Hospitality Law
Final Exam Questions
Course Introduction
Hospitality Law explores the legal principles and regulations relevant to the hospitality industry, including hotels, restaurants, travel, and tourism businesses. The course examines key topics such as contracts, tort liability, food and beverage law, property and premises liability, employment law, and risk management. Students will gain an understanding of legal rights and responsibilities, how to mitigate legal risks, and the impact of regulatory bodies on hospitality operations. Case studies and real-world scenarios are used to illustrate the practical implications of hospitality law for managers and operators.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174
Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23223
Sample Questions
Q1) Common law can be modified by statute.
A)True
B)False Answer: True
Q2) Based on stare decisis, a judge will decide a case by reviewing prior:
A) Statutes
B) Case decisions
C) Ordinances
D) Legislators
Answer: B
Q3) An injunction is a court order forbidding a party to a lawsuit from engaging in specified acts.
A)True
B)False
Answer: True
Q4) The people who govern administrative agencies are elected to office.
A)True
B)False Answer: False
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Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) A case that proceeds to trial without a jury is called a _________________________.
Answer: bench trial
Q2) The charge to a jury consists of the ____________________ that is applicable to the case.
Answer: law
Q3) In every lawsuit the plaintiff must prove three things. Which of the following is not one of them?
A) Defendant violated the law.
B) Defendant was negligent.
C) Plaintiff suffered an injury.
D) The cause of plaintiff's injury was defendant's violation of the law.
Answer: B
Q4) Which of the following is not a pleading?
A) Summons
B) Complaint
C) Answer
D) Reply
Answer: A
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Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) A remedy allowed under the Civil Rights Act of 1964 that is intended to encourage plaintiffs to sue is _________________________.
Answer: attorney's fees
Q2) The Fourteenth Amendment to the Constitution prevents certain types of discrimination based on ____________________.
Answer: sex
Q3) A restaurant can legally place all its wheelchair-accessible tables in the same area.
A)True
B)False
Answer: False
Q4) The more selective a club is, the more likely it is to qualify as private.
A)True
B)False
Answer: True
Q5) _________________________ are the personal rights that derive primarily from the Constitution, such as free speech, freedom of contract, and privacy.
Answer: Civil rights
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Page 5
Chapter 4: Contract Law and the Hospitality Industry
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35 Flashcards
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Sample Questions
Q1) Which of the following is not a contract?
A) A restaurant purchases a month's supply of condiments from a supplier and pays the agreed price.
B) A hotel delivers newspapers to its guests' rooms at no charge.
C) A snowplower agrees to plow a restaurant's parking lot in exchange for free meals.
D) A hotel hires a banquet manager at an agreed salary.
Q2) _________________________, one of the essential elements for a contract, means that the parties have truly agreed to the terms.
Q3) The following is an offer: "We have chicken, fish, and meat entrees."
A)True B)False
Q4) In contract terms, how would you describe the following: "If the price is right, I will consider selling the chandelier in the lobby"?
Q5) After an offer is made, a contract results whether the offeree accepts or rejects.
A)True
B)False
Q6) Mutuality is established by an offer and an ____________________.
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Page 6
Chapter 5: Principles of Negligence
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) The doctrine of res ipsa loquitur creates a rebuttable inference that the defendant was negligent.
A)True
B)False
Q2) Which of the following means, "the thing speaks for itself"?
A) Attractive nuisance doctrine
B) Res ipsa loquitur
C) Negligence per se
D) Last clear chance
Q3) The legal doctrine that imposes liability on a defendant even when the defendant is not negligent is:
A) Comparative negligence
B) Strict liability
C) Last clear chance
D) Contributory negligence
Q4) The legal duty we have to act reasonably is owed to everyone.
A)True
B)False
Q5) The duty owed to licensees is
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Chapter 6: Negligence and Hospitality Practices
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69 Flashcards
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Sample Questions
Q1) If repairs are being made in a restaurant, the restaurant should ________________________________________ the work area.
Q2) Precautions a restaurant should take when waxing a floor include ________.
Q3) A diner at a restaurant tripped and fell on an orange peel. To determine whether the restaurant is liable, you would need the following additional information:
Q4) Erin, a guest at a resort hotel, rented a bicycle from the hotel. While riding the bike she was injured by a car driven by an intoxicated driver. Which of the following is true?
A) The hotel will be liable for Erin's injuries.
B) The intoxicated driver will be liable to Erin for her injuries.
C) Erin assumed the risk and therefore cannot pursue anyone for her injuries.
D) Erin was negligent for riding a bike in a locality she did not know well.
Q5) A _________________________ is an obligation that cannot be transferred to another.
Q6) If repairs are being made in a restaurant, the restaurant should _____________________________________________ the work area.
Page 8
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Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) As a general rule, people do not qualify as guests unless they require accommodations.
A)True
B)False
Q2) A person with hotel reservations that begin tomorrow can, under certain circumstances, become a guest today.
A)True
B)False
Q3) An essential element of all contracts is the ____________________ by the parties to enter a contract.
Q4) Jeremy was in New Orleans for three days on business and stayed at a downtown hotel. On the last day of his stay he left the hotel for the airport to catch a plane at noon. When he arrived at the airport, he learned the plane was delayed for four hours. He decided to use the time to sightsee and checked his luggage in the baggage room at the airport hotel. True or false: Jeremy qualifies as a guest at the airport hotel.
A)True
B)False
Q5) The hotel's intent is ____________________ by its acceptance of the suitcase.
Q6) People staying at a hotel on a permanent basis are ____________________.
Page 9
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Chapter 8: Protecting Patrons Property
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43 Flashcards
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Sample Questions
Q1) A bailment created by law rather than agreement is called a ____________________ bailment.
Q2) Which of the following is true about a hotel's liability for merchandise samples?
A) It is not liable unless the guest notifies the hotel of their presence and the hotel acknowledges in writing their presence and value. If the hotel does so, it has unlimited liability.
B) It is not liable unless the guest notifies the hotel of their presence and the hotel acknowledges in writing their presence and value. If the hotel does so, it has limited liability.
C) A hotel has unlimited liability for merchandise samples.
D) A hotel has no liability for merchandise samples regardless of a written acknowledgment.
Q3) Notice posted by a hotel that safes are available for safekeeping of guest's property, without more, is adequate compliance with most limiting liability statutes.
A)True
B)False
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10
Chapter 9: Rights of Innkeepers
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Sample Questions
Q1) Which of the following is not the name of a crime that protects innkeepers and restauranteurs from patrons who leave without paying?
A) Theft of services
B) Assault
C) Larceny
D) Fraud
Q2) Mandy is 16 years old and went to a motel seeking accommodations for the night. She expresses a willingness to prepay for the room and showed the receptionist that she had the money. True or false: The hotel can refuse to provide her a room because of her age.
A)True
B)False
Q3) What is true about an innkeeper's right to refuse to provide accommodations to a would-be guest because the person is wearing jeans, as compared to a restaurateur's right to refuse service to a patron so attired?
A) The hotel cannot refuse the guest; the restaurant can.
B) The restaurant cannot refuse the patron; the hotel can.
C) Either could refuse the person in jeans.
D) Neither could refuse the person in jeans.
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Page 11
Chapter 10: Guests Rights
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) When a package is received, what is the first step in notifying the guest?
A) Throwing it away
B) Placing a notice in the guest's mailbox
C) Calling the guest to let him or her know
D) Placing the package in front of their room
Q2) A ______________________________ is an order from a judge commanding a police officer to search a designated place for evidence of criminal activity.
Q3) Under which of the following circumstances is an innkeeper not entitled to enter a guest's room?
A) When furniture is missing from the lobby
B) When the guest has failed to pay the bill
C) When requested to enter by the guest
D) When necessary to repair a broken light in the bathroom
Q4) When a hotel accepts a mailed package for a guest, it becomes a ___________________________________ of the package.
Q5) When a hotel undertakes an investigation of criminal activity, the suspect should be treated respectful and reasonably.
A)True
B)False
Page 12
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Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) The Nutrition Labeling and Education Act requires that food labels contain a statement of the U.S recommended daily allowance the food product contains of total fat, carbohydrates, and fiber.
A)True
B)False
Q2) In the UCC2-315, the number 2 refers to
Q3) A diner can sue a restaurant when the server neglected to prepare the meal correctly.
A)True
B)False
Q4) Which of the following is not a breach of the warranty of merchantability?
A) Chicken soup is served without being heated so that its temperature is quite cold.
B) Pork is served without being properly cooked so that parasites that cause trichinosis are alive in it.
C) Macaroni salad is served with spoiled mayonnaise.
D) Contaminated meat is used in a stew.
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Chapter 12: Liability and the Sale of Alcohol
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35 Verified Questions
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Sample Questions
Q1) Which practice(s) contribute(s) to reduced risk of liability in alcohol sales?
A) Encouraging responsible drinking in marketing and advertising
B) Posting signs of the bar's willingness to drive patrons home
C) Encouraging groups of customers to select a designated driver
D) All the above
Q2) Under common law, when a liquor licensee wrongfully served a patron who thereafter injured another person, the injured person was entitled to compensation from the licensee for the resulting damages.
A)True
B)False
Q3) It is illegal to sell alcohol to people who are visibly intoxicated.
A)True
B)False
Q4) The cost of liquor liability insurance is NOT based on:
A) Volume of alcohol sold by the licensee
B) Prior incidents of illegal sales
C) Nature of the establishment
D) The hours the establishment is closed
Q5) The law strives to motivate both the ____________________ and ____________________ to strictly comply with the law.
Page 14
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Chapter 13: Travel Agents and Airlines Rights and Liabilities
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37 Flashcards
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Sample Questions
Q1) A travel agent may be liable for all but which of the following?
A) Providing to a customer inaccurate information about travel plans
B) Injuries caused by a drunk driver to a traveler crossing the street while on vacation
C) Breaching a contract with a customer
D) Failing to investigate the appropriateness of travel services recommended to a customer by the travel agent
Q2) ____________________ is a relationship in which one person acts for or represents another based on authority voluntarily given.
Q3) A traveler with an airline reservation who is bumped due to overbooking is entitled to damages based on ______________________________.
Q4) ___________________________________ is a forum that encourages people with a legal claim to act as their own advocates in court without a lawyer.
Q5) Cancellation of an airline flight due to adverse weather conditions will result in liability by the airline for breach of contract to those persons who had reservations on the flight.
A)True
B)False
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Page 15
Chapter 14: Employment
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) An American hotel company built a hotel in France that is owned and operated by the American company. True or false: If the hotel hires U.S. citizens to work in France, they are protected against discrimination.
A)True
B)False
Q2) The following question is permissible for an employer to ask during an employment interview: What medications are you taking?
A)True
B)False
Q3) The classes of people protected by the Civil Rights Act of 1964 include disabled persons.
A)True
B)False
Q4) Congress sets the minimum wage; states may not pass laws varying from the minimum wage set by Congress.
A)True
B)False
Q5) Claims alleging violations of Title VII are filed with the
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Chapter 15: Regulation and Licensing
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Sample Questions
Q1) Quadruple damages is a penalty for violation of the antitrust laws.
A)True
B)False
Q2) A copyright owner will lose the benefits of the copyright if the copyrighted item does not contain a copyright notice.
A)True
B)False
Q3) Heather owns an Arby's Restaurant (a fast-food operation selling roast beef and chicken sandwiches, among other menu items). Which of the following best describes Heather?
A) Trademark owner
B) Franchisor
C) Franchisee
D) Licensing body
Q4) The authority of a government to adopt laws that further the public health, safety, and welfare is referred to as the _________________________.
Q5) Requiring a business to forfeit part of its operations because it has reached monopoly proportions is called ____________________.
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Chapter
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Sample Questions
Q1) Probable cause is a defense to the tort of ______________________________.
Q2) Most spas offer both manicures and pedicures. To prevent customers from contracting a fungus during treatment, a spa should:
A) Inform patrons that they proceed at their own risk for such treatment
B) Ensure that manicure and pedicure tools are sterilized after each use
C) Have each customer sign a waiver of liability prior to manicures and pedicures
D) Both A and C
Q3) The Indian Gaming Regulatory Act is a federal law that was passed by Congress.
A)True
B)False
Q4) Many theme parks attract large numbers of visitors on a daily basis. Which of the following best describes reasonable crowd control?
A) Limiting the number of visitors that can enter a theme park at a given time based on family size
B) Increasing admission prices on known high-volume days at the park
C) Closing popular rides at peak times to detour crowds
D) Erecting small barriers or decorative fencing that separates existing patrons from those patrons that are next in line
Page 18
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