Industrial Relations Practice Questions
Course Introduction
Industrial Relations explores the dynamic relationship between employers, employees, trade unions, and government in the workplace. The course examines the history, theories, and key concepts underpinning industrial relations, including conflict resolution, collective bargaining, labor legislation, and employment policies. Students learn about the roles of various stakeholders, dispute resolution mechanisms, and the impact of globalization and technological advances on work environments. Through case studies and contemporary examples, the course equips students with the analytical skills to understand and navigate the complex nature of workplace relations in both local and international contexts.
Recommended Textbook
The Labor Relations Process 9th Edition by William
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14 Chapters
564 Verified Questions
564 Flashcards
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Page 2
H. Holley
Chapter 1: Union-Management Relationships in Perspective
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20799
Sample Questions
Q1) The growth in part-time employment also has a small, but significant, positive impact on union density.
A)True
B)False
Answer: False
Q2) Significant employee pension and health care benefit gains under union contracts are now referred to as ''high legacy costs'' by unionized employers.
A)True
B)False
Answer: True
Q3) "Employees" often represent the least significant participant category in the labor relations process since their actions are controlled basically by union leaders and/or management officials.
A)True
B)False
Answer: False
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Chapter 2: Evolution of Labor Management Relationships
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The CIO split from the AFL because of the CIO's emphasis on:
A) Republican party politics.
B) organizing craft workers.
C) organizing employees in mass-production industries.
D) having Gompers "lead CIO unions into greatness."
E) Employee Representation Plans.
Answer: C
Q2) The Congress of Industrial Organization's tremendous success in organizing employees after its formation in 1935 was not due in part to:
A) active cooperation with the American Federation of Labor.
B) favorable legislation.
C) use of the sit-down strike.
D) strong CIO leadership.
E) none of these contributed to the CIO's organizing success
Answer: A
Q3) Strikes have a long history in the United States; they were frequently employed in the 1600s.
A)True
B)False
Answer: False
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Chapter 3: Legal Influences
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) In what year did the Supreme Court declare the Wagner Act constitutional?
A) 1886
B) 1918
C) 1937
D) 1941
E) 1947
Answer: C
Q2) Two major deficiencies of the Norris LaGuardia Act were: (1) the act did not establish an administrative agency and (2) there were no specific employer unfair labor practices.
A)True
B)False
Answer: True
Q3) Because the National Labor Relations Act prohibited interference with labor unions in 1935, companies were allowed to establish company unions to assure the integrity of unions.
A)True
B)False
Answer: False
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Chapter 4: Unions and Management: Key Participants in the Labor Relations Process
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) Participation in a typical local union meeting usually varies between:
A) 0 and 5 percent.
B) 5 and 10 percent.
C) 10 and 15 percent.
D) 15 and 20 percent.
E) more than 20 percent.
Q2) The largest percentage of money paid to the national union goes to:
A) retirement and strike fund.
B) administration, operational, and salary expenses.
C) convention, publication, and retirement fund.
D) political lobbying efforts.
E) monthly payments of outstanding union loans.
Q3) An international union representative:
A) assists in grievance administration at local union levels.
B) assists in local union negotiations.
C) assists in arbitration at local union levels.
D) is employed by the international union.
E) all of these
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Chapter 5: Why and How Unions Organized
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) What percent is needed for a petitioning union to show that substantial interest in the union exists?
A) 20%
B) 30%
C) 40%
D) 50%
E) greater than 50%
Q2) Which of the following would not be a barrier to a representation election?
A) only 40 percent return of signed of authorization cards
B) an election held within the previous twelve months
C) a group of employees already covered by a contract and already members of a legally certified union
D) the contract bar doctrine
E) all of these
Q3) Union instrumentality is a concept meaning employees perceive the union as instrumental in attaining desired outcomes, such as higher wages.
A)True
B)False
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Chapter 6: Negotiating the Labor Agreement
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) It is unlawful for an employer to refuse to comply with a union's request to furnish information held by the employer which is relevant and necessary for the union to represent bargaining unit members in contract negotiations or grievance handling duties.
A)True
B)False
Q2) Centralized (multi-employer) bargaining is frequently found in the construction, coal, and trucking industries.
A)True
B)False
Q3) Bargaining power is more likely to be an important determinant of negotiated outcomes in which one of the following types of bargaining?
A) mutual gain bargaining
B) distributive bargaining
C) intraorganizational bargaining
D) interest-based bargaining
E) win-win bargaining
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Chapter 7: Economic Issues
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40 Flashcards
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Sample Questions
Q1) A Scanlon plan, Rucker plan, and Improshare plan are all examples of gain sharing plans.
A)True
B)False
Q2) The Family and Medical Leave Act of 1993 provide eligible employees up to ____ weeks of unpaid leave for a serious illness, birth or adoption of a child, or care of a seriously ill child, spouse, or parent.
A) 2
B) 4
C) 6
D) 8
E) 12
Q3) Which federal agency is responsible for computing and reporting the Consumer Price Index (CPI)?
A) Department of Commerce
B) Department of Agriculture
C) Department of State
D) Department of Labor
E) Department of National Statistics
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Page 9
Chapter 8: Administrative Issues
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which federal agency is authorized under the LMRA to resolve jurisdictional disputes?
A) National Labor Relations Board
B) Federal Mediation and Conciliation Service
C) National Mediation Board
D) National Joint Board
E) Department of Labor
Q2) Jurisdictional disputes can occur when:
A) employees work for more than one employer.
B) court decisions are appealed to a higher court.
C) state regulations are contradicted by federal regulations.
D) two or more unions claim jurisdiction over specific work assignments.
E) court decisions are appealed to a higher court and state regulations are contradicted by federal regulations.
Q3) Employees have a right to refuse to perform work that they believe represents a serious threat to their safety or health.
A)True
B)False
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10
Chapter 9: Resolving Negotiation Impasses and Contract
Ratification
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) In most cases, a wildcat strike is a violation of the labor agreement.
A)True
B)False
Q2) An employee may resign from the union during a strike, cross picket lines, and be protected under the Taft-Hartley Act, but the union may impose a one-time fine for crossing the union's picket line.
A)True
B)False
Q3) The use of strike replacements (particularly permanent replacements) during an economic strike reduces the tensions between the parties and often shortens the length of a strike.
A)True
B)False
Q4) A mediator functions more as an invited guest who can be required to leave if one or both bargaining parties no longer desire the mediator.
A)True
B)False
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Chapter 10: Contract Administration
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40 Verified Questions
40 Flashcards
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Sample
Questions
Q1) A(n) __________ can occur when one party (usually the union steward) has superior knowledge of the labor agreement over another (usually the first line manager).
A) "empathetic" relationship
B) "power" relationship
C) "codified" relationship
D) "dependent" relationship
E) none of these
Q2) Reducing grievances to writing usually increases the number of grievances since employees typically enjoy the paid time it takes to write a grievance as well as a chance to display their writing skills.
A)True
B)False
Q3) Grievance mediation is a process in which an outside neutral assists the parties in resolving grievances prior to arbitration.
A)True
B)False
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Chapter 11: Labor and Employment Arbitration
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20809
Sample Questions
Q1) World War II increased the popularity of arbitration since many union and management officials realized that uninterrupted wartime production was essential.
A)True
B)False
Q2) Arbitrators are usually more liberal than the courts in the types of evidence permitted at the hearing.
A)True
B)False
Q3) Pre-hearing briefs:
A) might backfire for the presenting party.
B) are nearly always used in arbitration.
C) often preferred by the grievant to guarantee a fair hearing.
D) are nearly always used in arbitration and often preferred by the grievant to guarantee a fair hearing.
E) none of these
Q4) The "repeat player" situation favors the individual employee.
A)True
B)False
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Chapter 12: Employee Discipline
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20810
Sample Questions
Q1) It is estimated that employers incur tremendous indirect costs (e.g., costs of poorly performing employees, costs of overly complex hiring processes, unnecessary granting of severance pay) because they routinely overestimate the costs of fighting wrongful discharge suits.
A)True
B)False
Q2) Evidence indicates that a majority of discharged employees who are reinstated by an arbitrator perform their work in a "below average" capacity following reinstatement.
A)True
B)False
Q3) Arbitrators regard discharge as a last resort to be used only when all other corrective attempts have failed.
A)True
B)False
Q4) Arbitrators regard the term "subject to dismissal" as implying that management can implement disciplinary penalties other than discharge.
A)True
B)False
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Chapter 13: Labor Relations in the Public Sector
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Sample Questions
Q1) What is the labor relations term used to describe the involvement of multiple parties in the collective bargaining process, particularly applicable to state and local level public sector bargaining?
A) Transpartite bargaining.
B) Sunshine bargaining.
C) Sovereignty bargaining.
D) Multilateral bargaining.
E) End-run bargaining.
Q2) A majority of teachers, firefighters, and police are represented by public-sector unions.
A)True
B)False
Q3) A major advantage of the Civil Service Reform Act (CSRA) was that it established the framework for labor relations in the federal government by legislation, instead of by Executive Order.
A)True B)False
Q4) The so-called "free rider" issue is of little concern for public-sector unions. A)True
B)False
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Chapter 14: Labor Relations in Multinational Corporations
and in Other Countries
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following statements about NAFTA is true?
A) The NAFTA agreement includes the countries of the United States, Canada, and Mexico.
B) While many of the promised benefits due to NAFTA have not been realized, at least NAFTA has not resulted in serious unemployment in the United States and Canada.
C) NAFTA has caused a large loss of Mexican farm jobs because of lower barriers on the importation of crops to Mexico from other NAFTA nations.
D) Wages in Mexico have essentially been stagnant since NAFTA was enacted.
E) All of these statements are true.
Q2) As a result of NAFTA, real wages have grown rapidly for Mexican workers.
A)True
B)False
Q3) The majority of Mexican collective bargaining agreements contain a protection clause that protects employers from having to deal with a more demanding union.
A)True
B)False
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