Industrial and Organizational Psychology
Mock Exam
Course Introduction
Industrial and Organizational Psychology explores the application of psychological principles and research methods to the workplace and organizations. The course examines topics such as personnel selection, employee motivation, job satisfaction, leadership, performance appraisal, organizational culture, and work-life balance. Students learn how psychological theories and evidence are used to improve productivity, enhance employee well-being, and solve practical problems in various organizational settings. By integrating scientific knowledge with real-world examples, the course provides a foundation for understanding human behavior in professional environments and prepares students for careers in human resources, management, and consulting.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
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10 Chapters
1024 Verified Questions
1024 Flashcards
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Page 2
Chapter 1: What Is Organizational Behaviour
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73203
Sample Questions
Q1) Loss of jobs to international outsourcing means that all jobs in an organization tend to be in a permanent state of change.
A)True
B)False
Answer: True
Q2) The North American Free Trade Agreement and the European Union are examples of initiatives that increase trade between member countries,thereby increasing the chance that managers work in a multicultural environment.
A)True
B)False
Answer: True
Q3) According to the Competing Values Framework,the issues that relate to team building and interpersonal communications are internal and flexibility focused.
A)True
B)False
Answer: True
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Chapter 2: Perception, personality, and Emotions
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Research suggests that the halo effect is more likely to be extreme when personality traits are ambiguous in behavioural terms,when the traits have moral overtones,and when the perceiver is judging traits with which he or she has had limited experience.
A)True
B)False
Answer: True
Q2) Sean has a proactive personality.He will likely achieve career success because he will select,create,and influence work situations to his favour,develop the right contacts in higher places,and seek out job and organizational information.
A)True
B)False
Answer: True
Q3) Those with low self-esteem are more likely than those with high self-esteem to choose more unconventional jobs,and to also take more risks in job selection,because they are unsure of their skills and competencies.
A)True
B)False
Answer: False
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4
Chapter 3: Values, attitudes, and Their Effects in the Workplace
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Organizational commitment refers to the degree to which
A)employees identify with the organization's purpose.
B)employees identify with the organization they work for and its goals.
C)employers are committed to their employees.
D)employers are committed to maintaining the membership of their employees.
E)employees and employers are both committed to each other.
Answer: B
Q2) Companies can increase organizational commitment by
A)encouraging organizational citizenship.
B)clarifying power distance rules.
C)recognizing employees for the quality of their individual performance.
D)emphasizing need for loyalty to the organization.
E)clarifying instrumental values expected of all employees.
Answer: C
Q3) Baby Boomers are considered to be looking for job satisfaction.
A)True
B)False
Answer: False
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Chapter 4: Motivating Self and Others
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/73206
Sample Questions
Q1) A person's internal desire to do something,due to such things as interest,challenge,and personal satisfaction is known as extrinsic motivation.
A)True
B)False
Q2) According to your text,the three key elements of motivation are intensity,direction,and A)focus.
B)persistence.
C)action.
D)needs.
E)process.
Q3) Kim likes to take on tasks where she knows that,if she puts in enough effort,she will be able to achieve good performance on the task.This is known as A)expectancy.
B)valence.
C)instrumentality.
D)self-actualization.
E)motivation.
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6
Chapter 5: Working in Teams
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Effective teams show reflexivity,meaning that they reflect on and adjust their master plan when necessary.
A)True
B)False
Q2) Evidence indicates that teams (such as self-managed teams)do not always need a leader.
A)True B)False
Q3) The question "What do others expect of me?" relates to the ________ stage of team development.
A)forming
B)norming
C)storming
D)performing
E)adjourning
Q4) Leaders can help teams achieve team efficacy by helping the team to achieve small successes and by providing skills training.
A)True B)False
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Chapter 6: Communication, conflict, and Negotiation
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Communication technologies that allow users to set up lists of contacts,updating casual information,and hosting chat rooms for personal contacts are examples of
A)communication networks.
B)instant messaging.
C)social networking.
D)silent communication.
E)email.
Q2) Social networking is a communication tool limited to workplace internal networks.
A)True
B)False
Q3) Researchers use ______________ to describe people's conflict management strategies.
A)functional conflict
B)filtering
C)dual concern theory
D)cognitive conflict
E)selective perception
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Chapter 7: Power and Politics
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Power is defined as
A)the capacity to persuade others.
B)dependency upon others.
C)the right to make rules.
D)being rewarded by others.
E)independence.
Q2) When you possess something that others require but that you alone control,you make them dependent upon you and therefore you gain power over them.
A)True
B)False
Q3) Sexual harassment occurs only if there is physical contact of a sexual nature.
A)True
B)False
Q4) Fear and intimidation are coercive bases of power.
A)True
B)False
Q5) Political behaviour is an accepted part of working in an organization.
A)True
B)False
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Chapter 8: Leadership
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/73210
Sample Questions
Q1) Compare and contrast the characteristics,roles,and activities of a manager and a leader.Identify at least six characteristics of each and describe them in detail,giving examples to support your answer.
Q2) According to your text,which of the following situations is considered a substitute for both task-oriented and relationship-oriented leadership?
A)people working in cohesive work groups
B)individuals who are indifferent to rewards
C)having rigid rules and procedures to guide behaviours
D)having goals that are explicit and formalized
E)jobs that are highly structured
Q3) Tom is the new CEO,and one of the main reasons he was hired was that he has the ability to inspire followers during times of great change.Tom is likely a
A)transactional leader.
B)charismatic leader.
C)visionary leader.
D)exceptional leader.
E)change leader.
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10
Chapter 9: Decision Making,creativity and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) When evaluating group effectiveness,it is important to consider group success criteria._________ stimulate ideas but,with many people talking at once,block the thought process and eventually impede the sharing of ideas.
A)Interacting groups.
B)Brainstorming groups.
C)Nominal groups.
D)Electronic groups.
E)Taskforce groups.
Q2) Groupshift most often means decisions
A)are made by groups rather than individuals.
B)are more risky.
C)are made more quickly.
D)prove less effective.
E)are more conservative.
Q3) ________ will increase the level of creativity employees are able to achieve.
A)Time restrictions
B)Group homogeneity
C)Win-lose situations
D)Job challenges
E)Restricted resources
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Chapter 10: Organizational Culture and Change
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Cynicism is an excellent source of change,as it brings out the critical evaluation of the status quo and is the starting point of successful change.
A)True
B)False
Q2) From the standpoint of employees,culture is valuable because it A)empowers people.
B)spells out what is important in the organization.
C)clearly distinguishes between managers and employees.
D)establishes policies and procedures.
E)limits use of power.
Q3) Franco is Gisele's most senior employee,and he has been with the organization for 20 years.Franco has been very resistant to some of the changes taking place in the company because they affect his responsibilities.Gisele's efforts to overcome Franco's resistance are known as
A)co-optation.
B)change.
C)freezing.
D)restraining.
E)unfreezing.
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