Human Resource Management
Midterm Exam
Course Introduction
Human Resource Management explores the strategies, policies, and practices involved in managing people within an organization. This course covers key topics such as recruitment and selection, training and development, performance appraisal, compensation and benefits, employee relations, and legal aspects of HR. Students will gain practical insights into aligning human resource practices with organizational objectives, fostering a positive workplace culture, and effectively navigating challenges related to diversity, ethics, and labor relations in both local and global contexts.
Recommended Textbook
Human Resource Development 6th Edition by Jon M. Werner
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15 Chapters
873 Verified Questions
873 Flashcards
Source URL: https://quizplus.com/study-set/2119 Page 2
Chapter 1: Introduction to Human Resource Development
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/42230
Sample Questions
Q1) When comparing Training to Development
A) Development has a longer term focus than training
B) Training has a longer term focus than development
C) Training involves only skills, development involves everything else
D) Development focuses mostly on upper level managers
Answer: A
Q2) The first documented Factory School began at Hoe and Company in 1782.
A)True
B)False
Answer: True
Q3) A 'yeomen' is a person who:
A) Sails a ship
B) Has not been admitted to an apprentice program as yet
C) Has mastered a few skills
D) Has mastered all the apprentice skills
Answer: D
Q4) In 2010 ASTD has approximately 40,000 members in 100 plus countries.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Influences on Employee Behavior
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/42231
Sample Questions
Q1) Outcomes can be either personal to the employee or organizationally focused.
A)True
B)False
Answer: True
Q2) The organization impacts employee behaviors based on:
A) The type, distribution and criteria for rewarding people
B) How much money a person makes compared to others
C) Whether or not there is a bonus
D) Pay has not impact on employee behaviors
Answer: A
Q3) In expectancy theory,the importance that an individual places upon a particular outcome is called a(n):
A) instrumentality
B) valence
C) expectancy
D) extrinsic motivation
Answer: B
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Chapter 3: Learning and HRD
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/42232
Sample Questions
Q1) For individual trainees a learning curve will be:
A) The same - curving sharply upward at first and then slowing down
B) Different for all trainees
C) The same - curving sharply downward at first and then speeding up
D) The same - curving sharply upward at first and then speeding up
Answer: B
Q2) Andragogy is based on all of the following assumptions about adults EXCEPT:
A) adults are self-motivated
B) adults have acquired a large amount of experience that can be used a resource
C) adults look to apply learned tasks later in life
D) adults are motivated to learn
Answer: C
Q3) Interference refers to:
A) Your supervisor being mad at you
B) A noisy training room
C) Material learned before the session or information received after training
D) None of the above are interference
Answer: C
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Chapter 4: Assessing HRD Needs
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/42233
Sample Questions
Q1) The most common source of information for person analysis is:
A) critical incidents
B) the performance appraisal
C) diaries
D) assessment centers
Q2) Linking the organizations strategic plan to HRD activities for operating managers:
A) May increase support for HRD programs
B) Will lower motivation of trainees
C) Should not be done
D) Does not matter
Q3) Boeing was recognized by the ASTD as part of its benchmarking forum.
A)True
B)False
Q4) The need for E-learning is always carefully analyzed.
A)True
B)False
Q5) Performance appraisal information can always be considered to be accurate.
A)True
B)False
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Chapter 5: Designing Effective HRD Programs
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/42234
Sample Questions
Q1) Content to be covered,activity sequence,training media,exercises,and the timing of each activity are considered parts of a:
A) training outline
B) training schedule
C) evaluation plan
D) lesson plan
Q2) According to Mager and the text a good objective would be:
A) Discuss principles and techniques of computer programming
B) Write a program to calculate arithmetic means using Cobol
C) Illustrate principles and techniques of computer programming
D) Understand how a computer works
Q3) According to Mager and the text the objective 'Discuss and illustrate principles and techniques of computer programming' is not a good objective.
A)True
B)False
Q4) Trainers who lack subject matter expertise may rely too heavily on books and other training materials.
A)True
B)False
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Chapter 6: Implementing HRD Programs
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/42235
Sample Questions
Q1) Outdoor training includes:
A) Low ropes courses
B) High ropes activities
C) Wilderness adventures
D) All of the above
Q2) Computer based training will be less important in the next 20 years.
A)True
B)False
Q3) Kaizen is:
A) The Japanese philosophy of continuous improvement
B) The head of ASTD
C) A new way of doing on the job training
D) An instructor at UWW
Q4) A common example of self-paced training is:
A) Listening to a lecture
B) Driving a car
C) Flying and airplane
D) Computer training
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Chapter 7: Evaluating HRD Programs
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84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/42236
Sample Questions
Q1) Internal validity can be affected by all of the following,except:
A) Instrumentation
B) Testing
C) Differential investigation
D) Experimental mortality
Q2) When collecting data which of the following issues is not important?
A) Reliability
B) Validity
C) Effectiveness
D) Practicality
Q3) Ideally,the control group and the training group have:
A) A lot in common
B) The same scores before training
C) The same supervisors
D) The exact same job description
Q4) When writing a questionnaire you should limit the number of response options.
A)True
B)False
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Chapter 8: Employee Socialization and Orientation
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) It has been found that newcomers actively seek out the information they need rather than simply waiting for the organization to supply it to them.
A)True
B)False
Q2) An effective program to get people started in an organization (e.g.,an orientation program)is important because:
A) it will help get rid of poor performers
B) it makes sure everyone understands all company policies
C) it reduces benefit costs
D) it reduces start-up costs
Q3) A well run orientation program should take place over a period of time.
A)True
B)False
Q4) According to the text,what newcomers to an organization need MOST is (are):
A) accurate expectations of the job
B) good computer skills
C) a high level of education
D) really strong interpersonal skills
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Chapter 9: Skills and Technical Training
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) By 2018 the racial minorities will account for how much of the U.S.workforce?
A) Over one-third
B) About 10%
C) Well over 50%
D) Almost 75%
Q2) A team is:
A) A group of individuals
B) A group of individuals seen as linked in a social structure
C) The members of any work department
D) Postal workers - all part of the postal team
Q3) Which of the following is TRUE of the School to Work Opportunities Act?
A) federal grants are made to schools
B) success is dependent upon a coordinated effort of all participants
C) employers benefit from a trained labor pool
D) all of the above are parts of this Act
Q4) Teams should be created just to have them.
A)True
B)False
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Chapter 10: Coaching and Performance Management
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/42239
Sample Questions
Q1) Abusive supervision (yelling and screaming at employees)has been found to be an effective way to reduce performance problems.
A)True
B)False
Q2) All of the following are ways of increasing employee motivation and sense of ownership of their performance except:
A) Goal setting
B) Job redesign
C) Employee participation programs
D) Pay raises
Q3) According to Fournies it is important to get the employee to agree that a problem exists.
A)True
B)False
Q4) It is important for managers to demonstrate commitment and respect for employees.
A)True
B)False
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Page 12
Chapter 11: Employee Counseling and Wellness Services
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/42240
Sample Questions
Q1) The Mental Health Parity Act of 1996 covers:
A) all US employers
B) only Federal and State employees
C) mental health healthcare coverage
D) both mental health and dental coverage
Q2) The effectiveness of EAP's is:
A) simply totally unknown
B) considered very poor by almost everyone
C) still up in the air totally
D) generally accepted
Q3) According to O'Donnell which of the following is true
A) Level I focuses on direct behavior change
B) Level II focuses on education only
C) Level III focuses on the organizational environment
D) Level I focuses on the organizational environment
Q4) Most managers and supervisors are well-trained to deal with serious employee personal problems.
A)True
B)False
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Chapter 12: Career Management and Development
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/42241
Sample Questions
Q1) In the team based career development model the team:
A) Members serve as role models
B) Rewards behaviors that enhance team performance and growth
C) Determines training opportunities for team members
D) All of these are true
Q2) Outplacement focuses on:
A) Terminated employees
B) Retiring employees
C) Newly hired employees
D) Those remaining with the organization after a lay-off
Q3) Career counseling includes
A) Opening and probing
B) Understanding and planning
C) Organizing
D) Opening and planning
Q4) The 4 career concepts are:
A) Linear, expert, top of the heap and translator
B) Linear, expert, spiral and transitory
C) Lunar, experienced, special and transitory
D) Linear, experimenter, spatial and transitory
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Chapter 13: Management Development
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/42242
Sample Questions
Q1) Based on the need for globally competent managers,Bartlett and Ghoshal argue that the role of a country manager is to:
A) be leaders and talent scouts
B) develop new products
C) sense local threats/opportunities and build local resources
D) coordinate transactions across national borders
Q2) The four-dimensional model depicts the managerial role as having all of the following dimensions except:
A) 6 function
B) 4 roles
C) 5 targets
D) 12 managerial styles
Q3) Prospector,developed by Spreitzer and others is designed to do what?
A) Identify managers with the greatest potential to be international executives
B) Identify potential supervisors
C) Identify managers for US jobs
D) Find new managers for an organization
Q4) Needs assessment in management training is critical to program success.
A)True
B)False
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Chapter 14: Organization Development and Change
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/42243
Sample Questions
Q1) Organization culture is:
A) A bunch of people from the same country
B) Everyone is related to each other
C) A group of "good old boys"
D) A system with shared values and beliefs
Q2) The change agent:
A) oversees the evaluation of the process
B) determines the need for the change
C) needs a broad range of knowledge of OD theories
D) can never be an internal HRD person
Q3) The model of planned changed (by Porras and Silvers)distinguishes two sets of target variables: vision variables and work setting variables.
A)True
B)False
Q4) Research has shown that organizational learning is very effective.
A)True B)False
Q5) TQM stands for Total Quality Maintenance.
A)True
B)False
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Chapter 15: HRD and Diversity: Diversity Training and Beyond
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/42244
Sample Questions
Q1) Treatment discrimination means:
A) Not making jobs available to minorities
B) Not having an affirmative action plan
C) Not promoting white males
D) Not training women for upper level jobs
Q2) Equal opportunity is the giving of preferences to women and minorities in employment decisions.
A)True
B)False
Q3) Affirmative action can require organizations to practice preferential recruiting and hiring.
A)True
B)False
Q4) Executive Order 11246 issued by President Johnson requires federal contractors to undertake affirmative action processes.This impacts federal contracts that are over:
A) $1,000
B) $10,000
C) $100,000
D) $1,000,000
Page 17
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