Human Communication Exam Questions
Course
Introduction
Human Communication is an introductory course that explores the fundamental principles and processes of human interaction. Students will examine how communication shapes relationships, cultures, and societies through verbal and nonverbal means. The course covers topics such as language, perception, listening, interpersonal communication, group dynamics, and the impact of technology on communication. By analyzing real-life scenarios and engaging in practical exercises, students will develop an understanding of how effective communication contributes to personal and professional success.
Recommended Textbook Looking Out Looking In 15th Edition by
Ronald B. Adler
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12 Chapters
794 Verified Questions
794 Flashcards
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Chapter 1: A First Look at Interpersonal Communication
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50 Flashcards
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Sample Questions
Q1) The transactional model of communication suggests that communicators usually send and receive messages simultaneously.
A)True
B)False
Answer: True
Q2) The ability to speak and listen effectively can mean the difference between succeeding and failing in a job.
A)True
B)False
Answer: True
Q3) Which is an example of "noise" as the term is defined in your text?
A)someone tapping a pencil while you're trying to talk
B)a headache that interferes with you listening
C)feelings of anger directed toward a partner
D)preoccupation with another topic during a lecture
E)all of the above
Answer: E
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Chapter 2: Interpersonal Communication and Social Media
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Sample Questions
Q1) According to some surveys, 70 percent of job recruiters in the United States have hired candidates because of information found online.
A)True
B)False
Answer: False
Q2) According to your text, digital natives tend to prefer different digital communication channels more than do digital immigrants.
A)True
B)False
Answer: True
Q3) When compared with marital relationships that began in person, those that started online had ____________.
A)slightly higher satisfaction rates and slightly lower incidences of breakups
B)slightly lower satisfaction rates and slightly higher incidences of breakups
C)slightly higher satisfaction rates and slightly higher incidences of breakups
D)slightly lower satisfaction rates and slightly lower incidences of breakups
Answer: A
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4
Chapter 3: Communication and Identity
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Sample Questions
Q1) An example of a presenting self is
A)Minh is very attentive in class and asks questions about the material to her professor.
B)Minh regularly calls her friends, remembers birthdays, and listens to friends' problems.
C)Minh is never late for work, volunteers for work committees, and turns in work on time.
D)all of the above.
E)none of the above.
Answer: D
Q2) Someone who is a "significant other" is A)"socially" conscious.
B)a person whose opinion we especially value.
C)always a supportive person.
D)a person with significant goals.
Answer: B
Q3) People who think highly of themselves are likely to think highly of others too. A)True
B)False
Answer: True
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Chapter 4: Perception
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Sample Questions
Q1) How can we use the information described in the section on "Common Tendencies in Perception" to improve the accuracy of our perceptions?
Q2) Choose one of the following social roles-gender, occupational or relational-then explain how this area has influenced your perceptions.Use examples from your own life in your discussion.
Q3) A shared relational narrative is the reason that some couples say they are happily married when the facts would indicate otherwise.
A)True
B)False
Q4) Perception checking can be a useful tool when you don't want to embarrass or directly threaten another person.
A)True
B)False
Q5) People's occupations have little bearing on their perception of the world. A)True
B)False
Q6) How does the concept of self-fulfilling prophecy from Chapter 2 relate to the interpretation step in the perception process? Give examples.
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Chapter 5: Emotions
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Sample Questions
Q1) Facilitative feelings
A)are emotional counterfeits.
B)happen only when you feel good.
C)keep us from communicating effectively.
D)contribute to effective functioning.
E)are more common in other cultures.
Q2) Fortunately, for people who want to hide their emotions, all the physical changes that accompany emotions are internal.
A)True
B)False
Q3) All of the following are parts of the procedure for dealing with debilitative feelings except which one?
A)Record your self-talk
B)Monitor your emotional reactions.
C)Dispute your irrational beliefs.
D)Identify the activating event.
E)Analyze your motives.
Q4) The United States is known internationally as a "culture of cheerfulness."
A)True
B)False
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Chapter 6: Language
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Sample Questions
Q1) Research shows that linguistic differences are more often a function of gender roles than they are of biological sex.
A)True
B)False
Q2) If you take an "easy" class your friend recommended and find it "hard," you have had semantic problems due to
A)euphemistic language.
B)relative words.
C)equivocal words.
D)fiction terms.
E)semantic distracters.
Q3) Which of the following is a way to avoid the abstraction in the statement "I've got to be a better student"?
A)"I'm going to spend two hours a day studying."
B)"I'm going to try harder."
C)"I'm going to get some help from some places on campus."
D)"My mother and father will be happier if I'm a better student."
E)"Instructors like students who try hard."
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8
Chapter 7: Nonverbal Communication
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Sample Questions
Q1) "Uh," "um," "er"
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
Q2) When Kenji nods his head up and down rather than saying "Yes," he is using a nonverbal behavior known as a(n)
A)facilitator.
B)interlocutor.
C)emblem.
D)nonverbalator.
E)encoder.
Q3) Study of use and structure of time
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
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Page 9
Chapter 8: Listening
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Sample Questions
Q1) Chapter Seven lists seven different types of listening responses.Imagine a speaker says the following remarks to you.Write seven responses to this situation-an example of prompting, questioning, paraphrasing, supporting, analyzing, advising, and judging."This woman at work never speaks to me.I mean, I come in and say something like, 'Hi, how are you?' and she just stares at me.Rude, right? How can a person just ignore someone?"
Q2) "The best thing for you to do is break up with him."
A)paraphrasing
B)judging
C)supporting
D)advising
E)analyzing
Q3) Research suggests that most people remember about 60 percent of what they hear immediately after hearing it.
A)True
B)False
Q4) Counterfeit questions are aimed at understanding others.
A)True
B)False
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Chapter 9: Communication and Relational Dynamics
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Sample Questions
Q1) Conflicting desires for both intimacy and mental space or periods of disengagementin an interpersonal relationship lead to the
A)connection-autonomy dialectic.
B)cohesion-revolt dialectic.
C)predictability-novelty dialectic.
D)openness-privacy dialectic.
Q2) Relational partners attempt to reduce uncertainty and to decide if the relationship is worth pursuing.
A)avoiding
B)circumscribing
C)experimenting
D)integrating
E)differentiating
Q3) The move from initiating to experimenting occurs at the same pace for both those communicating in cyberspace and face-to-face.
A)True
B)False
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11
Chapter 10: Communication in Close Relationships
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Sample Questions
Q1) DO NOT USE Conflicting desires for both intimacy and the lack of it in an interpersonal relationship lead to the
A)connection-autonomy dialectic.
B)cohesion-revolt dialectic.
C)predictability-novelty dialectic.
D)openness-privacy dialectic.
Q2) While workplace romances can be messy, some research has shown that 34 percent of people who said they dated a coworker ended up marrying that person.
A)True
B)False
Q3) DO NOT USE Almost every message has A)content dimension.
B)relational dimension.
C)both a content and a relational dimension.
D)no dimensions unless the communicators intend them to.
E)an unintentional message.
Q4) Intimacy can come from intellectual sharing.
A)True
B)False
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Chapter 11: Improving Communication Climates
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Sample Questions
Q1) Imagine the following scene: Your instructor (we'll call him Dr.Roberts) angrily thrusts your research paper back at you saying, "This paper is not only late, it is full of errors."
Write a response to Dr.Roberts that demonstrates three different ways to respond using Chapter Ten's strategies for handling criticism nondefensively.
Q2) When coping with criticism, it isn't a good idea to ask what else is wrong because it just brings up too much material to handle at one time.
A)True
B)False
Q3) Tangential responses are one type of disconfirming message.
A)True
B)False
Q4) All of the following are disconfirming messages except
A)interrupting the other person.
B)giving ambiguous responses.
C)ignoring the other person.
D)using a problem-oriented approach.
E)responding with clichés.
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13
Chapter 12: Managing Interpersonal Conflicts
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Sample Questions
Q1) Interdependence must exist between two parties in order for a conflict to exist.
A)True
B)False
Q2) In a symmetrical conflict style, the partners use different but mutually reinforcing behaviors.
A)True
B)False
Q3) Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?
A)complementary
B)symmetrical
C)tangential
D)conditional
E)None of these answers are correct
Q4) A conflict can exist even if the parties in conflict are not dependent on each other.
A)True
B)False
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