Human Resource Management Exam Preparation Guide
Course Introduction
Human Resource Management is an essential course that explores the strategic and operational functions of managing people within organizations. It covers key topics such as workforce planning, recruitment and selection, training and development, performance management, compensation and benefits, and employee relations. The course emphasizes the alignment of human resource practices with organizational goals, legal compliance, and ethical considerations. Students will develop a comprehensive understanding of how effective HR management fosters a productive, inclusive, and engaging workplace, and learn practical skills for addressing challenges in diverse organizational settings.
Recommended Textbook
Organizational Behavior An Evidence Based Approach 12th Edition by Fred Luthans Available Study Resources on Quizplus 14 Chapters
Verified Questions 1138 Flashcards
Source URL: https://quizplus.com/study-set/3951
Page 2
Chapter 1: Introduction to Organizational Behavior: an
Evidence-Based Approach
Available Study Resources on Quizplus for this Chatper
76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/78828
Sample Questions
Q1) Identify Jeff Pfeffer's "3 Its," correlating it to organizational behavior theory and research.
A) Believe it.
B) Spread it.
C) Do it.
D) Stick with it.
Answer: B
Q2) James Brian Quinn believes that the organization of enterprise and effective strategies will depend more on development and deployment of _____ resources than on the management of _____ assets.
A) intellectual; physical
B) human; monetary
C) technological; physical
D) natural; monetary
Answer: A
Q3) Behavioral science is almost as old as the physical and biological sciences.
A)True
B)False
Answer: False
Page 3
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Environmental Context: Globalization, diversity, and Ethics
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/78827
Sample Questions
Q1) In an interview for the position of a sales executive,which of the following techniques would be most effective to identify whether the applicant has the necessary skills for the job?
A) General aptitude test
B) Stress interview
C) Panel interview
D) Role-playing exercise
Answer: D
Q2) ) These include legal and financial planning assistance,discounts with local merchants,group auto and home owners insurance,and fleet arrangements for auto purchases.
A) Group purchase programs
B) Casual day programs
C) Convenience benefits
D) Health promotion benefits
Answer: A
Q3) Identify the various techniques used by organizations to managing diversity.
Answer: Organizational approaches to managing diversity include a variety of techniques.These include testing,training,mentoring,and various work/family programs.
Page 4
To view all questions and flashcards with answers, click on the resource link above.
Chapter 3: Organizational Context: Design and Culture
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78826
Sample Questions
Q1) The modern approach to organization theory and design consists of very flexible networks,and recognizes the interaction of information technology and people.
A)True
B)False
Answer: True
Q2) Texas Instruments reverted to some highly formalized,bureaucratic procedures in their product development process.This is an example of:
A) demand redesign.
B) network design.
C) rediscovery redesign.
D) green-field redesign.
Answer: C
Q3) Subcultures are typically a result of religions or personal beliefs that are shared by members of a department or a unit.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Organizational Context: Reward Systems
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/78825
Sample Questions
Q1) In the social cognitive theory,the reward consequences play an important role in organizational behavior.
A)True
B)False
Q2) Which of the following approach involves giving an employee an option to take money and then repay it out of the commissions?
A) Impromptu loan
B) Current account
C) Over-draw account
D) Drawing account
Q3) Agency theory seeks to explain:
A) how owners and managers may vary in their approach to risk taking.
B) how owners are more effective than managers in using pay and other forms of compensation to effectively run the organization.
C) differences in time horizons between managers and lower-level employees.
D) how owners and managers are similar while making decisions during a high stress situation.
Q4) Describe agency theory.How is it significant?
Q5) List the important symbolic attributes associated with money.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Personality,perception,and Employee Attitudes
Available Study Resources on Quizplus for this Chatper
81 Verified Questions
81 Flashcards
Source URL: https://quizplus.com/quiz/78824
Sample Questions
Q1) Which of the following can be defined as a complicated interaction of selection,organization,and interpretation?
A) The perceptual process
B) The socialization process
C) The cognitive process
D) The behavioral process
Q2) Absolutely no turnover is beneficial to the organization.
A)True
B)False
Q3) Ruth has been working in an advertising firm form 5 years.She wants to change her job but does not quit because she feels that sticking on to her job is the right thing to do.Which of the following describes this commitment?
A) Cognitive commitment
B) Normative commitment
C) Affective commitment
D) Continuance commitment
Q4) How does the study of identical twins help in determining the role of heredity in personality?
Q5) List the definitions of organizational commitment as an attitude.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Motivational Needs,processes,and Applications
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/78823
Sample Questions
Q1) Avoiding tasks or decisions with a risk of failure and blame can be categorized under which one of the following needs?
A) Need for achievement
B) Need for power
C) Need for status
D) Need for security
Q2) Interactional justice is the exchange between the employee and the employing organization.
A)True
B)False
Q3) Explain the contributions of Herzberg's two-factor theory to work motivation.
Q4) One version of the control theory is essentially a cognitive phenomenon relating to the degree that individuals perceive they are in control of their own lives,or are in control of their jobs.
A)True
B)False
Q5) Define stretch targets.How do they work?
Q6) How are dispositional attributions different from situational attributions? Give an example for each.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Positive Organizational Behavior and Psychological Capital
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/78822
Sample Questions
Q1) All of the following statements about Seligman's Attributional Style Questionnaire (ASQ)are true,EXCEPT:
A) it was designed to determine habitual explanatory style.
B) it contains lie scales.
C) it has been found to be very difficult to fake optimism.
D) it requires respondents to interpret 3 good and 3 bad vignettes.
Q2) Which among the following is a guideline prescribed by Lyubomirsky for developing and sustaining happiness?
A) Set moderate goals
B) Limit one's social connections
C) Live for the future
D) Practice gratitude
Q3) According to Daniel Goleman,which among the following EI dimensions is characterized by the ability to shake off negative emotions and get back on constructive track for problem solution?
A) Self-awareness
B) Social skills
C) Self-management
D) Empathy
Q4) Define psychological capital or PsyCap.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Communication and Decision Making
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/78821
Sample Questions
Q1) Innovative observation focuses on people's body language and spontaneous comments.
A)True
B)False
Q2) What is meant by the term escalation of commitment? What causes this phenomenon to take place?
Q3) According to Herbert A.Simon,the intelligence activity phase of decision-making:
A) consists of trial-and-error processes.
B) consists of searching for existing standard procedures or solutions already in place.
C) consists of selecting a particular course of action from among those available.
D) consists of searching the environment for conditions calling for decision making.
Q4) What is paralanguage?
Q5) Paralanguage includes yawning and laughing.
A)True
B)False
Q6) According to Mintzberg's phases of decision-making,the choice of a solution is made in the selection phase.How is this done?
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Stress and Conflict
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/78820
Sample Questions
Q1) The integrative approach of bargaining suggested by Whetten and Cameron is based on what kind of strategy?
A) Compromising
B) Accommodating
C) Avoiding
D) Collaborating
Q2) Which of the following has NOT been identified as resulting from psychological problems arising from stress?
A) Poor job performance
B) Lowered self-esteem
C) Inability to make decisions
D) Desire for greater supervision
Q3) Burnout is least likely to occur in the so-called helping professions such as nursing,education,and social work.
A)True
B)False
Q4) Briefly explain the low- and high-risk negotiation techniques.
Q5) Briefly explain the terms distributive bargaining and positional bargaining.
Q6) What is eustress?
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Power and Politics
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/78819
Sample Questions
Q1) What is referent power? How is it used by advertisers?
Q2) Power needs to be legitimate for it to be effective.
A)True
B)False
Q3) Which of the following is an example of referent power?
A) A doctor prescribing a medicine
B) An actress endorsing the use of a particular perfume
C) A student making a presentation
D) A judge delivering a verdict
Q4) Explain the factors that influence the degree to which organizations are political rather than rational.
Q5) All of the following are characteristics of Kaizen and just do it principles adopted at Cummins Engine,EXCEPT:
A) discarding conventional,fixed ideas about doing work.
B) thinking about why it cannot be done rather than how to do it.
C) questioning current practices.
D) correcting mistakes immediately.
Q6) What are the sources of expert power?
Q7) Explain the contingency model of power based on the French-Raven and Kelman theories.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Groups and Teams
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78818
Sample Questions
Q1) According to various studies conducted over the years,it can be concluded that consensus may be preferred for larger,diversified firms.
A)True
B)False
Q2) Groups of people who work interdependently with shared purpose across space,time,and organization boundaries using technology to communicate and collaborate are called:
A) traditional collocated teams.
B) same-location teams.
C) face-to-face teams.
D) virtual teams.
Q3) How can leadership enhance team effectiveness?
Q4) The unpreparedness of U.S.forces at Pearl Harbor and the Bay of Pigs invasion of Cuba have been cited as examples for:
A) role ambiguity.
B) role conflict.
C) risky shift position.
D) groupthink.
Q5) Briefly discuss the practicalities of group formation.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Behavioral Performance Management
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78817
Sample Questions
Q1) What are the specific differences between classical and operant conditioning?
Q2) The goal of the intervention is to strengthen and accelerate functional performance behaviors and/or weaken and decelerate dysfunctional behaviors.
A)True B)False
Q3) The strength and frequency of classically conditioned behaviors are determined mainly by the frequency of the eliciting:
A) achievements.
B) stimulus.
C) response.
D) abilities.
Q4) The informal social recognition based on a valued person's attention and appreciation may have only a bigger impact as a reinforcer in behavioral management than money.
A)True B)False
Q5) Explain the differences between positive and negative reinforcement.Provide examples.
Q6) What are the major dimensions of the cognitive theory of learning?
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Effective Leadership Processes
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78816
Sample Questions
Q1) The results of the trait leadership theory were very encouraging,in that,other than the intelligence factor,a lot of other traits were found common universally.
A)True
B)False
Q2) Probably the only commonality between the various literatures about leadership is the role of:
A) charisma.
B) authority.
C) influence.
D) followers.
Q3) What are the important contributions of Fiedler's contingency model of leadership effectiveness?
Q4) The findings from the GLOBE team indicate that there are six leader attributes and behaviors that are viewed as contributing to leadership in various cultures.Which among the following is not one of them?
A) Group-protecting
B) Humane-oriented
C) Charismatic/value-based
D) Autonomous
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Great Leaders: an Evidenced-Based Approach
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/78815
Sample Questions
Q1) Discuss Hersey and Blanchard's life-cycle approach to leadership.
Q2) Most theorists agree that small-business leaders do not face a shifting role in today's dynamic work environment.
A)True
B)False
Q3) Most of the time spent in an interpersonal role,identified by Mintzberg,is on ceremonial duties such as taking an important customer to lunch.
A)True
B)False
Q4) Discuss Nadler and Tushman's charismatic leadership styles with examples.
Q5) Today,even with the great increase in population,the degree of separation between any two people has been reduced to 4.6.
A)True
B)False
Q6) The differences among styles,activities,and skills express the ways leaders influence followers.
A)True
B)False
Q7) According to Mintzberg,what are the decisional roles that managers perform?
Page 16
To view all questions and flashcards with answers, click on the resource link above.