Human Resource Management Test Bank
Course Introduction
Human Resource Management explores the principles and practices involved in effectively leading and managing people within organizations. The course covers key concepts such as recruitment and selection, training and development, performance management, compensation and benefits, and labor relations. Students examine the strategic role of HR in aligning human capital with organizational goals, while addressing ethical, legal, and global issues that impact the workforce. Through case studies and practical exercises, students develop essential HR skills needed to foster a productive, inclusive, and dynamic work environment.
Recommended Textbook
Human Resource Management 15th Edition by Robert
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16 Chapters
1604 Verified Questions
1604 Flashcards
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Page 2
L. Mathis
Chapter 1: Human Resource Management in Organizations
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/4326
Sample Questions
Q1) Pipes, a Canadian company that installs plumbing in commercial buildings, wants to open an office in a second location. However, like many companies in Canada, Pipes has not had enoughpeople apply for jobs as_____.
A) managers
B) artists
C) executives
D) tradespersons
Answer: D
Q2) Which of the following can be a part of the process of restructuring an organization?
A) Layoffs
B) Reshaping jobs because of technology changes
C) Attracting and retaining employees
D) Improving employee benefits
Answer: A
Q3) Define human resource management.
Answer: Human resource management is the design of formal systems in an organization to manage human talent for accomplishing organizational goals.
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Chapter 2: Human Resources Strategy and Planning
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) After the integration period when Yum Foods and Clean Plates merged to become Yum Plates, which of the followingHR activities should be performed?
A) Assessing risks
B) Retaining key talent
C) Identifying and establishing new culture
D) Conducting due diligence
Answer: C
Q2) The SWOT analysis helps managers in formulating a strategic plan that considers the organization's ability to deal with the situation at hand.
A)True
B)False
Answer: True
Q3) Which of the following best defines multinational corporations?
A) An organization that has facilities and other assets in at least one country other than its home country
B) An organization that imports goods from other countries to its home country
C) An organization that exports goods from its home country to other countries
D) An organization that has facilities and other assets only in its home country
Answer: A
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Page 4
Chapter 3: Equal Employment Opportunity
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Congress passed the Genetic Information Nondiscrimination Act (GINA) in 2009 to limit the use of genetic information by health insurance plans and to prohibit employment discrimination on the basis of this information.
A)True
B)False
Answer: True
Q2) Which of the following best exemplifies quid pro quo type of sexual harassment?
A) A supervisor commenting on the appearance of an employee
B) A supervisor telling jokes to an employee that are sexual in nature
C) A supervisor giving a pay hike to an employee who performed sexual favors
D) A supervisor allowing revealing photos of self to be displayed in a public domain
Answer: C
Q3) Describe the affirmative action program (AAP). What is its primary objective?
Answer: It is adocument reporting on the composition of an employer's workforce, required for federal contractors, is referred to as an affirmative action program. The overall objective of the AAP is to have the company's workforce demographics reflect as closely as possible the demographics in the labor market from which workers are recruited.
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Page 5
Chapter 4: Workforce, Jobs, and Job Analysis
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following parts of the typical job description lists the necessary roles and duties, generally in order of importance, and contains clear, precise statements on the major tasks, duties, and responsibilities performed?
A) Job specifications
B) Essential job functions
C) General summary
D) Identification
Q2) Describe the important workforce profile elements.
Q3) Workflow analysis usually begins with the evaluation of activities that lead to the output.
A)True
B)False
Q4) The work sampling method of job analysis allows a job analyst to determine the content and pace of a typical workday through statistical sampling of certain actions rather than through continuous observation and timing of all actions.
A)True
B)False
Q5) Discuss the roles of the different types of teamsused in job design.
Q6) Explain the legal aspects of job analysis.
6
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Chapter 5: Individual/Organization Relations and Retention
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100 Verified Questions
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Sample
Questions
Q1) Carlos, the HR director of a large paper manufacturing company, is studying the financial costs of turnover of plant personnel at all levels. The easily calculable costs are sobering, but Carlos is also concerned about the hidden costs of turnover that generally include_____.
A) missed project deadlines
B) co-worker coaching and salaries
C) the cost of pre-employment medical tests
D) the overtime paid to employees covering the separated employees' jobs
Q2) Frederick Herzberg proposed the_____.
A) need theory
B) expectancy theory
C) equity theory
D) motivation/hygiene theory
Q3) Describe the main differences between engaged and disengaged employees in an organization.
Q4) What isthe relationship betweenjob satisfaction and organizational commitment?
Q5) What are the five main drivers of retention?
Q6) Employee productivity is a tangible aspect of psychological contracts.
A)True
B)False
Page 7
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Chapter 6: Recruiting and Labor Markets
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Sample Questions
Q1) Blogging creates enough possible legal concerns that regulations may be implemented by the U.S. Federal Trade Commission.
A)True
B)False
Q2) Which of the following candidates have the highest probability of being rejected by a U.S. organization that practices sound HR practices and recruits nontraditional diverse workers?
A) A middle-aged white male who is currently living in a halfway house for former drug addicts
B) A 60-year-old woman living in an old age home.
C) A 19-year-old man with an IQ of 92
D) A young college-educated Danish woman without a visa
Q3) A long-term measure of recruiting effectiveness is to compare the number of past applicants who became successful employees with the number of applicants against whom they competed for their jobs.
A)True
B)False
Q4) Briefly discuss six methods of making the recruiting process more effective.
Q5) Describe some of the common external recruiting sources.
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Chapter 7: Selecting Human Resources
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Which of the following occurs when an interviewer allows a positive characteristic about a job applicant to overshadow other evidence?
A) Halo effect
B) Cultural noise
C) Similarity bias
D) Snap judgment
Q2) What are the types of global employees that need to be considered when selecting candidates for international assignments?
Q3) On the Big Five personality framework, Bob has tested as broad-minded, curious, and original, which would mean that he is extroverted.
A)True
B)False
Q4) _____ means that the employer or applicant has the right to terminate employment at any time with or without notice or cause (where applicable by state law).
A) Employment-at-will
B) Right-to-work
C) Free agency
D) Contingency employment
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Chapter 8: Training Human Resources
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Sample Questions
Q1) Internships_____.
A) areclassroom activities
B) are government-sponsored job training programs
C) combinejob training and classroom instruction
D) are typicallygood for the employer but not the intern
Q2) The most common approach for making individual analysis is to use performance appraisal data.
A)True
B)False
Q3) When using _____ to evaluate training, HR professionals in an organization, typically gather data on training and compare them to data on training at other organizations of similar size in their industry.
A) the results approach
B) benchmarking
C) cost/benefit analysis
D) the return on investment analysis approach
Q4) Discuss how performance appraisals can be used to make individual analysis of training needs.
Q5) What are thecharacteristics of successful learners?
Q6) How can job or task analysis help assess training needs?
Page 10
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Chapter 9: Talent, Careers, and Development
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Sample Questions
Q1) If talent management is effective in a firm, it is most likely that_____.
A) the voluntary turnover among the high potential employees will be essentially zero
B) the organization will not have to use the external labor market except in emergencies
C) the cost of labor in the firm will be lower than its direct competitors
D) the firm has a succession plan in place for all holders of critical jobs
Q2) Encapsulated development occurs when a single work unit in an organization is used to pilot test new training programs.
A)True
B)False
Q3) What is meant by the term 'entry shock'?
Q4) Wilderness excursions as a development tool_____.
A) are the enjoyable segment of indoor training
B) can create a sense of teamwork via the shared risks and challenges
C) act as an outdoor version of an assessment center
D) are losing popularity because of the risk of reducing an employee's self-confidence
Q5) Describethe four general individual characteristics that form the career profile.
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Chapter 10: Performance Management and Appraisal
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Employees working in isolation or possessing unique skills may be particularly suited to _____.
A) multisource rating
B) self-rating
C) peer rating
D) outsider rating
Q2) The recency effect occurs when a rater gives greater weight to information received first when appraising an individual's performance.
A)True
B)False
Q3) The use of _____ can cause rater error because the form might not accurately reflect the relative importance of certain job characteristics, and some factors might need to be added to the ratings for one employee, while others might need to be dropped.
A) graphic rating scales
B) comparative methods
C) narrative methods
D) category scaling methods
Q4) Describe the appraisal interview.
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Chapter 11: Total Rewards and Compensation
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Sample Questions
Q1) Which of the following is true of the factor-comparison method of job evaluation?
A) In this method, descriptions of each group of jobs are written and then each job is put into a grade according to the group it best matches.
B) It is time-consuming and difficult to use, which accounts for its limited popularity in organizations.
C) It uses subjective judgments to develop the class descriptions and to place jobs accurately in them.
D) It is a qualitative method that combines the classification and ranking methods.
Q2) Describe market competitive compensation.
Q3) The _____ prohibits companies from using different wage scales for men and women performing substantially the same jobs.
A) Fair Employment Act
B) Employment Non-Discrimination Act
C) Civil Rights Act
D) Equal Pay Act
Q4) Discuss individual pay.
Q5) Describe the Fair Labor Standards Act and the major areas it focuses on.
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13
Chapter 12: Variable Pay and Executive Compensation
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Sample Questions
Q1) Explain bonuses.
Q2) Describe the two primary ways of distributing work unit/team incentives.
Q3) A straight salary has no additional commission incentive, while a straight commission has all compensation tied to the incentive.
A)True
B)False
Q4) Which of the following is a metric of human resources in variable pay plans?
A) Revenue growth
B) Employee satisfaction
C) Customer satisfaction
D) Return on investment
Q5) To ensure that spot bonuses works efficiently, employers must keep the amounts reasonable and provide them only for exceptional performance accomplishments.
A)True
B)False
Q6) Cost reduction is classified as a work unit/team incentive.
A)True
B)False
Q7) Explain perquisites.
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Chapter 13: Managing Employee Benefits
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Sample Questions
Q1) Which of the following is a disadvantage of Web-based benefits administration?
A) It can easily overwhelm employees.
B) It increases the expenses of benefits administration.
C) It usually leads to the involvement of a third-party administrator.
D) It limits the self-service options for employees.
Q2) Employees are generally more satisfied with an employer that provides fewer benefits but does a better job of explaining them.
A)True
B)False
Q3) John is a part-time employee in a publishing company. Is he eligible to receive benefits?
Q4) Workers' compensation programs are typically funded_____.
A) at the expense of the employer
B) at the expense of all the stake holders
C) by the value-added taxes levied by the federal government on specific goods
D) by the contributions made to state governments by both employees and employers
Q5) Legally required benefits make up more than half of the total cost of benefits.
A)True
B)False
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Chapter 14: Risk Management and Worker Protection
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Sample Questions
Q1) Acts of violence in the workplace can be committed by employees inside the firm as well as those outside the firm.
A)True
B)False
Q2) Who among the following is considered disabled under the ADA?
A) A person addicted to prescription drugs
B) A person addicted to an illegal drug
C) A person who is prone to developing an addiction to alcohol
D) A person who is prone to developing an addiction to illegal drugs
Q3) Why is obesity among the workforce an important concern for employers?
Q4) What are the standards developed by the OSHA regarding the use of personal protective equipment by employees?
Q5) OSHA mandates that in chemical industries, MSDSs be made available ony to the management.
A)True
B)False
Q6) Define the term "security" with respect to a workplace. What actions can employers take to minimize the risk and impact of workplace violence?
Q7) What workplace employee health issues do employers face?
Page 16
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Chapter 15: Employee Rights and Responsibilities
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Sample Questions
Q1) Which of the following is typically a responsibility of the HR unit for ensuring that policies, procedures, and rules are effectively followed in a company?
A) Reviewing policies and rules with all employees
B) Applying HR policies, procedures, and rules
C) Giving feedback on the effectiveness of policies and rules
D) Designing formal mechanisms for coordinating HR policies
Q2) The monitoring of an employee's activities on company systems is primarily used for_____.
A) keeping track of all employee interactions to obtain information on their feelings and perceptions regarding the workplace
B) controlling employee access to illegal Web sites that could create problems with law enforcement agencies
C) identifying the whistle-blowers among the employees to keep track of their activities
D) reading through employee mails for signs of dissatisfaction among employees that could lead to high attrition rates
Q3) How does the positive approach to discipline and the progressive approach to discipline differ from each other?
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Chapter 16: Union/Management Relations
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Sample Questions
Q1) Describe why employees want to unionize.
Q2) A(n) _____ is a formal association of workers that promotes the interests of its members primarily through collective action.
A) employment contract
B) union
C) trade fair
D) cartel
Q3) A union is removed as the representative of a group of employees by the process of_____.
A) union busting
B) delisting
C) deunionization
D) decertification
Q4) The _____, which prohibited employers from using unfair labor practices, declared that the official policy of the U.S. government was to encourage collective bargaining.
A) Railway Labor Act
B) Landrum-Griffin Act
C) Wagner Act
D) Taft-Hartley Act
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