Human Resource Management Test Bank
Course Introduction
Human Resource Management is a comprehensive course that explores the principles, practices, and challenges involved in managing people within organizations. Students will learn about key HR functions such as recruitment and selection, training and development, performance management, compensation and benefits, and labor relations. The course emphasizes the strategic role of human resources in achieving organizational objectives, fostering a positive workplace culture, and navigating legal and ethical issues related to employment. Through case studies, discussions, and practical exercises, students will gain the skills necessary to effectively address HR issues in a diverse and evolving business environment.
Recommended Textbook
Industrial Organizational Psychology An Applied Approach 8th Edition by Michael G. Aamodt
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15 Chapters
933 Verified Questions
933 Flashcards
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Chapter 1: Introduction to I/O Psychology
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69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/14312
Sample Questions
Q1) A researcher sent a survey containing 5 questions to a sample of 500 employees. The wording was easy to understand and the researcher offered a financial incentive yet few employees returned the survey. What might be the reason for this low response?
A) The number of questions
B) The use of a financial incentive
C) The easy-to-understand wording
D) None of the three is a reasonable explanation
Answer: D
Q2) What are the three sampling methods listed in the text?
Answer: random selection convenience random assignment
Q3) Which of the following is a leading journal in I/O psychology?
A) Journal of Applied Psychology
B) Research in the Study of Work
C) I/O Psychology review
D) None of these is the leading journal
Answer: A
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Chapter 2: Job Analysis and Evaluation
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58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/14313
Sample Questions
Q1) Which of the following sections in a thorough job description can be used in help wanted advertisements, internal job posting, and company brochures?
A) Job title
B) Brief summary
C) Work activities
D) Work context
Answer: B
Q2) Which of the following is the most common method of conducting a job analysis?
A) Observation
B) Task analysis
C) Interview
D) Job participation
Answer: C
Q3) Job analysis can serve as a foundation for:
A) selecting employees
B) training employees
C) evaluating employees' performance
D) all of these and more
Answer: D
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Page 4
Chapter 3: Legal Issues in Employee Selection
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/14314
Sample Questions
Q1) A supervisor offering a promotion in exchange for sex would fall under the ______ form of sexual harassment.
A) BFOQ
B) quid pro quo
C) sine quo non
D) hostile environnent
Answer: B
Q2) Though Congress did not provide a list of disabilities, it did define disability in part as "being regarded as having such an impairment." Which of the following "disabilities" would qualify under this part of the definition?
A) blindness
B) severe burns
C) asthma
D) recovering alcoholics
Answer: B
Q3) What are the two types of sexual harassment?
Answer: quid pro quo
hostile environment
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Chapter 4: Employee Selection: Recruiting and Interviewing
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/14315
Sample Questions
Q1) Which of the following factors would suggest emphasizing your strengths and concealing your weaknesses in an interview?
A) Primacy effects
B) Contrast effects
C) Negative information bias
D) Nonverbal cues
Q2) An employee moving from Engineer I to Engineer II within a company is an example of a(n):
A) external promotion
B) illegal promotion process
C) career progression promotion
D) competitive internal promotion
Q3) Perhaps the best way to ensure that interviewers base their decisions on relevant information is to:
A) use trained professionals
B) hold them accountable for bad decisions
C) use the structured interview
D) interview in teams of three or more
Q4) What are the three methods for scoring structured interview questions?
Q5) What are the seven psychological principles used in the psychological resume?
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Chapter 5: Employee Selection: References and Testing
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/14316
Sample Questions
Q1) The major disadvantage to job knowledge tests is that even though they do a good job of predicting performance, they often result in _______.
A) high costs
B) misdiagnosis
C) invasion of privacy issues
D) adverse impact
Q2) Which of the following is NOT true regarding the use of grade point average for employee selection?
A) GPA predicts job performance
B) GPA predicts best in the first years after graduation
C) GPA has low adverse impact
D) All three are true
Q3) What are the common types of psychological tests used in employee selection?
Q4) Color discrimination, glare sensitivity, and speech recognition are examples of ______ abilities.
A) cognitive
B) developmental
C) perceptual
D) psychomotor
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Chapter 6: Evaluating Selection Techniques and Decisions
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61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/14317
Sample Questions
Q1) The extent to which tests or test items sample the content that they are supposed to measure refers MOST specifically to:
A) face validity
B) content validity
C) construct validity
D) criterion validity
Q2) What components are used in the Taylor-Russell Tables?
Q3) When the criterion validity coefficient is ____, and the selection ratio is ____, a test will have the most utility in selecting successful employees.
A) large / large
B) large / small
C) small / small
D) small / large
Q4) To compute a band, one needs the:
A) standard error
B) validity
C) F ratio
D) mean
Q5) What are the components of the Brogden-Cronbach-Gleser utility formula?
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Chapter 7: Evaluating Employee Performance
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/14318
Sample Questions
Q1) To get better customer feedback on employee performance, _______ are used.
A) secret shoppers
B) consultants
C) peer ratings
D) employee comparisons
Q2) Which type of rating error does not necessarily rate all employees similarly?
A) Strictness error
B) Leniency error
C) Central tendency error
D) Halo
Q3) Which of the following is the most important use of performance evaluation results?
A) Employee compensation
B) Employee promotion
C) Employee training and feedback
D) Personnel research
Q4) In recalling employee performance, what do we typically remember?
Q5) In a non-employment-at-will state, what are the three legal reasons for terminating an employee?
Q6) What are the common errors that occur with performance ratings?
Page 9
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Chapter 8: Designing and Evaluating Training Systems
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/14319
Sample Questions
Q1) An advantage of holding a training session off-site is:
A) the location can serve as a reward
B) a reduction in training expenses
C) that it is easier to organize the training
D) all of the above are advantages
Q2) Your text outlines three types of needs analysis. Which of the following is NOT referred to by your text as a needs analysis?
A) Organizational
B) Demographic
C) Task
D) Person
Q3) According to your text, _______ are a good training method for teaching analysis and synthesis skills.
A) critical incidents
B) case studies
C) computer assisted instruction
D) programmed instruction
Q4) What three factors affect the effectiveness of incentives?
Q5) What are the three learning principles used in programmed instruction?
Q6) For modeling to be effective, the observer must:
Page 10
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Chapter 9: Employee Motivation
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/14320
Sample Questions
Q1) ______ theory states that individuals have five major types of hierarchical needs is:
A) Maslow's
B) McClelland's
C) FIRO
D) ERG
Q2) An individual's orientation toward intrinsic and extrinsic motivation is measured by the:
A) Employee Personality Inventory
B) Job Descriptive Index
C) Test of Motivational Style
D) Work Preference Inventory
Q3) Which part of a pay plan is designed to motivate employees?
A) Benefits
B) Base pay
C) Shift and location adjustments
D) Variable pay
Q4) What are the three components to expectancy theory?
Q5) What are the three characteristics of properly set goals?
Q6) What are the individual incentive plans?
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Chapter 10: Employee Satisfaction and Commitment
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61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/14321
Sample Questions
Q1) According to the 2014 SHRM Benefits Survey, the most common type of wellness program offered by employers is:
A) on-site vaccinations
B) on-site medical care
C) smoking cessation programs
D) on-site fitness centers
Q2) According to a meta-analysis by Griffeth and his colleagues (2000), absenteeism and turnover are:
A) moderately correlated (r = .21)
B) highly correlated (r = .76)
C) not really related (r = .03)
D) almost perfectly correlated (r = .95)
Q3) Which of the following types of "fit" is NOT related to increased job satisfaction?
A) needs-supplies
B) person-organization
C) demands-abilities
D) All three result in increased job satisfaction
Q4) What are some strategies for increasing attendance?
Q5) What works behaviors is job satisfaction correlated with?
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Chapter 11: Organizational Communication
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/14322
Sample Questions
Q1) People using the _____ zone are approximately 18 inches away from a person.
A) intimacy
B) public distance
C) personal distance
D) social distance
Q2) Which of the following is a good listening habit?
A) Reacts to emotional words
B) Tunes out dry subjects
C) Is distracted easily
D) Listens for central themes
Q3) Which of the following does not affect the way in which a received message is interpreted?
A) Emotional state
B) Cognitive ability
C) Bias
D) All three affect the interpretation
Q4) What are the six common reactions to communication overload?
Q5) What are the four grapevine patterns?
Q6) What are the three types of grapevine employees?
Q7) What factors determine readability?
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Chapter 12: Leadership
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/14323
Sample Questions
Q1) The Thematic Apperception test measures needs for:
A) socialization and acceptance
B) power, affiliation, and acceptance
C) leadership
D) power, affiliation, and achievement
Q2) According to House's path goal theory, a leader can adopt one of ____ behavioral leadership styles to handle each situation.
A) two
B) four
C) six
D) eight
Q3) According to Situational Leadership Theory, the most effective leader behavior to use on staff who are unable and unwilling to do a job is:
A) directing
B) delegating
C) supporting
D) coaching
Q4) According to path-goal theory, what are the four leadership styles?
Q5) According to Hogan, what are the three reasons leaders are not successful?
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Chapter 13: Group Behavior, Teams and Conflict
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61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/14324
Sample Questions
Q1) In Yellowstone National Park, a small group of employees runs a fast food operation which is physically removed from all of the larger lodges in town. These employees comment that they feel separated from the company's other operations; however, each summer this group tends to be a tight-knit group. This exemplifies:
A) group homogeneity
B) stability of group membership
C) group isolation
D) outside group pressure
Q2) A conflict resolution strategy in which a neutral third party listens to all parties involved in a conflictand then makes a decision is called:
A) mediation
B) cooperative problem solving
C) arbitration
D) compromising
Q3) What are the major reasons for conflict?
Q4) What factors affect group cohesiveness?
Q5) What are the common reactions to conflict?
Q6) What are the four stages in team development?
Q7) What factors affect group performance?
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Chapter 14: Organization Development
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/14325
Sample Questions
Q1) With ______, an employee works on an irregular or as-needed basis.
A) casual work
B) flextime
C) peak-time pay
D) job sharing
Q2) An organization undergoing change should try to get the change completed no later than:
A) a few weeks
B) several months
C) two years
D) five years
Q3) Which of the following is NOT an alternative to layoffs?
A) Use of temporary employees
B) Outsourcing
C) Both are alternatives
D) Neither is an alternative
Q4) What are the four common flexible work arrangement strategies?
Q5) Name and describe the five types of people involved with change.
Q6) Name and briefly describe the three common flexible working schedules/
Q7) Name and briefly describe the three types of sacred-cow hunts.
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Chapter 15: Stress Management: Dealing with the Demands
of Life and Work
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/14326
Sample Questions
Q1) The psychological and physical reaction to certain events or situations is called:
A) strain
B) stress
C) stressors
D) eustress
Q2) Bob has been frustrated with his job for the last three months. He was given two new assignments to complete in addition to his regular duties. To make matters worse, his computer is too slow to handle the programs he needs to run. Bob's stress level can probably be explained by:
A) a lack of person-organization fit
B) role ambiguity
C) role conflict
D) role overload
Q3) Most incidents of workplace violence are the result of:
A) another crime being committed
B) violence against law enforcement personnel
C) jilted lovers
D) angry employees who were fired
Q4) What are the two types of stress?
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