Human Resource Strategy
Final Exam Questions
Course Introduction
Human Resource Strategy explores the alignment of human resource management (HRM) practices with organizational goals to gain competitive advantage. The course examines how strategic HRM decisions, such as talent acquisition, development, retention, and performance management, influence overall business outcomes. Students will analyze case studies and contemporary models to understand the integration of workforce planning, organizational culture, change management, and leadership development within broader corporate strategies. Emphasis is placed on adapting HR strategies to dynamic external environments and on leveraging human capital as a key driver of organizational success.
Recommended Textbook
Strategic Human Resources Planning 5th edition by Belcourt
Available Study Resources on Quizplus
14 Chapters
808 Verified Questions
808 Flashcards
Source URL: https://quizplus.com/study-set/909
Page 2
Chapter 1: Strategic Management
Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/17905
Sample Questions
Q1) In order to achieve success implementing change, what two concepts do HR managers need to match together?
A) motivation and hiring practices
B) position modules and salary theories
C) principles and salary theories
D) HRM practices and organizational goals
Answer: D
Q2) What is a corporate strategy? Identify the three major corporate or organization-wide strategies outlined by the authors in the text and discussed in class and provide examples of each.
Answer: Corporate Strategies are focused on overall strategy for the company and its businesses or interests.These strategies are usually focused on long-term growth and survival goals.
There are three corporate strategy options:
-Restructuring (turnaround, divestiture, liquidation, bankruptcy) -Growth (incremental growth, international growth, mergers and acquisitions) -Stability (maintain the status quo)
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Aligning HR With Strategy
Available Study Resources on Quizplus for this Chatper
55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/17906
Sample Questions
Q1) There is a negative relationship between the amount of money spent on training employees and the perceived value of human capital.
A)True
B)False
Answer: False
Q2) At Sears, which of the following will NOT be an impact on customers if employees are trained to change their behaviours?
A) customer satisfaction
B) customer retention
C) customer sales
D) customer appreciation
Answer: D
Q3) A firm's human resources are more valuable for sustained competitive advantage than technological and physical resources.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Environmental Influences on HRM
Available Study Resources on Quizplus for this Chatper
57 Verified Questions
57 Flashcards
Source URL: https://quizplus.com/quiz/17907
Sample Questions
Q1) What makes protecting intellectual property and safeguarding company secrets more difficult?
A) ease of transferring technology
B) built-in obsolescence of technology
C) the small number of employees who control the technology
D) accessibility to technology day and night
Answer: A
Q2) What timeframe is most relevant for HR strategists?
A) 2 to 3 years
B) 5 to 6 years
C) 9 to 10 years
D) 12 to 13 years
Answer: A
Q3) What trend is occurring in the labour market with Baby Boomers?
A) Baby Boomers might be eligible, but will delay retirement.
B) Baby Boomers will be the only generation to have organizational pensions.
C) Baby Boomers will live the longest of the younger generations.
D) Baby Boomers will require greater accommodations in the workplace.
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Job Analysis
Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/17908
Sample Questions
Q1) The last step in job analysis is to maintain new methods and performance standards for the job or process.
A)True
B)False
Q2) According to the textbook, which organization has structured its HR policies and programs using competency modelling?
A) BMW
B) 3M
C) AT&T
D) YMCA
Q3) Under which category in the Position Analysis Questionnaire would the use of interpersonal contacts in the work environment be used?
A) information input
B) mental processes
C) work output
D) relationships with other workers
Q4) In a job analysis, every job will have one or more positions.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: The HR Forecasting Process
Available Study Resources on Quizplus for this Chatper
58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/17909
Sample Questions
Q1) What type of forecasting is concerned with tracking internal change instituted by the organization's managers?
A) process-based
B) event-based
C) scenario-based
D) transaction-based
Q2) List and briefly describe the HR programs that can be implemented to address HR surpluses AND HR shortages.
Q3) Given the effects of the Fukushima nuclear disaster caused by the T hoku earthquake and tsunami on the external environment, what type of forecasting would HR professionals utilize to incorporate catastrophic circumstances and their consequences?
A) transaction-based forecasting
B) process-based forecasting
C) event-based forecasting
D) critical-based forecasting
Q4) HR shortage = HR demand < HR internal supply.
A)True
B)False
Q5) List the FIVE steps in HR forecasting in their appropriate order.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Determining HR Demand
Available Study Resources on Quizplus for this Chatper
58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/17910
Sample Questions
Q1) If there are several dependent variables, then the regression is referred to as multivariate regression analysis.
A)True
B)False
Q2) A ratio analysis is a quantitative method of projecting HR demand by analyzing the relationship between an operational index and the number of employees required.
A)True
B)False
Q3) What is the most common operational index used by organizations in a trend analysis?
A) sales level
B) units produced
C) clients served
D) production hours
Q4) HR budgets are a qualitative method of HR demand forecasting that estimates the number and types of personnel required by the organization.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 7: Ascertaining HR Supply
Available Study Resources on Quizplus for this Chatper
57 Verified Questions
57 Flashcards
Source URL: https://quizplus.com/quiz/17911
Sample Questions
Q1) If the organization's goal is to monitor and control absenteeism and employee turnover, what is another term for this HR strategy called?
A) attrition
B) succession
C) absenteeism
D) retention
Q2) According to the article "Developing Effective Employee Retention Policies," what are two strategies that should typically be included in a retention policy?
A) Form retention task force; and promote from within.
B) Measure turnover; and enforce employee loyalty.
C) Review compensation; and measure job ineffectiveness.
D) Hold line managers responsible; and ensure attrition.
Q3) What type of probability is associated with an individual's movement behaviours in a specific job, given the Markov model?
A) stochastic probability
B) movement probability
C) transitional probability
D) promotion probability
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Succession Management
Available Study Resources on Quizplus for this Chatper
57 Verified Questions
57 Flashcards
Source URL: https://quizplus.com/quiz/17912
Sample Questions
Q1) One way of orienting a new employee quickly is to place him or her in a new department every few weeks.
A)True
B)False
Q2) According to the textbook, why did many Canadian dynasties fail?
A) Because their heirs were incapable of managing the business.
B) Because they did not monitor the external environment.
C) Because they expanded too quickly into global markets.
D) Because they were unaware of anticipated mergers and acquisitions.
Q3) What negative consequence might result if there is a delay in naming a successor when a key executive, like a CEO, suddenly quits?
A) Decreased operating performance for up to two years.
B) Increased recruitment and selection of middle managers.
C) Decreased opportunities for management development.
D) Increased likelihood that the successor will be a family member.
Q4) If a contract is transactional in nature, it will list the responsibilities of each party in the employer-employee relationship.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Information Technology
Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/17913
Sample Questions
Q1) HRIS represents "human resources intelligence system."
A)True
B)False
Q2) Which of the following applications receive the highest levels of IT support?
A) employee self-assessments
B) organizational charts
C) online service delivery
D) career development
Q3) Workforce analytics applications address the challenge of getting business intelligence for operational decision making.
A)True
B)False
Q4) PeopleSoft is the world's third-largest independent software provider.
A)True
B)False
Q5) E-Learning is the process of learning contents distributed in digital format.
A)True
B)False
Q6) What are the most common IT implementation pitfalls?
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Downsizing and Restructuring
Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/17914
Sample Questions
Q1) Some researchers have found evidence that the longer a person is unemployed, the higher the person's risk for suicide.
A)True
B)False
Q2) If employees believe that they will be rewarded for loyal service and feel protected by job security, what type of contract do they have?
A) employment contract
B) psychological contract
C) union contract
D) long-term contract
Q3) There are three types of restructuring: portfolio, human capital, and organizational.
A)True
B)False
Q4) Asking employees to take voluntary sabbaticals is one medium-term solution to avoid downsizing.
A)True
B)False
Q5) What are FOUR of the reasons that organizations downsize?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Strategic International HRM
Available Study Resources on Quizplus for this Chatper
58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/17915
Sample Questions
Q1) What is one of the internal factors with which international HR planning must fit?
A) local economy
B) host country culture
C) competitors' strategies
D) existing HR system
Q2) What are the three international training approaches promoted by the textbook?
A) case studies; lecture-based briefings; vicarious learning
B) information giving; behavioural modelling; experiential forms
C) role-playing; field experiences; sensitivity training
D) culture assimilators; on-the-job; area studies
Q3) Which of the following is NOT considered a part of Canada's union structure?
A) industrial
B) craft
C) conglomerate
D) professional
Q4) What is repatriation? What are some of the issues facing repatriates?
Q5) What are THREE of the key challenges facing strategic international HRM?
Q6) Identify and briefly explain the THREE different approaches to SIHRM.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Mergers and Acquisitions
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/17916
Sample Questions
Q1) Which of the following is NOT one of the key areas that General Mills' transition team focused upon?
A) Develop the systems that mattered most to employees.
B) Provide fair compensation and incentives to employees.
C) Sequence the implementation of any new systems.
D) Use a climate survey to monitor employee feedback.
Q2) Within what timeframe should the majority of anticipated synergies be captured and identified to ensure the success of the merger?
A) Within the first quarter.
B) Within the first year.
C) Within two years.
D) Within five years.
Q3) When XM and SIRIUS - two satellite radio businesses in Canada - merged, the impact was negligible on the bottom line for XM.
A)True
B)False
Q4) What is a merger? Identify and describe THREE different types of mergers.
Q5) Identify and describe TWO of the three major benefits of mergers.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Outsourcing
Available Study Resources on Quizplus for this Chatper
57 Verified Questions
57 Flashcards
Source URL: https://quizplus.com/quiz/17917
Sample Questions
Q1) Why do organizations outsource? List THREE of the six primary reasons.
Q2) In an outsourcing arrangement, what typically happens to the employees who currently do the outsourced function in-house?
A) They are fired.
B) They quit or retire.
C) They move to another company.
D) They transfer to other functions.
Q3) The most important deliverables to SaskCentral when it was searching for an outsourcing solution included accuracy, knowledge of legislation, and cost-effectiveness.
A)True
B)False
Q4) What is one service risk to an organization in having a company provide outsourcing arrangements?
A) The vendor might have a less personal relationship with employees.
B) The outsourcer might allow changes to the contract.
C) The vendor might limit certain proprietary technology.
D) The outsourcer might have a disruption of service.
Q5) List and briefly explain THREE risks associated with outsourcing.
Q6) Define outsourcing.
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Evaluation of HR
Available Study Resources on Quizplus for this Chatper
58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/17918
Sample Questions
Q1) Which of the following is NOT part of the 5C model of HRM impact?
A) Contribution
B) cost control
C) Compliance
D) Commitment
Q2) There are four sources of benchmarking partners: internal, competitive, sector, and external.
A)True
B)False
Q3) There are three typical measures for efficiency: time, quality and cost.
A)True
B)False
Q4) Why are measures of managerial perceptions necessary when evaluating HRM effectiveness?
A) Because other measures are time-consuming and meaningless.
B) Because management has a unique, comprehensive perspective.
C) Because management can give rich, qualitative information.
D) Because financial measures are neither available nor appropriate.
Q5) Identify and briefly describe the 5C Model of HRM Impact.
Q6) Identify and describe THREE different approaches to measuring HRM practices.
Page 16
To view all questions and flashcards with answers, click on the resource link above.