Human Resource Management Exam Preparation Guide
Course Introduction
Human Resource Management (HRM) explores the strategic and operational practices involved in managing an organizations most valuable asset: its people. This course covers key HR functions, including recruitment and selection, training and development, performance management, compensation and benefits, labor relations, and legal and ethical considerations. Students will examine how effective HRM contributes to organizational objectives, employee engagement, and workplace culture. Through case studies, discussions, and practical applications, learners will develop the skills and knowledge necessary to successfully address HR challenges and support a productive and inclusive work environment.
Recommended Textbook
Human Resource Information Systems 4th Edition by
Michael J. Kavanagh
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17 Chapters
536 Verified Questions
536 Flashcards
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Chapter 1: A Brief History and Overview of Technology in HR
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) The effective management of human resources in a firm to gain a competitive advantage in the marketplace requires
A) timely and accurate information on current employees
B) a vice president representing the HR function
C) the use of decision support systems (DSS)
D) outsourcing of transaction HR activities
Answer: A
Q2) HR activities or programs that increase the strategic importance and visibility of the HR function in the firm are referred to as transformational activities.
A)True
B)False
Answer: True
Q3) Recruiting new employees from the external labor market is an example of an HR transactional activity.
A)True
B)False
Answer: False
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Chapter 2: Database Concepts and Applications in HRIS
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Data processing systems that performed record-keeping functions that mimicked existing manual procedures were called ______.
A) file-oriented data structures
B) small database structures
C) data warehouses
D) electronic data storage
Answer: A
Q2) Business intelligence (BI)applications include ______.
A) the activities of decision support systems
B) query and reporting
C) forecasting
D) all of these
Answer: D
Q3) Relational database data is stored in tables where each table represents one "entity" in the real world,and the information associated with that "entity" is stored in that table.Tables are related to each other through a common attribute or key.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Systems Considerations in the Design of an
HRIS: Planning for Implementations
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) The ______ is perhaps the most demanding user of the HRIS.
A) clerical employee
B) manager
C) technical expert
D) analyst or power user
Answer: D
Q2) Cloud computing refers to "hosting" and is a new,very cost effective architecture that is changing the overall delivery and utilization of HRIS.
A)True
B)False
Answer: True
Q3) The analyst is referred to as a power user because this person accesses more areas of the HRIS than almost any other user.
A)True
B)False
Answer: True
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Chapter 4: The Systems Development Life Cycle and HRIS
Needs Analysis
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13 Verified Questions
13 Flashcards
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Sample Questions
Q1) The needs analysis is synonymous with business requirements definition.
A)True
B)False
Q2) Senior management maintains a "hands off" position when others are implementing a new HRIS
A)True
B)False
Q3) During the ______ phase of the system development life cycle,an organization's current capabilities are documented,new needs are identified,and the scope of an HRIS is determined.
A) planning
B) analysis
C) implementation
D) maintenance
Q4) What are a few different ways to conduct a needs analysis interview?
Q5) Why is it important for senior management to be involved in a new implementation project?
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Q6) Define three of the five phases of the typical system development life cycle (SDLC)?
Chapter 5: System Design and Acquisition
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) What is meant by a process view of a system?
Q2) What is a logical model of an HRIS?
Q3) A logical model of the system graphically illustrates what the system does,independent of any technological architecture (e.g.hardware,software,networking,etc.).
A)True
B)False
Q4) In a DFD,processes are the mechanism through which data are transformed,manipulated,created,and so on into output such as a report,a decision,and the like.
A)True
B)False
Q5) The focus and goal of ______ is the determination of the most effective means of translating business processes into a physical system,including hardware and software.
A) logical design
B) a flowchart
C) physical design
D) a workflow chart
Q6) Which model-the physical or logical-is more useful in designing the HRIS?
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Chapter 6: Change Management and Implementation
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) Process management is a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.
A)True
B)False
Q2) An organizational performance model built on the view that organizations are systems and that there needs to be a "fit" between the various organizational subsystems for optimal performance is ______.
A) Kotter's change process
B) Lewin's change model
C) Nadler's congruence model
D) all change models
Q3) Why is communication important in managing a technology change?
Q4) What are some of the lessons provided by Kotter's process of leading change?
Q5) Unfreezing is specifically mentioned as one of the three stages in ______.
A) the action-research model
B) Lewin's change model
C) Nadler's congruence
D) Kotter's change process
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Chapter 7: Cost Justifying HRIS Investments
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Packaging your CBA for decision makers should be done on a single page.
A)True
B)False
Q2) Internal assessment for estimating indirect benefit magnitude provides the most precise estimates of the baseline costs and current performance of existing processes.
A)True
B)False
Q3) What does the term FTE mean in doing a CBA for a new HRIS?
Q4) HRIS functionality refers to
A) the ability of the HRIS to function in a cost-effective manner.
B) the number of HR programs that are operational in the HRIS
C) the benefits derived from a CBA analysis
D) how well the HRIS is integrated with other IT applications (e.g., the marketing IS)
Q5) Time saved by the implementation of an HRIS a direct cost reduction.
A)True
B)False
Q6) What are the three common problems that can occur in an HRIS CBA?
Q7) What are the three approaches for estimating benefit magnitude?
Page 9
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Chapter 8: HR Administration and HRIS
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) "The practice of contracting with vendors to perform HR services and activities" best describes which of the following?
A) shared service center
B) outsourcing
C) offshoring
D) self-service portal
Q2) Which of the following is true about the EEO-1 report?
A) All private employers must fill out an EEO-1 report.
B) The EEOC strongly suggests HR managers to report racial/ethnic categories for employees.
C) The EEOC is strongly encouraging online reporting of the EEO-1.
D) Currently, individuals can only be classified in one race/ethnicity category.
Q3) OSHA is primarily concerned with which of the following?
A) providing employment protection to individuals with disabilities
B) providing employment protection to individuals 40 years or older
C) preventing failure or refusal to hire or discharge individuals because of an individual's race, color, religion, sex, or national origin
D) providing individuals with a safe workplace
Q4) Please list three disadvantages of self-service portals for HR administration.
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Chapter 9: Talent Management
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) The most important aspect of a job description is that it is ______.
A) used for compensation
B) accurate and up to date
C) based on scientific methods
D) found to be legal
Q2) In HRP,it is crucial that the knowledge,skills,and abilities (KSA)required in the forecasted jobs be known.
A)True
B)False
Q3) In order for HR departments to take on a value creation role to support corporate and business unit strategy,they must change and develop into a high-performance system for TM.
A)True
B)False
Q4) Talent management is really a new title for the HR professional who is in charge of recruiting and new hiring at a company.
A)True
B)False
Q5) What is a good definition of talent management?
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Chapter 10: Recruitment and Selection in an Internet Context
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Please define and explain the importance of recruitment webpage navigability.
Q2) What are some of the characteristics of an EFFECTIVE online recruiting website? Please discuss in some detail.
Q3) The textbook offers several research-based guidelines on the effective design and use of online recruitment strategies.Please list five of the suggestions offered in the textbook.
Q4) What has the research consistently found regarding the cost of online recruitment?
A) Online recruiting methods are considerably less costly than traditional recruiting methods.
B) Online recruiting and traditional recruiting methods are equally costly.
C) Traditional recruiting methods are cheaper than online recruiting methods.
D) none of these
Q5) Applicant perceptions of website content and style have been found to be positively related to organizational attraction.
A)True
B)False
Q6) What recruiting objectives are being met through the use of online recruitment?
Q7) Please discuss what is meant by adverse impact.
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Chapter 11: Training and Development: Issues and HRIS Applications
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Rapid e-learning (REL)should be ideally used to deal with all of the following EXCEPT this:
A) training updates
B) training that requires mastery
C) prerequisites
D) short shelf life of training
Q2) According to the best-fit learning event model,successful learning events must achieve a best fit between ______.
A) content, media, and method
B) individual, content, and method
C) method, individual, and media
D) none of these
Q3) E-learning can capitalize on all the following types of delivery media EXCEPT this one:
A) e-mail
B) DVDs
C) textbooks
D) none of these
Q4) Explain why it is important for organizations to evaluate training and development.
Page 13
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Chapter 12: Performance Management, Compensation, Benefits,
Payroll, and HRIS
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17607
Sample Questions
Q1) Briefly describe the data outflows of payroll.
Q2) Which of the following statements about performance planning is NOT accurate?
A) Performance dimensions, measures, and standards are unique to each position.
B) Attempts should be made to develop common standards for employees with identical job titles.
C) For each performance dimension, the manager must develop specific outcomes and behaviors that will be used to measure the direct report's performance.
D) All of these are accurate statements.
Q3) Discuss how a manager might make sure that the performance plan for each of her direct reports was driven by organizational strategy and the business plan.How can information systems support this goal?
Q4) When performance is below standard or below the goal set by the direct report,corrective feedback is used.
A)True
B)False
Q5) A perquisite is a reward based on job status (e.g.preferential parking).
A)True
B)False
Q6) Describe what is included in an annual compensation report.
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Chapter 13: HRIS and International HRM
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) One of the most important tasks of the international HR department is to gather information about the culture of countries where the MNE does business to try to estimate the cultural differences between the home countries of employees and the countries where they may be assigned.This can help to prevent ______.
A) future shock
B) culture shock
C) international disorientation
D) expatriate stress
Q2) What are the factors that have led to the increased globalization of business and increased the importance of the IHRM function?
Q3) When expatriates fail in their assignments,the costs of training and relocation are referred to as indirect costs.
A)True
B)False
Q4) The laws and regulations of the host country are determined,in part,by the societal norms of that country.
A)True
B)False
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Chapter 14: HR Metrics and Workforce Analytics
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) What is workforce modeling,and what is its use in an organization?
Q2) The technique used to identify a causal mechanism within data and identify patterns of relationships is called ______.
A) data mining
B) computing infrastructures
C) operational experiments
D) strategic realignment
Q3) What is the difference between data mining and predictive analyses?
Q4) HR process efficiency focuses on how well HR departments accomplish critical HRM processes that support organizational effectiveness.
A)True
B)False
Q5) Attempts to understand how an organization's human capital needs would change as a function of some expected change in the organization's environment is called ______.
A) strategic alignment
B) workforce modeling
C) operational experiments
D) data mining
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Chapter 15: HRIS Privacy and Security
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/17610
Sample Questions
Q1) Briefly list and describe the important goals and considerations of information security.
Q2) Which is NOT a symptom of spyware on an employee's computer?
A) invasion of privacy
B) appropriation of personal information
C) interference with the speed and responsiveness of the computer
D) proliferation of pop-up ads
Q3) Phishing is known as the illegal scheme where victims usually receive e-mail messages that appear to come from an authentic source with which the victim does business.
A)True
B)False
Q4) Human error and natural disasters are not considered viable threats to employee privacy and data security.
A)True
B)False
Q5) There are many threats to information security.Please describe five information security threats.
Q6) What is meant by information security in HRIS?
Q7) Describe the McCumber Cube approach to privacy.
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Chapter 16: HRIS and Social Media
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/17611
Sample Questions
Q1) With 77% of employees connected to coworkers via social media,organizations are using these networks to encourage ______ to find new qualified candidates.
A) new applicants
B) employee referrals
C) college students
D) former employees
Q2) Social media offers organizations the ability to share practices; promote information and educational material; and share opinions,views,and comments,embodying them in training programs and individual courses.
A)True
B)False
Q3) Although there are no significant differences by racial or ethnic groups or by gender among social media usage,there are socioeconomic differences.
A)True
B)False
Q4) What are some of the concerns about social media content for human resource decision makers in regards to valid inferences about applicants' job performance?
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Chapter 17: The Future of HRIS: Emerging Trends in HRM and IT
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24 Verified Questions
24 Flashcards
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Sample Questions
Q1) With the increasing use of ______ and data analytics,organizations are bringing "decision-making tools such as environmental scanning,scenario-based planning,hypothesis formulation,and testing and organizational development tools to improve workforce management decisions."
A) report writers
B) employee self-service
C) manager self-service
D) metrics
Q2) Environmental scanning is considered a decision-making tool.
A)True
B)False
Q3) Changes in ______,______,and ______ from governmental agencies can strongly affect the future of HRM and HRIS.
A) laws; directives; guidelines
B) tax policy; resources; expectations
C) accountability; human resources; tax policy
D) monetary class; funds; resources
Q4) What is meant by social networking websites?
Page 19
Q5) What are some examples of Web 2.0?
Q6) What is meant by BYOD?
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Page 20