Human Resource Management Exam Practice Tests - 1530 Verified Questions

Human Resource Management Exam Practice Tests

Course Introduction

Human Resource Management is the study of policies, practices, and systems that influence employee behavior, attitudes, and performance within organizations. This course explores key HR functions, including recruitment and selection, training and development, performance management, compensation and benefits, labor relations, and legal compliance. Through practical examples and case studies, students will gain an understanding of the strategic role human resources play in supporting organizational objectives, fostering a positive workplace culture, and ensuring optimal utilization of human capital in a dynamic business environment.

Recommended Textbook

Human Resource Management 12th Edition by John M Ivancevich

Available Study Resources on Quizplus

17 Chapters

1530 Verified Questions

1530 Flashcards

Source URL: https://quizplus.com/study-set/3100

Page 2

Chapter 1: Human Resource Management

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61433

Sample Questions

Q1) A _______________ is a general guide that expresses limits within which action should occur.

A) policy

B) procedure

C) process

D) practice

Answer: A

Q2) Scientific management and welfare work are two concurrent human resource approaches that began in the 19^th century and,along with _______________,merged during the era of the world wars.

A) labor relations

B) unionism

C) industrial psychology

D) the Big Five theory

Answer: C

Q3) Satisfied employees are automatically more productive.

A)True

B)False

Answer: False

To view all questions and flashcards with answers, click on the resource link above.

Page 3

Chapter 2: A Strategic Management Approach to Human Resource

Management

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61424

Sample Questions

Q1) Benefit plans,which may amount to one-third of base compensation,are set up in such a way that it generally costs less to employ older people.

A)True

B)False

Answer: False

Q2) The physical location of the organization can have a significant impact on how HRM programs are used.

A)True

B)False

Answer: True

Q3) The feeling of completing a whole job as opposed to contributing to only a portion of a job,is its _______________.

A) autonomy

B) empowerment

C) task identity

D) culture

Answer: C

Q4) What are the four stages of product development?

Answer: Conception,design,development,and manufacturing.

Page 4

To view all questions and flashcards with answers, click on the resource link above.

Chapter 3: Legal Environment of Human Resource

Management Equal Employment Opportunity

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61423

Sample Questions

Q1) The Supreme Court ruled in the Oncale v.Sundowner Offshore Services case

A) Employers are liable for actions by nonemployees

B) that same-sex harassment was illegal under the Bill of Rights

C) that same-sex harassment was illegal under the Civil Rights Act

D) All of the choices are correct

Answer: C

Q2) Plaintiffs may defend the termination of protected employees with legitimate reasons,such as poor performance.However,employees may overcome this defense.How?

Answer: Employees may overcome this defense by demonstrating that the stated reason was a pretext for discrimination.

Q3) The five elements that must exist for a plaintiff to successfully prove quid pro quo harassment are provided in which of the following cases?

A) Pease v.Alford Photo Industries

B) Meritor Savings Bank v.Vinson

C) Watson v.Forth Worth Bank and Trust

D) None of the above.

Answer: A

Page 5

To view all questions and flashcards with answers, click on the resource link above.

Chapter 4: Global Human Resource Management

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61422

Sample Questions

Q1) What was the purpose of the Foreign Corrupt Practices Act of 1977?

Q2) External fit is concerned with making sure that HRM policies facilitate the work values and motivations of employees.

A)True

B)False

Q3) Cultures that emphasize symbols of power,such as large offices,usually have a high power distance.

A)True

B)False

Q4) When an organization begins to operate as a global rather than a multinational corporation,the use of expatriate managers will _______________.

A) increase

B) decrease

C) remain the same

D) no longer exist

Q5) What are the three sources of employees for an international organization?

Q6) How does the Civil Rights Act of 1991 impact the international operations of American businesses?

Q7) List three of the seven Sullivan Principles.

Page 6

To view all questions and flashcards with answers, click on the resource link above.

Chapter 5: Human Resource Planning

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61421

Sample Questions

Q1) Which of the following is not typically considered to be one of the phases or stages of HR planning?

A) Forecasting demand for human resources

B) Analysis of the supply of human resources

C) Implementation of gap plan

D) None of the above.

Q2) Skills inventories are useful only if management uses the data to make significant decisions.

A)True

B)False

Q3) Which of the following is not one of the most common reasons organizations outsource part or all of their HR processes?

A) Pressure to reduce costs

B) Acceleration of regulatory and legal changes

C) Increasing friction between employees and HR

D) Pressure to increase efficiency and productivity

Q4) What is an HRIS?

Q5) Unit-demand forecasting is a bottom-down approach to forecasting demand.

A)True

B)False

To view all questions and flashcards with answers, click on the resource link above. Page 7

Chapter 6: Job Analysis and Design

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61420

Sample Questions

Q1) Information from a job analysis may be used for _______.

A) EEO compliance

B) planning

C) job design

D) All of the above.

Q2) The _______________ approach to job design emphasizes the proper match between machines and operators.

A) biological

B) mechanical

C) practical

D) holistic

Q3) A purposeful,systematic process for collecting information on the important work-related aspects of a job is called a ________.

A) job analysis

B) job description

C) job specification

D) position analysis

Q4) What does KSAO stand for?

Q5) What are job competencies?

Q6) What is the relationship between O*NET and DOT?

To view all questions and flashcards with answers, click on the resource link above. Page 8

Chapter 7: Recruitment

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61419

Sample Questions

Q1) Abilities and past work experience affect how an individual will go about seeking a job.

A)True

B)False

Q2) What types of questions should a job seeker ask before generating lists of potential employers?

Q3) Recruiters want to see a cover letter that is tailored to the position and _______________.

A) tractable

B) taciturn

C) tenacious

D) truthful

Q4) A survey by Reid Psychological Systems found that as many as _______________ of college students are willing to be less than truthful about themselves when they are searching for a job.

A) 10 percent

B) 40 percent

C) 60 percent

D) 95 percent

Q5) What is QH and how is it calculated?

Page 9

To view all questions and flashcards with answers, click on the resource link above.

Chapter 8: Selecting Effective Employees

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61418

Sample Questions

Q1) The _______________ approach is the process of reaching a selection decision by requiring job candidates to meet basic minimum requirements at each stage of the process.

A) compensatory model

B) low walls

C) multiple hurdle

D) stair-step

Q2) The least reliable of the employment tests are those that attempt to measure a person's _____________.

A) personality

B) manual dexterity

C) speed of limb movement

D) reaction time

Q3) The types of criterion-related validity include __________.

A) predictive

B) concurrent

C) construct

D) Both A and B are correct.

Q4) The reliability of drug tests is a major concern for at least two reasons.What are they?

To view all questions and flashcards with answers, click on the resource link above. Page 10

Chapter 9: Performance Evaluation and Management

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61417

Sample Questions

Q1) Performance evaluation systems typically break down because they are _______________.

A) poorly communicated

B) misunderstood

C) poorly designed

D) punitive

Q2) In its simplest form,an evaluation checklist is a set of objectives or descriptive statements.

A)True

B)False

Q3) Why were forced-choice evaluation methods developed?

Q4) All of the following are positive features of the 360-degree feedback system except:

A) Feedback is provided from multiple directions-above,below,peer.

B) Anonymous,upward feedback which results in full participation.

C) Rater can hide in a group of raters and provide harsh evaluations.

D) Learning about weaknesses and strengths is motivational

Q5) What steps are typical in an MBO program?

Q6) What are three pitfalls associated with MBO?

Q7) What does a "recency of events" rating error mean?

Page 11

To view all questions and flashcards with answers, click on the resource link above.

Chapter 10: Compensation: An Overview

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61432

Sample Questions

Q1) The pay level is decided by managers who compare the pay of people working inside the organization with those outside it.

A)True

B)False

Q2) The _______________ granted the president of the United States the authority to impose wage and price controls in times of national necessity.

A) Wage Stabilization Act

B) Defense Production Act

C) Economic Stabilization Act

D) Fair Labor Standards Act

Q3) Child labor laws forbid 16- and 17-year-olds from being employed in hazardous occupations.

A)True

B)False

Q4) A pay class always has multiple pay rates

A)True

B)False

Q5) Identify five ways that an organization can acquire competitive salary information.

To view all questions and flashcards with answers, click on the resource link above. Page 12

Chapter 11: Compensation: Methods and Policies

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61431

Sample Questions

Q1) Which of the following is not one of the reasons that many merit pay systems fail to increase performance?

A) Employees fail to make the connection between pay and performance

B) The secrecy of the reward is perceived by other employees as inequity

C) The awards are too easy to obtain

D) The merit award is too small to impact performance

Q2) In order to implement successful variable pay systems,companies must be sure their plans are based on all of the following except:

A) Clear goals

B) Unambiguous measurements

C) Inflation adjustments

D) Visible linkage to employees' efforts

Q3) Unions may insist on ignoring performance differentials for many reasons.They contend that performance measures are _______________.

A) inequitable

B) unnecessary as workers produce equally

C) illegal

D) Both A and B are correct.

Q4) When are raises paid under a skill-based system?

To view all questions and flashcards with answers, click on the resource link above. Page 13

Chapter 12: Employee Benefits and Services

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61430

Sample Questions

Q1) _______________ initiated the first social security system,back in the 1880s.

A) Germany

B) Canada

C) England

D) Sweden

Q2) Research indicates that the American practice of paying unemployment only to those working zero hours can encourage the overuse of temporary layoffs.

A)True

B)False

Q3) __________ is one of the oldest and most widely available employee benefits.

A) Sick pay

B) Vacation time

C) Medical Insurance

D) Group life insurance

Q4) Identify five problems that are often created for an employer when an employee is responsible for providing elder care to a friend or family member.

Q5) Name five voluntary benefits that would fall under the catch-all category of "employee services."

Q6) How does a sick-leave bank work?

Page 14

To view all questions and flashcards with answers, click on the resource link above.

Chapter 13: Training and Development

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61429

Sample Questions

Q1) One of the best and most frequently used methods of training new managers is

A) transfers and rotation

B) transitory anticipatory experiences

C) coaching and rotation

D) coaching and counseling

Q2) Three questions need to be asked to determine if a situation is a "can't do" or "won't do." The first question is,"Does the person know what to do?" What are the remaining two questions?

Q3) A good orientation program can help make the first days of a new job a positive experience.

A)True

B)False

Q4) ___________ criteria are related more to the ultimate purpose of the program.

A) Internal

B) External

C) Locke

D) Both A and C are correct.

Q5) What is Thorndike's classic law of effect?

Q6) What criticism does using operating managers as trainers overcome?

Page 15

To view all questions and flashcards with answers, click on the resource link above.

Chapter 14: Career Planning and Development

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61428

Sample Questions

Q1) Applying Holland's personality types,the ___________ individual prefers activities involving the manipulation of machinery or tools.

A) realistic

B) artistic

C) investigative

D) enterprising

Q2) RJP is an acronym for _______.

A) realistic job perchance

B) real job posting

C) realistic job preview

D) real job presentation

Q3) What is a realistic job preview and what are its benefits?

Q4) There are three career moves that can potentially counteract the problems of midcareer managers.What are they?

Q5) If you were offered a choice of in-house supervisory training,an outside management seminar,an intern program,or tuition reimbursement,which would you choose and why?

Q6) Although career planning is important during all phases of a career,three points in a typical career seem to be particularly critical.What are they?

Page 16

To view all questions and flashcards with answers, click on the resource link above.

Chapter 15: Labor Relations and Collective Bargaining

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61427

Sample Questions

Q1) Jurisdictional strikes exist when two unions argue over who has the right to perform and ___________.

A)are legal under the Landrum-Griffin Act

B)are illegal under the Wagner Act

C)are illegal under the Taft-Hartley Act

D)Both A and B are correct.

Q2) Negotiating teams generally include all of the following except:

A)A leader

B)A summarizer

C)An enforcer

D)A recorder

Q3) The first union to achieve significant size and influence was the __________.

A)Knights of Labor

B)Congress of Labor

C)Knights of Columbus

D)Teamsters

Q4) What is a labor union?

Q5) Who would normally be included on the business side of a team of contract negotiators,and who would be on the union side?

Page 17

Q6) What are the three basic types of collective bargaining?

To view all questions and flashcards with answers, click on the resource link above.

Chapter 16: Managing Employee Discipline

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61426

Sample Questions

Q1) Giving alcohol tests as part of the selection process,prior to making a conditional job offer,is ____________.

A) generally permissible

B) permissible only when part of a larger drug screen

C) precluded

D) precluded unless specific consent is given by the candidate

Q2) The hot stove rule has been criticized because _____________.

A) if followed to the letter,it fails to recognize individual and situational differences

B) not all situations can facilitate the "immediate burn"

C) communication of warnings may be a violation of labor agreements

D) Both a and B are correct.

Q3) Compared to employees who are not alcohol abusers,problem drinkers take ________ times more absences of eight days or more,and receive _____ times as much sick leave and accident benefits.

A) two and one half,three

B) three,two and one half

C) five,two and one half

D) ten,three

Q4) Are EAPs effective?

To view all questions and flashcards with answers, click on the resource link above. Page 18

Chapter 17: Promoting Safety and Health

Available Study Resources on Quizplus for this Chatper

90 Verified Questions

90 Flashcards

Source URL: https://quizplus.com/quiz/61425

Sample Questions

Q1) ___________ is a type of stress that helps a person complete a report on time or generate a good,quick problem-solving procedure.

A) Eustress

B) M stress

C) Prostress

D) F Stress

Q2) Which of the following is a direct cost of health and safety issues?

A) Damage to reputation

B) Workers' compensation

C) Lost productivity

D) Replacement employees

Q3) ___________ is the number 1 cause of workplace fatalities for self-employed people.

A) Heart attack

B) Highway related injury

C) Homicide

D) Stress related illness

Q4) List two programs (ways)for coping with stress at the individual level.

Q5) Two factors have contributed to the decrease in occupational illnesses and injuries.What are they?

To view all questions and flashcards with answers, click on the resource link above. Page 19