Human Resource Management Review
Questions
Course Introduction
Human Resource Management explores the essential functions, strategies, and practices involved in managing people within organizations. The course covers key topics such as recruitment and selection, employee development, performance management, compensation and benefits, labor relations, and legal frameworks governing employment. Students will examine how effective HR management supports organizational goals, fosters a positive workplace culture, and ensures compliance with employment laws and ethical standards. Emphasis is placed on both strategic and operational aspects of HR, equipping students with the knowledge to address contemporary challenges in a diverse and evolving workforce.
Recommended Textbook
Intercultural Communication in the Global Workplace 5th Edition by Iris Varner
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12 Chapters
475 Verified Questions
475 Flashcards
Source URL: https://quizplus.com/study-set/2100
Page 2
Chapter 1: Culture and Communication
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/41829
Sample Questions
Q1) Values lie behind attitudes and behaviors.
A)True
B)False
Answer: True
Q2) Discuss the two primary reasons for learning about culture for doing business internationally.Give examples.
Answer: The two primary reasons for learning about culture are a)to understand how others make sense of the world,and b)with that knowledge,to avoid mistakes-especially mistakes in communication. The basis for the study of culture is that cultures inform how people think,act,and process information. Two corollary points are a)people from different cultures are in much more direct contact that ever before,and b)people from different cultures really are different. In order to cooperate successfully,businesspeople need to know about the differences and find ways to integrate them.
Q3) The belief that my culture is normal and central to human experience is called the assumption of universality.
A)True
B)False
Answer: False
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3
Chapter 2: The Role of Language in Intercultural Business Communication
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/41818
Sample Questions
Q1) The exact meaning for words is always reflected in the definition in the dictionary. A)True
B)False
Answer: False
Q2) The physical environment of a culture influences the development of vocabulary. A)True
B)False
Answer: True
Q3) Some say that because English is widely spoken around the globe
A)English will become the universal language in all business transactions in the near future.
B)there is no need to study any other foreign languages
C)there will be a decline of the use of other languages even by native speakers of other languages
D)many native English speakers make the assumption that they can do business everywhere in English.
Answer: D
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Page 4
Chapter 3: Getting to Know Another Culture
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/41819
Sample Questions
Q1) Islam
A) has more believers than either Buddhism or Hinduism and is the fastest growing religion in the United States
B) is older than Buddhism or Hinduism
C) worships the god called Mohammed
D) results in behavior of believers that is the same around the world
Answer: A
Q2) Some things are considered unknowable to members of some cultures.
A)True
B)False
Answer: True
Q3) In general,tolerance of uncertainty is
A) rejected by relationship-oriented cultures
B) typical of cultures that are averse to risk
C) not typical of rules-bending cultures
D) more a characteristic of planning cultures than of luck-seeking cultures
Answer: D
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Chapter 4: The Self and Croups
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Hierarchy in a social organization
A) is present to a greater or lesser degree in almost all cultures
B) is least likely to exist in a society that is ruled by a king
C) is the opposite pattern of social structure from Confucianism or Hinduism
D) is also known as horizontal social organization
Q2) Shame
A) is the same thing as guilt: an emotion of embarrassment
B) is the same thing as losing face: a failure to meet others' expectations
C) operates to motivate behavior in individualistic cultures
D) operates to motivate behavior in collectivist cultures
Q3) Form means rules of etiquette and manners while interacting with others for business purposes.
A)True B)False
Q4) Interdependent self-construal is the same thing as collectivism.
A)True
B)False
Q5) Women in every culture want to be considered equal to men
A)True
B)False
6
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Chapter 5: Organizing Messages to Other Cultures
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Channel choice (email,face-to-face,telephone)for communication is not affected by culture.
A)True
B)False
Q2) The communication model shows
A) a sender transmits meaning through a channel to a receiver
B) the idea travels through the channel to the receiver
C) encoding and decoding takes place with noise
D) the message triggers decoding in the mind of the receiver who assigns meaning to it
Q3) One way to communicate about a solution to a problem is through narrative.
A)True
B)False
Q4) The way a language is structured seems related to the structure of thought. Discuss,using examples.
Q5) Discuss storytelling,analogy,and bargaining discourses as ways to communicate about problems.
Q6) The idea is what travels from sender to receiver.
A)True
B)False
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Chapter 6: Nonverbal Language in Intercultural Communication
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Suit,dress shirt,and tie are acceptable business dress for men around the globe.
A)True
B)False
Q2) In what ways can nonverbal communication signals indicate power and status?
Q3) The use of space is an indication of the attitudes towards privacy.
A)True
B)False
Q4) Who of the following would feel most comfortable with silence during a conversation? A manager from
A)The United States
B)Germany
C)Great Britain
D)Japan
Q5) Which of the following does not help in examining the timing of spoken exchanges?
A)Who initiates the communication?
B)What language do the speakers use?
C)What is acceptable behavior for interrupting the speaker?
D)What are the patterns for frequency of exchange?
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Q6) What can you learn about the Japanese by studying the layout of their offices?
Chapter 7: Cultural Rules for Establishing Relationships
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) You want to recognize the ten most successful salespeople from last year at a big banquet.You think a family vacation for each if them would be an appropriate reward. Salespeople from which country would be least receptive to this idea?
A)United States
B)France
C)Australia
D)Japan
Q2) In Asian societies medical doctors rank highest in prestige whereas teachers rank lowest.
A)True
B)False
Q3) In Thailand employers look for assertiveness in job applicants.
A)True
B)False
Q4) Cultures with a large power distance are hierarchical cultures.
A)True
B)False
Q5) Discuss the impact of philosophical orientations on ethics and business practices
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Chapter 8: Information, Decisions, and Solutions
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/41824
Sample Questions
Q1) Informal information is
A) always subjective
B) usually quantified
C) often from a "grapevine"
D) always verifiable
Q2) No decision-making style discussed in the textbook can be found in just about every culture.
A)True
B)False
Q3) One way to look at culture's effect on decision making is whether decisions are made based on ends or on beginnings.
A)True
B)False
Q4) Discuss why information is gathered by organizations and how information is defined differently in different cultures,and then explain what implications this has for foreign businesses.
Q5) Obliging communication is typical in the mode of conflict management termed avoiding.
A)True
B)False
10
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Chapter 9: Intercultural Negotiation Teams
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/41825
Sample Questions
Q1) The Chinese value relationships;the Canadians value results. The Chinese kept asking about representatives of Canwall whom they had met before and were unsure of their ground to meet the two unfamiliar negotiators.
Q2) Own-goal concerns prevail in the communication of collectivist-culture teams.
A)True
B)False
Q3) Which statement is NOT true of negotiating?
A) it is value free
B) it is a special communication task
C) it occurs when two or more groups have common interests and disagreements about achieving them
D) it is not static but is dynamic
Q4) Describe how three nonverbal factors--site/space,agenda,and use of time--affect negotiation outcomes.
Q5) In the Canwall case,approximately ten of the 24 cultural dimensions from Chapters 3 and 4 came into play. Discuss at least 5 of them,explaining the Chinese or Canadian position on each cultural dimension.
Q6) With the developing relationships,the Chinese looked for a chance to practice unequal obligation.
Page 11
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Chapter 10: Legal and Governmental Considerations in
Intercultural Business Communication
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/41826
Sample Questions
Q1) Islamic Law is based on the Koran
A)True
B)False
Q2) Financial reports are objective statements about a company's performance and are,therefore,culture-neutral.
A)True
B)False
Q3) Major Japanese firms have company unions.
A)True
B)False
Q4) International managers need an understanding of legal issues so they can
A)Represent their firms in a foreign court.
B)Communicate with their customers and employees without violating the local laws
C)Save their company legal fees after disputes have arisen.
D)All of the above
Q5) Discuss how the different approaches to unions and labor-management relations in Japan,Germany,Great Britain,and the United States illustrate different cultural views on settling disputes.
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Q6) Compare and contrast various cultural attitudes towards trademarks and patents.
Chapter 11: The Influence of Business Structures and
Corporate Culture on Intercultural Business
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/41827
Sample Questions
Q1) An organization based on credentials
A)Is most likely located in a high-context culture
B)Emphasizes specific job qualifications of potential employees
C)Encourages group orientation
D)Trains employees in many different aspects of operations.
Q2) Since the adaptation of products to different markets concentrates on the product itself,intercultural business communication competence is not necessary to sell.
A)True
B)False
Q3) The organization based on credentials makes it easier for employees to leave the organization.
A)True
B)False
Q4) Of the various stages in international development,the import/export stage requires the least competence in intercultural business communication.
A)True
B)False
Page 13
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Chapter 12: Intercultural Dynamics in the International Company
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) Before team members of diverse teams discuss their differences,they should become aware of their own preferences.
A)True
B)False
Q2) As the business environment changes,the intercultural business communication strategy will change as well.
A)True
B)False
Q3) The effectiveness of intercultural teams is influenced by corporate culture
A)True
B)False
Q4) Discuss the case,Hana,a Joint Venture Between Health Snacks and Toka Foods,in view of the cultural knowledge you have gained during the semester.Use the questions at the end of the case as a guide in your analysis.
Q5) The creation of intercultural synergies is an on-going task of intercultural teams.
A)True
B)False
Q6) Discuss the stages in the development of effective diverse teams.
Page 14
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