

Industrial and Organizational Psychology
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Course Introduction
Industrial and Organizational Psychology explores the application of psychological principles and research methods to understand human behavior in workplaces and organizations. The course examines critical topics such as employee selection, training and development, performance appraisal, motivation, leadership, occupational health, and work-life balance. Students learn how psychological theory and empirical findings can optimize organizational effectiveness and employee well-being through practical interventions and evidence-based strategies. The course also addresses ethical issues and the impact of organizational culture, diversity, and technological change on the modern workplace.
Recommended Textbook Group Dynamics 7th Edition by Donelson R. Forsyth
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Page 2

Chapter 1: An Introduction to Group Dynamics
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Sample Questions
Q1) According to the McGrath's model of group tasks,the four basic group goals are generating,choosing,negotiating,and executing.
A)True
B)False
Answer: True
Q2) A fraternity,professional sports team,the Supreme Court,and the board of directors for a company are all examples of ___ groups.
A)primary
B)self-organizing
C)open
D)closed
E)decisional
Answer: D
Q3) Psychology and sociology have a monopoly on the study of groups since they were the first branches of science to identify and classify group dynamics.
A)True
B)False
Answer: False
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Chapter 2: Studying Groups
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Sample Questions
Q1) Which statement captures the essence of Lewin's concept of interactionism,or B = f (P,E)?
A)The people rioted,overtaken by "mob mentality."
B)June is a collectivistic person who very much enjoys helping others.
C)Conflict is more intense when between groups rather than individuals.
D)Extraverts enjoy being in groups more than introverts,except in groups with dominant leaders.
E)This test is so difficult,no one can get a perfect score.
Answer: D
Q2) Which correlation coefficient best indicates an inverse,or negative,relationship?
A)-5.83
B).314
C)0.01
D)-.85
E)1.34
Answer: D
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4

Chapter 3: Inclusion and Identity
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Sample Questions
Q1) A collectivistic person (allocentric)would likely DISAGREE with the following statement:
A)"To understand who I am,you must see me with members of my group."
B)"To me,pleasure is spending time with others."
C)"I would help,within my means,if a relative were in financial difficulty."
D)"I try to avoid disagreements with my group members."
E)"I like my privacy."
Answer: E
Q2) Communal relationships are typified by a concern for the group rather than personal gain.
A)True
B)False
Answer: True
Q3) Which statement does not belong with the others?
A)Group members refute or deny negative feedback about their groups.
B)Members blame their groups' failures on external causes,not internal causes.
C)Group members quit the group and join one that is more successful.
D)Group members compare the group positively to other,lower-status,groups.
E)Group members attribute their groups' successes to factors within the group.
Answer: C
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Page 5

Chapter 4: Formation
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Sample Questions
Q1) Schachter's experiments on affiliation suggest misery
A)loves happy company.
B)loves miserable company.
C)hates company.
D)hates miserable company.
Q2) Which of the following statements is true?
A)Individuals who have negative beliefs about groups (as indicated by their scores on the Beliefs about Groups scale)are less likely to join them.
B)Children whose parents were more involved in groups tend to avoid group activities when they reach adulthood.
C)Contrary to popular opinion,participation in sports as a youth does not predict affiliative tendencies in adulthood.
Q3) Which of the following is NOT one of the dimensions of personality in the Big Five theory?
A)openness to experience
B)agreeableness
C)conscientiousness
D)extraversion
E)assertiveness
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Page 6
Chapter 5: Cohesion and Development
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Sample Questions
Q1) Compare the concept of cohesion to the concept of entitativity.
Q2) Which of the following is NOT a currently accepted component of a multilevel conception of cohesion?
A)Cohesion is attraction to the group.
B)Cohesion is group unity.
C)Cohesion is teamwork.
D)Cohesion is positive affective tone.
E)Cohesion is strength of group mind.
Q3) Several experts who study group development believe that
A)conflict is destructive to groups and should be avoided if possible.
B)conflict usually only yields positive effects.
C)conflict is a normal and necessary part of group interaction.
D)groups must learn to avoid conflict.
Q4) Cohesiveness is such a complex concept that it cannot be defined.
A)True
B)False
Q5) Equifinality,in systems theory,is the potential to reach a given end state through any one of number of means.
A)True
B)False

Page 7
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Chapter 6: Structure
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Sample Questions
Q1) The participants in Sherif's study reverted to their original positions once they were free of the pressure of the group.
A)True
B)False
Q2) For ___ tasks,efficiency increases as network ___ increases.
A)simple;centralization
B)complex;saturation
C)complex;centralization
D)simple;openness
Q3) Which one is a centralized communication network?
A)Circle
B)Comcon
C)Wheel
D)Flat
Q4) You are talking to a friend who is about to begin a year-long internship program in a company.Use the Moreland and Levine's theory of socialization to give advice to your friend about the upcoming experience.
Q5) Under what conditions are centralized and decentralized communication networks most efficient?
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Chapter 7: Influence
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Sample Questions
Q1) Schachter found evidence of a curvilinear relationship between time and communication
A)whenever a deviant was in the group.
B)whenever the deviant refused to conform.
C)in some groups in the relevant,cohesive condition.
D)in the time pressures,cohesive condition only.
Q2) How does modifying jury size affect a jury's decision? Identify at least processes that may change when the jury's size is change from 12 to a smaller or larger size.
Q3) Summarize the methods used-and the results obtained-by Langer in her study of conformity and photocopying.
Q4) Social influence emanates from both the majority and the minority.
A)True
B)False
Q5) As groups increase in size,conformity tends to increase,but at an ever-decreasing rate.
A)True
B)False
Q6) Summarize the methods used and the results obtained by Moscovici in his studies of minority influence.
Page 9
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Chapter 8: Power
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Sample Questions
Q1) Which is one of the bases of power identified by French and Raven?
A)normative
B)interpersonal
C)bilateral
D)referent
E)charismatic
Q2) Diffuse status characteristics,such as gender and race,do not play a role in status allocation.
A)True
B)False
Q3) Carl is a 27-year-old who has worked for ten years with software development and hardware installation.When the group must decide what type of network to install,they listen to everything Carl says and make the choice he recommends.According to expectation-states theory,Carl achieved high status in this group because of his ___ status characteristics.
A)ascribed
B)ideal
C)specific
D)diffuse
E)potential
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Chapter 9: Leadership
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Sample Questions
Q1) According to Bass (1997),charismatic,transformational leaders tend to
A)express their convictions clearly and stress the importance of trust.
B)provide encouragement and meaning for group members.
C)stimulate others to develop new perspectives and ways of doing things.
D)deal with others as individuals.
E)exhibit all the actions listed here.
Q2) Alice is a ___ leader: she lets her employees know what is expected of them.She organizes her work force,sets definite standards for performance,and gives frequent feedback of employee progress.
A)least preferred
B)relationship oriented
C)task oriented
D)production focused
Q3) You are about to meet a person for the first time.You have been told only one thing about the person: That the individual is a "leader." Describe this individual in detail,including demographic and personal qualities.
Q4) Compare the great leader theory of leadership to the zeitgeist model,and use both models to explain the election of Donald Trump as president of the United States in 2016.
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Page 11

Chapter 10: Performance
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Sample Questions
Q1) When I try to remember the definition of the word synergy,if another person is with me and possibly evaluating me,I expend more mental effort,but that effort causes me to access more readily accessible bits of information,such as the word "energy" and "metallurgy." My reaction is MOST consistent with
A)Zajonc's drive theory.
B)distraction/conflict theory.
C)social orientation theory.
D)the mere-effort model.
E)a self-presentation analysis.
Q2) Triplett,who was one of the first researchers to study social facilitation,was inspired to do his work after watching ants in an ant colony working collaboratively as they foraged.
A)True
B)False
Q3) Eureka problems are to ___ tasks as non-Eureka problems are to ___ tasks.
A)demonstrably correct solution;solution is not obvious
B)judgmental;discretionary
C)cognitive;physical
D)closed;open
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Page 12
Chapter 11: Teams
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Sample Questions
Q1) I believe that a team is,in many respects,like a complex organism in that it takes in inputs from the environment,processes those inputs,and then generates outputs in a continuous,recursive process.I am a(n)___ theorist in my approach to teams.
A)motivational
B)systems
C)behavioral
D)cognitive
E)organizational
Q2) Holocracy is a multiteam system that requires all the members of an organization join to form a single,mega-team.
A)True
B)False
Q3) Team training begins by training individuals first then incorporating them into existing teams.
A)True
B)False
Q4) Teams composed of only men routinely outperform teams composed of only women.
A)True
B)False

Page 13
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Chapter 12: Decision Making
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Q1) In confirmation of __,when the group gathers for a previously scheduled 2:00 to 4:00 PM meeting,members manage to discuss,debate,and complain about various issues right up until 3:59.
A)the risky-shift phenomenon
B)Parkinson's law
C)shared mental model
D)sins of omission model
E)shared information bias
Q2) Which of the following statements is true?
A)Discussion to consensus is the best method to use to solve routine problems.
B)Voting takes longer than discussion to consensus.
C)The behind-the-scenes strategizing by group members aimed at manipulating the group's decision is called a social decision scheme.
D)Consensus is generally preferred when the group is grappling with sensitive issues.
Q3) You must make a decision in a group,but your group is a highly cohesive one.What should you,the group's leader,do to minimize the possibility of groupthink developing?
Q4) Why are meetings not as effective as they should be?
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Chapter 13: Conflict
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Sample Questions
Q1) ___ justice focuses on the fairness of distributed rights and resources whereas ___ justice focuses on the fairness of the steps followed when allocating rights and resources.
A)Procedural;distributive
B)Equity;equality
C)Distributive;procedural
D)Mediational;equity
E)Distributive;integrative
Q2) The Eskadors battle with a neighboring group,the Uminiacs,for control of a valley that contains rich,productive farmland.The Eskadors and Uminiacs are experiencing ___ conflict.
A)personal
B)substantive
C)procedural
D)mixed-motive
E)intergroup
Q3) Describe how people who differ in their basic values orientations perceive other people during episodes of conflict.
Q4) Compare and contrast soft,hard,and principled negotiation styles.
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Chapter 14: Intergroup Relations
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Sample Questions
Q1) Social identity theory argues that social categorization
A)produces intergroup conflict,even in the absence of competition.
B)leads to intergroup conflict only when misperceptions occur.
C)leads to intergroup conflict only when frustration builds.
D)reduces conflict by keeping groups separate.
Q2) Compare and contrast these two types of contact situations: extended contact hypothesis and the virtual contact hypothesis.
Q3) Compare and contrast honor,dignity,and face cultures,and explain how each culture deals with conflict.
Q4) Which of the following statements is true?
A)In an earlier study of boys who had already formed friendships,the Sherifs found that intergroup conflict undermined these original friendships.
B)The winning group shows more outgroup rejection than the failing group.
C)Ingroup-outgroup biases influence perceptions of the outgroup members,but not perceptions of the outgroup's products.
D)During conflict group members fail to make use of their stereotypes.
Q5) How do perpetrators of great violence against the members of other groups justify their actions?
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Chapter 15: Groups in Context
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Sample Questions
Q1) ___ seating arrangements discourage social interaction.
A)Sociopomic
B)Sociofugal
C)Sociopetal
D)Sociometric
E)Sociotelic
Q2) Which of the following statements is true?
A)Barker's ecological psychology assumes that personality differences determine behavior.
B)Behavior settings are bounded social situations that regulate the actions of people in the settings.
C)The impact of the environment on behavior is purely psychological.
D)Ecological psychology is scientific study of the effects of ambience on action.
E)Groups perform best when they have a surplus of members for the work to be done.
Q3) Third places are public places that are uniquely hospitable,socially entertaining,and informal.
A)True
B)False
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Chapter 16: Growth and Change
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Q1) At the first session of the meeting you attend,you are surprised to learn that no one is "running" the meeting-no psychologist or health-professional is conducting the session.You are likely attending a meeting of a(n)___ group.
A)psychoanalytic therapy
B)encounter
C)support
D)Gestalt therapy
E)structured training
Q2) Feedback from other members to the individual is most closely associated with which therapeutic factor?
A)hope
B)universality
C)interpersonal learning
D)self-disclosure
E)altruism
Q3) Because they lack intimacy,online support groups are less effective than face-to-face support groups.
A)True
B)False
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Page 18

Chapter 17: Crowds and Collectives
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Sample Questions
Q1) Two basic types of panics are
A)planned and spontaneous.
B)acquisitive and escape.
C)mobbing and crowding.
D)fads and crazes.
E)aggressive and submissive.
Q2) Which of the following does not fit with the others?
A)diffusions
B)trends
C)fads
D)social movements
E)riots
Q3) Psychogenic illnesses are illness that have no organic basis and are likely caused by psychological and interpersonal factors.
A)True
B)False
Q4) The social movement in Egypt in the spring of 2011 was an example of a revolutionary social movement.
A)True
B)False
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