Hospitality Law
Test Preparation
Course Introduction
Hospitality Law provides an introduction to the legal principles and regulations governing the hospitality industry, including hotels, restaurants, travel, and tourism enterprises. The course covers topics such as liability, contracts, property rights, food and alcohol service laws, employment law, guest safety, and risk management. Students will examine real-world legal cases affecting hospitality businesses, gain an understanding of the rights and responsibilities of both operators and guests, and learn strategies to minimize legal risks in daily operations. This course equips future hospitality professionals with the knowledge to make informed decisions, ensuring ethical and legal compliance in a dynamic business environment.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174 Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23223
Sample Questions
Q1) ______________________________ is business affecting more than one state.
Answer: Interstate commerce
Q2) A judge can never deviate from precedents. A)True
B)False
Answer: False
Q3) A ____________________ is a lawmaking body whose members are elected to office by the citizenry.
Answer: legislature
Q4) Barry stayed overnight at a motel and left without paying the bill. Barry has committed the crime of ______________________________.
Answer: theft of services
Q5) The four elements to look for when reading a case are ____________________, ____________________, ____________________, and ____________________.
Answer: Facts, issue, decision, reasoning
Q6) A case titled Boris Napow v. Jerry Cribo is a civil case. A)True B)False
Answer: True
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Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/23224
Sample Questions
Q1) Which of the following is not included in a complaint?
A) A statement showing the jurisdiction of the court
B) Details about why the plaintiff is suing the defendant
C) A request for discovery
D) A claim for relief
Answer: C
Q2) In the case citation 786 P.2d 435 (1987), what does the number 435 indicate?
A) The page on which the case is located
B) The volume number in which the case is located
C) The set of books in which the case is located
D) The number of a statute that was cited in the case
Answer: A
Q3) The defendant is the person who initiates a lawsuit.
A)True
B)False
Answer: False
Q4) The process by which a jury is selected is called
Answer: voir dire
4
Q5) The document that commences the lawsuit is called a
Answer: complaint
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Page 5
Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23225
Sample Questions
Q1) Which of the following is not true concerning the need to alter existing structures to comply with the Americans with Disabilities Act?
A) Alterations and new construction are not required.
B) If a restaurant is altering its building, the reconstruction design must include plans to make the building accessible to people with disabilities, provided the cost is not disproportionate to the cost of the reconstruction project.
C) A hotel must remove structural barriers to people with wheelchairs regardless of the cost.
D) Removal of a barrier that is not readily achievable is not required.
Answer: C
Q2) Which of the following is not outlawed by the Civil Rights Act of 1964?
A) Discrimination based on religion
B) Discrimination based on sex
C) Discrimination based on national origin
D) Discrimination based on color
Answer: B
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Chapter 4: Contract Law and the Hospitality Industry
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23226
Sample Questions
Q1) The following is an offer: "We have chicken, fish, and meat entrees."
A)True
B)False
Q2) Which of the following involves an intention to mislead?
A) Fraud
B) Innocent misrepresentation
C) Mistake
D) Breach of contract
Q3) A representative from the National Association of Freelance Writers (NAFW) contracted with a hotel for convention services. After the contract was signed, the hotel orally agreed to include light hors d'oeuvres for a cocktail party without additional charge. True or false: The agreement for hors d'oeuvres is enforceable by the NAFW.
A)True
B)False
Q4) A contract made by a person who lacks contractual capacity is void.
A)True
B)False
Q5) _________________________ refers to practices generally adhered to in a particular industry and are used to clarify an ambiguity in a contract.
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Chapter 5: Principles of Negligence
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/23227
Sample Questions
Q1) For a plaintiff in a negligence case to succeed there must be a ______________________________ relationship between the injury and the unreasonable conduct.
Q2) The doctrine of ______________________________ imposes liability on the seller of a defective product without regard to negligence.
Q3) A restaurant's duty to licensees requires that it inspect the premises for unsafe conditions and then correct those conditions.
A)True
B)False
Q4) The legal duty we have to act reasonably is owed to everyone.
A)True
B)False
Q5) A restaurant that complies with all the safety statutes and ordinances applicable to it will not be liable for negligence regardless of how a patron is injured.
A)True
B)False
Q6) ____________________ is a breach of legal duty to act reasonably that is the direct or proximate cause of injury to another.
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Chapter 6: Negligence and Hospitality Practices
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69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/23228
Sample Questions
Q1) Caitlin's room was on the ninth floor of a hotel. One night she wanted some exercise, so she walked to her room rather than take the elevator. The stairs on one of the upper floors were cluttered with housekeeping supplies. Caitlin tried unsuccessfully to avoid them and fell, hurting herself. She sued the hotel for injuries. Which of the following is a true statement?
A) Caitlin will be treated as negligent for failing to take the elevator to the ninth floor.
B) The hotel was negligent for failing to require that guests take the elevator.
C) The hotel was negligent for leaving clutter on the stairs.
D) Since the clutter was on an upper flight of stairs, the hotel could not be expected to foresee that guests would walk up that far and so was not negligent.
Q2) A guest tripped on a pile of debris that had been accumulating for several days in the hotel parking lot. True or false: The hotel will be liable to the guest for resulting injuries.
A)True
B)False
Q3) A _________________________ is an obligation that cannot be transferred to another.
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Page 9
Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/23229
Sample Questions
Q1) One of the guests staying at a hotel was injured due to the hotel's negligence. Who would be liable for her sustained injuries? _________________________
Q2) Which of the following will not terminate an innkeeper-guest relationship?
A) The guest's bill is not paid when due.
B) The guest's bill was timely paid and a reasonable period of time has passed since final payment was made.
C) The guest expresses dissatisfaction with the accommodations.
D) The period of time for which the innkeeper agreed to rent the room has passed.
Q3) People staying at a hotel on a permanent basis are ____________________.
Q4) The actions of the parties usually provide the needed ____________________.
Q5) Which of the following qualifies as a guest?
A) A diner in a hotel restaurant
B) A business person who attends an all-day meeting at a hotel
C) A person without reservations who enters a hotel hospitality van at the airport, gives the driver luggage, and intends to register as a guest (the hotel has vacancies)
D) One who uses the hotel bathroom on the way to the restaurant
Q6) The hotel's intent is ____________________ by its acceptance of the suitcase.
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Page 10
Chapter 8: Protecting Patrons Property
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43 Verified Questions
43 Flashcards
Source URL: https://quizplus.com/quiz/23230
Sample Questions
Q1) Matt took his girlfriend to an elegant restaurant to celebrate their engagement. He was driving his father's car. When he arrived at the restaurant, he gave the car keys to the valet parking attendant and entered the restaurant. Which of the following in this situation is the bailee?
A) There is no bailee in this situation
B) Matt's girlfriend
C) The restaurant
D) Matt's father
Q2) In a mutual-benefit bailment, both the bailor and the bailee owe each other certain duties.
A)True
B)False
Q3) If a hotel fails to properly post notice of the availability of safes, the consequence is
Q4) A bailment of a car cannot occur unless the driver gives the keys to the parking lot attendant.
A)True B)False
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Chapter 9: Rights of Innkeepers
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/23231
Sample Questions
Q1) A diner paid for dinner with a check. Two days earlier the diner had closed the account on which the check was drawn. The diner is guilty of the crime of
Q2) A woman was sitting in a hotel lobby. She was not a guest and had no intention of renting a room. What action can the hotel legally take?
A) The woman has an implied license to be on the premises, and the hotel cannot evict her unless she becomes disorderly.
B) The woman has an implied license to be on the premises, but the hotel can revoke the license by asking her to leave. If she fails to do so, the hotel can evict her.
C) The woman is a trespasser, and she can be immediately evicted without the need to ask her to leave.
D) The hotel cannot remove her without calling the police.
Q3) A person who enters a hotel is either a guest or, if not intending to become one, must leave if requested to do so by the hotel staff.
A)True
B)False
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Page 12
Chapter 10: Guests Rights
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/23232
Sample Questions
Q1) Under which of the following circumstances is entry into a guest room not legal?
A) The guest consents to a police search.
B) The innkeeper consents to a police search.
C) The television is blaring, causing guests in adjacent rooms to call the front desk complaining of the noise.
D) The guest ordered room service, and delivery is being made.
Q2) In a situation where the room needs to be searched, who issues the warrant?
A) Police officer
B) Guest in the next room
C) Front office agent
D) The Judge
Q3) Concerning rates and fees, one way to avoid unpleasant disagreements at check-out time is to
Q4) Which of the following is not a basic right of a guest?
A) The right to privacy in the guest room
B) The right not to be insulted
C) The right to a room of the guest's choice
D) The right to occupy the room undisturbed by the innkeeper (with exception, such as cleaning and emergencies)
Page 13
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Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/23233
Sample Questions
Q1) The Nutrition Labeling and Education Act requires that food labels contain a statement of the U.S recommended daily allowance the food product contains of total fat, carbohydrates, and fiber.
A)True
B)False
Q2) Salmonella is a type of fungus.
A)True
B)False
Q3) Many states have established laws that restrict ____________________ in many public buildings, including restaurants.
Q4) In the UCC2-315, the number 2 refers to
Q5) Which of the following is not a breach of the warranty of merchantability?
A) Chicken soup is served without being heated so that its temperature is quite cold.
B) Pork is served without being properly cooked so that parasites that cause trichinosis are alive in it.
C) Macaroni salad is served with spoiled mayonnaise.
D) Contaminated meat is used in a stew.
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Chapter 12: Liability and the Sale of Alcohol
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23234
Sample Questions
Q1) A government warning sign for pregnant women must be displayed by the licensee where alcohol is served.
A)True
B)False
Q2) Some states require establishments that serve liquor to be certified in an alcohol awareness training program.
A)True
B)False
Q3) The licensee is the ____________________ or ____________________.
Q4) A bar owner who has a wine and beer license can also sell mixed drinks.
A)True
B)False
Q5) If a bartender wrongfully serves a patron who has driven to the bar, the bartender should ________________________________________.
Q6) Most states prohibit alcohol sales to all but which of the following?
A) People with heart conditions
B) People under age 21
C) People who are habitual drunkards
D) People who are visibly intoxicated
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Chapter 13: Travel Agents and Airlines Rights and Liabilities
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/23235
Sample Questions
Q1) The Warsaw Convention applies to both foreign and domestic flights.
A)True
B)False
Q2) The ______________________________ is an international treaty that sets the limits of airline's liability for lost, stolen, damaged, or misdelivered goods.
Q3) Which of the following would constitute negligent entrustment of a rental car by a car rental company?
A) Renting to someone under age 21
B) Renting to someone who is visibly intoxicated
C) Renting to someone without proper identification
D) Renting to someone accompanied by three friends, all of whom would be passengers in the car
Q4) Cancellation of an airline flight due to adverse weather conditions will result in liability by the airline for breach of contract to those persons who had reservations on the flight.
A)True
B)False
Q5) A ____________________ is a rule or condition of air travel that binds the airline and passengers.
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Chapter 14: Employment
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/23236
Sample Questions
Q1) Restrictions on employment of young persons include all of the following except:
A) The method of transportation used by the person to travel to and from work
B) The hours during the day when the young person can work
C) The number of hours per week that the young person can work
D) The type of tasks the young person can do
Q2) Which of the following is an employer not required to do as an accommodation to an employee with a disability?
A) Modify training materials for the visually impaired
B) Enlarge doors to enable a person in a wheelchair to enter and exit
C) Purchase glasses for an employee
D) Modify a work schedule to coincide with public transportation schedules
Q3) Title VII of Civil Rights Act of 1964, barring discrimination against protected classes, applies to employees with ____________________ or more employees.
Q4) If a job applicant is an alien qualified to work in this country but is not a U.S. citizen, an employer can legally refuse to hire that person on the basis that he or she is not a citizen.
A)True
B)False
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Page 17
Chapter 15: Regulation and Licensing
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23237
Sample Questions
Q1) A restaurant is named Barbecue Delight. Which of the following best describes the name?
A) It is a service mark.
B) It is a trademark.
C) It is a copyright.
D) It is a variance.
Q2) The primary purpose of statutes that require hotels to post their rates is to enable travelers seeking rooms to comparison-shop.
A)True
B)False
Q3) ____________________ is a process by which local governments can restrict the way property owners use their land.
Q4) When a licensing body is considering whether or not to grant a license, a legitimate consideration is public opposition to the business seeking the license.
A)True
B)False
Q5) Temporary withdrawal of a license by the licensing body is called
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Page 18
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/23238
Sample Questions
Q1) The legal duty owed by a casino to protects its patrons' safety is ____________________________________________________________.
Q2) The development of casinos on Indian reservations was spurred by ____________________________________________________________
Q3) A casino cannot legally exclude card counters from playing blackjack.
A)True
B)False
Q4) Other types of amusements and attractions that can result in liability if the facility fails to exercise reasonable care in maintenance and operation include _________________________ or _________________________.
Q5) Tanning booths are sometimes included at spas. A tanner usually lays nude in the tanning booth. Therefore all tanning rooms are not to have any doors with windows. A)True B)False
Q6) The reason for the recent popularity of riverboat casinos is
19
Q7) Probable cause is a defense to the tort of ______________________________.
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