Information Systems Analysis
Exam Answer Key
Course Introduction
Information Systems Analysis focuses on the methodologies and tools used to assess, design, and improve information systems that support business processes and organizational needs. Students explore techniques for analyzing user requirements, documenting system specifications, and evaluating existing systems for efficiency and effectiveness. Topics include data flow modeling, process mapping, feasibility studies, and the development lifecycle of information systems. Through case studies and practical assignments, students gain hands-on experience in analyzing information systems to recommend solutions that enhance performance and align with organizational objectives.
Recommended Textbook Systems Analysis and Design 10th Edition by
Harry J. Rosenblatt
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1522 Verified Questions
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Page 2
Chapter 1: Introduction to Systems Analysis and Design
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Sample Questions
Q1) Internet-based commerce is called _________________________ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).
Answer: e-commerce
electronic commerce
I-commerce
Internet commerce
Q2) After Roark has spent a week getting to know the members of the team, including their strengths and weaknesses, and what has worked well (and not so well) for this particular team in the past, one theme keeps recurring: the team has particularly weak communications skills. Which of the following methods, then, is he least likely to use, given what he knows about the disadvantages of each method?
A)structured analysis
B)agile/adaptive methods
C)object-oriented analysis
D)rapid application development
Answer: B
Q3) An early working version of an information system.
Answer: J
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Page 3
Chapter 2: Analyzing the Business Case
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Sample Questions
Q1) When using a ____ diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.
A)wishbone
B)fishbone
C)jawbone
D)crossbones
Answer: B
Q2) A(n) _____, sometimes called a(n) _____, is another problem-solving tool often used by an analyst to look for a correlation between two variables..
A)Gantt chart, work breakdown structure
B)Fishbone diagram, Ishikawa diagram
C)Pareto chart, vertical bar graph
D)XY chart, scatter diagram
Answer: D
Q3) Many companies call the group of key managers and users responsible for evaluating systems requests a(n) _________________________.
Answer: systems review committee computer resources committee
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Page 4
Chapter 3: Managing Systems Projects
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Sample Questions
Q1) Effective project reporting requires ____.
A)strong communication skills
B)staffing the project team
C)creating Gantt charts
D)assigning specific tasks to team members
Answer: A
Q2) Most managers recognize that problems do occur on most projects; it is better to alert management sooner rather than later.
A)True
B)False
Answer: True
Q3) Often, two or more concurrent tasks depend on a single prior task, which is called a successor task.
A)True
B)False
Answer: False
Q4) A(n) ____________________ is a review of a project team member's work by other members of the team.
Answer: structured walk-through
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Chapter 4: Requirements Modeling
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Sample Questions
Q1) There have been some rumblings within the firm that this development project is not necessary so Kieran and others feel it is important to explain the reason for the project at the outset. Whose name goes next to this point on the agenda?
A)his own
B)Simon
C)Max
D)Malia
Q2) Knowledge of a company's formal and informal structures helps a systems analyst determine the people to interview during the systems analysis phase.
A)True
B)False
Q3) Briefly describe the four phases of the RAD model.
Q4) A(n) ____________________ is a characteristic or feature that must be included in an information system to satisfy business requirements and be acceptable to users.
Q5) Systems analysts use this kind of question when they want information that is more specific or to verify facts.
Q6) Creating one of these is similar to drawing an organization chart.
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Chapter 5: Data and Process Modeling
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Sample Questions
Q1) The first step in constructing a set of DFDs is to draw a(n) ____________________, which is a top-level view of an information system that shows the system's boundaries and scope.
Q2) Data stores are shown in a context diagram because data stores are external to the system.
A)True
B)False
Q3) In a data dictionary, any name other than the standard data element name is called a(n) ____.
A)clone
B)cipher
C)alias
D)index
Q4) Two data stores can be connected by a data flow without an intervening process. A)True
B)False
Q5) When drawing DFDs, a data store is shown only when two or more processes use that data store.
A)True
B)False
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Chapter 6: Object Modeling
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Sample Questions
Q1) Your car performs a(n) ____ called OPERATE WIPERS when you send a message by moving the proper control.
A)method
B)instance
C)command
D)objective
Q2) Sequence diagrams, state transition diagrams, and activity diagrams are dynamic modeling tools that can help a systems analyst understand how objects behave and interact with the system.
A)True
B)False
Q3) In a typical BPM diagram, the outside rectangle is called a(n)
Q4) In a sequence diagram, a(n) ____________________ represents the time during which the object above it is able to interact with the other objects in the use case.
Q5) Shows objects and how they interact to perform business functions and transactions.
Q6) Works well with object modeling because both methods focus on the actors and the way they behave.
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Chapter 7: Development Strategies
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Sample Questions
Q1) Benchmark tests must precisely match the day-to-day situation at your company.
A)True
B)False
Q2) When a company considers outsourcing, it should estimate ____________________ characteristics to determine which fee structure would be most desirable, and then attempt to negotiate a service provider contract based on that model.
Q3) Based on a(n) ____________________, vendors can decide if they have a product that will meet your needs.
Q4) Which of the following is NOT a reason Priscilla will share with the new analysts, with regard to a client that wants to purchase a software package?
A)The client wants to be able to develop internal resources and capabilities among the technical staff.
B)The client is looking for the lowest possible costs.
C)The client is looking to spend the least possible time in implementation.
D)The client wants to be able to rely on a vendor to provide future upgrades.
Q5) ____________________ determines how long it takes an information system to pay for itself through reduced costs and increased benefits.
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Chapter 8: User Interface Design
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Sample Questions
Q1) On a source document, the ____ contains codes, identification information, numbers, and dates that are used for storing completed forms.
A)control zone
B)heading zone
C)totals zone
D)authorization zone
Q2) The individual components in modular design are called ____________________.
Q3) Whenever possible, use a data entry method called ____________________, where a blank form that duplicates or resembles the source document is completed on the screen.
Q4) A ____ usually causes specific actions, such as printing subtotals for a group of records in a report.
A)control break
B)stratification
C)subgroup
D)concatenation character
Q5) Briefly describe (including examples in your answer) at least six of the types of data validation checks in the input process.
Q6) An early, rapidly constructed working version of a proposed information system.
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Chapter 9: Data Design
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Sample Questions
Q1) Which of the following is a data coding and storage scheme?
A)EBCDIC
B)binary
C)ASCII
D)primary
Q2) In ASCII, the number 1,234,567,890 requires ____ bytes of storage.
A)eight
B)nine
C)ten
D)twelve
Q3) Briefly describe (including examples in your answer) at least six of the common coding methods.
Q4) In the accompanying figure, a ____ is a field or combination of fields that uniquely and minimally identifies a particular member of an entity.
A)primary key
B)common key
C)secondary key
D)combination key
Q5) List at least 6 guidelines for designing a code.
Q6) A person, place, thing, or event for which data is collected and maintained.
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Chapter 10: System Architecture
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Sample Questions
Q1) A typical system design specification typically includes a ____ section.
A)Management Summary
B)Time and Cost Estimates
C)System Components
D)System Environment
Q2) The disadvantage of an application logic layer is that a three-tier design reduces overall performance by increasing the data server's workload.
A)True
B)False
Q3) In a multi-tier system, special utility software called ____ enables the tiers to communicate and pass data back and forth.
A)shareware
B)middleware
C)groupware
D)centralware
Q4) In a(n) ____________________ client/server design, as illustrated in the accompanying figure, the user interface resides on the client, all data resides on the server, and the application logic can run either on the server, on the client, or be divided between the client and server.
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Chapter 11: Managing Systems Implementation
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Sample Questions
Q1) The main objective of ____________________ is to avoid problems or to detect them as soon as possible.
Q2) In sequence, the four steps typically followed to create a structure chart are ____.
A)review the DFDs; identify modules and relationships; add couples, loops, and conditions; analyze the structure chart and the data dictionary B)identify modules and relationships; add couples, loops, and conditions; analyze the structure chart and the data dictionary; review the DFDs
C)add couples, loops, and conditions; analyze the structure chart and the data dictionary; review the DFDs; identify modules and relationships
D)analyze the structure chart and the data dictionary; review the DFDs; identify modules and relationships; add couples, loops, and conditions
Q3) What are the steps to follow when you create a structure chart?
Q4) ____________________ describes the system, helps people interact with it, and includes program documentation, system documentation, operations documentation, and user documentation.
Q5) In XP, specifies when user stories will be implemented.
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Chapter 12: Managing Systems Support and Security
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Sample Questions
Q1) Adaptive maintenance always is less difficult than new systems development because the enhancements need not work within the constraints of an existing system.
A)True
B)False
Q2) Possible disadvantages of rotating IT staff from maintenance to new systems groups include ____.
A)analysts learn only one skill and the organization is less versatile
B)overhead costs increase when people move from one job to another C)systems analysts have less opportunity to become skilled at any one job
D)some analysts must spend a substantial amount of time in a job that is less desirable to them
Q3) One of Jamal's clients reports that the traffic on their network is being intercepted and scanned for valuable information. How does Jamal categorize this incident?
A)spoofing
B)man in the middle
C)dumpster diving
D)sniffing
Q4) In risk control, this shifts the risk to another asset or party.
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Chapter 13: Communication Tools
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Sample Questions
Q1) A presentation should be planned in three stages: the introduction, the information, and the summary.
A)True B)False
Q2) In a presentation, specialized or technical terminology should be used whenever possible.
A)True B)False
Q3) For most standard documents, Microsoft suggests writers aim for a Flesch Reading Ease score of ____.
A)10-20
B)30-40
C)60-70
D)90-100
Q4) Many word processing programs include a tool that can generate a(n) ____________________ automatically.
Q5) Most word processing programs include a(n) ____________________, which is a tool that can detect usage problems and offer suggestions.
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Chapter 14: Case Tools
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Sample Questions
Q1) Widespread use of object-oriented languages has spurred interest in O-O CASE and UML-based modeling tools, which can provide a seamless development sequence from planning to actual coding.
A)True
B)False
Q2) ____________________ can measure past performance, help managers understand business trends, and monitor current operations.
Q3) Another trend involves powerful programming languages called ____________________ that are part of the fourth-generation environment.
Q4) ____ offers tools for data and application modeling, code generation, and software configuration management.
A)Visible
B)Code Generator
C)Microsoft Office
D)Apex Codebase
Q5) ____________________ are software programs that system developers use to help them design and construct information systems.
Q6) CASE stands for ____________________.
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Chapter 15: Financial Analysis Tools
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Sample Questions
Q1) Indirect costs, or overhead expenses, cannot be attributed to the development of a particular information system.
A)True
B)False
Q2) With a fixed charge method, the IT group is regarded as a(n) ____________________, which is a department that is expected to break even or show a profit.
Q3) The concept that a future monetary value is related to a specific value invested today is known as the time value of money, and it is the basis of a technique called
Q4) Tangible costs are costs whose dollar values cannot be calculated easily.
A)True
B)False
Q5) Developmental costs are incurred after a system is implemented and continue while the system is in use.
A)True
B)False
Q6) ____________________ is the process of comparing the anticipated costs of an information system to the anticipated benefits.
Page 17
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Chapter 16: Internet Resource Tools
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Sample Questions
Q1) When the ____ logical operator is used to combine keywords, a search engine will retrieve all results containing either keyword.
A)OR
B)AND
C)IF
D)NOT
Q2) Which of the following is NOT a disadvantage of online learning?
A)online learning options generally are more expensive than traditional face-to-face learning
B)online learning lacks the face-to-face component that some learners find necessary C)the interface in an online learning experience may be a limitation, slowing processing performance
D)online learning may not be the best option if the content is complicated or unfamiliar
Q3) Before posting articles to a newsgroup or forum, users should read the ____________________ files, which are a common method of providing guidance on questions that users are likely to ask.
Q4) A(n) ____________________ uses circular symbols to illustrate Boolean logic.
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