Hospitality Law
Final Exam
Course Introduction
Hospitality Law provides an in-depth exploration of the legal principles and regulatory requirements that govern the hospitality industry, including hotels, restaurants, and other lodging and food service operations. This course covers key topics such as contracts, liability, guest rights, employment law, health and safety standards, licensing, and intellectual property issues unique to the hospitality sector. Students will analyze real-world legal cases, learn to identify potential legal risks, and understand best practices to ensure compliance and minimize liability within hospitality businesses.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174
Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23223
Sample Questions
Q1) ____________________ are agreements between two or more parties that are enforceable in court.
Answer: Contracts
Q2) In a criminal case, who pays for the plaintiff's attorney?
A) The victim of the crime
B) The police
C) The government
D) The defendant
Answer: C
Q3) Charlotte opened a hotel called Days Inn. She had not received permission to use the name from the company that operates hotels nationwide with the same name. Charlotte's use of the name constitutes ______________________________.
Answer: Trademark infringement
Q4) A case titled Boris Napow v. Jerry Cribo is a civil case.
A)True
B)False
Answer: True
Q5) ______________________________ is business affecting more than one state.
Answer: Interstate commerce
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Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/23224
Sample Questions
Q1) Both the lawyers and the judge can ask questions during the voir dire; the lawyers present the summations; the judge charges the jury.
A)True
B)False
Answer: True
Q2) A jurisdiction of a court is determined by which of the following?
A) The legislature
B) The judge
C) The lawyer for the plaintiff
D) The lawyer for the defendant
Answer: A
Q3) The consequence for a defendant failing to respond to a complaint is a default judgment.
A)True
B)False
Answer: True
Q4) The ______________________________ in a complaint must set forth facts demonstrating that the court designated by plaintiff has the power to decide the case. Answer: statement of jurisdiction
Page 4
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Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23225
Sample Questions
Q1) Derry Community College is a commuter school with a population of 650 students. Although its students come from twenty-three different states, the college has no dorms. The only place on campus where food is sold is the snack bar. True or false: The college is covered by the Civil Rights Act of 1964.
A) True, because many of its students come from out of state.
B) False, because colleges are not covered by the Act.
C) True, because of the unitary rule.
D) False, because it has no lodging facilities.
Answer: C
Q2) A remedy allowed under the Civil Rights Act of 1964 that is intended to encourage plaintiffs to sue is _________________________.
Answer: attorney's fees
Q3) The Americans with Disabilities Act requires that a hotel install flashing-light fire alarms to accommodate deaf guests, unless such installation would result in an undue burden.
A)True
B)False
Answer: True
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Chapter 4: Contract Law and the Hospitality Industry
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23226
Sample Questions
Q1) An oral contract made by a restaurant for the purchase of a freezer for $1,100 is enforceable in court.
A)True
B)False
Q2) A guest with a one-night guaranteed reservation at a hotel did not show. The hotel was not able to rent the room to someone else. For which of the following is the guest liable to the hotel?
A) Loss of goodwill
B) The full hotel bill
C) Punitive damages
D) None of the above
Q3) What is the effect of a counteroffer?
A) No contract results unless the counteroffer is accepted.
B) The counteroffer creates a contract.
C) A contract results, but it is voidable at the option of the offeror.
D) A contract results, but it is voidable at the option of the offeree.
Q4) A contract made by a person who lacks contractual capacity is void.
A)True
B)False
Q5) Mutuality is established by an offer and an ____________________.
Page 6
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Chapter 5: Principles of Negligence
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) For a plaintiff in a negligence case to succeed there must be a ______________________________ relationship between the injury and the unreasonable conduct.
Q2) The doctrine of res ipsa loquitur creates a rebuttable inference that the defendant was negligent.
A)True
B)False
Q3) ____________________ refers to many types of noncriminal wrongful conduct done by one person and causing injury to another.
Q4) If a plaintiff in a negligence case is unable to prove proximate cause, the plaintiff will lose the case and not be able to recover.
A)True
B)False
Q5) Which of the following means, "the thing speaks for itself"?
A) Attractive nuisance doctrine
B) Res ipsa loquitur
C) Negligence per se
D) Last clear chance
Q6) To win a lawsuit, the plaintiff must show what types of injuries?
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Chapter 6: Negligence and Hospitality Practices
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69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/23228
Sample Questions
Q1) The rule applied in determining the appropriateness of expert opinion testimony is whether the judge would be capable of understanding the complexities of the case.
A)True
B)False
Q2) A restaurant was located on the sixth floor of a building. Kim rode the elevator to the floor, intending to have lunch at the restaurant. When the elevator operator opened the door, the elevator was five inches below the floor, creating a step between the elevator and the restaurant floor. While exiting the elevator, Kim struck her foot against the elevator shaft, fell, and was injured. True or false: Kim should have observed the positioning of the elevator; if she sues the hotel for her injuries, her own negligence will negatively impact her recovery.
A)True
B)False
Q3) A hotel provided the service of a doctor to sick guests. While tending to a guest, the doctor misdiagnosed certain symptoms. Unrelated to the misdiagnosis, the guest died the next day of a heart attack. If the guest's family sued the hotel for negligence (malpractice), they would not be successful because they would be unable to prove
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Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) A patron in a hotel cocktail lounge who was not a registered guest in the hotel claimed he was shortchanged by the waiter and then was insulted, humiliated, and embarrassed. The ____________________ of the hotel turned on whether the patron qualified as a guest.
Q2) The hotel's intent is ____________________ by its acceptance of the suitcase.
Q3) Which of the following is true?
A) People without reservations cannot qualify as guests until they register.
B) A customer at a bar qualifies as a guest.
C) A person who has not decided whether to take a room in a hotel can, under certain circumstances, qualify as a guest even before deciding whether to register.
D) A person who registers at a hotel using a false name cannot qualify as a guest.
Q4) Terms used in a contract for the rental of a room constitute one of several factors used to determine whether someone qualifies as a guest or a tenant.
A)True
B)False
Q5) An important factor in determining whether a person qualifies as a guest is whether the person ____________________ to register.
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Page 9
Chapter 8: Protecting Patrons Property
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) A bailment created by law rather than agreement is called a ____________________ bailment.
Q2) A laptop computer owned by a guest was stolen from the hotel room. True or false: If the guest has insurance coverage on the computer, the hotel will not be liable.
A)True
B)False
Q3) Jon was a guest at a hotel. By mistake he left his radio by his lounge chair at the pool. Within moments and before hotel personnel were aware of its presence by the pool, the radio was stolen. Is the hotel liable based on bailment?
A) Yes, it is liable for the full value of the loss.
B) Yes, but its liability is limited by statute.
C) No, no bailment exists in this case.
D) No, although a bailment exists, the hotel did nothing wrong.
Q4) To be successful in a lawsuit, a bailor whose property has been damaged by a bailee must present evidence to establish that the bailee was negligent.
A)True
B)False
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10
Chapter 9: Rights of Innkeepers
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) A diner paid for dinner with a check. Two days earlier the diner had closed the account on which the check was drawn. The diner is guilty of the crime of
Q2) What is true about an innkeeper's right to refuse to provide accommodations to a would-be guest because the person is wearing jeans, as compared to a restaurateur's right to refuse service to a patron so attired?
A) The hotel cannot refuse the guest; the restaurant can.
B) The restaurant cannot refuse the patron; the hotel can.
C) Either could refuse the person in jeans.
D) Neither could refuse the person in jeans.
Q3) A group of diners stole the wine glasses that had been used at their table from a restaurant. What crime have they committed?
A) Larceny
B) Theft of services
C) Assault
D) Forgery
Q4) In all eviction situations, force should be used only as a last resort.
A)True
B)False
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Chapter 10: Guests Rights
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/23232
Sample Questions
Q1) A procedure to process mail should include maintaining a record of guests' home addresses.
A)True
B)False
Q2) An innkeeper can padlock a guest room without cause, thereby preventing access by the guest to the room.
A)True
B)False
Q3) When a package is received, what is the first step in notifying the guest?
A) Throwing it away
B) Placing a notice in the guest's mailbox
C) Calling the guest to let him or her know
D) Placing the package in front of their room
Q4) Under which of the following circumstances is entry into a guest room not legal?
A) The guest consents to a police search.
B) The innkeeper consents to a police search.
C) The television is blaring, causing guests in adjacent rooms to call the front desk complaining of the noise.
D) The guest ordered room service, and delivery is being made.
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Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) Which of the following is a set of rules designed to simplify and modernize the law governing the sale of goods?
A) Dram shop acts
B) The Constitution
C) The Uniform Commercial Code
D) Stare decisis
Q2) Kosher foods are a designation referring to food prepared consistent with Jewish religious requirements.
A)True
B)False
Q3) Patty ate a chocolate chip cookie and choked when a chocolate chip went down the wrong way. True or false: Because of the presence of the chocolate chips, the cookie breached the warranty of merchantability.
A)True
B)False
Q4) Many states have established laws that restrict ____________________ in many public buildings, including restaurants.
Q5) Restaurateurs and tavern keepers have a duty to protect customers from
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Chapter 12: Liability and the Sale of Alcohol
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Under common law, when a liquor licensee wrongfully served a patron who thereafter injured another person, the injured person was entitled to compensation from the licensee for the resulting damages.
A)True
B)False
Q2) Jack's boss, Nancy, held a party at a hotel. Jack had several drinks, some paid for by Nancy. Jack later drove home and got into an accident, killing two people in the other car. Who was held liable?
A) The hotel
B) The employer
C) The two people in the other car
D) All the above
Q3) Which practice(s) contribute(s) to reduced risk of liability in alcohol sales?
A) Encouraging responsible drinking in marketing and advertising
B) Posting signs of the bar's willingness to drive patrons home
C) Encouraging groups of customers to select a designated driver
D) All the above
Q4) The outdated term for a bar, which later became the name of a liability act, is
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Chapter 13: Travel Agents and Airlines Rights and Liabilities
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) In an overbooking situation, an airline can usually avoid liability for punitive damages by
Q2) Where an agent acts outside the bounds of delegated authority, the principal is not bound.
A)True
B)False
Q3) A traveler with an airline reservation who is bumped due to overbooking is entitled to damages based on ______________________________.
Q4) An agency relationship consists of two parties, a principal and an independent contractor.
A)True
B)False
Q5) The practice of overbooking by an airline is illegal and will subject the airline to criminal prosecution.
A)True
B)False
Q6) A ____________________ is a rule or condition of air travel that binds the airline and passengers.
Page 15
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Chapter 14: Employment
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) If the Equal Employment Opportunity Commission fails to act on a discrimination claim within 180 days, the claimant automatically loses the case and has no alternative remedies.
A)True
B)False
Q2) An employer who is hiring a new manager can refuse to hire an applicant who has recovered from a serious illness on the ground that the person may frequently be absent.
A)True
B)False
Q3) Restrictions on employment of young persons include all of the following except:
A) The method of transportation used by the person to travel to and from work
B) The hours during the day when the young person can work
C) The number of hours per week that the young person can work
D) The type of tasks the young person can do
Q4) An employer has no liability for sexual harassment committed by a non-supervisory co-worker.
A)True
B)False
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Chapter 15: Regulation and Licensing
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23237
Sample Questions
Q1) The main difference between a trademark and a service mark is
Q2) A scientific invention can be copyrighted.
A)True
B)False
Q3) A restaurant is named Barbecue Delight. Which of the following best describes the name?
A) It is a service mark.
B) It is a trademark.
C) It is a copyright.
D) It is a variance.
Q4) ____________________ is a process by which local governments can restrict the way property owners use their land.
Q5) The denial of a license will be reversed on appeal if the decision to withhold the license was ___________________________________.
Q6) A hotel may be held liable for acts of its managers that violate antitrust laws. A)True B)False
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/23238
Sample Questions
Q1) Other types of amusements and attractions that can result in liability if the facility fails to exercise reasonable care in maintenance and operation include _________________________ or _________________________.
Q2) Numerous casino patrons who bet large sums of money will go to a bank for loans.
A)True
B)False
Q3) The type of laws that apply to events occurring on boats on waterways is:
A) Infringement
B) Sovereign authority
C) Dram shop
D) Maritime
Q4) As a general rule, the law does not like to release a party from liability (wrongdoing) at a spa.
A)True
B)False
Q5) Casinos are ensurers of their patrons' safety.
A)True
B)False
Q6) Some states prohibit _________________________ within the state.
Q7) Probable cause is a defense to the tort of Page 18
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Page 19