Information Systems Analysis Exam
Bank
Course Introduction
Information Systems Analysis explores the systematic examination of business processes and information requirements to design effective information systems solutions. This course introduces students to foundational concepts, methodologies, and tools used to analyze organizational needs, model data and workflows, and develop requirements for software and systems development. Emphasis is placed on techniques such as data flow diagrams, entity-relationship modeling, use case analysis, and process mapping. Students will gain hands-on experience in identifying system problems, gathering and documenting user requirements, and proposing solutions that align with organizational goals. The course prepares students for roles in systems analysis, business analysis, and project management within a variety of industry settings.
Recommended Textbook
Modern Systems Analysis and Design 7th Edition by Jeffrey A. Hoffer
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19 Chapters
2076 Verified Questions
2076 Flashcards
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Page 2
Chapter 1: The Systems Development Environment
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155 Verified Questions
155 Flashcards
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Sample Questions
Q1) The goal of OOAD is to make system elements more reusable.
A)True
B)False
Answer: True
Q2) Which of the following is a true statement regarding the SDLC phases?
A)The life cycle is a sequentially ordered set of phases.
B)It is not possible to complete some activities in one phase in parallel with those of another phase.
C)The SDLC is not iterative.
D)The life cycle can be thought of as a circular process in which the end of the useful life of one system leads to the beginning of another project to develop a new version of or replace an existing system.
Answer: D
Q3) RAD is becoming less and less a legitimate way to develop information systems.
A)True
B)False
Answer: False
Q4) One of the advantages of eXtreme programming is higher levels of ________.
Answer: productivity
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Chapter 2: The Origins of Software
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Sample Questions
Q1) Which of the following describes the internal staffing requirements when software components are acquired from packaged software producers?
A)Some internal staff are necessary,but mostly consultants are needed.
B)Some IS and user staff to define requirements and evaluate packages are needed.
C)Internal staff may be needed,depending on the application.
D)Internal staffing requirements vary.
Answer: B
Q2) The most expensive and extensive reuse approach is:
A)designed reuse
B)facilitated reuse
C)ad hoc reuse
D)managed reuse
Answer: A
Q3) Using enterprise software solutions,a firm can integrate all parts of a business process in a unified information system.
A)True
B)False
Answer: True
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4
Chapter 3: Managing the Information Systems Project
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159 Flashcards
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Sample Questions
Q1) A ________ is a planned undertaking of related activities to reach an objective that has a beginning and an end.
Answer: project
Q2) When executing the Baseline Project Plan,the project manager will initiate the execution of project activities,acquire and assign resources,orient and train new team members,keep the project on schedule,and assure the quality of project deliverables.
A)True
B)False
Answer: True
Q3) A network diagram depicts project tasks and their interrelationships.
A)True
B)False
Answer: True
Q4) Influencing the activities of others toward the attainment of a common goal through the use of intelligence,personality,and abilities describes the ________ project manager activity.
Answer: leadership
Q5) A ________ is an end product in a phase of the SDLC.
Answer: deliverable
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Chapter 4: Identifying and Selecting Systems Development Projects
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139 Flashcards
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Sample Questions
Q1) Which of the following best describes the top-down planning approach advantage,better understanding?
A)If not viewed from the top,totally new management information systems may be implemented rather than planning how to evolve existing systems.
B)If not viewed from the top,planners may lack sufficient management acceptance of the role of information systems in helping them achieve business objectives.
C)If not viewed from the top,planners may lack the understanding necessary to implement information systems across the entire business rather than simply to individual operating units.
D)If not viewed from the top,information systems may be implemented without first understanding the business from general management's viewpoint.
Q2) Which of the following is a way projects can be identified?
A)bottom-up source
B)upper-echelon source
C)top-down source
D)both A and C
Q3) Define top-down planning and bottom-up planning.
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Page 6
Chapter 5: Initiating and Planning Systems Development Projects
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Sample Questions
Q1) A cost associated with an information system that can be measured in dollars and with certainty is referred to as a(n):
A)economic cost
B)tangible cost
C)intangible cost
D)one-time cost
Q2) A ________ is the justification for an information system,presented in terms of the tangible and intangible economic benefits and costs and the technical and organizational feasibility of the proposed system.
Q3) The analysis technique that uses a discount rate determined from the company's cost of capital to establish the present value of a project is commonly called:
A)return on investment (ROI)
B)break-even analysis (BEA)
C)net present value (NPV)
D)future value (FV)
Q4) Referencing a walkthrough meeting,the ________ ensures that the work product adheres to organizational technical standards.
Q5) Briefly define walkthrough and describe the role of each participant.
Page 7
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Chapter 6: Determining System Requirements
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Sample Questions
Q1) The typical participants in a JAD include:
A)a session leader
B)a scribe
C)a sponsor
D)all of the above
Q2) Which of the following is a disadvantage to group interviewing?
A)Group interviewing does not effectively utilize your time.
B)Interviewing several people together allows them to hear the opinions of other key people.
C)Group interviewing requires significantly more time than does the JAD process.
D)Scheduling group interviews can be a problem.
Q3) ________ are questions in interviews that ask those responding to choose from among a set of specified responses.
Q4) Assume you are analyzing a golf course scheduling system.Identify two open-ended questions and two closed-ended questions you might ask.
Q5) A first step in any BPR effort is to understand what processes need to change.
A)True
B)False
Q6) ________,________,and ________ are the three phases of the Planning Game.
Page 8
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Chapter 7: Structuring System Process Requirements
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Sample Questions
Q1) Rules are that part of the decision table that specify which actions are to be followed for a given set of conditions.
A)True
B)False
Q2) In the Gane and Sarson model,a rectangle with rounded corners on a data flow diagram represents a:
A)data store
B)data flow
C)process
D)source/sink
Q3) What is process modeling? Identify three types of process models.
Q4) Briefly discuss how DFDs can be used as analysis tools.
Q5) Referencing a decision table,an action is provided for each rule.
A)True
B)False
Q6) If an inventory item is either perishable or nonperishable,its condition is classified as an extended entry.
A)True
B)False
Page 9
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Chapter 8: Structuring System Data Requirements
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Sample Questions
Q1) An ________ is an entity type that associates the instances of one or more entity types and contains attributes that are peculiar to the relationship between those entity instances.
Q2) A collection of entities that share common properties or characteristics defines:
A)entity type
B)entity instance
C)entity occurrence
D)entity collection
Q3) A ________ is a subgrouping of the entities in an entity type that is meaningful to the organization and that shares common attributes or relationships distinct from other subgroupings.
Q4) A ternary relationship is the equivalent of three binary relationships.
A)True
B)False
Q5) A plural relationship is a relationship that the data modeler chooses to model as entity type.
A)True
B)False
Q6) Discuss unary,binary,and ternary relationships.Provide an example of each.
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Chapter 9: Designing Databases
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Sample Questions
Q1) Designing the database for an Internet-based electronic commerce application differs significantly from the process followed when designing the database for other types of applications.
A)True
B)False
Q2) An attribute can be functionally dependent on more than attribute.
A)True
B)False
Q3) The result of normalization is that every nonprimary key attribute depends upon the whole primary key and nothing but the primary key.
A)True
B)False
Q4) File restoration can be achieved through backup copies of a file,audit trails,and row image files.
A)True B)False
Q5) Transitive attributes are attributes that determine other attributes.
A)True B)False
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Chapter 10: Designing Forms and Reports
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135 Flashcards
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Sample Questions
Q1) What is usability? Identify three characteristics for assessing usability.
Q2) When designing the layout of Web pages,avoid scrolling text and animations since they are both hard to read and users often equate such content as advertising is the recommendation for the ________ error.
Q3) When assessing usability,you can collect information by ________,________,________,and ________.
Q4) A passive document that contains only predefined data best describes a: A)report
B)diagram
C)form
D)none of the above
Q5) Often,the initial prototypes of forms and reports are mock screens that are not working modules or systems.
A)True
B)False
Q6) Tables are very beneficial for analyzing data changes over time.
A)True
B)False
Q7) Identify several general guidelines for the design of forms and reports.
Page 12
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Chapter 11: Designing Interfaces and Dialogues
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Sample Questions
Q1) A reasonableness validation test checks to see if a social security number is exactly nine digits.
A)True
B)False
Q2) Menus are the most common method for implementing object-based interaction.
A)True
B)False
Q3) The participatory design approach is the most widely used approach for designing interfaces and dialogues.
A)True
B)False
Q4) A ________ validation test checks for the existence of data items in all fields of a record.
Q5) Identify ten validation tests and techniques used to enhance the validity of data input.
Q6) As a Web site designer,how can you avoid errors caused by links that do not provide enough information?
Q7) The sequence of interaction between a user and a system is called a ________.
Q8) An ________ is a method by which users interact with information systems.
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Chapter 12: Designing Distributed and Internet Systems
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Sample Questions
Q1) XSL-based formatting consists of methods for transforming XML documents into a generic comprehensive form and formatting the generic comprehensive form into a device specific form.
A)True
B)False
Q2) Which of the following is not a benefit of adopting a client/server architecture?
A)Companies can leverage the benefits of microcomputer technology.
B)Numerous tools for systems design and performance monitoring are available in a client/server environment.
C)It facilitates the use of graphical user interfaces.
D)It allows for and encourages the acceptance of open systems.
Q3) API refers to a combination of hardware,software,and communication technologies that bring together data management,presentation,and analysis into a three-tiered client/server environment.
A)True
B)False
Q4) ________ is the use of graphical software tools that provide complex analysis of data stored in a database.
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14
Chapter 13: System Implementation
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Sample
Questions
Q1) A technique used in testing modules,especially where modules are written and tested in a top-down fashion,where a few lines of code are used to substitute for subordinate modules describes:
A)module testing
B)unit testing
C)top-down testing
D)stub testing
Q2) The development of a new version of the software and new versions of all design documents are the major deliverables associated with the coding,testing,and installation stage.
A)True
B)False
Q3) During stress testing,the analysts try to determine how the system performs on the range of possible environments on which it may be used.
A)True
B)False
Q4) A system administrator's guide is an example of external system documentation.
A)True
B)False
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Chapter 14: Maintaining Information Systems
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Sample Questions
Q1) Personnel having a vested interest in effectively maintaining the system and having a better understanding of functional requirements is an advantage associated with the ________ maintenance organizational structure.
Q2) Mean time between failures is a measurement of error occurrences that can be tracked over time to indicate the quality of a system.
A)True
B)False
Q3) ________ is the ease with which software can be understood,corrected,adapted,and enhanced.
Q4) Both perfective and preventive maintenance typically have a much higher priority than corrective maintenance.
A)True
B)False
Q5) Once an information system is installed,it is essentially in the:
A)implementation phase
B)redesign phase
C)maintenance phase
D)system renewal phase
Q6) Analysis is analogous to the maintenance process of ________.
Page 16
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Chapter 15: Object-Oriented Analysis and Design: Use
Cases
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Sample Questions
Q1) A use case is a depiction of a system's behavior or functionality under various conditions as the system responds to requests from users.
A)True
B)False
Q2) A use case is considered successful if it functioned correctly and achieved its ________.
Q3) The Process boundary is represented as a box that includes all of the relevant use cases.
A)True
B)False
Q4) Preconditions are things that must be true before a use case can:
A)end
B)be written
C)start
D)be shown to the user
Q5) Summary use cases do not include ________.
Q6) Level has to do with the level of detail at which a use case is being written. A)True B)False
Q7) A use case is initiated by a ________. Page 17
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Page 18
Chapter 16: Object-Oriented Analysis and Design: Activity
Diagrams
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Sample Questions
Q1) Discuss when it is appropriate to use activity diagrams in a project.
Q2) A(n)________ clearly shows parallel and alternative behaviors.
Q3) An activity diagram should only be used when it adds value to the project.
A)True
B)False
Q4) An activity diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.
A)True
B)False
Q5) An activity diagram can be used for all of the following except:
A)to show the links between objects
B)to depict the flow of control from activity to activity
C)model work flow and business processes
D)help in use case analysis
Q6) A(n)________ shows the conditional logic for the sequence of system activities needed to accomplish a business process.
Q7) An activity diagram clearly shows parallel and alternative behaviors.
A)True
B)False
19
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Chapter 17: Object-Oriented Analysis and Design: Sequence Diagrams
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Sample Questions
Q1) A message that transfers control from the sender to the recipient without describing the details of the communication best describes:
A)predetermined message
B)implicit message
C)simple message
D)flag
Q2) ________ is a type of interaction diagrams.
Q3) A simple message is a message in which the sender does not have to wait for the recipient to handle the message.
A)True
B)False
Q4) On a sequence diagram,the destruction of an object is shown as a:
A)wavy line
B)large X
C)transverse tick mark
D)filled in circle
Q5) An object is ________ at the point marked by X.
Q6) ________ is the time period during which an object performs an operation.
Q7) Define sequence diagram.
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Chapter 18: Business Process Modeling
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Sample Questions
Q1) A swimlane is a way to visually encapsulate a process.
A)True
B)False
Q2) The symbol for an activity is:
A)a square
B)a circle
C)an arrow
D)a rectangle with rounded edges
Q3) A gateway can be exclusive or inclusive.
A)True
B)False
Q4) If a gateway is inclusive,the downstream activities that follow it must also be followed by a congregated gateway.
A)True
B)False
Q5) In business process modeling,a gateway is a decision point.
A)True
B)False
Q6) Gateways are typically ________.
21
Q7) Business process modeling is much more ________ than data flow diagram notation.
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Chapter 19: Objected-Oriented Analysis and Design: Object
Modeling-Class Diagrams
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Sample Questions
Q1) Multiplicity indicates how many objects participate in a given relationship.
A)True
B)False
Q2) The technique of hiding the internal implementation details of an object from its external view is called:
A)disassociation
B)encryption
C)generalization
Q3) ________ is the technique of hiding the internal implementation details of an object from its external view.
Q4) An entity that has a well-defined role in the application domain and has state,behavior,and identity characteristics defines:
A)object
B)attribute
C)actor
D)class
Q5) ________ is a part-of relationship between a component object and an aggregate object.
Q6) What is an operation? Briefly describe three types of operations.
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