Industrial Relations
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Course Introduction
Industrial Relations explores the dynamic relationship between employers, employees, and the institutions that regulate their interactions within the workplace. This course examines the historical development, key theories, and contemporary issues of industrial relations, focusing on collective bargaining, labor unions, dispute resolution, and the impact of governmental policies. Students will gain an understanding of the legal, social, and economic frameworks that shape employment relations and learn to analyze the roles and strategies of different stakeholders in fostering productive and equitable work environments.
Recommended Textbook
Labor Relations Striking a Balance 5th Edition by
John W. Budd
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13 Chapters
2213 Verified Questions
2213 Flashcards
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Page 2
Chapter 1: Contemporary Labor Relations: Objectives, Practices, and Challenges
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) From a societal standpoint, the main purpose of a labor relations system is:
A) To equalize the distribution of income across society.
B) To ensure public safety, promote worker voice in politics, and reduce income inequalities that create a tax burden.
C) To control the actions of employers and employees so that they are clearly acting in the best interests of society.
D) To protect the profit maximization goals of business and ensure competition in the marketplace.
Answer: B
Q2) In nonunion environments, management has unilateral control over when and how employees are allowed to express their voice.
A)True
B)False
Answer: True
Q3) The _____________________ is a term used to describe the difference between the percentage of workers who express interest in representation in the workplace and the number that are unionized.
Answer: Representation gap
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Chapter 2: Labor Unions: Good or Bad
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) If one believes the employment relationship is characterized by equal bargaining power in a self-regulating market, then the appropriate workplace governance should be:
A) Human resource management
B) Government regulation
C) Collective bargaining
D) Competitive markets
Answer: D
Q2) Research suggests that unionized firms are generally less profitable than nonunionized firms, unions reduce employment growth, and unionized workers are generally less satisfied than nonunion workers. Together, these facts provide strong evidence that unions are bad for workers.
A)True
B)False
Answer: False
Q3) According to the human resources school, unequal bargaining power is the primary cause of the labor problem.
A)True
B)False Answer: False
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Chapter 3: Historical Development
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158 Verified Questions
158 Flashcards
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Sample Questions
Q1) The first federation of industrial unions was known as the ____________________________.
Answer: Congress of Industrial Organizations
Q2) The Great Uprising of 1877 was successful in improving labor relations between workers and winning wage increases and reductions in hours of work.
A)True
B)False
Answer: False
Q3) The __________________ strike is famous because President Reagan fired over 11,000 air traffic controllers and hired nonunion replacement workers who later decertified the union.
Answer: PATCO
Q4) While racism and discrimination were significant problems in the larger social fabric of the U.S. during the 1960s, labor unions were instrumental in providing protection and relief from discrimination.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Labor Law
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187 Flashcards
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Sample Questions
Q1) How did the Norris-LaGuardia Act seek to protect unionization efforts?
Q2) The National Industrial Recovery Act of 1933 was declared unconstitutional because the protection of labor unions provided by the Act was detrimental to business.
A)True
B)False
Q3) Explain the key provisions of the Wagner Act of 1935.
Q4) Public sector unionization rights were established at approximately the same time as private sector unionization rights.
A)True
B)False
Q5) You are a union representative for Teamsters Local 695 representing bus drivers, canning workers, police and firefighters, and truck drivers. An angry member calls the union hall because he has just learned the union has been paying for television ads supporting a presidential candidate he does not favor. What can you tell this union member about how union funding for political campaigns works and what can be done to address his concerns?
Q6) Explain the concept of a secondary boycott and discuss why it was made illegal under the Taft-Hartley Act of 1947.
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Chapter 5: Labor and Management: Strategies, Structures, and Constraints
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172 Verified Questions
172 Flashcards
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Sample Questions
Q1) Union avoidance is the extent to which an employer will work to become or remain a "union free" establishment.
A)True
B)False
Q2) Some states have passed legislation granting university professors the right to unionize. At some schools, rather than negotiating a rigid wage schedule that applies to all professors, the union has negotiated a set of rules to govern individual wage negotiations between each professor and the university administration. This approach is best described as:
A) Job control unionism.
B) Employee empowerment unionism.
C) Social movement unionism.
D) Business unionism.
Q3) In most unions, the first person contacted when a grievance arises in the workplace is the union steward.
A)True
B)False
Q4) _______________________ defines ethical actions as those that maximize aggregate welfare.
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Chapter 6: Union Organizing
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Sample Questions
Q1) Age and gender are important factors in determining whether an individual votes "yes" for a union.
A)True
B)False
Q2) A union organizing tactic in which paid union organizers attempt to get hired by a company is known as:
A) Featherbedding.
B) Salting.
C) Gissel bargaining order.
D) Hiring fraud.
Q3) In a union election campaign, a key role of the NLRB is to balance the free speech rights of the employer and the union against the free choice rights of the employees.
A)True
B)False
Q4) Union elections usually take place at the employees' work site.
A)True
B)False
Q5) Describe the role of the NLRB in union organizing attempts.
Q6) Describe how a union organizing drive can legally be initiated.
Page 8
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Chapter 7: Bargaining
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Sample Questions
Q1) The NLRB's responsibility to distinguish between issues that are mandatory, permissive and illegal bargaining items is called:
A) A Gissel bargaining order
B) The Borg-Warner doctrine
C) The Steelworkers Trilogy doctrine
D) Bargaining issue determination
Q2) One of the challenges in adopting a distributive bargaining strategy is that there are strong social norms in place for the parties to act in an integrative way.
A)True
B)False
Q3) The process of producing a legally binding, written contract that specifies wages, benefits, layoff policies, grievance procedures, etc. is called:
A) Authorization campaigning
B) Attitudinal structuring
C) Direct dealing
D) Collective bargaining
Q4) In what ways does public sector bargaining differ from private sector bargaining?
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Page 9
Chapter 8: Impasses, Strikes, and Dispute Resolution
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Sample Questions
Q1) Disagreements about possible violations of the rights granted to an employee in the collective bargaining agreement are known as _______________________________ disputes.
Q2) By withholding their labor, strikers seek to increase the employer's cost of disagreeing with them by depriving the employer of:
A) Their management rights
B) Profits
C) Public support
D) Access to credit
Q3) When workers picket a site with multiple employers, such as a construction site or a shopping mall, it is known as common situs picketing.
A)True
B)False
Q4) Describe what mediation is and explain the various stages involved in getting the parties to reach a mutually acceptable agreement. (10 minutes)
Q5) Most government employees do not have the right to strike, regardless of their reason for wanting to do so. Why are strikes generally prohibited in the public sector? (5 minutes)
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Chapter 9: Contract Clauses and Their Administration
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Sample Questions
Q1) _______________________________ rights allow union members to pay only that portion of dues going toward contract administration and collective bargaining as determined by a 1988 Supreme Court ruling.
Q2) The _______________________________ clause establishes management's authority over traditional management functions such as hiring, firing, assigning work, determining job content, and deciding what to produce and how and where to make it.
Q3) Most union contracts have a duration of ______________ years.
Q4) What does the research reveal about the effects of unions, both positive and negative?
Q5) It is a union's legal obligation to represent all workers within a bargaining unit fairly even if they are not dues-paying union members.
A)True
B)False
Q6) In some nonunion settings, workplace disputes are decided by a group of employees and managers known as a _______________________________.
Q7) A _______________________________ clause defines the workers' obligations to pay dues and union membership rules .
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Chapter 10: Flexibility, Empowerment, and Partnership
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168 Flashcards
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Sample Questions
Q1) At the Saturn plant in Spring Hill, Tennessee, the role of the union was envisioned as:
A) Largely restricted to interpreting the union contract
B) A full participant in business decision-making
C) Management's "puppet"
D) Challenger of management's authority
Q2) The TEAM Act is intended to make it easier for employers to design and implement employee involvement programs.
A)True
B)False
Q3) Creating a more cooperative environment for management and labor through attitudinal structuring, integrative bargaining, etc., is known as a __________________________________ strategy.
Q4) American lean production practices are similar to those used in Japan in that decision-making is decentralized to give workers a greater say in what ultimately gets decided.
A)True
B)False
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Chapter 11: Globalization and Financialization
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Sample Questions
Q1) Because U.S. laws tightly regulate the disposal of toxic materials from the thousands of electronic devices discarded each year, some companies have contracted with companies in China and other countries to dispose of these products. Unfortunately, the lack of regulation in these countries has resulted in unsafe disposal practices, creating toxic waste areas where drinking water and soil are no longer safe. This situation illustrates the concept of:
A) Comparative advantage
B) Social dumping
C) International degradation
D) Competitive advantage
Q2) Globalization opens up greater financial opportunities for companies while also adding foreign competition that could potentially reduce financial returns.
A)True
B)False
Q3) The most important problems with corporate codes of conduct are:
A) Content and enforcement
B) Publicity and content
C) Too few participating employers and enforcement
D) Complexity and publicity
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Page 13
Chapter 12: Comparative Labor Relations
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Sample Questions
Q1) Canadian labor unions are moving toward a _______________________________ philosophy in which labor has a more militant, activist role in society.
Q2) Labor unions in Mexico are largely controlled by:
A) Elected union officials
B) Union workers themselves
C) The government
D) The company
Q3) Establishing and maintaining a union is easier under Canadian law than under U.S. law.
A)True
B)False
Q4) The study of labor relations in different countries is known as comparative labor relations.
A)True
B)False
Q5) The All China Federation of Trade Unions is the only legal union federation in China.
A)True
B)False
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Chapter 13: What Should Labor Relations Do
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169 Flashcards
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Sample Questions
Q1) A labor movement that focuses on representing worker rights through education, protests, lobbying, lawsuits, etc. aimed at protecting underserved workers is known as:
A) the alt-right movement
B) the alt-left movement
C) the nonmajority representation movement
D) the alt-labor movement
Q2) A _______________________________ union is one that represents only a minority of the employees in a given workplace.
Q3) Which of the following is not a proposal to replace exclusive representation and majority support?
A) Prevent workers from multiple employers from negotiating local standards for wages
B) Give explicit legal protection for nonmajority unions
C) Give explicit legal protection for works councils
D) Give codetermination and consultation rights
Q4) _______________________________ unionism sees to represent workers in business decisions by facilitating employee ownership of companies.
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