the chart or graph.
A)True
B)False
Q2) A(n)___________ is a cellular telephone with a keypad that runs programs,music,photos,email,and includes many features of a PDA.
Q3) Utility systems are customized by using the control panel,which is a Windows feature that provides options that set default values for the Windows operating system.
A)True
B)False
Q4) What is software for data recovery and relieves the burden of reinstalling applications if a hard drive crashes or becomes irretrievably corrupted?
A)Disk optimization software
B)Safe mode software
C)Crash-proof software
D)Disk image software
Q5) List the common input,output,storage,and communication devices.
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Chapter 11: Networks and Telecommunications
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Twisted-pair cable can carry a wide range of frequencies with low signal loss.It consists of a metallic shield with a single wire placed along the center of a shield and isolated from the shield by an insulator.
A)True
B)False
Q2) A network ____________ refers to the geometric arrangement of the actual physical organization of the computers (and other network devices)in a network.
Q3) What refers to a type of cable composed of four copper wires twisted around each other within a plastic sheath?
A)Twisted-pair wiring
B)Network transmission media
C)Fiber-optic cable
D)Transmission control protocol/Internet protocol
Q4) The transport layer formats the data into packets,adds a header containing the packet sequence and the address of the receiving device,and specifies the services required from the network.
A)True
B)False
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13
Chapter 12: Designing Databases
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Sample Questions
Q1) What occurs between two entities in which an instance of one entity can be related to only one instance of a related entity?
A)One-to-one relationship
B)One-to-many relationship
C)Many-to-many relationship
D)Composite entity
Q2) A primary key is a field that uniquely identifies a given record in a table.
A)True
B)False
Q3) What is a foreign key?
A)A field that uniquely identifies a given record in a table.
B)A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.
C)A table that uniquely identifies a given record in a field.
D)A foreign key of one table that appears as an entity in another table and acts to provide a logical relationship between the two records.
Q4) ____________ expresses the specific number of instances in an entity.
Q5) A typical business may have hundreds of business ____________.
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