Information Systems for Managers
Exam Materials
Course Introduction
Information Systems for Managers explores the critical role of information systems in supporting business operations, decision-making, and competitive advantage in modern organizations. The course examines the strategic use of information technology, including system development, data management, and emerging technologies, to solve organizational challenges. Students will analyze case studies, evaluate information system solutions, and learn how managers can leverage technology to improve efficiency, communication, and innovation. The course also addresses ethical, security, and global issues related to information systems in a managerial context.
Recommended Textbook
Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk
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8 Chapters
389 Verified Questions
389 Flashcards
Source URL: https://quizplus.com/study-set/2409
Page 2
Chapter 1: Business Functions and Business Processes
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/47886
Sample Questions
Q1) When manufacturing runs out of raw materials,it's known as a stockout.
A)True
B)False
Answer: True
Q2) Accounts receivable are recorded by the Human Resources department (HR).
A)True
B)False Answer: False
Q3) Historically,businesses have had organizational structures that separated the functional areas,but business schools have not been organized like that.
A)True
B)False
Answer: False
Q4) ____________________ programs are core software used by companies to coordinate information in every area of the business.
Answer: Enterprise Resource Planning
ERP
Enterprise Resource Planning (ERP)
ERP (Enterprise Resource Planning)
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Chapter 2: The Development of Enterprise Resource Planning Systems
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) After a company chooses the modules they want to implement,they must decide on ____ options,which allow the customer to customize the modules to fit their business to some extent.
A)settings
B)configuration
C)flexible
D)tandem
Answer: B
Q2) The software that holds that data in an organized fashion,and that allows for the easy retrieval of data,is the ____________________.
Answer: database management system
DBMS
database management system (DBMS)
DBMS (database management system)
Q3) A company's level of data integration is highest when the company uses one vendor to supply all of its ERP modules.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Marketing Information Systems and the Sales Order Process
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) In the accompanying diagram,"Taking an Order in SAP ERP," what is D?
Answer: Material and Order quantity: What the customer is ordering.
Q2) In SAP ERP a sales order is entered only once,by the sales people.It need not be entered a second time,in Accounting,to keep the books.Briefly explain why that second entry is not needed in SAP R/3.
Answer: By contrast,ERP systems integrate Accounting with all business processes,so that when a sales order is recorded,the related accounting data is updated automatically.
Q3) The PO Number is a number assigned by a company to track orders in the SAP ERP system.
A)True
B)False
Answer: False
Q4) In SAP ERP the electronic evidence of a transaction is called a(n)____.
A)trail
B)marker
C)tag
D)audit number
E)document
Answer: E
Page 5
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Chapter 4: Production and Supply Chain Management Information Systems
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Lead times and lot sizing help a company determine the transfer of goods to the customer.
A)True
B)False
Q2) What stage of the production planning process splits Fitter Snacker's monthly production planning values into finer time periods?
A)Sales Forecasting
B)BOM
C)MRP
D)Demand Management
Q3) What are the three general approaches to production?
Q4) Make to order items are produced to fill customer's requests.
A)True
B)False
Q5) After material requirements are entered into the system,the program automatically turns the planned orders into purchase orders without further input from planners.
A)True
B)False
Q6) What is repetitive manufacturing?
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Chapter 5: Accounting in ERP Systems
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) In ____,activities associated with overhead cost generation are identified and then records are kept on the costs and on the activities.
A)activity-based costing
B)backoffice costing
C)run of the mill costing
D)plant operation costing
Q2) What are the implications of the Sarbanes-Oxley Act for ERP systems?
Q3) Which general ledger document tracks the amount of money that a customer owes for the goods received by the customer?
A)Balance sheet
B)Accounts receivable
C)Accounts payable
D)Income statement
Q4) Tolerance groups make sure employees do not exceed their authority in financial transactions.
A)True
B)False
Q5) Explain how SAP ERP built-in management reporting and analysis tools are an advantage to an organization.
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Chapter 6: Human Resources Processes With ERP
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) What are the differences between requirements and qualifications?
Q2) SAP ERP provides an Organization and Staffing Plan tool that is used to define a company's ____ and the positions within the organizational structure as a whole.
A)management structure
B)benefits program
C)hiring process
D)job titles
Q3) An outgrowth of the ____ is that companies must account for the expected costs that occur as a result of long-term incentives such as the exercising of stock options.
A)Income Statement
B)Balance Sheet
C)Consolidated statements
D)Sarbanes-Oxley Act
Q4) Discuss employee turnover and the cost of hiring.
Q5) What are statutory and voluntary deductions?
Q6) Succession planning should be performed on every employee in the company.
A)True
B)False
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Chapter 7: Process Modeling, Process Improvement, and ERP Implementation
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Organizational change management is a trivial part of the implementation process.
A)True
B)False
Q2) Define organizational change management (OCM).
Q3) A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.
A)True
B)False
Q4) Beyond the simple tools of flowcharting,a helpful tool called ____ allows one to describe a business process in greater or less detail depending on the task at hand.
A)hierarchical modeling
B)drill down staging
C)detail focused charting
D)magnifying glass charting
Q5) In flowchart analysis,each activity in the process is analyzed for the value it adds to the product or service.
A)True
B)False
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/47893
Sample Questions
Q1) SAP is not the only ERP provider with in-memory capability.In February 2012,Oracle released its in-memory solution for business analytics called ____.
A)NetWeaver
B)Duet
C)Internet Transaction Service (ITS)
D)Exalytics
Q2) What is known as the combination of software tools that lets various programs within an organization communicate with other applications?
A)Web services
B)Internet hot links
C)Internet tie-ins
D)Binders
Q3) SAP's Web services platform is DreamWeaver,which is a collection of components that support business transactions over the Internet by providing seamless connectivity of diverse applications through the Internet.
A)True
B)False
Q4) What is an RFID?
Page 10
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