Hospitality Design and Development
Test Questions
Course Introduction
This course explores the fundamental principles and practices involved in the design and development of hospitality spaces, including hotels, resorts, restaurants, and other related facilities. Students will examine the critical role of architecture, interior design, branding, and sustainability in creating functional and memorable guest experiences. Emphasis is placed on site selection, conceptual development, project planning, and the integration of operational needs into design. Through case studies and project-based assignments, learners will gain practical insights into industry standards, regulatory considerations, and the latest trends impacting hospitality environments.
Recommended Textbook
Hospitality Facilities Management and Design with Answer Sheet AHLEI 4th Edition by David M.
Available Study Resources on Quizplus
12 Chapters
116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/study-set/420
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Stipanuk
Chapter 1: The Role, Cost, and Management of Hospitality
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7376
Sample Questions
Q1) Which of the following series best describes the order of priority a facilities manager should establish when approaching a maintenance or repair task?
A)(1) safety, (2) legality, (3) service
B)(1) legality, (2) safety, (3) service
C)(1) service, (2) legality, (3) safety
D)(1) safety, (2) service, (3) legality
Answer: A
Q2) Which of the following elements is not a way by which a hospitality facility creates a visible, marketable identity for its products?
A)the style of signage
B)the maintenance of back-of-house areas
C)a distinctive color scheme used in interior or exterior design
D)the characteristic appearance of the building itself
Answer: B
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Chapter 2: Hospitality Facilites Management Tools,
Techniques, and Trends
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Sample Questions
Q1) Which of the following types of maintenance has an immediate revenue effect?
A)predictive maintenance
B)preventive maintenance
C)emergency or breakdown maintenance
D)routine maintenance
Answer: C
Q2) Maintenance that pertains to the general upkeep of the property, recurs on a regular basis, and requires minimal training is referred to as:
A)emergency or breakdown maintenance.
B)routine maintenance.
C)preventive maintenance.
D)predictive maintenance.
Answer: B
Q3) Facilities benchmarking for establishing goals for quality is based on:
A)statistical analysis.
B)quality milestones
C)comparisons.
D)quality circles.
Answer: C
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Chapter 3: Environmental and Sustainability Management
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Capturing heat from exhaust air and using it to pre-heat the building's incoming air is an example of:
A)waste transformation.
B)recovery and reuse.
C)cogeneration.
D)variable-volume air handling.
Answer: B
Q2) Proper and regular maintenance of equipment reduces energy use by:
A)reducing the number of unscheduled repairs needed by the equipment.
B)not having to continually shut down and cycle up the equipment.
C)maintaining the efficiency and prolonging the life of the equipment.
D)keeping equipment on line longer that its manufacturers' predicted useful life.
Answer: C
Q3) What are the Three P's?
A)pulping, planting, producing
B)planning, partnerships, permission
C)permits, packaging, pollution
D)people, planet, profit
Answer: D
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Page 5
Chapter 4: Safety and Secuiryt Systems
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Near the end of a long dinner shift that Henri spent mostly at the grille, a fire erupted in the grille's grease trap and threatened to spread.Henri knew that a grease fire needed special handling and his emergency training told him he must act fast.The hotel had installed new fire extinguishers only two months ago, and a new type designed especially for grease and oil fires was added in the kitchen.Though several fire extinguishers were available to Henri, only one would effectively extinguish this fire and keep it extinguished.Which one must he choose?
A)Type A
B)Type C
C)Type D
D)Type K
Q2) Which of the following is not a fire detection device?
A)heat detector
B)sprinkler activation detector
C)smoke damper detector
D)smoke detector
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Chapter 5: Water and Wasterwater Systems
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/7380
Sample Questions
Q1) A restaurant's storm sewer system disposes of:
A)rainwater.
B)waste water from the restaurant itself.
C)gray water.
D)a and c
Q2) Which of the following statements about mixing valves is true?
A)They are usually not part of a guestroom water system component (such as a shower control valve).
B)They are used to mix untreated water with the chemicals that make the water drinkable.
C)They are designed to protect water users from being burned or scalded by hot water.
D)They are used in hotel swimming pools to properly mix the chemicals that make the pool water safe for swimming.
Q3) Which of the following systems is generally the most expensive option for heating water?
A)oil
B)natural gas
C)steam
D)electric resistance
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Page 7
Chapter 6: Electrical Systems
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Which of the following is a source of electrical power supply problems for hotels?
A)natural phenomena, such as lightning
B)normal utility maintenance operations
C)faulty electrical systems in neighboring businesses
D)all of the above
Q2) Because electric utilities have been deregulated in the United States:
A)hotels must generate their own electricity.
B)each geographic region has been assigned a single electric utility company.
C)hotel managers must choose a utility company to supply their hotel's electricity.
D)power outages and power-reliability problems have become much less frequent.
Q3) A measure of the electrical potential provided by an electric utility (often compared with water pressure in a water system) is termed:
A)voltage.
B)frequency.
C)amperes.
D)none of the above.
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Chapter 7: Heating, Ventilating, and Air Conditioning Systems
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8 Verified Questions
8 Flashcards
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Sample Questions
Q1) Water is cooled in a cooling tower by a process of: A)condensation.
B)evaporation.
C)compression.
D)osmosis.
Q2) The concept known as thermal storage conserves energy by:
A)using stored ice and cold water for cooling during periods of high energy cost.
B)converting daytime heat and light to electricity through solar panels.
C)closing a section of a hotel and supplying conditioned air only to occupied areas.
D)shutting down the HVAC system during nighttime hours.
Q3) The centralized HVAC system offering the greatest room temperature flexibility is the: A)two-pipe system.
B)three-pipe system.
C)four-pipe system.
D)universal system.
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Chapter 8: Lighting Systems
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) "Strike time" refers to:
A)a lamp's tendency to decrease its light output over time.
B)a property's predetermined schedule for group relamping.
C)the time required for a lamp to reach full output from a cold start.
D)the expected operating lifetime of a lamp.
Q2) What is the most common type of electric discharge lamp?
A)mercury vapor
B)fluorescent
C)metal halide
D)high-pressure sodium
Q3) Sarah is considering buying a luminaire with a visual comfort probability (VCP) rating of 90.What does this tell her about the luminaire?
A)Most people would not find this luminaire objectionable due to glare.
B)This luminaire provides a color rendition that is 90 percent "true."
C)This luminaire is guaranteed to last 9,000 hours before burning out.
D)This luminaire provides a color temperature in the "warm" range.
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Chapter 9: Laundry Systems
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Regarding an on-premises laundry, the engineering department is responsible for:
A)maintaining laundry equipment.
B)staffing the laundry.
C)keeping the laundry's utility costs within budget.
D)a and c
Q2) What happens to no-iron fabrics that are subjected to "thermal shock" in a washing machine?
A)The colors of the no-iron fabrics "bleed" into the wash water.
B)The no-iron fabrics become wrinkled.
C)The no-iron fabrics lose their elastic strength and tear more easily.
D)The edges of the no-iron fabrics become more susceptible to fraying.
Q3) Laundry chutes:
A)must be regularly checked for lint and dirt.
B)should never be locked.
C)are self-maintaining because the laundry cleans them as it slides through.
D)should only be locked at night.
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Chapter 10: Building Structure, Finishes, and Site
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) To "exercise" a valve is to:
A)thoroughly clean it.
B)fully open and close it.
C)carefully lubricate it.
D)replace it with a new one.
Q2) The purpose of a storm water drainage system is to:
A)carry rain water away from the property.
B)protect the property in case the local community's sanitary sewer system fails, by providing a place for the sewage to go.
C)protect the property from underground springs.
D)do all of the above.
Q3) Why is it important for the hotel's maintenance department to keep the blades of the hotel's lawn mowers sharp?
A)If the blades are sharp, the grass is cut, not ripped, and is therefore less susceptible to disease.
B)The engines of the lawn mowers will run smoother if the blades are kept sharp.
C)If the blades are sharp, the lawn mowers will use less gas.
D)The blades are less likely to warp or crack if they are kept sharp.
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Chapter 11: Lodging Planning and Design
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8 Verified Questions
8 Flashcards
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Sample Questions
Q1) The double-loaded slab guestroom floor configuration features:
A)rooms on both sides of a central corridor.
B)rooms grouped around a central vertical core.
C)rooms off a corridor encircling a multi-story lobby space.
D)rooms off one side of a corridor.
Q2) The largest back-of-the-house area in most hotels and the one requiring the most design attention is:
A)administrative office group.
B)the maintenance department.
C)the kitchen and food production area.
D)receiving and storage.
Q3) The process for developing a new hotel typically takes approximately:
A)six to twelve months.
B)one to two years.
C)three to four years.
D)five to seven years.
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Chapter 12: Renovation and Capital Projects
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Major renovations are usually done on a __________ cycle.
A)3-year
B)6-year
C)12- to 15-year
D)40- to 50-year
Q2) Which of the following estimating methods is the most accurate?
A)unit-price estimate
B)systems estimate
C)order-of-magnitude estimate
D)occupancy-based estimate
Q3) With a design/build contract:
A)the owner serves as the renovation designer, with construction performed by in-house staff.
B)the construction contractor serves as the designer as well as the builder.
C)the designer provides designs to the contractor that constructs the project.
D)none of the above.
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