Information Systems Development
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Course Introduction
Information Systems Development focuses on the methods, tools, and processes used to create and maintain effective information systems in organizations. The course covers the full system development life cycle (SDLC), including requirements analysis, systems design, implementation, testing, and maintenance. Students will explore both traditional waterfall and agile development methodologies, learn about project management and stakeholder involvement, and examine tools for modeling and documenting systems. Emphasis is placed on aligning information systems with organizational needs and on developing practical skills to analyze business requirements, design solutions, and ensure successful system deployment.
Recommended Textbook Systems Analysis and Design 11th Edition by
Scott Tilley
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16 Chapters
1167 Verified Questions
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Page 2
Chapter 1: Introduction to Systems Analysis and Design
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Sample Questions
Q1) A(n) _____ uses various symbols and shapes to represent data flow, processing, and storage.
A)process flow diagram
B)object model
C)data flow diagram
D)network model
Answer: C
Q2) Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.
A)True
B)False
Answer: True
Q3) Joint application development (JAD) is like a compressed version of the entire development process.
A)True
B)False
Answer: False
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3
Chapter 2: Analyzing the Business Case
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Sample Questions
Q1) In a preliminary investigation report, the _____ section contains a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.
A)introduction
B)recommendations
C)expected benefits
D)time and costs estimates
Answer: A
Q2) Electronic data interchange (EDI) enables _____ inventory systems, which rely on computer-to-computer data exchange to minimize unnecessary inventory.
A)CRM (Customer relationship management)
B)EPOD (Electronic proof of delivery)
C)JIT (Just-in-time)
D)RFID (Radio frequency identification)
Answer: C
Q3) The Pareto chart, sometimes called a scatter diagram, is a problem solving tool.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Managing Systems Projects
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Sample Questions
Q1) Critical time is the amount of time that a task could be late without pushing back the completion date of an entire project.
A)True
B)False
Answer: False
Q2) A _____ includes a review of a project's scope, stakeholders, budget, schedule, and any other internal or external factors that might affect the project.
A)change management plan
B)configuration management plan
C)debt management plan
D)risk management plan
Answer: D
Q3) A _____ is a series of events and activities with no slack time.
A)risk path
B)foundation path
C)baseline path
D)critical path
Answer: D
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Page 5
Chapter 4: Requirements Modeling
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Sample Questions
Q1) Creating a standard list of interview questions helps a systems analyst to keep on track and avoid unnecessary tangents.
A)True
B)False
Q2) System requirements serve as benchmarks to measure the overall acceptability of a finished system.
A)True
B)False
Q3) Jerry knows that there were supposed to be three performance examples but he finds four in the spreadsheet. Which one of these is mislabeled as a performance example?
A)The system must automatically generate an insurance claim form.
B)Response time must not exceed four seconds.
C)The online inventory control system must flag all low-stock items within one hour after the quantity falls below a predetermined minimum.
D)The records system must produce key reports within five hours of the end of each fiscal quarter.
Q4) Briefly describe the four phases of the rapid application development (RAD) model.
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Chapter 5: Data and Process Modeling
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Sample Questions
Q1) The disadvantage of the four-model approach is that ____.
A)it gives an unclear picture of the current system functions before any modifications or improvements are made
B)the requirements of a new information system always are different from the current information system
C)additional time and cost are required to develop a logical and physical model of the current system
D)it does not take additional steps to avoid mistakes made earlier in systems development
Q2) Another of the firm's analysts is unable to figure out what is wrong with some structured English he has been using to describe the processing logic. Nathan walks over and spots the problem in an instant. Which of the following can Nathan identify as the problem?
A)The structured English is indented.
B)The structured English is not using a sequence, selection, or iteration structure.
C)The structured English uses a limited vocabulary.
D)The structured English is used as a shorthand notation for actual code by programmers.
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Chapter 6: Object Modeling
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Sample Questions
Q1) A _____ is a visual summary of several related use cases within a system or subsystem.
A)use case description
B)use case diagram
C)use case schema
D)use case matrix
Q2) The same message to two different objects produces the same results.
A)True
B)False
Q3) A sequence diagram _____.
A)is a dynamic model of a use case
B)is like a blueprint for all the objects within a class
C)is another term for a state transition diagram
D)shows the interaction among classes during a specified time period
Q4) Class diagrams evolve into code modules, data objects, and other system components.
A)True
B)False
Q5) Explain a class diagram. Also, explain how a class diagram is like a data flow diagram (DFD).
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Chapter 7: Development Strategies
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Sample Questions
Q1) Which of the following is true of a web-based systems development environment?
A)Scalability of web-based systems can be affected by network limitations and constraints.
B)Internet-based development treats the web only as a communication channel.
C)Web-based solutions do not open complex security issues that should be addressed.
D)Web-based software treats the software application as a service that is less dependent on desktop computing power and resources.
Q2) In the context of in-house software development options, companies that develop software for sale are called _____.
A)software stockers
B)software distributers
C)software vendors
D)software dealers
Q3) Which of the following is true of a traditional systems development environment?
A)Systems design is influenced by compatibility issues.
B)Systems are designed to run on local and wide-area company networks.
C)Systems often utilize Internet links and resources.
D)Systems applications require fewer desktop computing power and resources.
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Chapter 8: User Interface Design
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Sample Questions
Q1) Generally, reports used by individuals at higher levels in an organization include more detail than reports used by lower-level employees.
A)True
B)False
Q2) It is a type of report that is useful when the user wants information only on records that might require action.
A)Report header
B)Input volume
C)Modular design
D)Prototype
E)Report footer
F)Source document
G)Dialog box
H)Switchboard
I)Exception
J)Existence
Q3) User-selected help always offers assistance for a task in progress.
A)True
B)False
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Page 10
Chapter 9: Data Design
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Sample Questions
Q1) Cipher codes distinguish items by using a series of subgroups of digits.
A)True
B)False
Q2) A set of rules that avoids data inconsistency and quality problems
A)Unified Modeling Language (UML)
B)Cardinality
C)Foreign key
D)Data mining
E)Referential integrity
F)Subschema
G)Extended Binary Coded Decimal Interchange Code (EBCDIC)
H)Entity
I)Logical record
J)Logical storage
Q3) Audit log files, which record details of all accesses and changes to a file or database, can be used to recover changes made since the last backup.
A)True
B)False
Q4) Briefly describe the seven coding methods used by companies with examples.
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Chapter 10: System Architecture
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Sample Questions
Q1) The _____ describes how data actually moves from an application on one computer to an application on another networked computer.
A)OSI (Open Systems Interconnection) model
B)five forces model
C)object-oriented database model
D)subscription model
Q2) _____ relies on collective data paths to increase bandwidth and range.
A)Supply chain management (SCM)
B)Microsoft Visio
C)Bluetooth
D)Multiple input/multipleoutput (MIMO) technology
Q3) At the center of the network, shown in the accompanying figure, is the _____, which manages the network and acts as a communications conduit for all network traffic.
A)log
B)scale
C)switch
D)portal
Q4) List the guidelines for in-house ecommerce site development.
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Page 12
Chapter 11: Managing Systems Implementation
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Sample Questions
Q1) In the given figure, a higher-level module, called a _____, directs lower-level modules.
A)library module
B)data module
C)subordinate module
D)control module
Q2) When there are no system problems to be corrected or authorized enhancements to be made, access to the operational environment is limited to _____ and must strictly be controlled.
A)systems analysts
B)users
C)programmers
D)managers
Q3) Podcasts can be prescheduled, made available on demand, or delivered as automatic updates.
A)True
B)False
Q4) List the objectives of system testing.
Q5) Provide a step-by-step description of how to create a structure chart.
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Chapter 12: Managing Systems Support and Security
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Sample Questions
Q1) _____ describes the amount of data that a system can transfer in a fixed time period.
A)Latency
B)Resolution
C)Dimensionality
D)Bandwidth
Q2) A _____ is a security weakness or soft spot.
A)proxy
B)vulnerability
C)firewall
D)malware
Q3) In a typical system, the initial version of the system is 1.0, and the release that includes the first set of maintenance changes is version _____.
A)2.1
B)1.1
C)0.1.
D)2.
Q4) Bandwidth requirements are expressed in bytes per minute.
A)True
B)False
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Chapter 13: Toolkit A: The Systems Analysts Toolkit
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Sample Questions
Q1) A(n) _________, used by companies for internal memos and external letters, gives a work a consistent look and makes the job easier.
Q2) When preparing a slide presentation, try to follow the rule often called the 7 by 7 rule, which states that there should be _____.
A)at least seven topics per slide and at least seven items per topic
B)no more than seven topics per slide and no more than seven items per topic
C)at least seven items per slide and at least seven words per item
D)no more than seven items per slide and no more than seven words per item
Q3) During a presentation, you must control the discussion, maintain the pace of the presentation, and stay focused on the agenda - especially when answering questions.
A)True
B)False
Q4) An example for using an appropriate style while preparing a written document is using a conversational tone in formal documents and a business tone in informal documents.
A)True
B)False
Q5) _________ combines the words Internet and etiquette.
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Chapter 14: Toolkit B: Case Tools
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Sample Questions
Q1) Although generic computer-aided systems engineering (CASE) tools can be used to plan and design any type of information system, it usually is easier to use an integrated development environment (IDE), which uses built-in tools provided by the software vendor.
A)True
B)False
Q2) A repository, a computer-aided systems engineering (CASE) tool feature, organizes and documents system development tasks.
A)True
B)False
Q3) Since non-procedural languages are _________, they make it easier to implement an object-oriented system design.
Q4) It seems clear that computer-aided systems engineering (CASE) tools will continue to evolve and become more powerful.
A)True
B)False
Q5) A(n) _________, a computer-aided systems engineering (CASE) tool feature, organizes and documents system development tasks.
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Chapter 15: Toolkit C: Financial Analysis Tools
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Sample Questions
Q1) Fixed costs are costs that are relatively constant and do not depend on a level of activity or effort.
A)True B)False
Q2) Return on investment analysis considers costs and benefits over a shorter time span than payback analysis.
A)True B)False
Q3) Positive benefits increase revenues, improve services, or otherwise contribute to an organization as a direct result of a new information system.
A)True
B)False
Q4) A(n) _________ is a technique that uses accounting entries to allocate the indirect costs of running an IT department.
Q5) _________ is the charging of indirect IT department costs based on the resources used by an information system.
Q6) The time taken by payback analysis to recover an information system's costs is called the _________.
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Chapter 16: Toolkit D: Internet Resource Tools
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Q1) The more terms or concepts combined in an AND search, the greater the number of pages that will be returned; the AND operator is always used to broaden a set of search results.
A)True
B)False
Q2) Although search engine indexes are always complete and current, they are capable of delivering only a small number of results, or hits.
A)True
B)False
Q3) A(n) _________ uses circular symbols to illustrate Boolean logic.
Q4) Web publishers use RSS (Really Simple Syndication) feeds to distribute news and updates to subscribers, who can read the content with software called an RSS reader. A)True
B)False
Q5) _________ is a system named after a British mathematician George Boole and refers to the relationships among search terms.
Q6) Yahoo! offers a popular subject directory that serves as a(n) _________, or entrance to other Internet resources.
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