Information Systems Analysis
Textbook Exam Questions
Course Introduction
Information Systems Analysis explores the methods and techniques used to examine, model, and design information systems that meet organizational needs. The course covers the requirements gathering process, system modeling using tools like data flow diagrams and use cases, and approaches for evaluating system functionality and performance. Students will analyze business problems, capture user requirements, and document system specifications, providing a foundation for effective system development and implementation in diverse organizational contexts.
Recommended Textbook
Systems Analysis and Design 11th Edition by Scott Tilley
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Chapter 1: Introduction to Systems Analysis and Design
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Sample Questions
Q1) All companies that provide materials, services, and functions needed to provide a product to a customer.
A)Management information system (MIS)
B)Modeling
C)Message
D)Spiral model
E)Enterprise resource planning (ERP)
F)Team leaders
G)Operational employees
H)Supply chain
I)Scalable design
J)Prototype
Answer: H
Q2) Identify a method of developing systems that is well-suited to traditional project management tools and techniques.
A)Object-oriented analysis
B)Adaptive method
C)Structured analysis
D)Rapid application development
Answer: C
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Chapter 2: Analyzing the Business Case
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Sample Questions
Q1) Which of the following is an example of a tangible benefit?
A)A user-friendly system that improves employee job satisfaction
B)A sales tracking system that supplies better information for marketing decisions
C)A new website that enhances a company's image
D)An online package tracking system that improves service and decreases the need for clerical staff
Answer: D
Q2) A strategic plan that stresses technology tends to create an unfavorable climate for IT projects that extends throughout an organization.
A)True
B)False
Answer: False
Q3) A _____ must be achieved to fulfill a company's mission.
A)key performance factor
B)core competency
C)critical success factor
D)vision competency
Answer: C
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Chapter 3: Managing Systems Projects
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Sample Questions
Q1) Project monitoring, an activity of a project manager, _____.
A)requires guiding, supervising, and coordinating a project team's workload
B)involves the creation of a specific timetable, usually in the form of charts that show tasks, task dependencies, and critical tasks that might delay a project
C)consists of staffing, which includes selecting the project team and assigning specific tasks to team members
D)includes identifying and arranging project tasks and estimating completion times and costs
Answer: A
Q2) A _____ involves breaking a project down into a series of smaller tasks.
A)work breakdown structure (WBS)
B)value breakdown structure (VBS)
C)risk breakdown structure (RBS)
D)concept breakdown structure (CBS)
Answer: A
Q3) In most systems analysis tasks, time and people are interchangeable.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Requirements Modeling
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Sample Questions
Q1) Rapid application development (RAD) relies heavily on _____.
A)prototyping
B)management direction
C)agile methods
D)scrum
Q2) To evaluate _____, a systems analyst needs information about projected future volume for all outputs, inputs, and processes.
A)scalability
B)reliability
C)compatibility
D)applicability
Q3) Software such as Microsoft OneNote is a type of _____ software.
A)personal information manager (PIM)
B)personal data management
C)project data management
D)personal digital assistant (PDA)
Q4) System requirements serve as benchmarks to measure the overall acceptability of a finished system.
A)True
B)False
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Chapter 5: Data and Process Modeling
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Sample Questions
Q1) A _____ shows how data acts through an information system but does not show program logic or processing steps.
A)data flow diagram
B)data tree diagram
C)data model diagram
D)data structure diagram
Q2) In a data flow diagram (DFD), the Gane and Sarson symbol for a process is a _____.
A)rectangle with rounded corners
B)line with a single or double arrowhead
C)flat rectangle that is open on the right side and closed on the left side
D)rectangle, which may be shaded to make it look three-dimensional
Q3) Typical process description tools include _____.
A)context diagrams
B)decision trees
C)pseudocode
D)database tables
Q4) What are the guidelines to be followed when you draw a context diagram and other data flow diagrams (DFDs)?
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Chapter 6: Object Modeling
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Sample Questions
Q1) A(n) _____ resembles a verb and defines specific tasks that an object can perform.
A)attribute
B)method
C)command
D)message
Q2) In a state transition diagram, the states appear as rounded rectangles with the state names inside.
A)True
B)False
Q3) _____ allows objects to be used as modular components anywhere in a system.
A)Dynamic addressing
B)Technical feasibility
C)Encapsulation
D)Linear addressing
Q4) Some objects might have a few attributes; others might have dozens.
A)True
B)False
Q5) Explain a class diagram. Also, explain how a class diagram is like a data flow diagram (DFD).
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Chapter 7: Development Strategies
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Sample Questions
Q1) In a traditional systems development environment, security issues usually are less complex than with web-based systems, because the system operates on a private company network, rather than the Internet.
A)True
B)False
Q2) A software package developed to handle information requirements for a specific type of business is called a horizontal application.
A)True
B)False
Q3) Building an application in a _____ environment can offer greater benefits, and sometimes greater risks, when compared to a traditional environment.
A)GUI
B)web-based
C)cloud
D)multinational
Q4) Benchmark tests must precisely match the day-to-day situation at your company.
A)True
B)False
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Chapter 8: User Interface Design
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Sample Questions
Q1) To produce a control break report, the records must be arranged, or sorted, in
A)control break order
B)control field order
C)subgroup field order
D)character break order
Q2) Some forms use a _____ that contains icons or buttons that represent shortcuts for executing common commands.
A)menu box
B)toolbar
C)dialog box
D)taskbar
Q3) A(n) _____ is a data validation rule that is used to verify that data items fall between a specified minimum and maximum value.
A)sequence check
B)range check
C)asynchronous check
D)existence check
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Chapter 9: Data Design
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Sample Questions
Q1) _____ is the process of converting readable data into unreadable characters to prevent unauthorized access to the data.
A)Encapsulation
B)Normalization
C)Standardization
D)Encryption
Q2) _____ describes the numeric relationship between two entities and shows how instances of one entity relate to instances of another entity.
A)Scalability
B)Compatibility
C)Cardinality
D)Functionality
Q3) A(n) _____ is a collection of tools, features, and interfaces that enables users to add, update, manage, access, and analyze data.
A)data logger framework
B)database management system
C)integrated development environment
D)advanced host controller system
Q4) Briefly describe the seven coding methods used by companies with examples.
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Chapter 10: System Architecture
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Questions
Q1) In its wireless configuration, the _____ is similar to a hub in the local area network (LAN) star topology, except it provides network services to wireless clients instead of wired clients.
A)Wi-Fi Alliance
B)access point
C)fat client
D)data frame
Q2) A client is a computer that supplies data, processing services, or other support to one or more computers.
A)True
B)False
Q3) The term _____ generally refers to systems that divide processing between one or more networked clients and a central server.
A)fat client
B)glueware
C)client/server
D)mission-critical
Q4) List the guidelines for in-house ecommerce site development.
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Chapter 11: Managing Systems Implementation
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Sample Questions
Q1) A class diagram includes the class _____, which represent the program logic.
A)attributes
B)events
C)methods
D)characters
Q2) As the accompanying figure illustrates, the _____ changeover method allows the new system to be implemented in stages, or modules.
A)phased operation
B)parallel operation
C)pilot operation
D)direct cutover
Q3) Operations documentation _____.
A)describes the inputs, outputs, and processing logic for all program modules
B)describes a system's functions and how they are implemented
C)contains all the information needed for processing and distributing online and printed output
D)consists of instructions and information to users who will interact with the system
Q4) Provide a step-by-step description of how to create a structure chart.
Q5) List the objectives of system testing.
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Chapter 12: Managing Systems Support and Security
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Sample Questions
Q1) As shown in the accompanying figure, maintenance expenses usually are high when a system is implemented because problems must be detected, investigated, and resolved by _____.
A)corrective maintenance
B)adaptive maintenance
C)perfective maintenance
D)obsolete maintenance
Q2) Response time is affected by _____.
A)system design
B)capabilities
C)follow-up messages
D)processing methods
Q3) A(n) _____ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs.
A)help desk
B)white spot
C)maintenance software module
D)utility point
Q4) What is capacity planning? Include an explanation of what-if analysis in your answer.
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Chapter 13: Toolkit A: The Systems Analysts Toolkit
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Sample Questions
Q1) When preparing a slide presentation, try to follow the rule often called the 7 by 7 rule, which states that there should be _____.
A)at least seven topics per slide and at least seven items per topic
B)no more than seven topics per slide and no more than seven items per topic
C)at least seven items per slide and at least seven words per item
D)no more than seven items per slide and no more than seven words per item
Q2) In a report, the _________ section lists the advantages, disadvantages, expenses, and profits of each major system alternative.
Q3) In a report, the findings section is used to _____.
A)explain the logical design of a new system in a way that only technical managers can understand
B)list the costs and benefits of each major system alternative
C)locate the questionnaires at the end of the document
D)describe the major conclusions reached by a team
Q4) _________ combines the words Internet and etiquette.
Q5) In addition to face-to-face meetings, a user might have to deliver a(n)_________, possibly with two-way communication between the user and the audience.
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Chapter 14: Toolkit B: Case Tools
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Q1) A(n) _________, a construction tool, is a tool for designing formatted reports rapidly.
Q2) Widespread use of object-oriented languages has spurred interest in object-oriented (O-O) computer-aided systems engineering (CASE) and Unified Modeling Language (UML) -based modeling tools, which can provide a seamless development sequence from planning to actual coding.
A)True
B)False
Q3) _____ methods tend to use spiral or other iterative models.
A)Object-oriented
B)Data-driven
C)Structured
D)Agile
Q4) A(n) _________, a construction tool, is an interactive tool that helps in designing a custom interface, creating screen forms, and handling data entry format and procedures.
Q5) Since non-procedural languages are _________, they make it easier to implement an object-oriented system design.
Q6) A(n) _________ is an alternative name for a data element in a repository.
Page 16
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Chapter 15: Toolkit C: Financial Analysis Tools
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Q1) _________ is the process of determining how long it takes an information system to pay for itself.
Q2) The _________ of a future dollar is the amount of money that, when invested today at a specified interest rate, grows to exactly one dollar at a certain point in the future.
Q3) _____ means that the projected benefits of a proposed system outweigh the estimated costs.
A)Operational feasibility
B)Technical feasibility
C)Economic feasibility
D)Schedule feasibility
Q4) Identify an example of fixed costs.
A)Consumable supplies costs
B)Printer paper costs
C)Hardware rental charges
D)Telephone charges
Q5) _________ is the charging of indirect IT department costs based on the resources used by an information system.
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Chapter 16: Toolkit D: Internet Resource Tools
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Q1) A(n) _________ uses circular symbols to illustrate Boolean logic.
Q2) _________ allows online users to exchange messages immediately, even while they are working in another program or application.
Q3) IRC (Internet Relay Chat) is a multichannel system supported by servers that enable conversations, group or individual, to occur on a worldwide basis.
A)True
B)False
Q4) When users require IT information, they can access a huge assortment of sites and resources that can be called the _________, which includes many sites IT professionals can use to research specific questions or obtain background information.
Q5) Search engines use a specialized computer program called a _____ that travels from site to site indexing, or cataloging, the contents of the pages based on keywords.
A)wireframe
B)topology
C)thread
D)spider
Q6) _____ are tools that can apply multiple search engines simultaneously.
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