Information Systems Concepts
Practice Questions
Course Introduction
Information Systems Concepts introduces students to the foundational principles of information systems (IS) and their critical role in modern organizations. The course explores how information systems support business operations, decision-making, and strategic advantage. Topics include the components and types of information systems, system development methodologies, data management, ethical and social issues, and emerging technologies. Students will analyze case studies to understand how information systems drive organizational success and adapt to changing business environments.
Recommended Textbook
Information Systems Essentials 3rd Edition by Stephen Haag
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12 Chapters
1850 Verified Questions
1850 Flashcards
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Chapter 1: The Information Age in Which You Live: Changing
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184 Verified Questions
184 Flashcards
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Sample Questions
Q1) After you understand your competition and its affects on your industry,what should you do next?
A)Identify the limitations of technology
B)Define the knowledge base of your workforce
C)Align your strategies,processes,and technology with your understanding of your industry
D)Determine your long-term goals and how these differ from your current thinking
Answer: C
Q2) A(n)_____ is a tool you use to see,hear,or otherwise accept the results of your information-processing requests.
Answer: Output device
Q3) When applying Porter's Five Forces Model you should first analyze the competition that affects or may affect your business.
A)True
B)False
Answer: True
Q4) The ______________ attribute of information addresses the credibility of information.
Answer: Validity
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Chapter 2: Major Business Initiatives: Gaining Competitive
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137 Verified Questions
137 Flashcards
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Sample Questions
Q1) In relation to SCM,what is an information partnership?
A)Sharing production information with potential customers
B)Two or more companies cooperating by integrating their IT systems
C)Competitive suppliers providing production schedules to the manufacturer
D)Functional areas within your business sharing information
Answer: B
Q2) Customer relationship management should be completely based upon software-there are no other components to consider.
A)True
B)False
Answer: False
Q3) The structure of IT develops from the culture within that organization and can develop into what type of approach?
A)Top-down silo
B)Matrix
C)Fully-integrated
D)Top-down silo,matrix,or fully-integrated
Answer: D
Q4) Business _____ is a standard set of activities to accomplish a specific task.
Answer: Process
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Chapter 3: Databases and Data Warehouses: Building Business
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158 Verified Questions
158 Flashcards
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Sample Questions
Q1) What is another name for a database that supports OLTP?
A)Business intelligence
B)File management
C)Records management
D)Operational database
Answer: D
Q2) There can be duplicate primary keys in the same file in a database.
A)True
B)False
Answer: False
Q3) Which type of application requires that you know the physical location of information before you are able to access it?
A)Database management systems
B)Database
C)Spreadsheets
D)Business intelligence
Answer: C
Q4) A database consists of _____ and a(n)_____.
Answer: Information,Logical structure of that information
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Chapter 4: Decision Support and Artificial Intelligence
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) If you needed to analyze the bear population in New Jersey and their interactions with humans located in towns and cities,what type of computer application should you use?
A)Model management
B)Expert system
C)Geographic information system
D)Multidimensional information system
Q2) What type of intelligence is based on the collective behavior of groups of simple agents and how these groups work to solve complex and mutual problems?
A)Group intelligence
B)Social intelligence
C)Swarm intelligence
D)Crowd behavior
Q3) The _____ phase of decision making involves examining and selecting a solution.
Q4) A buyer agent is also called a user agent.
A)True
B)False
Q5) _____ is an area of AI that deals with imprecise or subjective information.
Q6) _____ is any information that can be shown in map form.
Page 6
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Chapter 5: Electronic Commerce: Strategies for the New Economy
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175 Verified Questions
175 Flashcards
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Sample Questions
Q1) A reverse auction occurs when a seller posts a list of items for sale and then accepts bids from interested buyers.
A)True
B)False
Q2) Consumers are usually most familiar with _____ e-commerce.
Q3) Which term describes the banding together of businesses to purchase materials and services with the goal of lowering purchase prices through discounts?
A)Mass customization
B)E-business alliance
C)Demand aggregation
D)Small business coalition (SBC)
Q4) Digital products are expensive to deliver.
A)True
B)False
Q5) A(n)_____ can be used to transfer money from one person's account to another.
Q6) _____ is used primarily in B2B to pay for purchases.
Q7) A(n)_____,also called a server-side digital wallet,is created and maintained for you by an organization on its server.
Q8) _____ is commerce,but it is commerce accelerated and enhanced by IT. Page 7
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Page 8
Chapter 6: Systems Development: Phases, Tools, and Techniques
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181 Verified Questions
181 Flashcards
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Sample Questions
Q1) Outsourcing is the delegation of specific work to a third party for a specified length of time,at a specified cost,and at a specified level of service.
A)True
B)False
Q2) The SDLC contains 7 phases.Which phase transforms the design into an actual system?
A)Design
B)Expansion
C)Development
D)Transformation
Q3) What is a process of building a model that demonstrates the features of a proposed product,service,or system?
A)RAD
B)XP
C)Prototyping
D)Modeling
Q4) Agile methodology is for use with large projects with many features.
A)True
B)False
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Chapter 7: Enterprise Infrastructure, Metrics, and Business
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138 Verified Questions
138 Flashcards
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Sample Questions
Q1) A(n)_____ specifies a process for recovering information or an IT system following a disaster.
Q2) When did the second generation of ERP systems occur?
A)Late 1970s
B)Early 1980s
C)Late 1980s
D)Early 1990s
Q3) If you were to call your health insurance company about a medical procedure you needed,and your questions were answered immediately,what metric would your call apply to?
A)First call resolution (FCR)
B)Success to failure ration (SFR)
C)Average speed to answer (ASA)
D)Bottom-line rate
Q4) Should your telecommunications platform enable you to access a network either wired or wirelessly?
A)It should depend on the application being used
B)It should depend on the level of security needed
C)No,the organization should set policy
D)Yes
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Chapter 8: Protecting People and Information
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170 Flashcards
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Sample Questions
Q1) A Web log consists of one line of information for every visitor to a Web site and is usually stored on a Web server.
A)True
B)False
Q2) Denial-of-service means not being able to log on because of an invalid password.
A)True
B)False
Q3) What privacy rights should you possess?
A)The right to be left alone
B)The right to have control over your own personal possessions
C)The right not to be observed without your consent
D)You should have all these listed rights
Q4) Hardware and/or software that protects computers from outsides is called a(n)_____.
Q5) _____ is software you do not want hidden inside software you do want.
Q6) What is intangible creative work that is embodied in physical form?
A)Ethics
B)Intellectual property
C)Copyright
D)Fair Use Doctrine
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Chapter 9: Emerging Trends and Technology
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152 Verified Questions
152 Flashcards
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Sample Questions
Q1) ASR permits you to speak in a normal voice.
A)True
B)False
Q2) A(n)_____ such as a CAVE can display objects in true three-dimensional form.
Q3) What is the term used to show the great differences between those who have technology and those who do not?
A)Web barrier
B)Digital divide
C)Technological disadvantaged
D)Information Poor
Q4) EPC using RFID is the next generation of UPC.
A)True
B)False
Q5) What technology provides frequently published and updated digital content on the Web?
A)Podcasting
B)Blogs
C)RSS feed
D)Social networking sites
Q6) RFID stands for _____.
Page 12
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Chapter 10: Computer Hardware and Software
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170 Flashcards
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Sample Questions
Q1) _____ software helps you design and develop Web pages.
Q2) Which type of scanner is used to detect the presence or absence of a mark in a predetermined spot on a piece of paper or other like material?
A)Image scanner
B)Video and text scanner
C)Optical mark scanner
D)Graphic scanner
Q3) A(n)_____ is used to capture digital video and upload it to the Web.
Q4) Which of the following is an example of horizontal market software?
A)Patient scheduling software
B)Student information systems
C)Payroll
D)Package tracking systems
Q5) A(n)_____ is roughly 1 billion characters.
Q6) Which type of port fits hot-swap,plug-and-play and firewire connectors?
A)Firewire
B)PS/2
C)Parallel
D)USB
Q7) A(n)_____ port is a serial port often used to connect keyboards or mice.
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Chapter 11: Network Basics
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) Which of the following uses a very thin glass or plastic fiber through which pulses of light travel?
A)Cat 5
B)Optical fiber
C)Twisted pair
D)Coax
Q2) _____ is a bundle of copper wires used for transmitting voice or data communications.
Q3) A(n)_____ is a device that connects multiple computers into a network,repeating the message to all connected machines.
Q4) What Windows option do you need to activate so that you can share files on your home network?
A)VPN
B)File-sharing
C)FTP
D)Internet options
Q5) A virtual private network uses _____ to establish a secure channel for transmitting data.
Q6) A(n)_____ is a device that passes network traffic between networks or subnets.
Page 14
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Chapter 12: Careers in Business
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105 Flashcards
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Sample Questions
Q1) Which of the following marketing job positions is responsible for increasing the profitability of sales for a given product line,along with expanding that line?
A)Account manager
B)Product development manger
C)Marketing coordinator
D)Product manager
Q2) Before an accountant can properly audit an accounting system,they must understand _____ so that they can follow transactions through the system.
Q3) What type of software encompasses email and contact management?
A)Database management
B)Accounting information systems
C)Desktop systems
D)Communications support
Q4) Which of the following IT skills are recommended for a career in marketing?
A)Customer relationship management systems
B)Data warehouses and data mining tools
C)Budget analysis/impact software
D)All of the these skills are recommended
Q5) A(n)_____ starts a business and becomes their own boss.
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