Human Communication Exam Practice Tests
Course Introduction
This course explores the principles and processes of human communication, emphasizing how individuals create, transmit, interpret, and respond to messages in diverse contexts. Topics include verbal and nonverbal communication, perception, listening, interpersonal and group dynamics, cultural influences, and the impact of technology on communication. Through theoretical frameworks and practical exercises, students develop effective communication skills essential for personal, academic, and professional success.
Recommended Textbook
Communicate 14th Edition by Kathleen S. Verderber
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17 Chapters
612 Verified Questions
612 Flashcards
Source URL: https://quizplus.com/study-set/2158 Page 2
Chapter 1: Communication Perspectives
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/43018
Sample Questions
Q1) Using multiple channels to transmit messages leads to confusion and less accurate interpretation of your message.
A)True
B)False
Answer: False
Q2) Which of these is an example of communication apprehension?
A)Matthew does not fully receive his teacher's instructions because he is distracted by the students playing frisbee outside his classroom's window.
B)Ashley gets very nervous before her presentation at her job interview.
C)Jerome does not remember his conversation with a friend the day before,and he does not respond appropriately when the friend brings up the topic again.
D)Toya mistakenly swears in front of her grandmother and then regrets it.
Answer: B
Q3) What is competent communication in one culture may not be competent in another culture.
A)True
B)False
Answer: True
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3
Chapter 2: Perception of Self and Others
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/43019
Sample Questions
Q1) Our brains attempt to simplify complex information so that we can process it quicker and easier.
A)True
B)False
Answer: True
Q2) According to your text,what three things affect what we select to pay attention to?
A)needs,interests,and expectations
B)interests,expectations,and values
C)values,beliefs,and stereotypes
D)needs,values,and expectations
Answer: A
Q3) When we encounter people for the first time,we often try to gain more information about them to help make ourselves feel more comfortable.This process is called
A)implicit personality theories
B)halo effects
C)discrimination
D)uncertainty reduction
Answer: D
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Page 4
Chapter 3: Intercultural Communication
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43020
Sample Questions
Q1) Which of these can be a co-culture?
A)sexual orientation
B)social class
C)gender
D)all of these
Answer: D
Q2) A person who values a company's health and retirement plans more than the base salary is probably from a _______ culture.
A)high uncertainty-avoidance
B)low uncertainty-avoidance
C)long-term oriented
D)feminine
Answer: C
Q3) Intercultural communication does not occur unless you leave your home country.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Verbal Messages
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/43021
Sample Questions
Q1) A dialect is a localized and inferior version of a more general language.
A)True
B)False
Q2) Pragmatic meaning comes from understanding a message related to the context.
A)True
B)False
Q3) _______ is a system of symbols used by people to communicate.
A)Speech community
B)Utterance
C)Language
D)Grammar
Q4) A dialect is ______.
A)a set of rules for combining words to form sentences
B)a sound used to pronounce words
C)a collection of words and expressions
D)a unique form of a more general language
Q5) Concrete words are sense-related.We use concrete words to describe what we can see,smell,touch,hear,or taste.
A)True
B)False
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Chapter 5: Nonverbal Messages
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/43022
Sample Questions
Q1) When a gesture is used to substitute for a word,it is called an _______.
A)illustrator
B)emblem
C)adaptor
D)intermediary
Q2) Intonation,pitch,and vocalized pauses are all elements of paralanguage.
A)True
B)False
Q3) Which of these situations is an example of nonverbal communication?
A)Allyson and Iesha text message each other on their phones.
B)Geralyn refuses to speak to Tavonte after their fight.
C)Simone and Jewel send messages on an instant messenger program.
D)Breanna and Rachel pass notes in class.
E)All of the above are examples of nonverbal communication.
Q4) What of the following statements is true about nonverbal messages?
A)Nonverbal messages occur less often than verbal messages.
B)Nonverbal messages are more emotionally powerful than verbal messages.
C)Nonverbal messages are less trustworthy than verbal messages.
D)Nonverbal messages are less important than verbal messages.
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Chapter 6: Listening
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43 Verified Questions
43 Flashcards
Source URL: https://quizplus.com/quiz/43023
Sample Questions
Q1) Your friend approaches you and tells you that he is really upset because he has applied for several jobs,had a couple of interviews,but cannot get a job.He's worried about the future.Your book offers eight guidelines for giving an emotionally supportive message.Write a response to your friend and then underline and note how you've applied at least three of these guidelines.
Q2) Research on comforting messages has been shown to do all of the following except _______.
A)make someone become dependent on being comforted
B)increase the self-esteem of the person who is comforting the other
C)improve physical health
D)none of the above
Q3) Supportive messages that comfort are different from merely supportive messages in that they _______.
A)usually occur over several turns in a conversation or over several conversations
B)avoid buffering
C)minimize other-centered messages
D)allow the speaker to frame the discussion as he or she wishes to frame it
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Chapter 7: Interpersonal Relationships
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43024
Sample Questions
Q1) One benefit of electronically-mediated relationships is that they ________.
A)may offer the participant the opportunity for rapid intimacy
B)make it easy to trust and gain credibility
C)incorporate both verbal and nonverbal messages
D)have very limited conflict and miscommunication
Q2) Define the four quadrants of the Johari window.Describe your own Johari window,and explain how it changes in a relationship with a family member compared with a relationship with a classmate.
Q3) Todd knows he is a talented public speaker,and his audiences praise his speeches.Todd's speaking talent falls into which quadrant of his Johari window?
A)secret
B)unknown
C)open
D)blind
Q4) Electronically-mediated communication isn't as intimate as face-to-face communication.
A)True
B)False
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Chapter 8: Interpersonal Communication
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43025
Sample Questions
Q1) Compromise is always the best strategy because everyone gets at least some of what they want.
A)True
B)False
Q2) Harboring distaste for someone's actions while outwardly condoning them is an example of _______.
A)passive-aggressive behavior
B)aggressive behavior
C)assertive behavior
D)none of the above
Q3) When giving constructive criticism,_______.
A)be precise and specific without labeling the behavior as good or bad
B)if you are too personally attached to the situation,you should talk about it in private
C)begin with a neutral comment
D)begin with a generally positive assessment of the situation
Q4) Displaying feelings is expressing feelings through facial reactions,body responses,and emotional verbal reactions.
A)True
B)False
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Chapter 9: Communicating in Groups
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/43026
Sample Questions
Q1) An interest group is made up of people who genuinely care about each other's welfare.
A)True
B)False
Q2) During which stage of group development are members concerned about expressing their ideas and being heard?
A)norming
B)storming
C)performing
D)forming
Q3) During this stage of group development,conversations are focused on problem solving and sharing task-related information.
A)norming
B)performing
C)storming
D)forming
Q4) Think about the groups you are in or have been a part of.Describe the different roles you have taken in groups.Do you always end up in the same types of roles? Why do you think this does or does not happen?
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Chapter 10: Group Leadership and Problem Solving
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43027
Sample Questions
Q1) _______ is a structured problem-solving discussion held by a group in front of an audience.
A)A panel discussion
B)A symposium
C)An oral brief
D)An oral report
Q2) A good rule of thumb for the leader is to monitor roles within the group _______.
A)periodically to fill gaps and improve performance
B)only when a member seems dissatisfied or ignored
C)once,at the end of the discussion to make new assignments
D)about every 15 minutes
Q3) After a meeting,a group leader should _______.
A)evaluate the effectiveness of each group member and communicate this to them
B)wait until the note-taker has distributed the minutes to everyone before discussing the meeting outcomes
C)review the decisions group members made and ask them to justify their choices
D)follow up with group members to see how they are progressing on items assigned to them
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Chapter 11: Topic Selection and Development
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/43028
Sample Questions
Q1) When using statistics in a speech you should _______.
A)use them as often as possible
B)use them comparatively
C)leave citations off when possible to avoid cumbersome speech
D)assume that a statistic that is found in a document that includes an author's name is reliable
Q2) A specific speech goal _______.
A)tells exactly what the subject and topic are
B)states the response you want from your audience as a result of the speech
C)is another term for thesis statement
D)should be determined before you commit yourself to a topic
Q3) If you referred to a football team's defensive line by saying,"Our team's line is a stone wall," you would be using a(n)_______.
A)comparison
B)anecdote
C)contrast
D)hypothetical example
Q4) How can you be sure to avoid plagiarism during a speech?
Q5) Discuss the positive and negative aspects of using quotations within a speech.
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Chapter 12: Organizing Your Speech
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/43029
Sample Questions
Q1) When preparing a speech,you should first plan the _______.
A)introduction
B)body
C)conclusion
D)it doesn't matter
Q2) Because section transitions can seem repetitive,they should only be used when the audience is unfamiliar with the topic.
A)True
B)False
Q3) Which of the following statements accurately describe an effective speech outline?
A)It should list all parts of the speech in full sentences.
B)It should not include subpoints.
C)It should use a consistent pattern of numbering,lettering,and indentation.
D)It doesn't matter what form it is in as long as the speaker can understand it.
Q4) One of the goals of the introduction is to establish credibility.
A)True
B)False
Q5) What are the characteristics of well-worded main points? Explain why each characteristic is important.
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Chapter 13: Presentational Aids
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/43030
Sample Questions
Q1) When designing a PowerPoint presentation you should _______.
A)use a font that is easy to read
B)include as much text as possible
C)avoid using pictures
D)all of the above
Q2) Harrison wants to show a human brain for his speech,but using an actual brain is impractical,difficult to obtain,and a biohazard.The most similar alternative is _______.
A)a slide
B)a chart
C)a model
D)a photograph
Q3) One guideline for the effective use of presentational aids in a speech is _______.
A)the more visual aids,the better
B)never use more than three visual aids in a speech
C)use visual aids to make points you don't have time to cover orally
D)use visual aids only if they contribute to the audience's understanding
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Chapter 14: Language
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/43031
Sample Questions
Q1) Concrete words are sense-related.We use concrete words to describe what we can see,smell,touch,hear,or taste.
A)True
B)False
Q2) Saying "Jordan is a really good female chef" is an example of _______.
A)generic construction
B)unnecessary association
C)stereotyping
D)marking
Q3) When you have the choice between a more common vivid word or image and an obscure image,use the more obscure.
A)True
B)False
Q4) In a speech about the global economy,Rachel starts with a story about a local grocery store.She is establishing _______.
A)proximity
B)timeliness
C)personal impact
D)appropriateness
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Chapter 15: Delivery
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/43032
Sample Questions
Q1) Varying your pitch means _______.
A)talking faster at times,slower at others
B)talking louder at times,softer at others
C)talking higher at times,lower at others
D)talking gently at times,harshly at others
Q2) Having eye contact means _______.
A)looking toward the audience throughout the speech
B)picking a spot above the heads of the audience and focusing on it
C)talking to two or three people in the audience who are paying the most attention
D)looking at individuals or small groups throughout the speech
Q3) During Ashlee's speech,she talks with the same inflections,pauses,and other qualities she uses when talking to friends even though her speech is carefully planned and rehearsed.Ashlee's speech has _______.
A)a performance orientation
B)a conversational style
C)an impromptu style
D)a communication style
E)a professional orientation
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Chapter 16: Informative Speaking
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43033
Sample Questions
Q1) Memory aids,such as acronyms,are often referred to as _______.
A)guidelines
B)association tactics
C)cheat sheets
D)mnemonics
Q2) In a process speech you should _______.
A)be vague so that your audience stays interested.
B)avoid using visual aids because they are distracting
C)include precise,step-by-step instructions
D)always include a demonstration
Q3) A speech that gives information about how to make gumbo may include a physical exhibition known as a _______.
A)demonstration
B)description
C)definition
D)report
Q4) Repetition can help you improve your memory recall.
A)True
B)False
Q5) What are four guidelines that should be followed to build creativity?
Page 18
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Chapter 17: Persuasive Speaking
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/43034
Sample Questions
Q1) Motivation may be defined as forces acting to _______.
A)direct behavior
B)change an attitude
C)create a belief
D)support a policy
Q2) Which of the following statements is accurate regarding negative emotions?
A)You should not attempt to evoke them in your speech.
B)People generally attempt to eliminate them as soon as possible.
C)Appealing to them is an example of the ad hominem fallacy.
D)Appealing to them is an example of the straw person fallacy.
Q3) When your audience is impartial,as opposed to apathetic or uninformed,you should _______.
A)provide them with basic information about the topic
B)personalize the topic for them
C)provide them with more developed and involved evidence
D)all of the above
Q4) The peripheral route to processing is a detailed,critical analysis of an argument.
A)True
B)False
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