Human Services Practices
Test Preparation
Course Introduction
Human Services Practices explores the foundational theories, skills, and ethical principles essential to the human services profession. This course provides students with an understanding of client engagement, needs assessment, case management, advocacy, and the delivery of community resources. Students will learn to work effectively with diverse populations in various settings such as mental health agencies, schools, and community organizations. Emphasis is placed on developing communication, problem-solving, and critical thinking skills necessary to support individuals and groups, while also fostering professionalism and cultural competence within the human services field.
Recommended Textbook
An Introduction to Human Services 7th Edition by Marianne R. Woodside
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9 Chapters
199 Verified Questions
199 Flashcards
Source URL: https://quizplus.com/study-set/2125
Page 2
Chapter 1: An Introduction to Human Services
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19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/42334
Sample Questions
Q1) Principles of teaming include all EXCEPT:
A) pleasing the customer.
B) working together cooperatively.
C) communicating with team members.
D) sharing responsibility.
Answer: A
Q2) The relationship the human service professional has with other professionals is described in all but ONE of the following statements:
A) The relationship the human service professional has with other social service professionals is a measure of the status of human services.
B) Other helpers work side by side with human service workers.
C) According to many social service providers, the work of the human service professional is essential.
D) The human service worker is the mental health specialist.
Answer: D
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3
Chapter 2: A History of Helping
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/42335
Sample Questions
Q1) The Medicare Prescription Drug,Improvement,and Modernization Act of 2003 was passed to
A) establish a method for verifying customers' enrollment in Medicare
B) provide an easy way to obtain prescriptions
C) prevent prescription drug abuse
D) provide outpatient prescription drug benefits for individuals on Medicare
Answer: D
Q2) Proponents of laissez faire economics and Social Darwinism discouraged human service provisions by the
A) asylums
B) church
C) government
D) private sector
Answer: C
Q3) A major component of the Welfare Reform Legislation in 1996 was to
A) provide child care, food, and housing
B) turn welfare over to the states
C) mandate new procedures for collecting child support
D) subsidize child care AFDC, and energy assistance
Answer: B
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Chapter 3: Human Services Today
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/42333
Sample Questions
Q1) Which one of the following best characterizes the Americans with Disabilities Act (ADA)?
A) patterned after the Manpower Development Act
B) patterned after affirmative action legislation
C) intended to enable people with disabilities access to goods and services
D) intended to address areas such as employment, goods and services, and participation in the political process
Answer: C
Q2) The WWW is expanding services to include
A) descriptions of community, state, and national services
B) advertisements of services available
C) online therapy
D) all of the above
Answer: D
Q3) Urbanization is a problem because
A) it is becoming more pronounced in poor countries.
B) crowded countries cause mental illness.
C) children have to walk to school.
D) families cannot survive urban pressures.
Answer: A
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Chapter 4: Models of Human Service Delivery
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/42336
Sample Questions
Q1) Today fast and easy access to health information is an advantage of A) the public health model.
B) medicine online.
C) Healthy People 2020.
D) the internet.
Q2) Healthy People is a national public health effort to improve the health of all people by
A) developing heart disease and cancer cures.
B) controlling tobacco use among young people.
C) defining a prevention agenda.
D) promoting exercise for people of all ages.
Q3) Both the medical model and the public health model have in common:
A) helping those who are mentally ill
B) delivering services to cure an illness
C) using medical intervention
D) working to prevent the spread of disease
Q4) Compare and contrast the three service delivery models by examining a view of the problem,the recipient of services,the worker,the goals,and the treatment.
Q5) Define public health using 2 different approaches to this concept.
Q6) Discuss the contributions of the public health service since the late 1700s.
Page 6
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Chapter 5: The Client
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/42337
Sample Questions
Q1) Many of the homeless are currently
A) individuals who want to live in the cities.
B) victims of rapid social change.
C) individuals who want to live on the streets.
D) dually diagnosed mentally and physically ill.
Q2) Reasons for homelessness include all EXCEPT:
A) deinstitutionalization
B) technology
C) transportation
D) urban renewal
Q3) Which perspective is useful in determining client needs?
A) hierarchical needs
B) conflicting needs
C) developmental process
D) meeting needs
Q4) Within the hierarchy of needs,security needs are represented by
A) having three good meals each day.
B) having a family.
C) having shelter.
D) having friendships.
Page 7
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Chapter 6: The Human Service Professional
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23 Verified Questions
23 Flashcards
Source URL: https://quizplus.com/quiz/42338
Sample Questions
Q1) The criterion used by clients and workers to make choices is A) valuing.
B) prizing.
C) helping.
D) philosophizing.
Q2) Providing services for people who need ongoing support of some kind best describe the role of A) advocate.
B) broker.
C) caregiver.
D) mobilizer.
Q3) What are some of the typical duties of the human service professional? Why are the duties so diverse?
PG.178 - 179
Q4) Discuss three ways to categorize helpers.
PG.168-169
Q5) Identify and describe the three major categories of human service roles.
PG.179
Q6) Distinguish between front-line and administrative roles.
PG 179- 186
Page 8
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Chapter 7: The Helping Process
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24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/42339
Sample Questions
Q1) The who,what,where,when,and why of a message is the
A) affective component.
B) cognitive component.
C) SOLER.
D) questioning component.
Q2) Clients who may come for help more or less willingly but fail to carry through or participate are
A) culturally different clients.
B) Asian American clients.
C) reluctant clients.
D) resistant clients.
Q3) The foundation of all group functioning is
A) leadership.
B) human service support.
C) self help.
D) communication skills.
Q4) Describe four components of the communication process and the importance of each.
Q5) Describe when you might use resolution-focused brief therapy.
Q6) Discuss strategies that would be helpful with challenging clients.
Page 9
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Chapter 8: Working Within a System
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/42340
Sample Questions
Q1) Paperwork serves ALL but one of the following functions:
A) documenting for funding
B) documenting client history
C) allowing helpers to build rapport
D) establishing a permanent client record
Q2) The process of advocacy includes ALL but ONE of the following:
A) identify needs of the population
B) identify how to meet needs
C) work with a network of individuals
D) teach clients how to identify needs
Q3) Paperwork is difficult because
A) there is not enough room on the forms
B) client histories are too complex
C) crisis work comes before documentation
D) flies get lost
Q4) A job description
A) tells you exactly what are the job responsibilities
B) outlines the chain of command
C) includes functions and qualifications
D) is written to attract applicants
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Chapter 9: Professional Concerns
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/42341
Sample Questions
Q1) A code of ethics includes all but
A) the goals of the profession
B) guidance for professional behavior
C) contributions to a professional identity
D) instructions for all ethical dilemmas
Q2) Explain the importance of informed consent.
Q3) Which of the following intervenes and overrides professional codes of ethics only when necessary to protect public health,safety,and welfare?
A) law
B) supervisor
C) client
D) philosophy
Q4) Professionals have responded to the dilemmas of service provisions by
A) developing codes of ethics
B) writing professional disclosure statements
C) demanding the right of privileged communication
D) introducing an ethical decision-making model
Q5) Discuss the types of confidentiality and provide examples of each.
Q6) Explain the concepts of competence and responsibility.
Q7) Explain the steps involved in the ethical decision-making model.
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