Human Resource Management Review Questions
Course Introduction
Human Resource Management is a foundational course that explores the principles, processes, and practices involved in managing people within organizations. It covers topics such as recruitment and selection, training and development, performance appraisal, compensation and benefits, labor relations, and employment law. Students learn how to align human resource strategies with organizational goals, foster a positive workplace culture, and ensure compliance with relevant regulations. The course emphasizes practical problem-solving, ethical considerations, and the role of HR professionals in promoting organizational effectiveness and employee well-being.
Recommended Textbook Labour Relations 3rd Edition by Larry Suffield
Available Study Resources on Quizplus
12 Chapters
858 Verified Questions
858 Flashcards
Source URL: https://quizplus.com/study-set/2094
Page 2
Chapter 1: Introduction to Labour Relations
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/41713
Sample Questions
Q1) "Wrongful dismissal" means that an employer must have a valid reason to terminate an employee.
A)True
B)False
Answer: False
Q2) A unionized employee has access to which of the following legal procedures and remedies?
A) a suit for constructive dismissal
B) a suit for wrongful dismissal
C) reinstatement ordered by an arbitrator
D) reinstatement ordered by a judge
E) damages awarded by a judge for the breach of the collective agreement
Answer: C
Q3) Countries with higher rates of unionization tend to have lower economic inequality.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Environment
Available Study Resources on Quizplus for this Chatper
72 Verified Questions
72 Flashcards
Source URL: https://quizplus.com/quiz/41714
Sample Questions
Q1) Eliminating jobs for the purpose of improving efficiency and economic returns is referred to as:
A) deindustrialization
B) downsizing
C) deregulation
D) globalization
E) trade liberalization
Answer: B
Q2) Unions and employers are prohibited from contracting out of:
A) human rights legislation
B) employment standards legislation
C) labour relations legislation
D) a and b
E) a, b, and c
Answer: E
Q3) During economic downturns,unions will seek larger than usual wage increases to protect the real incomes of employees.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Unions: Objectives, Processes, Structure, and History
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/41715
Sample Questions
Q1) The following statements regarding union density are referred to in alternatives below: 1)Union density has dramatically declined in Canada since 1984.
2)Union density has declined slightly in Canada since 1984.
3)Union density has remained constant in Canada since 1960.
4)Union density has declined dramatically in United States since 1960.
5)Union density has declined slightly in United States since 1960. Which of the above statements is correct?
A) 1 and 4
B) 1 and 5
C) 2 and 4
D) 2 and 5
E) 3 and 5
Answer: C
Q2) PC 1003 is the foundation for present day labour relations in Canada.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Employers: Objectives, Processes, and Strategy
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/41716
Sample Questions
Q1) A union resistance strategy involves the employer providing employee representation mechanisms,such as complaint procedures,to non-union employees.
A)True
B)False
Q2) Which of the following factors affect a firm's labour relations strategy?
A) experience with unionization
B) nature of employees
C) power of the union
D) a and b
E) a, b, c
Q3) Employers who adopt a high commitment human resource management strategy will develop and rely on the skills of the workforce.
A)True
B)False
Q4) Differentiation is a strategy that involves an organization competing on the basis of price.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Governments, Labour Relations Boards, and
Other Parties
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/41717
Sample Questions
Q1) Governments are actors in the labour relations system because they:
A) regulate labour relations processes
B) regulate labour relations outcomes
C) protect the public interest
D) a, b, and c
E) a and c
Q2) Governments become involved in labour relations to protect the public interest.
A)True
B)False
Q3) Labour Relations Boards are responsible for assisting locals with contract negotiation.
A)True
B)False
Q4) The decisions of arbitrators are reviewed by the ministry responsible for labour relations issues in each jurisdiction.
A)True
B)False
Q5) Labour Relations Boards process union applications to represent employeea.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Collective Bargaining Rights
Available Study Resources on Quizplus for this Chatper
88 Verified Questions
88 Flashcards
Source URL: https://quizplus.com/quiz/41718
Sample Questions
Q1) An independent contractor working for a unionized firm is automatically covered by the union's collective agreement.
A)True
B)False
Q2) Which of the following is correct regarding union membership after a union has been certified?
A) All employees in the bargaining unit automatically become union members.
B) All employees in the bargaining unit must become union members.
C) The union and the employer may negotiate a collective agreement that requires employees in the bargaining unit to become union members.
D) Employees who voted against the union do not have to become union members.
E) The union represents employees in the bargaining unit who voted in favour of the union.
Q3) Labour Relations Boards in some jurisdictions have the authority to certify a union without a vote if there are employer unfair labour practices during the organizing campaign.
A)True
B)False
Q4) Outline the key steps and restrictions on the certification process.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: The Collective Agreement
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/41719
Sample Questions
Q1) A grievance is an allegation that the collective agreement has been violated,together with a statement of the remedy claimed to rectify the situation.
A)True
B)False
Q2) Stewards are local union officials who assist employees with grievances.
A)True
B)False
Q3) A collective agreement term that requires all employees who voluntarily join the union to retain their union membership is known as a union shop.
A)True
B)False
Q4) Labour relations legislation regulates the introduction of technological change in some jurisdictions.
A)True
B)False
Q5) Explain the nature of two mandatory terms in a collective agreement and three other terms that are commonly found in a collective agreement.
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Negotiation of the Collective Agreement
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/41720
Sample Questions
Q1) A union is preparing to negotiate the renewal of a collective agreement.Which of the following is the least likely to be a factor affecting the demands made by the union?
A) input received from bargaining unit members
B) arbitration decisions interpreting the collective agreement
C) input from the national or international union
D) the business plans of the employer
E) economic forecasts
Q2) Describe four "hardball tactics" that could be used in contract negotiation.
Q3) Define and illustrate the union's resistance point,target point,and initial demand and management's resistance point,target point and initial offer for the issue of wages when there is a settlement zone.
Q4) Describe the nature and significance of first contract arbitration.
Q5) Which of the following is the least likely to be a factor affecting the bargaining power of the union?
A) the timing of a strike
B) the size of the strike fund
C) the commitment of employees to the demands made by the union
D) the age of employees
E) public opinion
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Administration of the Collective Agreement
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/41721
Sample Questions
Q1) Grievance mediation is:
A) faster than arbitration
B) required for policy grievances
C) used more often than arbitration
D) more costly than arbitration
E) preferred over arbitration in all cases
Q2) Expedited arbitration is an alternative provided in some collective agreements.
A)True
B)False
Q3) The Framework of Fairness agreement between Magna and the CAW on issues relating to the administration of the contract provides that:
A) The traditional union steward position is replaced by an employee advocate.
B) Disputes are referred to a Fairness Committee that is made up of members of management.
C) Disputes that are not settled are referred to final offer selection.
D) Disputes that are not settled are referred to the Fairness Committee for final resolution.
E) a and d
Q4) Describe the nature and potential advantages of grievance mediation.
Q5) Differentiate between interest disputes and rights disputes.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Contract Dispute Resolution, Strikes, and Lockouts
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/41722
Sample Questions
Q1) Which of the following is correct regarding first contract arbitration?
A) It is favourable to unions.
B) It is required in all jurisdictions.
C) It is favourable to employers.
D) It is neutral.
E) It is granted upon request in most jurisdictions.
Q2) In the private sector 80 percent of collective agreements are negotiated without a strike.
A)True
B)False
Q3) A conciliation officer is an individual the union and the employer pay to help them resolve a contract dispute.
A)True
B)False
Q4) If two employees remain on the job; however,they deliberately reduce output,they are engaging in a strike.
A)True
B)False
Page 12
Q5) Explain two problems associated with interest arbitration.
Q6) Explain the nature of and the rationale behind final offer selection.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: Public Sector Labour Relations
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/41723
Sample Questions
Q1) Outline three reasons for the importance of the public sector.
Q2) In a designated strike the union determines who continues to work in the event of a strike.
A)True B)False
Q3) Identify three reasons why collective bargaining rights were provided to employees in the private sector before most employees in the public sector.
Q4) Which of the following is correct regarding alternative contract dispute resolution mechanisms in the public sector?
A) Chilling and narcotic effects are associated with a designated strike.
B) Chilling and narcotic effects are associated with interest arbitration.
C) A strike decreases the likelihood of a negotiated settlement.
D) A designated strike avoids all disruption to the public.
E) Interest arbitration involves the negotiation of an essential services agreement.
Q5) There are more professional employees unionized in the public sector than the private sector.
A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 12: Summary and Future of Labour Relations
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/41724
Sample Questions
Q1) Outline the features of job control unionism.
Q2) Union leaders sometimes oppose employee involvement programs because they fear that employees will be required to work harder for the same compensation.
A)True
B)False
Q3) Which of the following policy options will foster union growth?
A) first and second contract arbitration
B) allowing the Labour Relations Board to certify the union without a vote
C) permitting the use of replacement workers during a strike
D) a and b
E) b and c
Q4) Union growth would be stimulated by adopting a policy providing for the certification of unions based upon membership cards instead of requiring a representation vote.
A)True
B)False
Q5) The effects of unions have been categorized as a monopoly face and a voice face.
A)True
B)False
Q6) Explain the union wage effect.
Page 15
To view all questions and flashcards with answers, click on the resource link above.