Human Resource Management Test Bank
Course Introduction
Human Resource Management is a foundational course that explores the strategies, policies, and practices essential to effectively managing people within organizations. Students learn about key HR functions such as recruitment and selection, training and development, performance management, compensation and benefits, and labor relations. The course also examines the legal and ethical considerations influencing HR decisions, the role of HR in organizational strategy, and current trends in workforce management. By the end of the course, students will have developed the skills needed to address human resource challenges and to contribute to the strategic success of businesses and other organizations.
Recommended Textbook Essentials of Organizational Behavior 2nd Edition by Terri
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15 Chapters
1582 Verified Questions
1582 Flashcards
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Page 2
A. Scandura
Chapter 1: What Is Organizational Behavior?
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Hillary has just taken a course in Organizational Behavior for her MBA and wants to apply what she has learned about motivating employees at work. Hillary wants to develop the best type of motivation for her employees, which is ______.
A) instinctive
B) intrinsic
C) prosocial
D) power
Answer: B
Q2) Job performance can be regarded as ______.
A) the least important outcome of OB
B) one of the most important outcomes of OB
C) neither important nor unimportant
D) varies depending on the organization
Answer: B
Q3) Turnover intentions are described as ______.
A) why employees think about leaving an organization
B) why employees leave an organization
C) why employees come to an organization
D) why employees take sick days with no good reasons
Answer: A
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Chapter 2: Personality and Person Environment Fit
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) In the Type ABCD personality theory, which type is more relaxed and easygoing?
A) Type C
B) Type A
C) Type B
D) Type D
Answer: C
Q2) Some labels in the Myers-Briggs type indicator (MBTI) are better than others.
A)True
B)False
Answer: FALSE
Q3) Describe the strengths and weaknesses of using the Myers-Briggs type indicator (MBTI).
Answer: Strengths: The Myers-Briggs type indicator (MBTI) is the most popular personality test in use in organizations. Over 2 million people take it every year. It is a popular approach in many organizations' leadership training and development programs. Weaknesses: There is limited research support for the reliability and validity of the MBTI. If you take the test again, you may not receive the same score, and the matter of whether people are actually classifiable into the 16 categories is questionable. It has not been validated for selection purposes.
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Page 4
Chapter 3: Emotions and Moods
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) It is important to understand the emotional contagion process because ______.
A) you can control peoples' moods and emotions
B) emotions (both positive and negative) can spread through groups and organizations
C) emotions have little impact on employee outcomes
D) moods have little impact on employee outcomes
Answer: B
Q2) It is important that team leaders engage in ______.
A) positive surface acting
B) positive deep acting
C) positive emotional labor
D) positive emotional dissonance
Answer: B
Q3) There are a number of reasons why people conceal their hurt emotions, but what these reasons all have in common is ______.
A) feeling ignored
B) rejection
C) fear
D) feeling worthless
Answer: C
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Page 5
Chapter 4: Attitudes and Job Satisfaction
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Which of the following is a component of organizational commitment?
A) job commitment
B) continuance commitment
C) work-life commitment
D) personal commitment
Q2) Which of the following component of attitude is an intention to act?
A) affective
B) behavioral
C) cognitive
D) demonstrative
Q3) Who plays the strongest role in perceived organizational support?
A) coworkers
B) customers
C) supervisors
D) subordinates
Q4) Attitudes are ______.
A) simple/straightforward
B) impossible to measure
C) complex
D) unimportant in organizational life
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Chapter 5: Perception, Decision Making, and Problem
Solving
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) One factor in the sum of bounded rationality in decision making is the result of ______.
A) organizational factors
B) unlimited time to decide
C) rational thinking
D) unlimited alternatives
Q2) Tamra is getting ready to graduate with a management degree from her university. She is having difficulties deciding what path she should take with the work she will do after graduating. The issue Tamra facing is ______.
A) career placement
B) career indecision
C) career training
D) career decisiveness
Q3) Which of the following occurs when people are asked to generate their own explanations of factual statements presented to them?
A) imaginative interrogation
B) restrictive interrogation
C) elaborative interrogation
D) biased interrogation
Page 7
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Chapter 6: Leadership
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Dylan is adept at determining the right ethical decision. This describes which component of ethical leadership?
A) moral sensitivity
B) moral judgment
C) moral motivation
D) moral action
Q2) The belief that leaders are born with the talent and abilities for leadership is called ______.
A) trait approach
B) state approach
C) social learning
D) drive
Q3) Which of the following is a step in LMX development?
A) role-taking
B) role-reconsideration
C) role-improvisation
D) role-faking
Q4) Leadership and management are one and the same.
A)True
B)False
Page 8
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Chapter 7: Power and Politics
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Which of the following is one of the three lines of organizational power?
A) lines of supply
B) lines of command
C) lines of reference
D) lines of personal power
Q2) The authority to punish is known as which type of power?
A) reward
B) coercive
C) expert
D) referent
Q3) Describe the relationship between the "will" and "skill" for politics.
Q4) A stored-up ability to get others to do what you want them to do is known as ______.
A) influence
B) coercion
C) pressure
D) power
Q5) Personal power is directly related to the position one holds.
A)True
B)False
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Chapter 8: Motivation: Core Concepts
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) According to Maslow's hierarchy of needs theory, when a need is not satisfied it is set aside and other needs are focused on.
A)True
B)False
Q2) Which of the following is a performance appraisal program where leaders meet with their direct reports and set specific performance objectives jointly?
A) self-guided goal setting
B) forced-ranking performance appraisal
C) management by objectives
D) management by walking around
Q3) The most well-known motivation theory is Maslow's hierarchy of needs.
A)True
B)False
Q4) Which of the following is the desire to have a positive impact on other people or groups?
A) conscientiousness
B) feedback
C) autonomy
D) prosocial motivation
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Chapter 9: Motivation: Applications
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is when the input from a number of sources is included to provide a more comprehensive review of an employee's performance?
A) 180-degree performance appraisal
B) 360-degree performance appraisal
C) self-rating performance appraisal
D) supervisory performance appraisal
Q2) Which of the following is a perceptual bias that may affect the performance rating process?
A)halo effect
B) romance of leadership effect
C) hindsight effect
D) overconfidence effect
Q3) Operant conditioning is another term for ______.
A) reinforcement theory
B) enforcement theory
C) reenactment theory
D) classical theory
Q4) Reinforcers always strengthen behavior they follow.
A)True
B)False
Page 11
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Chapter 10: Group Processes and Teams
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2491
Sample Questions
Q1) Which of the following can lead a work group to become a real team?
A) a strong goal
B) performance challenge
C) individualized accountability
D) segregated effort
Q2) Teams and groups are interchangeable terms.
A)True
B)False
Q3) Phuong is interested in increasing the cohesion of her student team. She should understand that ______.
A) Cohesion can depend on the attractiveness or unattractiveness of the clothing of the group.
B) Cohesion can become a state in which a group tends to stick together and unite in the pursuit of team goals.
C) Cohesion can depend on the attractiveness or unattractiveness of the instructor.
D) Cohesion can depend on the attractiveness or unattractiveness of the other students in the classroom.
Q4) Explain the difference between groups and teams.
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Chapter 11: Managing Conflict and Negotiation
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Which of the following conflict-handling styles is a give-and-take approach to conflict in which concessions are made in exchange for getting some aspects of the desired outcome?
A) obliging
B) avoiding
C) compromising
D) integrating
Q2) All types of conflict (task, relationship, and process) lead to lower team member satisfaction.
A)True
B)False
Q3) The strength of the dominating conflict-handling style is ______.
A) It should provide a mutually benefits (win-win) solution and result in the conflict being resolved for the long term.
B) It might be the best approach if the person is not sure they are right about a preferred course of action or it is politically best because the matter is so important to the other party.
C) It is quick and relatively easy.
D) Everyone gets something in a compromise.
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Page 13
Chapter 12: Organizational Communication
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Which of the following is the circulation of unofficial information in an organization?
A) grapevine
B) rumor mill
C) water cooler
D) downward communication
Q2) Compare and contrast the significance of verbal versus nonverbal communication.
Q3) Why do employees remain silent or withhold information? Give an example of how to address this.
Q4) Being central to a communication network may result in ______.
A) increased social loafing
B) increased job performance
C) increased distraction
D) increased power
Q5) According to the text, information transmitted through grapevines is often ______.
A) noise and misinformation
B) rumor and gossip
C) truth and policy
D) important and strategic
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Chapter 13: Diversity and Cross-Cultural Adjustments
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) The definition of culture includes ______.
A) it is shared by roughly half of the group
B) older members create and archive the culture
C) it shapes behavior or structures one's perception of the world
D) it is shared by 100% of the group
Q2) Which of the following leadership behaviors identified by the culturally endorsed implicit leadership theory is defined as--ensuring safety and security of individuals, including face-saving?
A) charismatic/value-based
B) participative
C) self-protective
D) autonomous
Q3) People in the generation of employees called ______ were born between 1981 and 1999 and look for flexibility and choice in their careers.
A) Gen Xers
B) boomers
C) traditionalists
D) millennials
Q4) Identify and describe the four phases of third culture emergence.
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Chapter 14: Organizational Culture
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2495
Sample Questions
Q1) When revenues streams are unpredictable or uneven it is known as ______.
A) stability
B) goal incongruence
C) performance ambiguity
D) people orientation
Q2) Which of the subcultures represent the group that focuses on designing systems to support the work of operations such as employees who design a manufacturing facility?
A) thinkers
B) operators
C) engineers
D) executives
Q3) Which of the following is one of the seven characteristics of organizational culture?
A) strategy orientation
B) process orientation
C) peer orientation
D) outcome orientation
Q4) Compare and contrast organizational culture and climate.
Q5) Identify and describe the four ways that employees learn organizational culture.
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Chapter 15: Leading Change and Stress Management
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2496
Sample Questions
Q1) Compare and contrast the four subsystems for organizational change.
Q2) Incremental changes are typically swift and dramatic.
A)True
B)False
Q3) An OD intervention method for employees to get new ideas heard by top management without having to go through hierarchical levels of bureaucracy is
A) process consultation
B) team building
C) workout
D) survey
Q4) Positive or what is known as "good stress" is called ______.
A) hindrance-related stress
B) psychological-related stress
C) behavioral-related stress
D) challenge-related stress
Q5) Incremental change is evolutionary.
A)True
B)False
Q6) Describe Kotter's model for leading organizational change.
Q7) Describe the reasons why people resist organizational change.
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