Information Systems for Managers Exam Preparation Guide
Course Introduction
Information Systems for Managers explores the critical role that information systems play in modern organizations, focusing on how technology supports business strategy, decision-making, and operational efficiency. The course examines foundational concepts of information systems, their components, and their alignment with managerial objectives. Students will analyze real-world case studies to assess how organizations leverage databases, enterprise systems, and emerging technologies to gain competitive advantages. Ethical, legal, and security aspects of managing information systems are also discussed, equipping future managers with the knowledge to lead technology-driven initiatives effectively.
Recommended Textbook
MIS Essentials 4th Edition by David M. Kroenke
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14 Chapters
1118 Verified Questions
1118 Flashcards
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Chapter 1: The Importance of MIS
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80 Flashcards
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Sample Questions
Q1) Explain the characteristics of a strong password.
Answer: A strong password:
1.has ten or more characters,twelve is even better.
2.does not contain one's user name,real name,or company name.
3.does not contain a complete dictionary word in any language.
4.is different from previous passwords the user has used.
5.contains both upper- and lowercase letters,numbers,and special characters (such as ! @; # $ % ^; &; * ( )_ +; - =; { } | [ ] \ : " ; ' <; >;? ,./).
Q2) Which of the following is true of nonroutine cognitive skills?
A) They have become less marketable.
B) They increase an individual's job security.
C) Technological changes have no impact on such skills.
D) Organizations usually outsource such skills to the lowest bidder.
Answer: B
Q3) Information systems are restricted to the field of information technology.
A)True
B)False
Answer: False
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3
Chapter 2: Business Processes, information Systems, and Information
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Briefly describe activities and roles in swimlane format.
Answer: Swimlane format is a graphical arrangement in which all of the activities for a given role are shown in a single vertical lane.Each swimlane has activities,which are specific tasks that need to be accomplished as part of the process.A role is a subset of the activities in a business process that is performed by an actor,which is a person,group,department,organization,or information system.The name of the role is written at the top of a swimlane,not people's names.This is because a given role may be fulfilled by many people,or the organization may change the people who are assigned to a given role.
Q2) Effectiveness is the ratio of benefits to costs.
A)True
B)False Answer: False
Q3) Automation moves work from the software component to the data component.
A)True
B)False Answer: False
Q4) Define information.
Answer: The most common definition of information is that information is knowledge derived from data.
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Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
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96 Flashcards
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Sample Questions
Q1) Two companies with the same value chain activities will have the same business processes.
A)True
B)False
Answer: False
Q2) Which of the following groups' bargaining power is considered as one of the five competitive forces in Porter's five forces model?
A) investors
B) competitors
C) employees
D) customers
Answer: D
Q3) Porter defined ________ as the amount of money that a customer is willing to pay for a resource,product,or service.
A) margin
B) profit
C) price
D) value
Answer: D
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Chapter 4: Hardware and Software
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Sample Questions
Q1) What are the drawbacks of developing custom application software for an organization?
Q2) A client computer can be part of a public network.
A)True
B)False
Q3) The CPU performs arithmetic and logical comparisons and stores results of operations in memory.
A)True
B)False
Q4) Which of the following is true of in-house custom-developed software?
A) They are less expensive than off-the-shelf software.
B) An organization can tailor its applications to fit its requirements.
C) Developing custom software is easier than using a horizontal application.
D) Custom-developed software need not be adapted to changing needs.
Q5) Which of the following is true of a 32-bit CPU?
A) It cannot effectively utilize more than 4GB of main memory.
B) It has a higher speed than any other processor.
C) It is ideal for creating large, complicated spreadsheets.
D) It is more expensive than the 64-bit CPU.
Q6) Describe the basic components of a generic computer.
Page 6
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Chapter 5: Database Processing
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80 Flashcards
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Sample Questions
Q1) All traditional databases require the Internet to transmit traffic between a user's computer and a DBMS server computer.
A)True
B)False
Q2) Monitoring the performance of a database after providing solutions for improving its performance is a(n)________ of the DBMS.
A) creation function
B) modification function
C) processing operation
D) administrative function
Q3) One of the important functions of a DBMS is to provide the necessary tools for
A) encrypting e-mails
B) encapsulating data objects
C) administering the database
D) testing program codes
Q4) In a database,the collection of data for all columns is called a file.
A)True
B)False
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Chapter 6: The Cloud
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74 Flashcards
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Sample
Questions
Q1) Phobas Inc.offers an online service which stores notes made by customers on the cloud.When a customer enters notes on one device,it gets updated in all the devices he/she owns.Which of the following cloud-based offerings is being provided to the customers?
A) virtual private cloud
B) platform as a service (PaaS)
C) software as a service (SaaS)
D) infrastructure as a service (IaaS)
Q2) Large Web farms are likely to replace in-house servers used by small companies due to the benefits of cloud computing.
A)True
B)False
Q3) Cloud-based hosting is preferred by organizations that are required by law to have physical control over their data.
A)True
B)False
Q4) Explain how software as a service (SaaS)works.
Q5) What are the factors that have made cloud-based hosting advantageous?
Q6) What is a private cloud? What are its limitations?
Page 8
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Chapter 7: Organizations and Information Systems
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84 Flashcards
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Sample Questions
Q1) Unlike departmental systems in which a single department manager is in charge,enterprise systems have no clear boss.
A)True
B)False
Q2) Which of the following statements is true of personal information systems?
A) Personal information systems that support a particular department are called workgroup information systems.
B) Adapting to changes in personal information systems is extremely difficult and time consuming.
C) Personal information systems have only a single user and so procedures are not documented or formalized.
D) The solutions to problems in a personal information system usually involve more than one department.
Q3) Information silos can result in increased cost for an organization.
A)True
B)False
Q4) Most organizations today create their own enterprise systems from scratch.
A)True
B)False
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Social media ________ are the companies that operate the SM sites.
A) outlets
B) sponsors
C) application providers
D) newsrooms
Q2) ________ is the application of social media to facilitate the cooperative work of people inside organizations.
A) Enterprise relationship management
B) Enterprise resource planning
C) Enterprise 2.0
D) Enterprise application integration
Q3) Social media ________ create the features and functions of the site,and they compete with one another for the attention of user communities and SM sponsors.
A) application providers
B) collaborators
C) dashboards
D) outlets
Q4) What is social CRM?
Q5) What are seekers-of-the-truth communities?
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Chapter 9: Business Intelligence Systems
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92 Flashcards
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Sample Questions
Q1) A data warehouse is a facility for managing an organization's business intelligence data.
A)True
B)False
Q2) ________ are business intelligence documents that are fixed at the time of creation and do not change.
A) Subscriptions
B) Third-party cookies
C) Static reports
D) Exception reports
Q3) The more attributes there are in a sample data,the easier it is to build a model that fits the sample data,but that is worthless as a predictor.Which of the following best explains this phenomenon?
A) the free rider problem
B) the curse of dimensionality
C) the tragedy of the commons
D) the zero-sum game
Q4) What are the functions of a data warehouse?
Q5) Explain supervised data mining.
Q6) What is unsupervised data mining?
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Chapter 10: Information Systems Development
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Sample Questions
Q1) A development team's composition changes over time.
A)True
B)False
Q2) One of the major challenges in systems development is changing technology.
A)True
B)False
Q3) ________ testing is the process of allowing future system users to try out the new system on their own.
A) Unit
B) Alpha
C) Integration
D) Beta
Q4) Which of the following is the first phase of the systems development life cycle process?
A) requirements analysis
B) business planning process
C) implementation
D) system definition
Q5) Explain the tasks performed during the system definition phase of the systems development life cycle.
Page 12
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Chapter 11: Information Systems Management
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Sample Questions
Q1) A technical writer writes program documentation,help-text,procedures,job descriptions,and training materials.
A)True
B)False
Q2) The purpose of an information system is to help the organization accomplish its goals and objectives.
A)True
B)False
Q3) Information systems must be aligned with an organization's ________ to help it accomplish its goals and objectives.
A) reporting structure
B) culture
C) competitive strategy
D) departments
Q4) IS users have the rights to receive effective training in a format convenient to the user.
A)True
B)False
Q5) What are the major functions of the information systems department?
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Chapter 12: Information Security Management
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93 Flashcards
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Sample Questions
Q1) A ________ has a microchip that is loaded with identifying data.
A) payment card
B) biometric passport
C) smart card
D) flashcard
Q2) A ________ pretends to be a legitimate company and sends emails requesting confidential data.
A) hacker
B) phisher
C) drive-by sniffer
D) key puncher
Q3) Which of the following statements is true about position sensitivity?
A) Position sensitivity is a type of data safeguard.
B) Documenting position sensitivity enables security personnel to prioritize their activities.
C) Documentation of position sensitivity is carried out only for highly sensitive jobs.
D) Documentation of position sensitivity is carried out only for new employees.
Q4) Explain how defining positions in an organization can safeguard against security threats.
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Chapter 13: Extension A1: Collaboration Information Systems
for Decision Making,problem Solving,and Project Management
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46 Flashcards
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Sample Questions
Q1) The ________ phase of project management requires teams to document its results,document information for future teams,close down the project,and disband the team.
A) finalizing
B) starting
C) doing
D) planning
Q2) ________ decisions are those that support broad-scope,organizational issues.
A) Strategic
B) Critical
C) Operational
D) Managerial
Q3) Which of the following is true of unstructured decisions?
A) Unstructured decisions seldom require collaboration.
B) They have a standardized decision process.
C) Individuals vary in the manner which they make such decisions.
D) There is an understood and accepted method for making such decisions.
Q4) Different people usually perceive a problem in the same way.
A)True
B)False Page 15
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Chapter 14: Extension A2: Collaborative Information
Systems for Student Projects
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53 Flashcards
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Sample Questions
Q1) Workflows cannot be defined on Microsoft SharePoint for multistage business processes.
A)True
B)False
Q2) Which of the following statements is true of Microsoft SharePoint?
A) SharePoint does not support restriction of access to documents.
B) SharePoint converts shared documents to the Google Docs format.
C) When a user disapproves a document, the next person in the workflow receives it.
D) If a document has been checked out by a user, SharePoint does not allow other users to edit it.
Q3) The good collaboration tool set includes content management and control,workflow control,online meetings in which participants can view shared whiteboards,applications,and monitors.
A)True
B)False
Q4) Explain version control with a simple example.
Q5) The degree of version management is very high in email attachments.
A)True
B)False
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