Human Communication Exam Materials
Course Introduction
This course explores the fundamental principles and processes of human communication, examining how individuals create, interpret, and share messages in various contexts. Students will investigate verbal and nonverbal communication, interpersonal and group dynamics, cultural influences, and the role of technology in shaping human interaction. Emphasis is placed on developing effective communication skills, understanding barriers to communication, and applying theoretical models to everyday situations. Through discussions, case studies, and practical exercises, students will gain a deeper understanding of how communication impacts relationships, organizations, and society.
Recommended Textbook
Interpersonal Communication 3rd Edition by Kory Floyd
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12 Chapters
568 Verified Questions
568 Flashcards
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Page 2
Chapter 1: About Communication
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/27684
Sample Questions
Q1) Researchers use which term to describe how aware people are of their own behaviors?
A)cognitive complexity
B)self-monitoring
C)adaptability
D)self-disclosure
Answer: B
Q2) Which aspect of communication relates to how well a message meets its goals?
A)effectiveness
B)clarity
C)appropriateness
D)ethics
Answer: A
Q3) The ability to take another person's perspective, and to think and feel as that person does, is called what?
A)ethics
B)sympathy
C)empathy
D)self-awareness
Answer: C
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Chapter 2: Culture and Gender
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) In a low-power-distance culture, people are expected to choose friends or mates from within their own social class.
A)True
B)False
Answer: False
Q2) Which of the following statements is NOT true about high-context cultures?
A)Maintaining harmony is important.
B)Offering personal opinions is valued.
C)Offenses are to be avoided.
D)Environmental cues are important for understanding messages. Answer: B
Q3) Biological sex is genetically determined, whereas gender roles are socially constructed.
A)True
B)False
Answer: True
Q4) English is the most commonly spoken language in the world.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Communication and the Self
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) Self-fulfilling prophecies that we make for ourselves often affect the behavior of others.
A)True
B)False
Answer: True
Q2) Your text discussed several potential risks of self-disclosure. Which of the following was NOT among them?
A)violating privacy boundaries
B)obligating others
C)rejection
D)damaging personal health
Answer: D
Q3) According to social penetration theory, the ________ dimension concerns the number of topics disclosed, whereas the ________ dimension concerns the level of detail in topics disclosed.
A)breadth; depth
B)depth; breadth
C)range; penetration
D)penetration; range
Answer: A
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Chapter 4: Interpersonal Perception
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Samantha was a fantastic softball player, but she rarely took credit for her success. Every time a reporter from the school paper would ask her for a quote, Samantha would say, "I just got lucky today," or, "Their pitcher just gave me something I could hit." Which of the following likely factors into Samantha's personality?
A)internal locus
B)external locus
C)negative attribution
D)self-serving bias
Q2) Identify and describe the three types of attribution errors discussed in your textbook. Which do you think is most common? Why? Which do you think is potentially the most damaging to relationships? Why? Do relationship type or context factor into those decisions? Finally, suggest one way that someone could overcome each of those attribution errors.
Q3) Explain the similarities and differences between facts and interpretations, using concrete examples.
Q4) Using concrete examples, articulate and explain how perceptual accuracy can be influenced by social and occupational roles.
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6
Chapter 5: Language
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) How prevalent is hate speech in American culture today? What types of environments promote or foster this type of language? What, if anything, should be done to eliminate hate speech and/or protect the targets of hate speech? Finally, using some of the concepts from the textbook and/or class, make some recommendations for ways that hate speech can be avoided at your college or university.
Q2) When Jesse first met Nicolette, he extended his hand and said warmly, "Nice to meet you." In response, Nicolette sighed, rolled her eyes, and simply said, "Yah," in a very sarcastic tone. Jesse inferred that Nicolette was not excited about meeting him, based on her reaction. On which rule of language did Jesse likely base his decision?
A)phonological rule
B)syntactic rule
C)semantic rule
D)pragmatic rule
Q3) All language is symbolic, and all symbolic systems constitute language.
A)True
B)False
Q4) Describe how language is tied to issues of credibility, and provide examples of at least three different factors that might affect one's credibility.
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Page 7
Chapter 6: Nonverbal Communication
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) The study of touch behavior is known as A)haptics.
B)oculesics.
C)proxemics.
D)kinesics.
Q2) Of all the senses, smell is most strongly tied to memory.
A)True
B)False
Q3) Several of the nonverbal channels we've discussed are heavily influenced by culture. Using specific examples when possible, pick at least three different nonverbal channels and highlight how expectations for appropriate nonverbal behavior vary from culture to culture. Next, discuss how these differences are likely to impact interactions. Finally, propose at least two ideas for how people communicating with individuals from other cultures might be able to potentially avoid embarrassing or offensive situations.
Q4) Most Hispanic, southern European, and Middle Eastern cultures are classified as low-contact cultures.
A)True
B)False
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Chapter 7: Listening
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) Listening nonjudgmentally is important for effective critical listening.
A)True
B)False
Q2) Which of the following statements about credibility is FALSE?
A)Credibility is a measure of how reliable and trustworthy someone is.
B)Experience and expertise are the same thing.
C)Biases can affect a speaker's credibility.
D)Sometimes research is necessary to determine someone's credibility.
Q3) Advertising campaigns often make exaggerated or untrue claims and hope that at least some consumers will believe them. Think of an advertisement you have seen or heard lately that makes claims that are likely exaggerated or simply untrue. Describe the advertisement and highlight the suspect claim(s). Next, using at least three of the ideas presented in the text and/or class, discuss techniques of better listening that would keep the average consumer from falling for this advertisement. Make sure to explain how the advertisement takes advantage of these techniques.
Q4) Part of effective listening is responding appropriately to what you hear.
A)True
B)False
Q5) Using concrete examples, compare and contrast hearing and listening.
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Chapter 8: Emotion
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Your text described five stages in the grieving process. Which of the following was NOT among them?
A)depression
B)retribution
C)bargaining
D)anger
Q2) Which of the following was NOT found by a study of emotional contagion online?
A)Sad participants produced more words than non-sad participants.
B)Partners of sad participants felt sad themselves.
C)Sad participants communicated in a more depressed manner.
D)Sad participants exchanged their messages at a slower rate than non-sad participants.
Q3) In every measurable way, women are more emotional than men.
A)True
B)False
Q4) In a brief essay, discuss the relative importance of sex and gender in the way that people experience and express their emotions. Provide clear, reasoned arguments and use concrete examples to illustrate the points that you are trying to make.
Q5) Define and give examples of Ekman and Friesen's five display rules.
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Chapter 9: Social and Personal Relationships
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) A good relationship does not involve any sort of cost to you.
A)True
B)False
Q2) ________ attraction is the force that draws people together to form relationships.
A)Physical
B)Psychic
C)Task
D)Interpersonal
Q3) When it comes to forming friendships, similarity is good and complementarity is bad.
A)True
B)False
Q4) Friendships and other social relationships often involve which type of rewards?
A)emotional
B)material
C)health
D)All the answers are correct.
Q5) Define and give concrete examples of the emotional, material, and health rewards of strong social relationships.
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Chapter 10: Family and Intimate Relationships
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/27693
Sample Questions
Q1) Which of the following statements about opposite-sex friendships is FALSE?
A)They provide men a chance to be emotionally expressive and women a chance to engage in shared activities.
B)They often contain some degree of sexual or physical attraction.
C)According to one study, about half of college students engage in sexual behavior with their opposite-sex friends.
D)They are almost always closer than same-sex friendships.
Q2) Research shows that which of the following is positively related to your job satisfaction?
A)being friends with your co-workers and boss
B)being friends with your customers or clients
C)maintaining personal boundaries at work
D)All the answers are correct.
Q3) Which of the following reasons is most commonly cited for ending a friendship due to changes in life circumstances?
A)having a child
B)moving away
C)getting married
D)experiencing an illness in the family
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Page 12
Chapter 11: Conflict and Power
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47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/27694
Sample Questions
Q1) Stonewalling involves seeing yourself as a victim and denying responsibility for your own behaviors.
A)True
B)False
Q2) Identify and discuss two cultural dimensions that influence how people manage conflict.
Q3) Which of the following tips is NOT useful for managing an online conflict?
A)Avoid responding right away.
B)Always respond using the same communication medium.
C)Clarify comments or statements that aren't clear.
D)Use emoticons to express your emotional state.
Q4) Using concrete examples, identify the three most common topics of conflict in romantic relationships, according to Erbert's research.
Q5) Which of the following is true with respect to interpersonal conflict?
A)It involves independent parties.
B)It involves perceived scarce resources.
C)It occurs within oneself.
D)It is synonymous with disagreement.
Q6) Identify and briefly define each of Gottman's Four Horsemen of the Apocalypse.
Page 13
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Chapter 12: Interpersonal Deception
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/27695
Sample Questions
Q1) Which of the following forms of deception is an act of dissimulation?
A)exaggeration
B)falsification
C)sarcasm
D)equivocation
Q2) Frank's grandfather loved to fish. Every time he came back from the lake, he described catching and releasing a bigger and bigger fish. We can infer from this story that Frank's grandfather likely engaged in A)commission.
B)equivocation.
C)falsification.
D)exaggeration.
Q3) One lesson that research has taught us is that many of the average person's beliefs about deception are wrong (e.g., lack of eye contact is a good clue to deception; most people are good at spotting deception; it is harder to lie to a suspicious person than an unsuspicious one). Offer reasoned speculation as to why people's beliefs about interpersonal deception are, on average, so inaccurate. Consider the potential roles played by emotion, religion, the media, and the mind or psyche.
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