Human Resource Management Test Preparation
Course Introduction
Human Resource Management is a comprehensive course that explores the principles, functions, and practices involved in effectively managing an organizations workforce. Students will examine key topics such as recruitment and selection, employee training and development, performance appraisal, compensation, labor relations, and employment law. The course emphasizes strategic HRM approaches and the impact of human resources on organizational success, while also addressing ethical issues and modern challenges in managing a diverse workforce. Through case studies and real-world applications, students will develop the skills necessary to support and enhance employee performance and organizational goals.
Recommended Textbook
Industrial Organizational Psychology 5th Edition by Paul Levy
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14 Chapters
1668 Verified Questions
1668 Flashcards
Source URL: https://quizplus.com/study-set/3130
Page 2
Chapter 1: Io Psychology: Then and Now
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/62033
Sample Questions
Q1) During the mid-1980s through 2000, I/O doctoral programs increased by _____ and master's programs increased by ____.
A)10%; 50%
B)20%; 100%
C)50%; 200%
D)100%; 500%
Answer: C
Q2) According to Moore and Hartmann, I/O psychology in Europe: A)did not start developing until the 1950s.
B)developed earlier and faster than it did in the United States. C)suffered from a lack of financial and governmental support. D)was hampered by researchers refusing to collaborate with one another.
Answer: B
Q3) The association with which most I/O psychologists affiliate is: A)SIOP.
B)JOOP. C)MPA.
D)AIOP.
Answer: A
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Page 3
Chapter 2: Research Methods in Io Psychology
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62027
Sample Questions
Q1) Which statistical and methodological technique is used for conducting quantitative literature reviews?
A)meta-analysis
B)deduction
C)experience sampling methodology (ESM)
D)correlation coefficient
Answer: A
Q2) What is the key difference between an experiment and a quasi-experiment?
A)Quasi-experiments do not include dependent variables.
B)Quasi-experiments do not include independent variables.
C)Quasi-experiments do not include random assignment.
D)Quasi-experiments cannot be used in a real-world setting.
Answer: C
Q3) Identify and describe two of the additional stipulations set forth by the Ethical Principles of Psychologists and Code of Conduct of the American Psychological Association (beyond the five general principles).
Answer: Research studies must be approved by the supporting institution (usually through an Institutional Review Board). Research participants are to be treated fairly and their decision to participate must be an informed one.
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Page 4
Chapter 3: Job Analysis
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/62026
Sample Questions
Q1) A(n) _____ is a collection of _____.
A)task; elements
B)position; jobs
C)task; positions
D)element; jobs
Answer: A
Q2) Turning a key to start an engine is an example of a unit of work activity known as a(n):
A)position.
B)task.
C)element.
D)job.
Answer: C
Q3) Identify and define the three approaches to job analysis. For two of the three approaches, describe a relevant job-analysis technique.
Answer: Task-oriented (Task Inventory Approach, Functional Job Analysis, DOT or O*NET), worker-oriented (Job Element Method, Position Analysis Questionnaire, Common-Metric Questionnaire), and hybrid approaches (a combination of task-oriented and worker-oriented approaches).
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Page 5
Chapter 4: Criterion Measurement
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62025
Sample Questions
Q1) Identify three of Campbell's dimensions of performance and provide an example that illustrates each dimension.
Q2) Define the concept of counterproductive behavior. Describe at least two things that research has demonstrated about counterproductive behavior and employees.
Q3) An I/O psychologist interested in measuring performance decides to use supervisor ratings. Supervisor ratings are an example of a(n):
A)composite criterion.
B)objective criterion.
C)ultimate criterion.
D)actual criterion.
Q4) What is the difference between equal weighting and unequal weighting of performance criteria? When might unequal weighting be a better choice for a criterion?
Q5) Draw a diagram that depicts the relationship between the ultimate criterion, the actual criterion, and relevance when the percent of variance in the ultimate criterion that can be accounted for by the actual criterion is .70.
Q6) What exactly is meant by the "criterion problem"?
Q7) What are dynamic criteria? Provide an example of dynamic criteria.
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Chapter 5: Performance Appraisal
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/62024
Sample Questions
Q1) In order to ensure our performance appraisal system evaluates job-relevant criteria, we typically rely on:
A)goal setting.
B)training.
C)developmental planning.
D)a job analysis.
Q2) What is the difference between "halo error" and "true halo"? Provide an example of each.
Q3) Feedforward interviews (FFIs) differ from traditional performance appraisals in that they:
A)focus on the employee's strengths rather than on his or her weaknesses.
B)involve upward appraisals only.
C)involve downward appraisals only.
D)consist only of narrative comments and eliminate any numerical ratings.
Q4) When raters give higher ratings to people who have the same beliefs and attitudes, it is known as the _____ error.
A)just-like-me
B)self-enhancement
C)similar-to-me
D)self-promotion
Page 7
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Chapter 6: Predictors
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/62023
Sample Questions
Q1) While conducting interviews, Martina always asks all applicants the exact same questions. Martina has conducted a(n) _____ interview.
A)standardized
B)structured
C)unstructured
D)unstandardized
Q2) An applicant for a customer service job completed a questionnaire in which the following questions were among those asked: "To what extent would your friends describe you as sympathetic?" and "When you feel strongly about something, how easily can you persuade others to see your point of view?" From these questions, which test did the applicant take?
A)in-basket test
B)integrity test
C)speed test
D)biodata test
Q3) Provide an example of an illegal interview question. Why is it illegal? What might be a way to reword the question to make it more appropriate?
Q4) What are the five dimensions that make up the Big Five model of personality?
Q5) What is the current debate in the research literature on faking?
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Chapter 7: Selection Decisions and Personnel Law
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62022
Sample Questions
Q1) In examination of the decision accuracy of a selection battery, the number of applicants who were hired and who are successful performers can be labeled as: A)hits.
B)correct rejections.
C)false alarms.
D)misses.
Q2) Which of these events would be covered under the Family and Medical Leave Act?
A)the birth of a child
B)the serious illness of a pet
C)permanent disability that prevents the employee from meeting the requirements of the job
D)needing to leave work to vote in a presidential election.
Q3) _____ is an approach to demonstrating the validity of a selection battery.
A)Person-environment fit
B)Validity generalization
C)Utility analysis
D)Base validity analysis
Q4) Identify and describe the steps involved in conducting a concurrent validation study.
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9
Chapter 8: Training and Development
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/62021
Sample Questions
Q1) Organizational analysis, task analysis, and person analysis are all examples of:
A)training needs analysis.
B)instructional design.
C)training transfer.
D)training delivery.
Q2) One way we can ensure that employees will be able to transfer their new skills to a novel situation is to:
A)have high standards in training.
B)participate in a "train the trainer" program.
C)practice their desired behaviors in different contexts.
D)allow participants to set their own goals in training.
Q3) Research by Smither and colleagues (2003) suggests that, compared to managers who received no coaching, managers who were coached:
A)were more likely to be promoted within a year.
B)were less likely to provide feedback to their subordinates.
C)were less likely to set goals for their subordinates.
D)were rated more favorably by their subordinates.
Q4) What are the three dimensions of the consequences of sexual harassment?
Q5) Identify and define Kirkpatrick's (1976) taxonomy of training criteria.
Q6) Describe three of the five principles of learning.
Page 10
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Chapter 9: Motivation
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62020
Sample Questions
Q1) Provide an example of how someone might craft a job, and how this crafting might affect motivation.
Q2) According to the two-factor theory, which of the following is an example of a motivator?
A)recognition
B)salary
C)working conditions
D)supervision
Q3) Who is responsible for the motivation theory that proposes that the determinants of job satisfaction are not the same as those that determine job dissatisfaction?
A)Victor Vroom
B)Albert Bandura
C)Frederick Herzberg
D)J. Stacy Adams
Q4) Job enrichment relies heavily on which motivational theory?
A)expectancy theory
B)equity theory
C)goal-setting theory
D)job characteristics theory
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Chapter 10: Job Attitudes: Antecedents and Consequences
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123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/62032
Sample Questions
Q1) Johanna believes that her company cares about her well-being and values her contribution. Johanna's feelings are best characterized as having:
A)organizational involvement.
B)continuance commitment.
C)work centrality.
D)perceived organizational support.
Q2) The three major categories of consequences of job satisfaction include performance, withdrawal behaviors, and:
A)growth opportunities.
B)job characteristics.
C)social factors.
D)counterproductive behaviors.
Q3) The five dimensions of job satisfaction that are measured by the JDI are satisfaction with the work itself, satisfaction with pay, satisfaction with supervision, satisfaction with coworkers, and:
A)satisfaction with subordinates.
B)satisfaction with facilities.
C)satisfaction with promotion opportunities.
D)satisfaction with executive leadership.
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Page 12
Chapter 11: Stress and Worker Well-Being
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62031
Sample Questions
Q1) Burnout is characterized by emotional exhaustion, reduced personal accomplishment, and:
A)aggression.
B)depersonalization.
C)family-work conflict.
D)episodic stress.
Q2) According to the general model of stress, there are four stressors: intrinsic work factors, interpersonal relationships, career development and:
A)lack of motivation
B)role variables
C)job satisfaction
D)coping
Q3) _____ is characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment.
A)Stress
B)Burnout
C)Aggression
D)Stressor
Q4) According to Wexley and Silverman (1993), why are we "working scared"?
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Chapter 12: Group Processes and Work Teams
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/62030
Sample Questions
Q1) Subgroups that are established by the organization to achieve a specific goal are known as:
A)objective groups.
B)service groups.
C)informal groups.
D)formal groups.
Q2) Nancy works in a group whose members are highly motivated to stay together. All members are willing to put aside their individual goals in order to see the group succeed. Nancy's group is best described as having a high level of:
A)differentiation.
B)cohesion.
C)descriptive norms.
D)moral development.
Q3) One current trend in teamwork is the development of two or more teams that tightly couple to work on collective goals. These are known as:
A)multiteam systems (MTS).
B)hierarchical goal teams (HGT).
C)linked organizational teams (LOT).
D)hierarchical achievement-linked organizations (HALO).
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Page 14
Chapter 13: Leadership
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124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/62029
Sample Questions
Q1) Name the three early approaches to leadership research. Describe how the approaches differ from one another.
Q2) Research by DeRue and colleagues (2011) suggests that task-oriented leadership behaviors are related to _____, while relationship-oriented leadership behaviors are related to _____.
A)performance-related outcomes; affect-related outcomes
B)affect-related outcomes; performance related outcomes
C)OCB; CWB
D)CWB; OCB
Q3) An ongoing study on culture and leadership is known as:
A)Project Lead.
B)the CULTR commission.
C)the EARTH report.
D)the GLOBE project.
Q4) What is the glass ceiling?
Q5) Using the Leader Behavior Description Questionnaire (LBDQ) as a guide, identify two behaviors that represent consideration and two behaviors that represent initiating structure.
Q6) Why is culture an issue in leadership research?
Q7) Describe two major findings from Eagly's research on gender and leadership.
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Chapter 14: Organizational Theory and Development
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/62028
Sample Questions
Q1) In the third stage of the total management quality (TQM) process, employees identify areas in which their department deviates from quality standards. These deviations are known as:
A)statistical process controls.
B)change agents.
C)output variations.
D)flow anomalies.
Q2) What are the common components of a gainsharing program? What are the two factors at the heart of gainsharing?
Q3) The _____ element of reengineering involves an examination of what the company does and why.
A)radical
B)dramatic
C)fundamental
D)processes
Q4) What is the open-system theory of organizations? Identify and describe five characteristics of open systems.
Q5) Describe the four basic tenets of classical organizational theory.
Q6) Describe the five steps involved in survey feedback.
Page 16
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