Human Services Professional Practice
Exam Materials
Course Introduction
Human Services Professional Practice explores the foundational principles, roles, and skills required for effective service delivery in diverse human services settings. This course examines the ethical frameworks, communication techniques, and intervention strategies essential for working with individuals, families, and communities facing a range of social issues. Students are introduced to the dynamics of client engagement, case management, advocacy, and collaboration with interdisciplinary teams, preparing them for professional responsibilities and challenges in the human services field. Through theoretical knowledge and applied learning, students develop competencies in culturally responsive practice, self-reflection, and evidence-based decision-making.
Recommended Textbook
Becoming a Helper 6th Edition by Marianne Schneider Corey
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13 Chapters
523 Verified Questions
523 Flashcards
Source URL: https://quizplus.com/study-set/2841 Page 2
Chapter 1: Are the Helping Professions for You
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/56679
Sample Questions
Q1) Because interests tend to be unstable,interest measurement is not generally used in career planning.
A)True
B)False
Answer: False
Q2) Jim is seeking a career in the helping professions with the hope that he will exert a significant influence on the lives of those seeking help.His motivation to help others is based on the need
A)for prestige and status.
B)to care for others.
C)to make an impact.
D)to provide answers.
E)to be needed.
Answer: C
Q3) The need to be needed is a fairly typical motivation for becoming a helper.
A)True
B)False
Answer: True
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3
Chapter 2: Knowing Your Values
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Lucinda is seeking help to determine whether she should remain in a stagnant relationship.Her counselor should
A)take an authoritative stance and tell her what to do.
B)help Lucinda examine her options carefully before making a decision.
C)reveal her own values about relationships with the hope of persuading Lucinda to adopt her values.
D)both a and c
Answer: B
Q2) Stacey and Jim have been struggling as a couple ever since Stacey was promoted at work and given a substantial salary increase.They come to therapy with the goal of deciding whether to remain a couple or break up.As their couples therapist,it would be best if you
A)assist them in exploring and evaluating cultural messages they received about gender-role expectations.
B)facilitate their awareness in order to help them make self-directed choices.
C)use your expertise to offer them advice about the decision they should make.
D)all of the above
E)a and b only
Answer: E
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Page 4
Chapter 3: Helper Know Thyself
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/56673
Sample Questions
Q1) Nancy,a high school senior,feels pressured by her parents to pursue a nursing degree right after graduation;however,she is uncertain about her future direction.She recently started dating,has developed new friendships,and would like to postpone college to see what it's like to have a life.Nancy is working on which of Erikson's developmental tasks?
A)intimacy versus isolation
B)industry versus inferiority
C)initiative versus guilt
D)identity versus identity confusion
Answer: D
Q2) 42.In The Human Odyssey: Navigating the Twelve Stages of Life,Thomas Armstrong (2007) maintains that every stage of life is equally significant and necessary for the welfare of humanity.
A)True
B)False
Answer: True
Q3) Dysfunctional families are characterized by each member having a separate life.
A)True
B)False
Answer: False
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Chapter 4: Common Concerns of Beginning Helpers
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/56672
Sample Questions
Q1) Jane arrives at each weekly counseling session with a disaster.She usually starts each session with,"You won't believe what happened to me this week..." and continues with a litany of woes.The most appropriate counselor response would be:
A)You need to examine the way you thrive on chaos.
B)You must feel overwhelmed by all those problems.
C)Why don't you sit quietly for a moment and reflect on what is the one concern that is most pressing to you at this time.
D)You need to look at the part you are playing in all these situations.
E)We need to set some goals to overcome some of the adversities in your lifE.
Q2) Transference is a phenomenon that occurs in long-term psychotherapy,but does not occur in brief therapy.
A)True
B)False
Q3) Helpers who work with the seriously ill or dying are particularly vulnerable to the effects of countertransference.
A)True
B)False
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Chapter 5: The Helping Process
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Your orientation to the helping process is most largely a function of A)your client population.
B)your beliefs about human nature and how people change.
C)the agency's policies where you are employed.
D)the resistances your clients manifest.
Q2) Perhaps the most important type of self-disclosure is that which A)focuses on the relationship between you and your client. B)involves telling the client detailed stories about your personal past and present problems.
C)concerns issues that you have effectively processed. D)relate to the client's issues.
Q3) In a large measure,failure within the professional ranks to control rising costs has contributed to external control by the managed care industry.
A)True
B)False
Q4) Some mental health professionals oppose a diagnostic model on the assumption that this approach labels and stigmatizes clients.
A)True
B)False
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Chapter 6: Theory Applied to Practice
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) Rational emotive behavior therapy utilizes a wide range of cognitive,emotive,and behavioral techniques.
A)True B)False
Q2) In the person-centered approach,therapist interpretation is considered important as a way of bringing about change.
A)True B)False
Q3) Family therapists function as A)models. B)teachers.
C)coaches.
D)all of the above.
E)none of the abovE.
Q4) Although behavior therapists do not emphasize the client-therapist relationship,they consider a good working relationship as an essential precondition for effective therapy. A)True
B)False
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Page 8
Chapter 7: Understanding Diversity
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/56669
Sample Questions
Q1) It is essential that helpers understand their assumptions about family values if they hope to effectively work with culturally diverse families.
A)True
B)False
Q2) Overall,persons with disabilities remain the most disenfranchised group in almost every society,regardless of their ethnicity.
A)True B)False
Q3) Adopting a multicultural perspective allows us to think about diversity without polarizing issues into right or wrong.
A)True
B)False
Q4) It is realistic to expect that effective helpers will have an in-depth knowledge of all cultural backgrounds.
A)True B)False
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Page 9
Chapter 8: Ethical Legal Issues Facing Helpers
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) It may be necessary to make a referral when
A)it is evident that the helper does not have the skills or the responsibility to offer the client the needed services.
B)the client is failing to make progress.
C)personal factors are likely to interfere with a productive working relationship.
D)all of the above
Q2) Regarding informed consent,all of the following are true except for one statement.Which one is false?
A)What and how much to tell clients is determined in part by the clientele.
B)It is a good practice for helpers to employ an educational approach by encouraging clients' questions about the helping relationship.
C)Educating clients about the helping process is something that ought to be completed at the intake session.
D)Dealing with client questions is especially critical at the initial stage of helping.
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Chapter 9: Managing Boundary Issues
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56667
Sample Questions
Q1) A boundary crossing is a departure from standard practice that could potentially benefit clients.
A)True
B)False
Q2) Martin has been Joanna's counselor for five years and has developed a strong attraction to her.He believes the attraction is mutual and decides to pursue a sexually intimate relationship with her.Martin is disregarding the fact that A)all of the ethics codes of the professional organizations prohibit sexual relationships between client and therapist.
B)he could potentially be convicted of a felony.
C)his actions would likely result in exploiting and harming Joanna.
D)he could have his license revokeD.
E)all of the abovE.
Q3) Nonsexual dual or multiple relationships tend to be complex,and few of the questions surrounding them have simple and absolute answers.
A)True
B)False
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Chapter 10: Getting the Most From Your Fieldwork
Supervision
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56678
Sample Questions
Q1) Ann's field placement involves working with victims of domestic abuse.Formerly an abuse victim herself,Ann over-identifies with several clients and has told her field supervisor that she wants to help other victims as she had been helped.It would be best if Ann
A)changed her placement so she is not working with abuse victims.
B)asked her supervisor for therapy in order to overcome her difficulties working with domestic abuse clients.
C)recognized that she is not personally fit for the profession.
D)sought personal therapy along with supportive supervision.
Q2) One way to learn is to be willing to make mistakes and to talk openly with supervisors about difficulties with clients.
A)True
B)False
Q3) Supervisors play multiple roles in the supervision,which means
A)that the boundaries are not always clear.
B)that supervision and therapy ought to be combined in the supervisory process.
C)any mixing of roles by supervisors is highly unethical.
D)supervisors should not point out to a supervisee his or her blocks and countertransferences with clients.
Page 12
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Chapter 11: Stress,Burnout and Self-Care
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/56677
Sample Questions
Q1) Aaron Beck contends that people with emotional difficulties tend to commit characteristic "logical errors" that tilt objective reality in the direction of self-deprecation.
A)True
B)False
Q2) According to Ellis,it is largely our own repetition of early-indoctrinated beliefs,rather than a parent's repetition that keeps dysfunctional thinking alive within us.
A)True
B)False
Q3) Which of the following actions could an agency take to help its staff members stave off burnout?
A)Provide child care at the job site
B)Create support groups
C)Offer counseling for staff members
D)All of the above
Q4) The process of working with clients may open helpers up to some of their deepest personal struggles and unfinished business.
A)True
B)False
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Chapter 12: Working With Groups
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/56676
Sample Questions
Q1) Group work can be seen as a treatment of choice because A)through feedback of other members and the leader,individuals have a chance to learn about themselves.
B)by sharing feelings with others in the group,members feel less alone.
C)group offers members hope that a new life is possible.
D)the caring and acceptance that develop in a group are a powerful healing force.
E)all of the above
Q2) Groups that are emerging in most settings tend to be short-term groups designed for specific client populations and remediation of specific problems.
A)True
B)False
Q3) A research study showed that co-leaders who do not communicate effectively tend to spend an inordinate amount of time within the group on their relationship issues. A)True
B)False
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14
Chapter 13: Working in the Community
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/56675
Sample Questions
Q1) Who is likely to receive the greatest benefit from direct community services?
A)Teenagers participating in an AIDS awareness/prevention workshop.
B)A heroine addict.
C)The leader of a gang.
D)All of the above
Q2) Arranging for referrals is not considered as an important part of the crisis intervention approach.
A)True
B)False
Q3) Helpers who participate in social and political activism are carrying out which of the following roles?
A)outreach
B)client advocacy
C)paraprofessional intervention
D)preventive education
E)consultant
Q4) Client advocacy is an example of a direct community service.
A)True
B)False
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