Information Systems Design Exam Solutions
Course Introduction
Information Systems Design explores the principles, methodologies, and tools involved in creating effective information systems that support organizational goals. The course covers requirements analysis, system modeling, process design, data management, and user interface considerations. Students learn to apply structured and object-oriented techniques, utilize design documentation standards, and evaluate design choices for functionality, efficiency, and security. Emphasis is placed on integrating technical and organizational factors to ensure systems are both technically sound and aligned with user needs. Through case studies and project work, students gain practical experience in designing and documenting robust, scalable information systems.
Recommended Textbook
Modern Systems Analysis and Design 7th Edition by Jeffrey
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Page 2
A. Hoffer
Chapter 1: The Systems Development Environment
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Sample Questions
Q1) An ________ is a structure that encapsulates attributes and methods that operate on those attributes.
Answer: object
Q2) Computer display and report generators help prototype how systems ________ and ________.
Answer: look,feel
Q3) Software designed to support the payroll function would best be classified as:
A)application software
B)system software
C)design software
D)analysis software
Answer: A
Q4) Which of the following is based on an iterative,incremental approach to systems development and has inception,elaboration,construction,and transition phases?
A)JAD
B)RAD
C)RUP
D)eXtreme Programming
Answer: C
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Chapter 2: The Origins of Software
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Sample Questions
Q1) Which of the following describes the internal staffing requirements when software components are acquired from packaged software producers?
A)Some internal staff are necessary,but mostly consultants are needed.
B)Some IS and user staff to define requirements and evaluate packages are needed.
C)Internal staff may be needed,depending on the application.
D)Internal staffing requirements vary.
Answer: B
Q2) Functionality refers to the tasks the software can perform and the mandatory,essential,and desired system features.
A)True
B)False
Answer: True
Q3) ________ refers to the use of previously written software resources,especially objects and components,in new applications.
Answer: Reuse
Q4) ________ refers to how easy it is for you,or the vendor,to customize the software.
Answer: Flexibility
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Chapter 3: Managing the Information Systems Project
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Sample Questions
Q1) ________ is the shortest time which a project can be completed.
Answer: Critical path
Q2) Developing an understanding of the content and complexity of the project is the purpose of:
A)describing the project scope,alternatives,and feasibility
B)determining project standards and procedures
C)developing a Statement Of Work
D)setting a Baseline Project Plan
Answer: A
Q3) When a project manager is getting projects completed through the effective utilization of resources,he/she is performing a risk and change management activity.
A)True
B)False
Answer: False
Q4) An activity on the critical path will have a slack time of 1.
A)True
B)False
Answer: False
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Chapter 4: Identifying and Selecting Systems Development Projects
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Sample Questions
Q1) When identifying and selecting projects,the development group is very concerned with cost-benefit analysis.
A)True
B)False
Q2) To maintain consistency,top management or a steering committee should classify and rank projects,not the IS group or individual business units.
A)True
B)False
Q3) ________ is the competitive strategy that reflects competing in an industry on the basis of product or service cost to the consumer.
Q4) Objective statements are a series of statements that express an organization's qualitative and quantitative goals for reaching a desired future position.
A)True
B)False
Q5) ________ is a generic information systems planning methodology that identifies and defines IS development projects based upon solving operational business problems or taking advantage of some business opportunities.
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Chapter 5: Initiating and Planning Systems Development Projects
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Sample Questions
Q1) Cost reduction and avoidance,error reduction,and increased flexibility are examples of:
A)intangible benefits
B)qualitative benefits
C)tangible benefits
D)legal and contractual benefits
Q2) ________ is the process of assessing the degree to which the potential time frame and completion dates for all major activities within a project meet organizational deadlines and constraints for affecting change.
Q3) Assume a proposed system has a useful life of 5 years,one-time costs of $1,000,000,recurring costs of $250,000 per year,and tangible benefits of $750,000 per year.If the cost of capital is 10%,what is the overall NPV? Overall ROI? Break-even point?
Q4) Briefly identify three commonly used economic cost-benefit analysis techniques.
Q5) Which of the following is not an element of project initiation?
A)establishing management procedures
B)dividing the project into manageable tasks
C)establishing a relationship with the customer
D)establishing the project initiation team
Q6) ________ is the current value of a future cash flow.
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Chapter 6: Determining System Requirements
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Sample Questions
Q1) The analysis of documents can help you identify:
A)problems with existing systems
B)special information processing circumstances that occur irregularly and may not be identified by any other requirements
C)the reason why current systems are designed the way they are
D)all of the above
Q2) Define disruptive technologies.Identify eight disruptive technologies and how they have eliminated long-held organizational rules.
Q3) Which of the following is not an Agile Methodologies requirements determination technique?
A)Planning Game
B)JAD
C)Agile Usage-Centered Design
D)continual user involvement
Q4) Multiple choice,rating,and ranking are types of closed-ended questions.
A)True
B)False
Q5) Traditional methods of collecting system requirements include ________,________,and ________.
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Chapter 7: Structuring System Process Requirements
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Sample Questions
Q1) Structured analysis is the process of discovering discrepancies between two or more sets of data flow diagrams or discrepancies within a single DFD.
A)True
B)False
Q2) To date,data flow diagrams have not been useful tools for modeling processes in business process reengineering.
A)True
B)False
Q3) In the Gane and Sarson model,a rectangle with rounded corners on a data flow diagram represents a:
A)data store
B)data flow
C)process
D)source/sink
Q4) Sources and sinks are internal to the system.
A)True
B)False
Q5) What is meant by DFD completeness? What is meant by DFD consistency?
Q6) The ________ to a process are different from the outputs of that process.
Page 9
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Chapter 8: Structuring System Data Requirements
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Sample Questions
Q1) One way to handle repeating data within an entity is to separate the repeating data into another entity,called a weak entity.
A)True
B)False
Q2) Which of the following specifies that an entity instance can simultaneously be a member of two (or more)subtypes?
A)total specialization rule
B)partial specialization rule
C)disjoint rule
D)overlap rule
Q3) An attribute that may take on more than one value for each entity instance is referred to as a:
A)gerund
B)multivalued attribute
C)nonexclusive attribute
D)supertype
Q4) Define domains for the following attributes: GPA,rank,and age.
Q5) Briefly identify four important business rules for supertype/subtype relationships.
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Page 10
Chapter 9: Designing Databases
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Sample Questions
Q1) Which of the following is not a key step in logical database modeling and design?
A)Combine normalized data requirements from all user interfaces into one consolidated logical database model.
B)Compare the consolidated logical database design with the translated E-R model and produce,through view integration,one final logical database design for the application.
C)Model how data flow through an information system,the relationships among the data flows,and how data come to be stored at specific locations.
D)Translate the conceptual E-R data model for the application into normalized data requirements.
Q2) How is a binary one-to-one relationship represented?
Q3) A ________ is a relation that contains a minimum amount of redundancy and allows users to insert,modify,and delete the rows without errors or inconsistencies.
Q4) A ________ is one or a combination of fields for which more than one row may have the same combination of values.
Q5) A ________ is an attribute whose value is unique across all occurrences of a relation.
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11
Chapter 10: Designing Forms and Reports
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Sample Questions
Q1) When displaying text,a person should:
A)right justify text
B)hyphenate words between lines
C)use double spacing if space permits
D)use obscure abbreviations and acronyms
Q2) When designing Web pages,which of the following is the recommendation for avoiding anything that looks like advertising?
A)avoid using large images,lots of images,unnecessary animations,or other time-consuming content
B)avoid scrolling text and animations since they are both hard to read and users often equate such content as advertising
C)make sure that users do not need the latest browsers or plug-ins to view your site
D)make sure you avoid designing any legitimate information in a manner that resembles advertising
Q3) XML icons are templates that display and process common attributes of higher-level,more abstract items.
A)True
B)False
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12
Chapter 11: Designing Interfaces and Dialogues
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Sample Questions
Q1) The first step to becoming an effective GUI designer requires:
A)being able to program competently using a third-generation language
B)becoming an expert user of the GUI environment
C)understanding the available resources and how they can be used
D)both B and C
Q2) Testing to assure that data conforms to a standard format is the purpose of the:
A)missing data validation test
B)pictures templates validation test
C)reasonableness validation test
D)size validation test
Q3) When an appending data error has occurred,characters have been lost from the field.
A)True
B)False
Q4) When structuring data entry fields,the system should automatically justify data entries.
A)True
B)False
Q5) A ________ validation test checks to see if the value combinations of two or more data fields are appropriate or make sense.
13
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Chapter 12: Designing Distributed and Internet Systems
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Sample Questions
Q1) Identify three reasons for creating a three-tiered client/server architecture.
Q2) Which of the following is a method of implementing standard page styles through a Web site?
A)XSL
B)HTTP
C)HTML
D)VRML
Q3) Which of the following statements regarding the differences between file server and client/server architectures is true?
A)While database security and integrity are low on a file server architecture,they are high on a client/server architecture.
B)While network usage involves efficient data transfers on a file server architecture,it is not efficient on a client/server architecture.
C)In terms of hardware and system software flexibility,there is less need for coordination between the client and server on a client/server architecture than on a file server architecture.
D)In terms of concurrent data access,concurrent data access is managed by the client in a client/server architecture.
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Chapter 13: System Implementation
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Sample Questions
Q1) How can you support intermittent users of a system?
Q2) System documentation that is part of the program source code or is generated at compile time best defines:
A)program statements
B)user documentation
C)internal documentation
D)external documentation
Q3) The process in which the current system is replaced by the new system best describes:
A)the systems development life cycle
B)installation
C)physical design
D)set-up
Q4) ________ is system documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams.
Q5) A ________ is a single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department.
Q6) What factors influence implementation success?
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Chapter 14: Maintaining Information Systems
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Sample Questions
Q1) What are the deliverables for the maintenance phase?
Q2) The formal transfer of systems between groups improving the system and documentation quality is an advantage associated with the ________ maintenance organizational structure.
Q3) The systems analysis SDLC phase is analogous to the maintenance process of obtaining maintenance requests.
A)True
B)False
Q4) ________ refers to changes made to a system to repair flaws in its design,coding,or implementation.
Q5) Which of the following maintenance cost elements is the most significant?
A)tools
B)software structure
C)personnel
D)customers
Q6) Briefly outline the advantages of the different maintenance organizational structures.
Q7) The SDLC design phase equates to the maintenance process of ________.
Q9) What is the role of CASE in maintenance? Page 16
Q8) The SDLC implementation phase equates to the maintenance process of
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Page 17
Chapter 15: Object-Oriented Analysis and Design: Use Cases
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Sample Questions
Q1) Rolling back a transaction to its original starting place is an example of a
Q2) An association between two use cases where one adds new behaviors or actions to the other best describes:
A)the external relationship
B)the inclusive relationship
C)the include relationship
D)the extend relationship
Q3) The least amount promised to the stakeholder by a use case is called a:
A)minimal guarantee
B)bottom line
C)baseline project plan
D)none of the above
Q4) A use case is a depiction of a system's behavior or functionality under various conditions as the system responds to requests from users.
A)True
B)False
Q5) A ________ is a picture showing system behavior along with the key actors that interact with the system.
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Chapter 16: Object-Oriented Analysis and Design: Activity
Diagrams
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Sample Questions
Q1) A(n)________ shows the conditional logic for the sequence of system activities needed to accomplish a business process.
Q2) An activity diagram should only be used when it adds value to the project.
A)True
B)False
Q3) An activity diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.
A)True
B)False
Q4) An activity diagram cannot be used to show the logic of a use case.
A)True
B)False
Q5) An activity diagram can be used for all of the following except:
A)to show the links between objects
B)to depict the flow of control from activity to activity
C)model work flow and business processes
D)help in use case analysis
Q6) Discuss when it is appropriate to use activity diagrams in a project.
Page 19
Q7) A(n)________ clearly shows parallel and alternative behaviors.
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Chapter 17: Object-Oriented Analysis and Design: Sequence Diagrams
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Sample Questions
Q1) Briefly define a type of interaction diagrams.
Q2) On a sequence diagram,a synchronous message is shown as a half arrowhead.
A)True
B)False
Q3) A message that transfers control from the sender to the recipient without describing the details of the communication best describes:
A)predetermined message
B)implicit message
C)simple message
D)flag
Q4) Sequence is a type of interaction diagrams.
A)True
B)False
Q5) A type of message in which the caller has to wait for the receiving object to finish executing the called operation before it can resume execution itself is a(n):
A)synchronous message
B)simple message
C)asynchronous message
D)half-duplex message
Page 20
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Chapter 18: Business Process Modeling
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Sample Questions
Q1) In business process modeling,a gateway is a decision point.
A)True
B)False
Q2) A business process can only come from certain business functions.
A)True
B)False
Q3) In business process modeling,a way to encapsulate a process is called a(n):
A)swimlane
B)fastlane
C)lane
D)none of the above
Q4) The symbol for an activity is:
A)a square
B)a circle
C)an arrow
D)a rectangle with rounded edges
Q5) Business process modeling is much more ________ than data flow diagram notation.
Q6) A swimlane is a way to visually encapsulate a process.
A)True
B)False
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Chapter 19: Objected-Oriented Analysis and Design: Object
Modeling-Class Diagrams
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Sample Questions
Q1) An operation is an indication of how many objects participate in a given relationship.
A)True
B)False
Q2) The technique of hiding the internal implementation details of an object from its external view is called:
A)disassociation
B)encryption
C)generalization
Q3) Which of the following provides an external interface to a class?
A)constructor
B)operation
C)view
D)association
Q4) An ________ is a relationship between object classes.
Q5) Multiplicity indicates how many objects participate in a given relationship.
A)True
B)False
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Q6) An ________ is a class that has no direct instances,but whose descendants may have direct instances.