Hospital Unit Management Question Bank
Course Introduction
Hospital Unit Management focuses on the principles and practices involved in effectively overseeing and coordinating the daily operations of a hospital unit. The course explores topics such as leadership roles, staff scheduling, resource allocation, quality assurance, patient flow management, and interdisciplinary collaboration. Emphasis is placed on the development of strong organizational and communication skills essential for managing diverse healthcare teams, ensuring patient safety, and meeting regulatory standards. Through case studies and practical applications, students gain the knowledge needed to address challenges in unit management and enhance overall healthcare delivery.
Recommended Textbook LaFleur Brooks Health Unit Coordinating 7th Edition by Elaine A. Gillingham
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22 Chapters
927 Verified Questions
927 Flashcards
Source URL: https://quizplus.com/study-set/1446
Page 2
Chapter 1: Health Unit Coordinating
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/28696
Sample Questions
Q1) Which of the following is one of the tasks the HUC is responsible for in assisting the doctor?
A)Placing calls to or receiving calls from his/her office
B)Obtaining coffee for the doctor upon request
C)Entering orders into the patient's EMR when the doctor is in a hurry
D)Doing a food run to the cafeteria when the doctor does not have time to go to lunch
Answer: A
Q2) Which of the following tasks would be considered nonclinical?
A)Assisting a patient to the bathroom
B)Delivering a patient's food tray
C)Scanning an electrocardiogram (EKG)into the patient's electronic medical record (EMR)
D)Assisting a physician in changing a patient's dressing
Answer: C
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3
Chapter 2: Overview of Health Care Today
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Long-term palliative and supportive care for terminally ill patients and their families (in a freestanding facility,hospital or home based)describes:
A)managed care.
B)hospice.
C)Medicaid.
D)community health.
Answer: B
Q2) Which of the following EMR applications is used throughout the U.S.Department of Veterans Affairs (VA)medical system (1,400 VA facilities)?
A)Cerner Solutions
B)EPIC
C)PrognoCIS
D)VistA
Answer: D
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Chapter 3: The Nursing Department and Medical Staff
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/28698
Sample Questions
Q1) A male patient's high-fat diet caused a tremendous strain to his gallbladder,which then required removal.This patient is likely to be found on which nursing unit census?
A)Labor and delivery
B)Nursery
C)Behavioral health
D)Surgical
Answer: D
Q2) A terminally ill patient who needs more care than can be managed at home or has symptoms that require more intense management than a family caregiver can provide may be admitted to:
A)the emergency department.
B)a hospice care unit.
C)a chronic pain management unit.
D)an ICU.
Answer: B
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Chapter 4: Communication Devices and Their Uses
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32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/28699
Sample Questions
Q1) A patient's condition has worsened,and his attending physician has written orders to consult with a cardiologist.When you check the doctor's roster,you see that it includes two doctors with the same first and last names.An important thing for you to do to properly reach the correct physician is to:
A)check the physician roster carefully for specialties when looking up the patient's physician.
B)just ask the attending physician for the phone number.
C)page the patient's nurse to get the phone number.
D)call the coronary intensive care unit for the number;it will save time spent looking it up on the computer.
Q2) Biometrics used in hospitalized patients may include:
A)iris scans.
B)full body scans.
C)foot prints.
D)teeth x-rays.
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6
Chapter 5: Communication and Interpersonal Skills
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/28700
Sample Questions
Q1) Failure to show respect for a foreign patient's request for a special diet during a religious holiday is a breach of which responsibility?
A)Primary care
B)Culturally sensitive care
C)Accountability
D)Tort reform
Q2) One of the five areas in which communication and interpersonal skills are used in the health care setting is:
A)making more friends.
B)promoting the hospital.
C)increasing the chances of a favorable evaluation.
D)developing trust.
Q3) Which of the following adjectives best describes an assertive person?
A)Overbearing
B)Respectful
C)Withdrawn
D)Very timid
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Page 7
Chapter 6: Workplace Behavior
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) As a mentor to a new HUC,which of the following would you offer as advice to avoid legal problems?
A)"Don't worry about reading the job description;everything one needs to know about what to do on this unit will be covered during orientation on the nursing unit.Just write it down."
B)"It's not necessary to spend that much time reading up on new policies and procedures.Everyone is so helpful on this unit;they'll tell you what you need to know."
C)"Don't assume anything.Even though you are new,question orders,policies,and procedures that don't seem appropriate to what you learned in school."
D)"If you can help out a nurse,do it,even if it is not in the HUC's job description.Going that extra mile helps the overall functioning of the unit."
Q2) A basic set of principles that define our concepts of right or wrong in given situations is known as:
A)a job description.
B)a performance appraisal.
C)a code of ethics.
D)values clarification.
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Page 8
Chapter 7: Management Techniques and Problem Solving
Skills for Health Unit Coordinating
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/28702
Sample Questions
Q1) The telephone in a patient room is not functioning properly.The HUC would notify the: A)director of nurses.
B)nurse who is in charge of the patient's care.
C)HIMS department.
D)maintenance department.
Q2) Supplies stored on a nursing unit vary depending on the: A)staff doctor's choice.
B)specialty of the nursing unit.
C)staff nurses' choice.
D)cost of supplies.
Q3) During a medical emergency,a code or crash cart is required and would be located: A)on each nursing unit or between nursing units.
B)in central supply.
C)in the pharmacy.
D)in the office of the director of nurses.
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Chapter 8: The Patients Chart or Electronic Medical Record
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32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/28703
Sample Questions
Q1) Guidelines for writing on a patient's paper chart include which of the following?
A)Entries may be made in pen or pencil.
B)A written error made on a patient chart form may be erased or obliterated.
C)All written entries on patient chart forms must include the date and time.
D)The HUC may rewrite doctors' orders if the doctor's handwriting is difficult to read.
Q2) Which of the following would be legal to write on a patient's surgical consent form?
A)Lumpectomy lt breast
B)Removal of a lump from lt breast
C)Lt breast lumpectomy
D)Lumpectomy left breast
Q3) The paper admission packet contains patient forms typical for each patient hospital encounter.Which of the following forms is used for each patient admission?
A)Anticoagulant therapy record
B)Diabetic record
C)Nurses' admission record
D)Consultation form
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Chapter 9: Health Unit Coordinator Role in Processing of
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26 Verified Questions
26 Flashcards
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Sample Questions
Q1) The _____ is likely to be found on a Kardex form.
A)time the doctor makes rounds
B)names of nurses who are expected to attend to the patient
C)patient's activity and diet
D)name of the insurance company and the benefits expected to be paid for the hospital stay
Q2) CPOE is a method for:
A)the physician to provide orders for a hospitalized patient.
B)the nurse to enter orders into the patient's EMR.
C)the HUC to graph the patient's vital signs.
D)the ancillary departments to enter notes into the patient's EMR.
Q3) A set of doctors' orders is defined as:
A)entry of a doctor's orders onto the doctors' order sheet,dated,timed,and signed.
B)several sheets of doctors' orders that would outline the patient's care during an admission.
C)all of the orders written on a particular patient.
D)several sheets of orders for a particular diagnosis.
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Page 11
Chapter 10: Patient Activity, patient Positioning, and Nursing
Observation Orders
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/28705
Sample Questions
Q1) A doctor would order I&O for a patient to:
A)maintain a record of daily calories.
B)determine why the patient is gaining weight.
C)determine why the patient is losing weight.
D)monitor the patient's fluid balance.
Q2) A pulse deficit is defined as the:
A)patient not having a pulse.
B)discrepancy between the patient's ventricular rate detected at the apex of the heart and the arterial rate of the radial pulse.
C)discrepancy between the patient's blood pressure and the pulse rate.
D)discrepancy between the patient's pulse rates when sitting and standing.
Q3) Which of the following is considered a vital sign?
A)blood pressure (BP)
B)continuous passive motion (CPM)
C)complete blood count (CBC)
D)head of bed (HOB)
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Chapter 11: Nursing Intervention or Treatment Orders
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/28706
Sample Questions
Q1) In an order written as 1000 cc D 0.9 NS @ 100 mL/hr if pt not tol fluids,the rate of flow is:
A)if pt not tol fluids.
B)1000 cc.
C)100 mL/hr.
D)D50.9 NS.
Q2) In the order 500 mL D W at 25 mL/hr,D W is the:
A)amount of solution deemed necessary by the nurse.
B)type of solution ordered by the doctor.
C)type of irrigation ordered by the nurse.
D)type of medication added to an IV solution.
Q3) To distribute the body weight more evenly and to relieve pressure,the doctor may order a(n):
A)foot cradle.
B)sheepskin.
C)immobilizer.
D)egg-crate.
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13
Chapter 12: Nutritional Care Orders
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27 Verified Questions
27 Flashcards
Source URL: https://quizplus.com/quiz/28707
Sample Questions
Q1) The patient has been unable to eat because of a severe intestinal problem and recent surgery.The doctor may order a:
A)regular diet with no restrictions.
B)high-fiber diet.
C)tube feeding.
D)renal diet.
Q2) When transcribing an order for,"Limit fluids to 1000 mL per day," the HUC would:
A)only notify the nurse so the patient's fluids may be monitored.
B)only notify the nursing assistants to monitor the patient's fluids.
C)notify the nutritional care department so it will limit the fluid on patient trays.
D)not need to let the nurse know;the fluid restriction is limited to what the patient receives on the meal trays,not what is given on the floor.
Q3) A tube feeding is also known as:
A)intravenous (IV)hyperalimentation.
B)enteral feeding set.
C)gavage.
D)a therapeutic diet.
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14
Chapter 13: Medication Orders
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52 Verified Questions
52 Flashcards
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Sample Questions
Q1) PCA refers to:
A)patient council administration.
B)patient-controlled analgesia.
C)piggyback codeine administration.
D)parenteral central alimentation.
Q2) An example of a common computerized medication cart is:
A)I-med.
B)Pyxis.
C)TPN.
D)WOW
Q3) In the order,Neosporin ointment tid to L knee,the Neosporin ointment would be applied:
A)three times a day.
B)four times a day
C)two times a day
D)once a day
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Page 15
Chapter 14: Laboratory Orders
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/28709
Sample Questions
Q1) The count of which immature RBCs will determine bone marrow activity and is often used in the diagnosis of anemia?
A)Retics
B)Lupus erythematosus (LE)cell prep
C)Red blood cell distribution width (RDW)
D)Erythrocyte sedimentation rate (ESR)
Q2) A bleeding time (BT)would be performed in which division of the laboratory?
A)Chemistry
B)Hematology
C)Microbiology
D)Serology
Q3) The laboratory division most likely to perform a blood test related to clotting and bleeding disorders is:
A)chemistry.
B)serology.
C)hematology.
D)virology.
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Chapter 15: Diagnostic Imaging Orders
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/28710
Sample Questions
Q1) An IVU exam is performed to outline the:
A)heart and its blood vessels.
B)brain and cerebral blood vessels.
C)liver and spleen.
D)kidneys,renal pelvis,ureters,and bladder.
Q2) Which of the following sequences (order of scheduling)of diagnostic studies would be appropriate?
A)Barium enema (BE);upper gastrointestinal (UGI);kidneys,ureters,bladder (KUB);bone scan;ultrasound of gallbladder (US of GB);intravenous pyelogram (IVU)
B)KUB,US of GB,bone scan,IVU,BE,UGI
C)UGI,IVU,BE,US of GB,bone scan,KUB
D)US of GB,BE,bone scan,KUB,IVU,UGI
Q3) The abbreviation AP in the x-ray department refers to:
A)anteroposterior.
B)Associated Press.
C)anterior position.
D)anterior pyelogram.
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Chapter 16: Other Diagnostic Studies
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/28711
Sample Questions
Q1) A doctor's order for ABG on RA means arterial blood gases on:
A)rate of air pressure.
B)room air.
C)rules of oxygen administration.
D)range of air pressure.
Q2) A doctor orders a pulmonary function test (PFT)to determine:
A)posture function abnormalities.
B)pulse rate.
C)the extent of pulmonary abnormality.
D)primary site of abnormalities.
Q3) Which of the following procedures are cardiovascular/ultrasound procedures?
A)Thallium and sestamibi stress tests
B)Swan-Ganz catheter and A-line
C)Two-dimensional M-mode echocardiogram and M-mode echo
D)EPS and IPG
Q4) The purpose of electrodiagnostics is to evaluate the:
A)endocrine system and reproductive systems.
B)digestive system and glandular systems.
C)respiratory and digestive systems.
D)cardiovascular,nervous,and muscular systems.
Page 18
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Chapter 17: Treatment Orders
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/28712
Sample Questions
Q1) TENS,often used for pain relief,would be ordered from which department?
A)Cardiopulmonary (respiratory care)
B)Neurology
C)PT
D)Cardiovascular
Q2) A tube connected to a mechanical ventilator that supplies air to the patient's lungs and assists breathing is called a(n):
A)straight cath.
B)endotracheal (ET)tube.
C)stent.
D)shunt.
Q3) An intubated patient has:
A)been anesthetized in preparation for surgery.
B)an endotracheal or tracheostomy tube inserted/placed.
C)had an endotracheal tube removed.
D)been placed on do not resuscitate (DNR).
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Chapter 18: Miscellaneous Orders
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17 Flashcards
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Sample Questions
Q1) A patient was admitted to an orthopedic surgeon's service for a fractured leg.In the course of the examination,the patient also was found to have a lung condition.With respect to the diagnosis of his lung disease,this finding most likely will generate an order for:
A)hemodialysis.
B)peritoneal dialysis.
C)hyperbaric oxygen therapy (HBOT).
D)a consultation.
Q2) Patient medical records faxed to a nursing unit would be:
A)sent to the patient's doctor's office.
B)scanned into or filed in the patient's electronic medical record (EMR)or paper chart.
C)sent to HIMS.
D)given to the patient's family.
Q3) A service that the social services department would be likely to provide is:
A)locating supplies necessary for skin traction.
B)arranging for the hospital's social events.
C)locating custodial care facilities for patients.
D)providing social outlets for the patient after discharge.
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Chapter 19: Admission,preoperative,and Postoperative Procedures
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/28714
Sample Questions
Q1) Which of the following are patient preparations that may take place in the preoperative care unit?
A)Shaving of surgical area,starting of intravenous (IV)fluids,making of the initial incision
B)Visitation by surgeon and anesthesiologist,starting IV fluids,insertion of catheter
C)Preoperative breathing treatments given,starting of IV fluids,general anesthesia started
D)Enema given,starting of IV fluids,insertion of a catheter,visitation by surgeon and anesthesiologist
Q2) Color-coded wrist bands are used to:
A)indicate the patient's primary doctor.
B)communicate a certain health care status or an "alert" that a patient may have.
C)indicate whether the patient is a medical or a surgical patient.
D)indicate the specific diagnosis of the patient.
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Chapter 20: Discharge, transfer, and Postmortem Procedures
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32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/28715
Sample Questions
Q1) Which type of discharge occurs without doctor approval?
A)Exp
B)Against medical advice (AMA)
C)Extended care facility (ECF)
D)Skilled nursing facility (SNF)
Q2) When preparing a discharged patient's paper chart to send to HIMS,the HUC should:
A)save the discharged patient's charts on the nursing unit (up to a week)until all signatures required are obtained.
B)arrange all forms in charts in alphabetical order.
C)sign the doctors' and/or nurses' signatures where missing on all chart forms.
D)check for old records or split records and send them with the chart.
Q3) Custodial care refers to:
A)care rendered by a priest,minister,or other religious figure.
B)volunteer assistance on your floor.
C)the parent with custody of the hospitalized child.
D)nonmedical care such as bathing,feeding,and protecting the patient.
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Chapter
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/28716
Sample Questions
Q1) Which of the following guidelines should be followed for electrical safety?
A)Use extension cords so that the medical device can be brought closer to the patient.
B)Leave malfunctioning equipment plugged in but immediately call your maintenance department.
C)Unplug a piece of equipment if someone has spilled liquid on it.
D)Leave the paper shredder plugged in while you are working to clear a jam from it.
Q2) Patients are at risk for acquiring infection as the result of:
A)noninvasive procedures.
B)reduced exposure to numbers and types of disease-causing microorganisms.
C)lower resistance to infectious microorganisms.
D)poor quality of hospital food.
Q3) A disease that is spread by body fluids,that is even more contagious than AIDS,and that poses a great risk to health care workers is:
A)AFB.
B)HBV.
C)PPE.
D)TB.
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Page 23
Chapter 22: Medical Terminology, basic Human Structure, and Disorders
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186 Verified Questions
186 Flashcards
Source URL: https://quizplus.com/quiz/28717
Sample Questions
Q1) The eye is protected by the skull bones and the following accessory organ: A)retina.
B)ciliary muscle.
C)iris.
D)eyelids.
Q2) PID,caused by bacterial infection,is the abbreviation for: A)pregnancy in distress.
B)pelvic inflammatory disease.
C)perineum incisional distraction.
D)painful inflammatory distress.
Q3) An abnormal increase in intraocular (within the eye)pressure and the cause of 15% of all cases of blindness in the United States is: A)cataracts.
B)retinal detachment.
C)glaucoma.
D)tinnitus.
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