Human Resource Management
Question Bank
Course Introduction
Human Resource Management (HRM) explores the strategic approach to effectively recruiting, developing, motivating, and retaining an organization's workforce. This course examines key HRM functions such as job analysis, recruitment and selection, training and development, performance appraisal, compensation and benefits, labor relations, and employment law. Students will learn how HRM practices support organizational goals, enhance employee performance, and foster a positive workplace culture. Emphasizing both theoretical foundations and real-world application, the course prepares students to address current challenges in managing human capital in diverse and dynamic business environments.
Recommended Textbook
Employment and Labor Law 9th Edition by
Patrick J. Cihon
Available Study Resources on Quizplus
22 Chapters
1403 Verified Questions
1403 Flashcards
Source URL: https://quizplus.com/study-set/1121 Page 2
Chapter
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/22018
Sample Questions
Q1) What are the reasons for the decline of the Post-War Organized Labor?
Answer: Several significant issues and trends combined to cause the gradual decline of organized labor in America.Incidents like violation of "gentlemen's agreement" by John L.Lewis, president of the United Mine Workers, with the Roosevelt Administration during WWII. The belief of Critics, that the combined American Federation of Labor/Congress of Industrial Organizations (AFL-CIO) had grown far too powerful.Resistance, by so-called "Red Hunters" as the infamous Senator Joseph McCarthy, to perceived Communist influences in large unions at the advent of Cold War.Similarly, alleged organized-crime ties of other huge unions attracted the attention and wrath of politicians and government.
Q2) In the West Coast Hotel Company v.Parrish case, the court found that:
A) the requirement of a fair minimum wage designed so the woman can meet the "very necessities of existence" is a means of protection.
B) it is not in the public interest to safeguard women's health and protect them from unscrupulous employers.
C) the protection of women is not a legitimate end of the exercise of state power.
D) All of these answers.
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Employment Contracts and Wrongful Discharge
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22019
Sample Questions
Q1) An employee who has not been hired for more than a year can be fired by the employer for any reason or for no reason.This is the doctrine of:
A) self employed.
B) employment-at-will.
C) contractual employed.
D) whistleblowers.
Answer: B
Q2) Define a whistleblower and describe the protection offered to whistleblower employees.
Answer: A whistleblower is an employee who calls attention to the employer's illegal or unethical activities.Many federal and state statutes such as SOX, OSHA and Title VII seek to protect whistleblowers by making retaliation an illegal act.The most significant whistleblower-protection law of the 21st century is the federal Sarbanes-Oxley Act (SOX), which protects employees who blow the whistle on illegal financial transactions.However, whistleblowers' rights may conflict with the privacy rights of others.
Q3) What is a tort?
Answer: Tort is a private or civil wrong or injury, caused by one party to another, either intentionally or negligently.
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Commonly Committed Workplace Torts
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22020
Sample Questions
Q1) Which of the following applies to the protection of proprietary information by common law or state statute?
A) Employee's social security number
B) Worker's compensation
C) Trade secret
D) Trademark
Answer: C
Q2) Under which law is the context of tortious interference with contract extracted from?
A) Unemployment law
B) Civil law
C) Criminal law
D) Employment law
Answer: D
Q3) One of the most commonly committed workplace torts is defamation.
A)True
B)False Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Employee Privacy Rights in the 21st Century
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22021
Sample Questions
Q1) What is a background screening policy?
Q2) The Human Resource (HR) department of a company maintains employee personal files.Bradley, an employee of a leather manufacturing company was terminated by his supervisor on the basis of facts that were found in the file.Considering this scenario, who else, apart from the HR department and supervisors, are allowed access to employee personal files?
A) Private entities
B) Co-workers
C) Legal department
D) General public
Q3) The knowledge or reckless disregard of the falsity of a communication is known as slander.
A)True
B)False
Q4) Which aspect of internal investigation has instigated the highest amount of litigation? Discuss.
Q5) What serious intrusion of employees' privacy has severe ethical implications?
Q6) Who are system administrators?
Q7) What does surveillance and eavesdropping mean?
Q8) Discuss the origin of Employee Privacy Rights.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: The Global Perspective:international
Employment Law and American Immigration Policy
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/22022
Sample Questions
Q1) What is the Union Network International (UNI)?
Q2) Yen Singh had migrated from Bangladesh to U.. and was working as a labor in the manufacturing industry.He was physically assaulted and victimized by the labor union for an extended period of time.Under which statute can he file a complaint in the district court?
A) Alien Tort statute
B) Torture Victim Protection Act of 1991
C) National Labor Relations Act
D) Tort Claim Act
Q3) Union Network International (UNI) does not seek to organize workers on an international scale but merely administers the functioning of unions.
A)True
B)False
Q4) What are the components of Global Unions?
Q5) What are conventions? Identify conventions that affect international labor relations and employments.
Q6) What are conventions?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Q7) What did France mandate for the first time in the corporate arena in the year 2002?
Chapter 6: Title VII of the Civil Rights Act and Race Discrimination
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22023
Sample Questions
Q1) What is bona fide occupational qualification?
Q2) The equal employment opportunity legislation prohibits discrimination based on what criteria?
Q3) An exception to this civil rights law that allows an employer to hire employees of a specific gender when business necessity requires it is:
A) disparate impact.
B) disparate treatment.
C) bona fide occupational qualification.
D) criterion-related validity.
Q4) In Equal Employment Opportunity Commission (EEOC) v.Dial Corp, the trial court held that:
A) Dial was not in violation of Title VII.
B) the Work Tolerance Screen (WTS) had a discriminatory effect on female applicants.
C) Dial had demonstrated that the WTS was a business necessity and had shown criterion validity.
D) Dial had effectively controlled for other variables that may have caused the decline in injuries.
Q5) How is seniority defined under Title VII?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Gender and Family Issues:title VII and Other Legislation
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22024
Sample Questions
Q1) Explain the provision of the Equal Pay Act.
Q2) The Equal Pay Act of 1963 requires that women should be paid more than men even if they perform substantially equal work in same establishment.
A)True
B)False
Q3) What is the provision relating to pregnant women working in hazardous condition?
Q4) When should an employee give notice for leave under FMLA?
Q5) Plaintiffs often file suit under both ______ and the Equal Pay Act.
A) the Sarbanes-Oxley Act
B) Title VII
C) the National Labor Relations Act
D) the Executive Order
Q6) The Family and Medical Leave Act, allows eligible employees to take up to twelve weeks of unpaid leave in any twelve months.
A)True
B)False
Q7) What is gender discrimination?
Q9) Which state legislation provides pregnancy leave? Page 9
Q8) What are the important aspects of the Family and Medical Leave Act?
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 8: Discrimination Based on Religion and National
Origin and Procedures Under Title VII
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22025
Sample Questions
Q1) A federal employee alleging employment discrimination must first consult with a(n):
A) Lilly Ledbetter Fair Pay Act counselor.
B) Disparate Treatment Claims counselor.
C) Equal Employment Opportunity (EEO) counselor within the employee's own agency.
D) National Labor Relations Board counselor.
Q2) What are the remedies provided under Title VII?
Q3) Under Title VII, the federal government has exclusive authority over employment discrimination issues.
A)True
B)False
Q4) Title VII does not allow employers to hire employees of a particular ethnic or national origin even if based on legitimate business, safety, or security concerns.
A)True
B)False
Q5) What provisions are provided under section 703(e)(2) of Title VII of the Civil Rights Act of 1964?
Q6) Explain ministerial exemption within the context of Title VII.
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Discrimination Based on Age
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/22026
Sample Questions
Q1) Fifty-five year old Mark has worked with an organization for 20 years and was looking forward to his impending promotion.During his annual appraisal, his supervisor stated that he had "put in enough time" and suggested he step down from his post since most executive employees retired at the age fifty five.In this instance, Mark does not need to resign since:
A) he is physically fit to work.
B) under Age Discrimination in Employment Act mandatory retirement of such executives prior to sixty-five is still prohibited.
C) retirement will violate Americans with Disabilities Act.
D) it is mandatory for his organization to hand him the promotion considering his age and level of experience.
Q2) In Gross v.FBL Financial Services, Inc. the Supreme Court held that the language of the Age Discrimination in Employment Act (ADEA) does not allow for:
A) waivers.
B) prima facie cases.
C) "mixed motive" cases.
D) bona fide occupational qualification.
Q3) Provide examples of violations of the Age Discrimination in Employment Act.
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 10: Discrimination Based on Disability
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22027
Sample Questions
Q1) What are the defenses available under the ADA?
Q2) Assume that Dave Johnson was suffering from physical disability and applied for a job at Coury Company.If Coury Company rejects his application because of his disability, they have:
A) violated the Occupational Safety and Health Act.
B) violated the National Labor Relation Board.
C) violated the Americans with Disabilities Act.
D) discriminated on the basis of gender.
Q3) In which of the following cases did the Supreme Court uphold the constitutionality of Federal Railroad Administration regulations that required drug tests of all railroad employees involved in accidents, regardless of whether there was any reason to suspect individual employees of drug use?
A) Raytheon Co.v.Hernandez
B) Skinner v.Railway Labor Executives' Association
C) New York City Transit Authority v.Beazer
D) Vande Zande v.State of Wisconsin Dept.
Q4) How is "disability" defined under the ADA?
Q5) Explain the food handler defense under the ADA.
Q6) What is the Rehabilitation Act? Explain it provisions.
Q7) What is the procedure to claim remedies under the ADA?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: Other EEO and Employment Legislation:federal and
State Laws
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/22028
Sample Questions
Q1) Which one of the following acts imposes both civil and criminal penalties for employers who take adverse employment actions against whistleblowers?
A) The Civil Service Reform Act
B) The Sarbanes-Oxley Act
C) The Civil Rights Act
D) The Fair Labor Standards Act
Q2) What are remedial affirmative action plans?
Q3) Federal EEO laws specifically prohibit employment discrimination based on criminal record.
A)True
B)False
Q4) Section 1983 of the Civil Rights Act is restricted to claims of intentional discrimination.
A)True
B)False
Q5) Give a brief outline of the Civil Rights Act of 1866 and 1870.
Q6) Define honesty tests.
Q7) What are the requirements of strict scrutiny test?
Q8) What is the role of federal Employee Polygraph Protection Act of 1988?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 12: The Rise of Organized Labor and Its Regulatory Framework
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/22029
Sample Questions
Q1) Discuss the Congress of Industrial Organizations.
Q2) The Congress of Industrial Organizations (CIO) was a federation of unions that sought to organize only the skilled production workers largely ignored by the AFL.
A)True
B)False
Q3) The concept of the Noble Order of the Knights of Labor was first developed in Philadelphia in 1869.
A)True
B)False
Q4) The Office of the General Counsel is the prosecutorial branch of the NLRB and is also in charge of the day-to-day administration of the NLRB regional offices.
A)True
B)False
Q5) What is the extent of jurisdiction of the NLRB?
Q6) The Clinton administration never provided unions with a sympathetic ear at the White House.
A)True
B)False
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: The Unionization Process
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/22030
Sample Questions
Q1) Mr.Todd was elected as a bargaining representative of the labor union at Hudson Manufacturing Company.Later, it was found that Mr.Todd did not have majority support to remain as a bargaining representative.So, a group of employees decided to file a(n) _____ under the provisions of Section 9(c)(1) of National Labor Relations Act.
A) decertification petition
B) suo moto action
C) appeal
D) quo warranto
Q2) Explain the second exception under contract bar rule.
Q3) When should an employer file the election eligibility list in the regional office?
Q4) Explain the two exceptions of contract bar rule.
Q5) What is the significance of Section 9(e)(1) of the NLRA pertaining to election?
Q6) While determining the bargaining agent, on what grounds the can the Board decision be appealed in Washington?
Q7) Any dealings with individual unit employees must be in accordance with the collective bargaining agreement.
A)True
B)False
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Unfair Labor Practices by Employers and Unions
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/22031
Sample Questions
Q1) In NLRB v.City Disposal Systems, the Court of Appeals concluded that the Brown's refusal was not a(n) _____ according to Section 7 of the NLRA.
A) concerted activity
B) protected activity
C) unfair labor practice
D) unlawful activity
Q2) Nicolas is a member of the bargaining unit at Smith Inc. and has been very vocal in his criticism of the performance of the union's leadership in the last contract negotiations.Steve, the union's chief steward, irate over Nicolas' complaints, meets with Benjamin, the HR director, to discuss terminating Nicolas.Here, Steve violated Section 8(b)(2) of the:
A) American Federation of Labor.
B) National Labor Relations Act.
C) Wagner Act.
D) Taft-Hartley Act.
Q3) If an employer asks any employee to be filmed for use in an antiunion video then it amounts to violation of the NLRA.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 17
Chapter 15: Collective Bargaining
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22032
Sample Questions
Q1) Section 8(b)(3) allows a union representing a group of employees to refuse to bargain with their employer.
A)True
B)False
Q2) The National Labor Relations Act (NLRA) provides for longer notice periods when the collective bargaining involves the employees of a(n):
A) educational institution.
B) software company.
C) health-care institution.
D) law firm.
Q3) What was the purpose of the Worker Adjustment and Retraining Act (WARN)?
Q4) An employer is required to recognize a union as the exclusive bargaining representative of its employees when a majority of those employees support the union.
A)True
B)False
Q5) According to NLRB guidelines, what is the tenure of the bargaining agreement for a certified union?
Q6) Define mass layoffs.
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 16: Picketing and Strikes
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/22033
Sample Questions
Q1) The union members of the National Steel Company decided to hold a strike compelling their employer to increase their wages and medical benefits and provide better insurance and family benefits.This type of strike is called a(n):
A) economic strike.
B) unfair labor practice strike.
C) conventional strike.
D) whipsaw strike.
Q2) Johnson and Johnson Health Care Hospital, decided to abolish the medical benefits of their employees.The hospital's union decided to hold a strike protesting the decision.According to Section 8(g) of the National Labor Relations Act, the union has to give a written notice in advance before conducting such an act within:
A) five days.
B) ten days.
C) fifteen days.
D) twenty days.
Q3) Briefly discuss state regulation(s) on picketing.
Q4) Briefly explain the concept of consumer picketing.
Q5) What are hot cargo clauses?
Q6) What are the national emergency provisions under the Taft-Hartley Act of 1947?
Page 19
To view all questions and flashcards with answers, click on the resource link above.
Chapter 17: The Enforcement and Administration of the Collective Agreement
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/22034
Sample Questions
Q1) The dispute regarding payment of wages between the West Coastal Company and its union was referred to a neutral arbitrator.The arbitration created a new agreement stating the terms and conditions of payment of wages.This is an example of a(n) _____ arbitration.
A) persuasive
B) interest
C) mandatory
D) rights
Q2) After 1980, the cost of retiree benefits known as "legacy costs" became a significant financial burden on the employers.
A)True
B)False
Q3) In John Wiley & Sons, Inc.v.Livingston, the Supreme Court held that the successor employer must arbitrate a grievance arising under the collective agreement where there was a _____ of identity in the business enterprise.
A) subrogation
B) substantial continuity
C) misrepresentation
D) withholding
Page 20
To view all questions and flashcards with answers, click on the resource link above.
Chapter 18: The Rights of Union Members
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22035
Sample Questions
Q1) The National Labor Relations Board holds that breach of the duty of fair representation by a union is a(n):
A) unfair labor practice.
B) infringement of fundamental rights.
C) violation of the Constitution.
D) violation of Occupational Safety and Health Act.
Q2) What is meant by exhausting internal remedies?
Q3) In Miranda Fuel Co. it was held that a breach of the duty of fair representation by a union was a violation of _____ of the National Labor Relations Act.
A) Section 301
B) Section 8(b)(1)(A)
C) Section 10(a)
D) Section 101(a)(2)
Q4) Executive Order 13201 requires the government employers to post notices in the workplace informing employees subject to a union security agreement that they have the right to refuse to pay a portion of their union dues.
A)True
B)False
Q5) Who creates the union's duty of fair representation?
To view all questions and flashcards with answers, click on the resource link above. Page 21
Chapter 19: Public Sector Labor Relations
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/22036
Sample Questions
Q1) If an impasse is not resolved under mediation of the Federal Mediation and Conciliation Service (FMCA), either parties may request that the _____ consider the dispute.
A) Federal Labor Relations Authority
B) Fair Labor Standards Board
C) National Labor Relations Board
D) Federal Service Impasse Panel
Q2) The Federal Service Labor-Management Relations Act (FSLMRA) covers federal employees who are employed by a federal agency or who have ceased to work for the agency because of an unfair labor practice.
A)True
B)False
Q3) Briefly explain the Federal Service Labor-Management Relations Act.
Q4) The rights of public sector employees to organize and bargain collectively are relatively recent legal developments.
A)True
B)False
Q5) How does the Postal Service Reorganization Act influence an impasse?
Q6) What does the Hatch Act prohibit?
To view all questions and flashcards with answers, click on the resource link above. Page 22
Chapter 20: Occupational Safety and Health
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/22037
Sample Questions
Q1) In Tomick v.United Parcel Service, Inc. the plaintiff claimed he was fired based on:
A) religion.
B) race.
C) disability.
D) national origin.
Q2) _____ is/are the second leading cause of fatal occupational injury in the United States.
A) Burnout
B) Contagion
C) Accidents
D) Homicide
Q3) If the employer fails to correct a cited violation after it has become final, a fine may be imposed, of not more than:
A) $ 500 per day.
B) $ 1,000 per day.
C) $ 2,000 per day.
D) $ 2,500 per day.
Q4) What are three kinds of standards under Occupational Safety and Health Act?
Q5) When should citation be an issue? Can the employer challenge a citation?
To view all questions and flashcards with answers, click on the resource link above. Page 23
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/22038
Sample Questions
Q1) Sophisticated employers recognize that unemployment compensation claims must be considered within the context of the company's:
A) compensation benefits strategy.
B) insurance plans.
C) total human resource strategy.
D) corporate policy.
Q2) What constitutes disability under the Social Security system?
Q3) The minimum standards for pension plans must be met for the plan to qualify for:
A) liquidity benefits.
B) preferential tax treatment.
C) federal accreditation.
D) FELA status.
Q4) For a person to be "fully insured" by social security, he or she must accrue a minimum of thirty quarters of contributions.
A)True
B)False
Q5) The Federal Employment Liability Act (FELA) was passed in the year 1908.
A)True
B)False Page 24
To view all questions and flashcards with answers, click on the resource link above.
Page 25
Chapter 22: The Fair Labor Standards Act
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/22039
Sample Questions
Q1) Name three kinds of labor that have been found hazardous for minors by the Secretary of Labor.
Q2) Congress enacted the FLSA in:
A) 1940.
B) 1938.
C) 1951.
D) None of these answers.
Q3) What was impact of the first federal law against child labor?
Q4) The statute of limitations for willful violations is extended to _____ years.
A) five
B) two
C) three
D) four
Q5) Employers and employees not covered by the Fair Labor Standards Act are generally subject to:
A) terms and conditions of the bargaining agreement.
B) federal administrative rules and regulations.
C) terms of the labor contract.
D) state laws of United States.
Q6) Describe the coverage of the FLSA.
To view all questions and flashcards with answers, click on the resource link above. Page 26