Information Systems for Business Textbook Exam
Questions
Course Introduction
This course explores the fundamental concepts and applications of information systems within a business context. Students will learn how information systems support business operations, decision-making, and competitive advantage, while examining the integration of hardware, software, data, people, and processes. The course covers topics such as systems development, e-business, cybersecurity, information ethics, and the strategic use of IT to improve organizational performance. Through case studies and practical assignments, students will gain insights into current trends, challenges, and best practices in leveraging information systems to solve business problems and drive innovation.
Recommended Textbook
Information Systems Today Managing in the Digital World 7th Edition by Joseph Valacich
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11 Chapters
1128 Verified Questions
1128 Flashcards
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Chapter 1: Managing in the Digital World
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102 Flashcards
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Sample Questions
Q1) Define data-the most basic element of an information system.Give an example. Answer: Unformatted data,or simply data,are raw symbols,such as words and numbers.Data have no meaning in and of themselves,and are of little value until processed.For example,if a person was asked what 465889727 meant or stood for,he or she would be unable to say.However,if the same data was presented as 465-88-9727 and the person was told it was located in a certain database,in John Doe's record,in a field labeled "SSN," he or she might rightly surmise that the number was actually the Social Security number of someone named John Doe.
Q2) Aircraft manufacturer Boeing designed its new 787 Dreamliner aircraft in Russia making use of the availability of highly skilled aeronautical engineers.Identify this strategy.
A) offshoring
B) outsourcing
C) liquidating
D) franchising
E) importing
Answer: A
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Page 3
Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Flashcards
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Sample Questions
Q1) The e-business innovation cycle puts strategy ahead of technology.
A)True
B)False
Answer: False
Q2) Web sites like Ultramuzzic.com and Sonetz.com pursue a(n)________ approach for applying freeconomics when they offer free music downloads for users because reproduction and distribution of these products come at no cost.
A) gift economy
B) zero marginal cost
C) advertising
D) cross subsidies
E) freemium
Answer: B
Q3) Organizational strategy is a firm's plan to accomplish its mission and goals as well as to gain or sustain competitive advantage over rivals.
A)True
B)False
Answer: True
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Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
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Sample Questions
Q1) Briefly describe grid computing.
Answer: Grid computing refers to combining the computing power of a large number of smaller,independent,networked computers (often regular desktop PCs)into a cohesive system in order to solve problems that only supercomputers were previously capable of solving.Similar to cloud computing,grid computing makes use of distributed resources; however,in contrast to cloud computing,the resources in a grid are typically applied to a single large problem.To make grid computing work,large computing tasks are broken into small chunks,each of which can then be completed by individual computers.However,as the individual computers are also in regular use,the individual calculations are performed during the computers' idle time so as to maximize the use of existing resources.
Q2) Which of the following occurred in the 1964-1990 generation of computing?
A) The mainframe era began.
B) The personal computer era ended and interpersonal computing began.
C) The mainframe era ended and the personal computer era began.
D) The interpersonal computing era ended and the internetworking era began.
E) The internetworking era ended.
Answer: C
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Chapter 4: Enabling Business-To-Consumer Electronic Commerce
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Sample Questions
Q1) M-commerce is defined as any electronic transaction or information interaction conducted using a wireless,mobile device and mobile networks that leads to the transfer of real or perceived value in exchange for information,services,or goods.
A)True
B)False
Q2) One of the challenges for brick-and-mortars involve increasing IS complexity.
A)True
B)False
Q3) Which of the following is an example of business-to-consumer electronic commerce?
A) Brenda files her income tax online.
B) Canchi, a shoe manufacturer, conducts business over the Web with its retailers.
C) Juan buys Kevin's guitar on Monsung.com.
D) Reuben buys a pair of shoes on Mysticshoes.com.
E) Neal places a bid for a mobile phone on the online auction site Feliciate.com.
Q4) Explain the e-government relationships.
Q5) Briefly explain location-based m-commerce.
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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Sample Questions
Q1) WordPress is a(n)________.
A) social networking Web site
B) microblog
C) content management system
D) instant messaging application
E) e-commerce Web site
Q2) Which of the following is a basic concept associated with Web 2.0?
A) shift in users' preference from online sites to encyclopedias as sources of unbiased information
B) shift in users' role from the passive consumer of content to its creator
C) shift in users' interest from sharing information to finding information
D) shift in users' lifestyle due to increased purchasing power
E) shift in users' preference to environment-oriented products
Q3) The WhatsApp application was created in 2009,and has quickly risen to broad popularity.WhatsApp is a(n)________ application.
A) blogging
B) social networking
C) instant messaging
D) microblogging
E) e-commerce
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Chapter 6: Enhancing Business Intelligence Using Information Systems
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Sample Questions
Q1) Define a database management system.What is an entity? Differentiate between records and attributes.
Q2) The structure of data is typically captured in a data model.
A)True
B)False
Q3) Which of the following statements is true about an information system?
A) Its primary purpose is to run the business on a current basis.
B) It is primarily used by online customers, clerks, salespersons, and administrators.
C) It consists of narrow and simple updates and queries.
D) Its design goal is to enhance performance.
E) Its design goal is to enhance ease of access and use.
Q4) ________ is the process of grouping related records together on the basis of having similar values for attributes.
A) Normalization
B) Data mining
C) Clustering
D) Inferencing
E) Slicing and dicing
Q5) Describe online analytical processing.
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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Sample Questions
Q1) ________ software is written by third-party vendors to support standardized and repetitive tasks.
A) Packaged
B) Unpacked
C) Custom
D) Practices-Based
E) Process-Based
Q2) Customer relationship management applications concentrate on the activities involved in promoting and selling products to the customers as well as providing customer service and nourishing long-term relationships.
A)True
B)False
Q3) Enterprise resource planning control refers to the locus of control over the computing systems and data contained in these systems,as well as decision making authority.
A)True
B)False
Q4) Compare and contrast business process management and total quality management.
Q5) Briefly explain the order-to-cash process.
Q6) Briefly explain enterprise resource planning core components. Page 9
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Page 10
Chapter 8: Strengthening Business-To-Business
Relationships Via Supply Chain and Customer Relationship Management
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Sample Questions
Q1) ________ is a standard for exchanging structured information over the Web.
A) Extensible Markup Language
B) JavaScript
C) MySQL
D) Active Server Pages
E) Unified Modeling Language
Q2) Supply chain execution ________.
A) involves the development of a sourcing plan
B) refers to the use of key performance indicators to monitor production
C) involves the management of product flow, information flow, and financial flow
D) refers to the ability to track products as they move through the supply chain
E) involves the development of demand forecast
Q3) Compare and contrast vendor-managed inventory (VMI)model and traditional inventory model.List the benefits of the VMI model.
Q4) Supply chain efficiency is the extent to which a company's supply chain is focusing on maximizing customer service regardless of procurement,production,and transportation costs.
Page 11
A)True
B)False
Q5) Explain the importance of supply chain analytics.
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Chapter 9: Developing and Acquiring Information Systems
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Sample Questions
Q1) Preventive maintenance of a system involves ________.
A) making changes to an information system to repair flaws in the design
B) making enhancements to improve processing performance or interface usability
C) making changes to a system to reduce the chance of future system failure
D) adding desired, but not necessarily required system features
E) making changes to an information system to accommodate changing business needs
Q2) Which of the following is the correct order of phases in the systems development life cycle (SDLC)?
A) analysis, planning, design, implementation
B) analysis, design, planning, implementation
C) planning, analysis, design, implementation
D) design, analysis, planning, implementation
E) design, planning, analysis, implementation
Q3) System conversion is the process of commissioning the current way of doing things and reinstalling the old system in the organization.
A)True
B)False
Q4) List and explain the main steps in the systems development life cycle (SDLC).
Q5) Describe the steps in the external acquisition process for information systems.
Page 13
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Chapter 10: Securing Information Systems
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Sample Questions
Q1) ________ is the use of computer and networking technologies by individuals and organized groups against persons or property to intimidate or coerce governments.
A) Cyberterrorism
B) Cybersquatting
C) Cyberforensics
D) Cyberstalking
E) Cyberbullying
Q2) The term dumpster diving refers to the task of modifying the operating system to remove manufacturer or carrier restrictions in order to run applications other than those from the official store.
A)True
B)False
Q3) Secure Sockets Layer is a popular private key decryption method used on the Internet.
A)True
B)False
Q4) Compare and contrast computer viruses and a Trojan horse.
Q5) Briefly explain cyberwar and cyberterrorism.
Q6) Briefly explain the concept of computer crime.
Page 14
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Chapter 11: Appendix: Technology Briefing: Foundations of Information Systems Infrastructure
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Sample Questions
Q1) The ________ model represents a group of specific tasks as successive layers that enable computers to communicate data.
A) redundant array of independent disks (RAID)
B) arithmetic logic unit (ALU)
C) Open Systems Interconnection (OSI)
D) Internet exchange point (IXP)
E) integrated services digital network (ISDN)
Q2) A(n)________ is a type of program that translates a program's source code into machine language and executes one statement at a time.
A) compiler
B) assembler
C) interpreter
D) executable
E) linker
Q3) A bus network topology offers the greatest coverage in terms of distances,among all network topologies.
A)True
B)False
Q4) Give a brief description of the relational model of database management.
Page 15
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