Human Resource Management Exam Questions
Course Introduction
Human Resource Management is a comprehensive course that explores the strategic and operational aspects of managing people within organizations. The course covers key topics such as recruitment and selection, training and development, performance appraisal, compensation and benefits, employee relations, and labor law. Students will examine the vital role of human resources in achieving organizational goals, learn about best practices in workforce planning, and discuss challenges related to diversity, ethics, and globalization in HRM. The course combines theoretical frameworks with practical approaches to help students understand how effective human resource management enhances organizational performance and creates a positive work environment.
Recommended Textbook
Employee Training and Development 7th Edition by Raymond Noe
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11 Chapters
568 Verified Questions
568 Flashcards
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Page 2
Chapter 1: Introduction to Employee Training and Development
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/62090
Sample Questions
Q1) Talent management professionals typically focus on training as well as team building, conflict management, employment development, and change management.
A)True
B)False
Answer: False
Q2) Training differs from development in that training tends to be more future-focused.
A)True
B)False
Answer: False
Q3) ATD stands for the Association for Training and Development.
A)True
B)False
Answer: False
Q4) Training activities are said to be outsourced when they are provided by _____.
A) in-house consultants
B) company managers
C) company trainers
D) individuals outside the company
Answer: D
Page 3
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Chapter 2: Strategic Training
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Companies adopting a _____ strategy need to train employees in job-search skills and to focus on cross-training their remaining employees.
A) concentration
B) disinvestment
C) external growth
D) internal growth
Answer: B
Q2) In learning organizations, there is an understanding that failure provides important information.
A)True
B)False
Answer: True
Q3) Which of the following positions is characterized by high value and low uniqueness?
A) Lab technician
B) Scientist
C) Secretarial staff
D) Legal adviser
Answer: A
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Page 4
Chapter 3: Needs Assessment
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) To motivate employees to learn in training programs, managers should always avoid informing the employees about their skill deficiencies.
A)True
B)False
Answer: False
Q2) _____ are useful with complex or controversial issues.
A) Surveys
B) Observations
C) Focus groups
D) Historical data reviews
Answer: C
Q3) _____ analysis involves determining the appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers.
A) Organizational
B) Task
C) Gap
D) Value-chain
Answer: A
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Page 5
Chapter 4: Learning and Transfer of Training
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) Providing self-management training is an example of an internal learning condition.
A)True
B)False
Q2) Intellectual skill as a learning outcome primarily includes the capability to _____.
A) state or describe previously stored information
B) apply generalizable concepts and rules to solve complex problems
C) execute a physical action with precision and timing
D) choose a personal course of action
Q3) Developing a computer program that meets customer specifications is an example of an intellectual skills learning outcome.
A)True
B)False
Q4) Open skills are those that are to be identically produced by the trainee on the job.
A)True
B)False
Q5) What is near transfer? Far transfer? What are their implications for training design?
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Chapter 5: Program Design
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Sample Questions
Q1) Regarding opportunity to perform, breadth refers to the number of times or the frequency with which trained tasks are performed on the job.
A)True
B)False
Q2) Low levels of opportunity to perform may indicate that _____.
A) training content is not important for the employee's job
B) refresher courses for trainees are not necessary
C) there is no decay in learned capabilities of employees
D) the work environment supports transfer
Q3) If training emphasizes total group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.
A) conference-type
B) horseshoe
C) fan-type
D) classroom-type
Q4) Millennials like to learn by working alone and helping others to learn.
A)True
B)False
Q5) Name and describe the three phases of training program design.
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Chapter 6: Training Evaluation
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) A pencil-and-paper test is the best means for measuring skill-based outcomes.
A)True
B)False
Q2) In the context of big data, _____ refers to the huge amount of data that is being generated and the speed with which it must be evaluated, captured, and made useful.
A) valence
B) volume
C) variety
D) velocity
Q3) _____ refers to the process of collecting the outcomes needed to determine whether training is effective.
A) Training evaluation
B) Program design
C) Performance appraisal
D) Needs assessment
Q4) Negative transfer is evident when learning occurs, but on-the-job behavior is lower than pre-training levels.
A)True
B)False
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Chapter 7: Traditional Training Methods
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Sample Questions
Q1) Adventure learning likely results in high transfer of training.
A)True
B)False
Q2) Which of the following statements is most true of on-the-job training (OJT)?
A) It is formal because it should be planned.
B) OJT cannot be used for training newly hired employees.
C) Skills learned through OJT are easily transferred to the job.
D) OJT results in higher audiovisual costs.
Q3) Identify the characteristics of effective modelling displays.
Q4) Which of the following is a presentation method of training?
A) On-the-job training
B) Lecture
C) Simulation
D) Case study
Q5) _____ is based on the principles of social learning theory.
A) Behavior modification
B) Simulation
C) Behavior modeling
D) Social media learning
Q6) Identify strategies to enhance role plays.
Page 9
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Chapter 8: Technology-Based Training Methods
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Sample Questions
Q1) To create a positive online learning experience, _____.
A) content that is unrelated to the learning objectives should be included
B) the use of multiple types of media should be avoided as they may be distracting
C) there should be prompts to promote self-regulation
D) modules should be fairly long to promote overlearning
Q2) _____ refers to directly translating an instructor-led, face-to-face training program to an online format.
A) Repurposing
B) Rapid prototyping
C) Self-directedness
D) Webcasting
Q3) The key defining characteristic of a flipped classroom is that control over the content of lectures is "flipped" from the instructor to student.
A)True
B)False
Q4) Virtual reality allows simulations to become even more realistic.
A)True
B)False
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Chapter 9: Employee Development and Career Management
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Sample Questions
Q1) Job enlargement refers to the process of _____.
A) hiring more people for the same job category
B) moving employees up the organizational hierarchy
C) adding challenges or new responsibilities to an employee's current job
D) adding more jobs in a department to reduce stress
Q2) _____ refers to the process of helping new hires adjust to social and performance aspects of their new jobs.
A) Training
B) Offshoring
C) Repatriation
D) Onboarding
Q3) High-potential employees should not participate in mentoring and coaching.
A)True
B)False
Q4) Which of the following is not an exercise typically found in assessment centers?
A) Leadership group discussion
B) Interviewing skills training
C) Role play
D) In-basket exercises
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Chapter 10: Social Responsibility: Legal Issues, Managing
Diversity, and Career
Challenges
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53 Verified Questions
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Sample Questions
Q1) _____ refer to employees who have an assignment to manage an operation abroad without being located in that country.
A) Virtual expatriates
B) Market mavens
C) Offshore employees
D) Intrapreneurial employees
Q2) Millennials and Gen Xers are more used to change and job insecurity than Baby Boomers.
A)True
B)False
Q3) Which of the following is true of repatriation?
A) Employees are guaranteed a higher standard of living.
B) Employees may leave the company if their assignments upon returning home have less responsibility.
C) Expatriates tend to experience little or no stress.
D) Employees should not be asked to self-manage the repatriation process.
Q4) Describe what companies can do to prepare employees for layoffs and to reduce their potential negative effects?
Q5) List six training-related situations that may result in legal action.
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Chapter 11: The Future of Traini
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Sample Questions
Q1) A Fitbit in an example of _____.
A) A wearable
B) Augmented reality
C) Gamification
D) Tin Can API
Q2) A key assumption of the performance analysis approach is that training is the primary solution to most business problems.
A)True
B)False
Q3) Which of the following statements is true of rapid instructional design (RID)?
A) Resources that are devoted to design and delivery of instruction cannot be reallocated.
B) Instructional content and process can be developed independently of each other.
C) Rapid instructional design is a self-serviced, modifiable, and on-demand computing system that provides information technology infrastructure over a network.
D) Rapid instructional design refers to a company that provides software for a specific application.
Q4) What are wearables? Discuss how they might be useful for training and learning.
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