Information Systems for Managers
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Course Introduction
Information Systems for Managers explores the strategic role that information systems play in business environments, focusing on how managers can leverage technology to improve organizational effectiveness and decision-making. The course covers fundamental concepts such as systems development, database management, cybersecurity, enterprise resource planning, and the integration of information systems with business processes. Students will examine case studies and real-world scenarios to understand how information systems support operations, enable competitive advantage, and address managerial challenges in a rapidly evolving technological landscape.
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M Information Systems 4th Edition by Paige Baltzan Available
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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Q1) Big data is a view of data at a particular moment in time.
A)True
B)False Answer: False
Q2) Which data types are typically found in the Accounting department?
A) Promotion data,sales data,advertising data
B) Employee data,promotion data,vacation data
C) Investment data,monetary data,reporting data
D) Transactional data,purchasing data,payroll data,tax data
Answer: D
Q3) What is the support value activity that provides employees with training,hiring,and compensation?
A) Procurement
B) Operations resource management
C) Human resource management
D) Firm infrastructure
Answer: C
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Chapter 2: Decisions Processes: Value Driven Business
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Q1) What is represented by arrows in a business process model?
A) BPMN event
B) BPMN activity
C) BPMN flow
D) BPMN gateway
Answer: C
Q2) As a manager for your company,some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?
A) Decreases in effectiveness
B) Increases in effectiveness
C) Increases in executive roles
D) Decreases in efficiency
Answer: B
Q3) A project is a temporary activity a company undertakes to create a unique product,service,or result.
A)True
B)False Answer: True
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Chapter 3: Ebusiness: Electronic Business Value
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Q1) What identifies a URL address and in the previous example,apple.com,is the domain name.URLs use domain names to identify particular websites?
A) Domain name
B) Domain name hosting
C) Applet
D) Paradigm shift
Answer: A
Q2) What is a service that enables instant or real-time communication between people?
A) URL
B) IM'ing
C) Tacit knowledge
D) Elicit knowledge
Answer: B
Q3) An ebusiness model is a plan that details how a company creates,delivers,and generates revenue.
A)True
B)False
Answer: True
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Chapter 4: Ethics Information Security: MIS Business
Concerns
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Q1) What is a problem that occurs when someone registers purposely misspelled variations of well-known domain names?
A) Typosquatting
B) Website name stealing
C) Internet censorship
D) Teergrubing
Q2) What is software that,while purporting to serve some useful function and often fulfilling that function,also allows Internet advertisers to display advertisements without the consent of the computer user?
A) Spyware
B) Hacker
C) Drive-by hacking
D) Adware
Q3) Simplelocker is a new ransomware program that encrypts your personal files and demands payment for the files' decryption keys.
A)True
B)False
Q4) Describe the relationship between information security policies and an information security plan.
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Chapter 5: Infrastructures: Sustainable Technologies
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Q1) Within the sites that support disaster recovery,_________ is a separate facility with computer equipment that requires installation and configuration.
A) Hot site
B) Cold site
C) Warm site
D) Disaster site
Q2) What refers to how well a system can adapt to increased demands?
A) Scalability
B) Capacity planning
C) Reliability
D) Availability
Q3) Which term refers to the varying levels that define what a user can access,view,or perform when operating a system?
A) Availability
B) Accessibility
C) Usability
D) Responsibility
Q4) Identify the environmental impacts associated with MIS.
Q5) Describe the characteristics of an agile MIS infrastructure.
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Chapter 6: Data: Business Intelligence
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Q1) Which of the following is a problem associated with dirty data?
A) Inaccurate data
B) Misleading data
C) Non-formatted data
D) All of these choices
Q2) Integrity constraints are rules that help ensure the quality of information.
A)True
B)False
Q3) Static information includes fixed data incapable of change in the event of a user action.
A)True
B)False
Q4) Define a data warehouse,and provide a few reasons it can make a manager more effective.
Q5) Forecasts are predictions based on time-series information.
A)True
B)False
Q6) Regression is a prediction based on time-series information. A)True
B)False
Page 8
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Chapter 7: Networks: Mobile Business
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Q1) What is a large computer network usually spanning a city or a specific infrastructure like a college?
A) Metropolitan area network (MAN)
B) Local area network (LAN)
C) Wide area network (WAN)
D) Secure area network (SAN)
Q2) A geographic information system (GIS)stores,views,and analyzes geographic data,creating multidimensional charts or maps.
A)True
B)False
Q3) Passive RFID tags do not have a power source.
A)True
B)False
Q4) Attenuation is a single unit of binary data routed through a network.
A)True
B)False
Q5) The network categories include ISP,NSP,and RSP.
A)True
B)False
Q6) Identify the challenges of a connected world.
Page 9
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Chapter 8: Enterprise Applications: Business Communications
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Q1) What is RFID?
A) A process that builds-layer by layer in an additive process-a three-dimensional solid object from a digital model
B) Uses electronic tags and labels to identify objects wirelessly over short distances
C) Unmanned aircraft that can fly autonomously,or without a human
D) Focus on creating artificial intelligence devices that can move and react to sensory input
Q2) Procurement can help a company answer the following question: What quantity of raw materials should we purchase to minimize spoilage?
A)True
B)False
Q3) Partner relationship management provides Web-based self-service tools that streamline and automate the human resource department.
A)True
B)False
Q4) Elogistics manage the transportation and storage of goods.
A)True
B)False
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Chapter 9: Systems Development and Project Management: Corporate Responsibility
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Q1) Business requirements include the process of transferring information from a legacy system to a new system.
A)True
B)False
Q2) Plunge implementation discards the legacy system completely and immediately migrates all users to the new system.
A)True
B)False
Q3) First generation machine languages are difficult for people to understand.
A)True
B)False
Q4) Which of the following are tangible benefits?
A) Improved decision making
B) Improved community service
C) Improved goodwill
D) Increased quantity or sales
Q5) Describe the seven phases of the systems development life cycle.
Q6) Preventing liabilities is a business-related consequence of failed software.
A)True
B)False Page 11
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Chapter 10: Understanding Computer Hardware and Software:
From CPUs to Operating Systems
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Q1) Primary storage is the computer's main memory,which consists of the random access memory (RAM),cache memory,and read-only memory (ROM)that is directly accessible to the CPU.
A)True
B)False
Q2) A supercomputer is the fastest,most powerful,and most expensive type of computer.Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information.Other large,customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing.
A)True
B)False
Q3) Crash-proof software helps save information if a computer crashes.
A)True
B)False
Q4) Secondary storage consists of equipment designed to store large volumes of data for long-term storage.
A)True
B)False
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Chapter 11: Understanding Telecommunication Systems and Network Topologies
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Q1) What is transmission material manufactured so that signals will be confined to a narrow path and will behave predictably?
A) Wire media
B) Network transmission media
C) Fiber-optic cable
D) Transmission control protocol/Internet protocol
Q2) Architecture include Ethernet and transmission control protocol/Internet protocol (TCP/IP).
A)True
B)False
Q3) Which of the following represents the TCP/IP four-layer reference model?
A) Application,Internet,transport,network interfaces
B) Application,Internet,network interfaces,transport
C) Application,transport,Internet,network interfaces
D) Application,network interfaces,Internet,transport
Q4) Which of the following is not a commonly used type of guided media?
A) Twisted-pair wiring
B) Coaxial cable
C) Fiber-optic cable
D) Transmission control protocol/Internet protocol
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Chapter 12: Database Design and Entity Relationships
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Q1) What has the potential to contain more than one value for an attribute?
A) Single-valued attribute
B) Multi-valued attribute
C) Null-valued attribute
D) All of these choices
Q2) What expresses the specific number of instances in an entity?
A) Cardinality
B) Composite entity
C) Business rule
D) Null-valued attribute
Q3) Date of birth would be a stored attribute.
A)True
B)False
Q4) What exists to represent the relationship between two other entities?
A) One-to-one relationship
B) One-to-many relationship
C) Many-to-many relationship
D) Composite entity
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