Human Communication Exam Review
Course Introduction
This course provides an introduction to the fundamental principles and processes of human communication. Students will explore the ways in which individuals create, interpret, and share meaning through verbal and nonverbal messages in diverse contexts, including interpersonal, group, and public settings. Emphasis is placed on the role of perception, language, culture, and technology in communication, as well as the development of effective listening, speaking, and conflict resolution skills. Through a combination of theory and practical application, students will gain insights into how communication shapes relationships and influences society.
Recommended Textbook
Interpersonal Communication 1st Edition by Teri Kwal Gamble
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14 Chapters
784 Verified Questions
784 Flashcards
Source URL: https://quizplus.com/study-set/1059
Page 2
Chapter 1: Interpersonal Communication: A First Look
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20948
Sample Questions
Q1) Communication is an activity that we do on our own; no one else need influence us.
A)True
B)False
Answer: False
Q2) The more personal a relationship becomes, the more ___________________ the two people become, sharing thoughts and feelings with each other.
Answer: Interdependent
Q3) No matter how hard we resist, we cannot ____ ___________________.
Answer: Not communicate
Q4) Intrapersonal communication occurs when you think or talk to yourself; it requires only a single communicator.
A)True
B)False
Answer: True
Q5) Whenever you observe or give meaning to behavior, _______________ is taking place.
Answer: Communication
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Page 3
Chapter 2: The Impact of Self-Concept
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) If we are primarily collectivistic in the way we think and behave, we have a(n) __________________ orientation.
A) Idiocentric
B) Other-oriented
C) Allocentric
D) Self-imposed
Answer: C
Q2) We derive our sense of self by communicating face-to-face and by communicating
A) Via text
B) Via online communication
C) Verbally
D) Nonverbally
Answer: B
Q3) The experiences we have during our formative years influence our views of masculinity and femininity, affecting our identities in later years.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Perception
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20950
Sample Questions
Q1) What cultural group believes it is important to express their uniqueness and independence?
Answer: Americans
Q2) If you believe that those in positions of power have overriding interests in preserving their place in the social hierarchy, you subscribe to which theory?
A) Perception Checking
B) Uncertainty Reduction
C) Standpoint
D) Selective Exposure
Answer: C
Q3) The tendency to perceive what is right or wrong, good or bad, according to the categories and values in our own culture, is known as ethnocentrism.
A)True
B)False
Answer: True
Q4) When we assume people stay the way we are, we make frozen evaluations.
A)True
B)False
Answer: True
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Chapter 4: Listening
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Explain and provide an example of a "red flag" word.
Q2) We rely on our listening skills for many reasons; please list at least two.
Q3) Our reaction to one's message, which reveals our response, is ____________.
A) Listening
B) Continuing a conversation
C) An answer
D) Feedback
Q4) We can center feedback on two different areas; what are those areas?
Q5) Our more permanent memory storage facility, often called ________________________, plays an important role in listening by connecting new experiences with previous images and information.
Q6) How can effective listening improve a relationship? What tips are shared in the text?
Q7) ______________ is an involuntary process; ________________ is a voluntary process.
A) Hearing; listening
B) Listening; hearing
C) Hearing; responding
D) Responding; hearing
E) Paraphrasing; questioning
6
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Chapter 5: Communicating with Words
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) When another person does not understand the denotative meaning of our words, we have a potential ______________ ______________.
Q2) There are two distinct types of bypassing. Please explain them.
Q3) This occurs when we think we understand one another, but instead, miss one another's meaning.
A) Interpretation
B) Emotive language
C) Polarizing language
D) Bypassing
Q4) Accurate decoding of messages leads to _______.
A) Encoding
B) Understanding
C) Lengthy explanation
D) None of these
Q5) _________________ is/are a tool we use to form, maintain, and end our relationships.
A) Words
B) Language
C) Communication
D) Interpersonal communication
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Chapter 6: Nonverbal Communication
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) When we use our facial expressions to communicate genuine inner feelings, we exhibit ____________________________________.
A) Representational facial expressions
B) Presentational facial expressions
C) Microfacial expressions
D) Micromomentary expressions.
Q2) Unlike their Caucasian counterparts, what ethnic group of women does NOT tend to smile more than men from the same ethnic group?
Q3) Ekman and Friesen identified five categories of nonverbal behavior that we can use to describe bodily cues; which is NOT one of those categories?
A) Emblems
B) Statues
C) Regulators
D) Adaptors
Q4) Emphasizing a message is one function of nonverbal communication.
A)True
B)False
Q5) Explain why nonverbal behavior is both ambiguous and relational.
Q6) How are emblems and illustrators similar?
Page 8
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Chapter 7: Conversations
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Sample Questions
Q1) _____________________ let(s) our communication partner know that it is his/her turn to speak.
A) Turn taking
B) Turn yielding
C) Turn maintaining
D) Back channel signals
E) Open-ended questions
Q2) The listener could signal a reluctance to take over the speaking role by avoiding eye contact with the speaker, shaking his head as if to indicate that he has nothing to add, engaging in some activity that is incompatible with a speaking role such as taking copious notes, closing one's eyes, or coughing. This is known as what kind of signal?
Q3) This involves little interactivity and expresses minimal concern for the person we are speaking with.
A) Dialogue
B) Monologue
C) Small talk
D) Prejudiced talk
Q4) Share at least three characteristics of a good conversationalist.
Q5) List at least two results of "interrupting" someone during a conversation.
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Chapter 8: Emotions
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) No one can make you feel an emotion that you ____________ to feel.
Q2) Facilitative and debilitative emotions differ in all ways except:
A) Intensity
B) Duration
C) Range
Q3) People give us moods the same way we pass germs. We call this ______________________.
Q4) Please explain how television viewing or Internet has an impact on our emotions.
Q5) Those who watch television more than four hours each day tend to perceive the world as a meaner and more sinister place than do those who do not watch it so much.
A)True
B)False
Q6) The physical act of ______________________ triggers an increase in endorphins, which are brain chemicals that contribute to feeling good.
A) Crying
B) Screaming
C) Laughing
D) Shouting
Q7) How does Botox affect our ability to express emotions?
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Chapter 9: Trust and Deception
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56 Verified Questions
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Sample Questions
Q1) Give at least two examples of how media portrayals of individuals or groups fosters mistrust within communities.
Q2) The goals we bring to a relationship directly affect how trusting we are.
A)True B)False
Q3) The amount of trust we place in another is largely based on our ___________ of that person's character.
Q4) Trust consists of two basic components; what are they?
Q5) What are the two main reasons-or results-that we strive for when lying?
Q6) We place trust in others for a variety of reasons. Please name three.
Q7) Inappropriately relying on another person can often create as many problems as not relying on them at all.
A)True B)False
Q8) Gossip has positive effects, often fostering relationships and kinships with others. A)True B)False
Page 11
Q9) How can we repair and rebuild a relationship that has been jeopardized?
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Chapter 10: Power and Influence
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) If someone suffers from social anxiety, he/she exhibits the following:
A) Difficulty enjoying him-/herself in public
B) Holding an extended conversation
C) Dancing
Q2) Explain the term "Machiavellianism" and explain what low scores and high scores mean on that "scale."
Q3) Please list a few benefits of using the Internet.
Q4) Explain how technology can positively impact your interpersonal communication.
Q5) Heider asserts that we feel comfortable when people we feel positively toward hold the same attitudes we do, and when people we feel negatively toward hold different ones. This is part of what theory?
A) Cognitive Dissonance
B) Equilibrium
C) Balance
D) Trigger
Q6) Because we fear the punishment another can inflict, threats made can be powerful motivators in a relationship.
A)True
B)False
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Chapter 11: Conflict
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Blake and Mouton create this grid to determine conflict behavior and how people resolve conflict.
A) Conflict resolution
B) Conflict management
C) Conflict solutions
D) Conflict values
Q2) Discuss at least two differences between males and females and how they approach and resolve conflict.
Q3) A conflict can result from which of the following except:
A) Real differences
B) Misunderstanding
C) Anger
D) Agreement
Q4) Competing with, even striving to defeat another person we are in conflict with, is common in what country?
Q5) Females tend to work toward meeting another's needs.
A)True
B)False
Q6) Conflicts that are _____________ tend to damage or destroy relationships.
Q7) How can one stop flaming from occurring?
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Chapter 12: Relationship Dynamics
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56 Verified Questions
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Sample Questions
Q1) This need is often met through work, friendship, or love relationships.
A) Safety
B) Physiological
C) Self-esteem
D) Belonging
Q2) During this stage, two people may share a common space-but they do not share one another's goals or values.
Q3) What three "categories" do Knapp and Vangelisti use to categories relationships?
Q4) Our basic needs include exclusion, control, and affection.
A)True
B)False
Q5) Relationships help to meet two personal attributes; what are they?
Q6) During this relationship stage, you share information looking for commonalities.
Q7) Distinguish between acquaintanceships and friendships.
Q8) The more closely people live, the __________________________.
A) More they will get along
B) More likely they can come to dislike one another
C) More they will get to know one another on an intimate level
D) More likely they will become close friends
E) More likely they will become other-oriented
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Chapter 13: Intimacy and Distance in Relationships
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56 Verified Questions
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Sample Questions
Q1) Confirming that the other person in a relationship is willing to match both the level and nature of disclosing that we have shared is known as the norm of sharing.
A)True
B)False
Q2) Facebook users are often no more than ________ degrees away from any other user.
Q3) This involves the realization that dialectical tensions will persist in relationships, if only because relationships are complex.
Q4) Confirming messages show that we value our partner and our relationship.
A)True B)False
Q5) Relationship repair depends on what one person in the relationship wants and needs.
A)True B)False
Page 15
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Chapter 14: Relationships in Our Lives: Family, Work, and
Health-Related Contexts
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20961
Sample Questions
Q1) ________ managers describe their style in terms of a series of exchanges involving rewards or punishments for the actions of others.
A) Female
B) Male
C) Corporate
D) Competent
E) Friendly
Q2) Children in the United States are taught from an early age to place more value on ______________ ___________________ or initiative.
Q3) Workers who explore attention training, self-knowledge, and self-mastery are often trying to develop __________________ in the workplace.
Q4) Families develop rules, beliefs, and rituals in isolation.
A)True
B)False
Q5) When handling conflict, we must utilize effective problem-solving and conflict resolution techniques. As you do this, what rules should you follow to foster perception sharing?
Page 16
Q6) How well groups work depends, in part, on these abilities.
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