Information Systems for Business Midterm Exam
Course Introduction
Information Systems for Business explores the fundamental role of information systems in supporting business operations, decision-making, and strategic objectives. The course examines the various types of information systems used in organizations, including transaction processing systems, management information systems, and enterprise resource planning systems. Students will analyze how information systems enable businesses to improve efficiency, gain competitive advantages, and respond to changing market demands. Topics also include the integration of information technologies in business processes, the ethical and security considerations of data management, and current trends such as cloud computing, big data, and digital transformation. Through case studies and practical examples, students gain insights into how businesses leverage information systems to innovate and achieve their goals.
Recommended Textbook
Principles of Information Systems 12th Edition by Ralph Stai
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Page 2
Chapter 1: An Introduction to Information Systems
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Sample Questions
Q1) The technology infrastructure is a set of shared IS resources that form the foundation of each computer-based information system.
A)True
B)False
Answer: True
Q2) _____ is the knowledge of how data and information are used by individuals, groups, and organizations.
A) Information literacy
B) Computer literacy
C) Software systems literacy
D) Information systems literacy
Answer: D
Q3) Information and data are essentially the same thing.
A)True
B)False
Answer: False
Q4) _____ is the activity of creating or modifying information systems.
Answer: Systems development
Q5) One zettabyte is _____ characters of data. Answer: 10<sup>21</sup>
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Chapter 2: Information Systems in Organizations
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Q1) The role of a systems analyst is narrowly defined and seldom involves communications with others.
A)True
B)False
Answer: False
Q2) _____ convert a program design developed by a systems analyst or software developer into one of many computer languages.
Answer: Programmers
Q3) Define the term value chain and briefly discuss the purpose of the supply chain component in a manufacturing organization.
Answer: The value chain is a series (chain) of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased. In a manufacturing organization, the supply chain is a key value chain whose primary activities include inbound logistics, operations, outbound logistics, marketing and sales, and service. These primary activities are directly concerned with the creation and/or delivery of the product or service. There are also four main areas of support activities, including technology infrastructure, human resource management, accounting and finance, and procurement.
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4
Chapter 3: Hardware: Input, Processing, Output, and Storage Devices
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Q1) A digital video disc (DVD) looks like a compact disc read-only memory (CD-ROM) but has a greater storage capacity and can transfer data at a faster rate.
A)True
B)False
Answer: True
Q2) _____ involves the simultaneous execution of two or more computer instructions at the same time.
Answer: Multiprocessing
Q3) _____ is an advanced optical disc technology that can store up to 3.9 terabytes, roughly 75-150 times more data than the Blu-ray optical disc system although it is the same size and shape as a regular digital video disc (DVD).
A) The holographic versatile disc
B) The motherboard
C) A compact disc read-only memory
D) A magnetic disc
Answer: A
Q4) Eight bits together form a(n) _____.
Answer: byte
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Chapter 4: Software: Systems and Application Software
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Q1) Yahoo has developed its own Linux-based operating system called Chrome OS.
A)True
B)False
Q2) One of the advantages of off-the-shelf software is that:
A) an organization does not have to pay for features that are not required and never used.
B) the software always matches current work processes And data standards.
C) the initial cost is lower because the software firm can spread the development costs over many customers.
D) the software contains important features, thus Eliminating the need for future modification And customization.
Q3) The _____ techniques of the operating system increases the amount of processing that can be accomplished in a given amount of time.
A) user interface
B) networking capability
C) file management
D) task management
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Page 6
Chapter 5: Database Systems and Applications
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Q1) A database administrator (DBA) must have a clear understanding of the fundamental business of an organization, be proficient in the use of selected database management systems, and stay abreast of emerging technologies and new design approaches.
A)True
B)False
Q2) A database must reflect the business processes of an organization.
A)True
B)False
Q3) A _____ is a description that involves "telling" the database management system (DBMS) the logical and physical structure of the data and the relationships among the data for each user.
A) query
B) record
C) schema
D) field
Q4) Differentiate between the traditional and the database approach to data management.
Q5) Together, bits, characters, fields, records, files, and databases form the ______.
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Chapter 6: Telecommunications and Networks
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Q1) In a(n) _____ network, no fixed path is created between the communicating devices, and the data is broken into packets for sending over the network.
Q2) When used for data transmission, coaxial cable falls in the middle of the guided transmission media in terms of cost and performance.
A)True
B)False
Q3) The global positioning system (GPS) uses satellites as reference points to calculate positions on Earth to an accuracy of a few yards or even less.
A)True
B)False
Q4) Telecommuting is well suited for people who _____.
A) work as real estate agents
B) require frequent face-to-face interaction
C) need much supervision
D) have very short-term deadlines
Q5) Because only two devices participate in the communications, Near Field Communication (NFC) establishes a(n) _____ network.
Q6) Mbps stands for _____.
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Q1) Vertical portals are pages that provide information and links for special-interest groups.
A)True
B)False
Q2) _____ is a process for driving traffic to a Web site by using techniques that improve the site's ranking in search results.
A) Web content streaming
B) Search engine optimization
C) Tunneling
D) Internet censorship
Q3) The Web as a computing platform that supports software applications and the sharing of information among users is referred to as _____.
Q4) The ancestor of the Internet was _____.
A) the MILNET
B) the ARPANET
C) Telnet
D) Web 1.0
Q5) _____ is online, real-time communication between two or more people who are connected to the Internet.
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Chapter 8: Electronic and Mobile Commerce
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Q1) _____ is the conducting of business activities electronically over computer networks.
Q2) Which of the following forms of e-commerce offers customers the ability to design a personalized product?
A) Business-to-government (B2G) e-commerce
B) Business-to-business (B2B) e-commerce
C) Consumer-to-consumer (C2C) e-commerce
D) Business-to-consumer (B2C) e-commerce
Q3) Consumers who have enrolled in mobile banking and downloaded the mobile application to their cell phones can check their credit card balances before making major purchases.
A)True
B)False
Q4) AdMob is a mobile advertising provider that serves up ads for displays on mobile devices and in applications like those that run on Android and iPhone.
A)True
B)False
Q5) The _____ is a credit card-sized device with an embedded microchip to provide electronic memory and processing capability.
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Chapter 9: Enterprise Systems
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Q1) With an online transaction processing (OLTP) system, each transaction is accumulated over a period of time and prepared for processing in a large batch of similar transactions.
A)True
B)False
Q2) A key to the success of implementation of an enterprise resource planning (ERP) system is to make the transition from the old way of doing things to the new way as quickly as possible.
A)True
B)False
Q3) Organizations frequently need to customize a vendor's enterprise resource planning (ERP) software to integrate other business systems.
A)True
B)False
Q4) Discuss the advantages and disadvantages of hosted software model.
Q5) In the context of enterprise resource planning (ERP) system, a(n) _____ is a set of coordinated and related activities that takes one or more types of input and creates an output of value to the customer of that process.
Q6) Briefly describe the transaction processing cycle.
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Chapter 10: Information and Decision Support Systems
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Q1) The economic order quantity is calculated to minimize the number of times an inventory item must be reordered.
A)True
B)False
Q2) The ability to _____ is a characteristic of an MIS system.
A) provide reports with varying formats
B) allow users to develop reports based on a fixed format.
C) produce only soft-copy reports
D) use internal data stored in the computer system.
Q3) Briefly describe the five stage decision making process.
Q4) Identify and briefly describe the various kinds of reports frequently produced by an MIS.
Q5) _____ are ones where the variables that comprise the decision are known and can be measured quantitatively.
A) Structured decisions
B) Semistructed decisions
C) Unstructured decisions
D) Nonprogrammed decisions
Q6) _____ reports are produced periodically, such as daily, weekly, or monthly.
Q7) Explain the difference between an optimization and satisficing model.
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Chapter 11: Knowledge Management and Specialized Information Systems
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Q1) An expert system can use a case-based solution process to develop the solution to a problem by finding cases stored in the knowledge base that are similar to the problem at hand and then modifying the solution to the cases to fit the current problem.
A)True
B)False
Q2) Expert systems use heuristics to arrive at conclusions or make recommendations. A)True
B)False
Q3) _____ consists of raw facts, such as an employee number, number of hours worked in a week, inventory part numbers, or sales orders.
Q4) _____ involves a computer understanding, analyzing, manipulating, and/or generating linguistic communication.
Q5) An experiment, called the Brain Computer Interface, is ongoing to directly connect the human brain to a computer and have human thought control computer activities.
A)True
B)False
Q6) Distinguish between data, information, and knowledge.
Page 13
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Chapter 12: Systems Development
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Q1) In the context of data-flow diagrams (DFDs), a(n) _____ shows either the source or destination of the data.
A) data-flow line
B) entity symbol
C) process symbol
D) data store symbol
Q2) The primary outcome of systems analysis is a prioritized list of system requirements and a recommendation of how to proceed with a project.
A)True
B)False
Q3) In a user interface design, most systems provide a(n) _____ that requires identification numbers, passwords, and other safeguards to improve security and prevent unauthorized use.
Q4) Security and control considerations are a negligible part of the entire system development process.
A)True
B)False
Q5) The decision regarding whether to obtain the necessary software from internal or external sources is called _____.
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Chapter 13: Systems Development: Construction,
Integration and Testing, Implementation, Operation an
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Q1) Parallel start-up involves running a complete new system for one group of users while the rest of the users still run an old system.
A)True
B)False
Q2) The systems development teams for mobile devices are typically quite large.
A)True
B)False
Q3) Unit testing uncovers any defects in the interface between individual components of an information system.
A)True
B)False
Q4) Site preparation can include _____.
A) the hiring and training of information systems personnel
B) installing special wiring and air conditioning
C) readying users for a new system
D) physically placing a computer system on the site and making it operational
Q5) Only select patches come from off-the-shelf software vendors.
A)True
B)False
Page 15
Q6) Discuss the advantages and disadvantages of agile development.
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Page 16
Chapter 14: The Personal and Social Impact of Computers
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Q1) Penalties for software piracy are lenient and liberal.
A)True
B)False
Q2) Catching and convicting criminal hackers remains an easy task, and the method behind these crimes is often easy to determine.
A)True
B)False
Q3) Inexperienced hackers can download programs called _____ that automate the job of breaking into computers.
Q4) Many computer crimes go unreported because companies do not want bad publicity or don't think that law enforcement can help.
A)True
B)False
Q5) A(n) _____ is a person paid by a company to lie about how much he or she has earned and how easy the plan was to operate.
Q6) _____ is a scam that attempts to steal an individual's private information by having them respond to a text message.
Q7) _____ issues deal with what is generally considered right or wrong.
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