Healthcare Systems and Policy
Mock Exam
Course Introduction
This course offers an in-depth examination of the organization, delivery, and regulation of healthcare systems, with a focus on the United States and comparative perspectives from other countries. Students will explore the roles of public and private sectors, health insurance structures, and the economic, social, and ethical challenges shaping healthcare policy. Topics include the legislative process, healthcare reform, quality and access to care, health disparities, and current debates impacting policy decisions. Through case studies and analysis of key policies, students gain insights into the complex interplay between stakeholders and the ongoing evolution of the healthcare system.
Recommended Textbook
Quality and Safety for Transformational Nursing Core Competencies 1st Edition by Kim Amer
Source URL: https://quizplus.com/study-set/3561
Chapter 1: Risk and Threats to Safe Quality Care in Hospital Settings
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70711
Sample Questions
Q1) An organization is planning strategies to ensure the safety of their patients while receiving care. Which strategies would be consistent with those of the Institute of Medicine to ensure a safe healthcare system? Standard Text: Select all that apply.
A) Have strong leaders
B) Master workforce planning
C) Support team collaboration
D) Conduct expert data collection
E) Support continuing education initiatives Correct
Answer: A,C,E
Q2) The health care organization is investigating ways to reduce the number of medication errors. Which action has been identified as a strategy to dramatically reduce medication errors?
A) Bar coding medication delivery
B) Locking medication carts when not in use
C) Restricting access to controlled substances
D) Sharing medication carts when preparing doses Correct
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Quality and Safety Models
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70712
Sample Questions
Q1) The nurse manager is aware of a safety issue that continues to occur on a patient care area. Which action would help to identify this safety issue before it adversely affects a patient?
A) Ask physicians to report the safety issue when identified.
B) Reprimand nurses who permit this safety issue to occur.
C) Write a memo to the staff about the safety issue.
D) Create a red-flag to be used for the safety issue. Correct
Answer: D
Q2) A Shared Governance committee is working on a project to improve the quality of patient care provided in a major city hospital. What would the committee use as the definition of quality?
A) Lack of errors
B) Lack of falls
C) No medication errors
D) Defined by the patient Correct
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Transition to Practice: an Essential Element of
Quality and Safety
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70713
Sample Questions
Q1) A new graduate nurse is seen crying when leaving work at the end of a scheduled shift. When asked about the emotional response, the reply is "this is not what I expected nursing to be." What is this nurse most likely experiencing?
A) Reaction to being a novice nurse
B) Low self-esteem
C) Culture shock
D) Reality shock Correct
Answer: D
Q2) The nurse manager is analyzing why the number of medication errors and patient safety issues has significantly increased over the early summer months. What would be the reason for this increase? Standard Text: Select all that apply.
A) Experiencing a patient care problem for the first-time
B) New nurses not being aware of the big picture
C) Extreme disciplinary action by the preceptors
D) Lack of knowledge about unit work flows
E) Novices assisting novices Correct
Answer: A,B,D,E
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Power, Empowerment, and Change in Nursing and Health Care
Available Study Resources on Quizplus for this Chatper
15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/70714
Sample Questions
Q1) The staff nurse is researching professional nursing organizations that focus on social justice. What would be the purpose for the nurse to join this type of organization?
A) Improve the quality of patient care
B) Recognize ways to make changes
C) Reduce the incidence of medical errors
D) Support oppressed members of society Correct
Q2) The staff nurse has identified a critical patient safety issue within a health care organization. Prior to reporting the issue the nurse completes a risk assessment. What would be a desirable outcome from this assessment?
A) Disregard
B) Loss of anonymity
C) Walk away from a job
D) Become a change agent Correct
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Quality and Safety Education Strategies
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70715
Sample Questions
Q1) The nurse manager is evaluating the success of the Transforming Care at the Bedside program implemented on a patient care area. Which would the nurse manager identify as being a desirable outcome of patient-centered care?
A) Increase in patient satisfaction
B) Reduction in medication errors
C) Increased family satisfaction
D) Reduced staff turnover Correct
Q2) After working for a month in the transition to practice program a group of new graduate nurses are asked to identify gaps in their basic nursing education. Which gaps will the nurses most likely identify? Standard Text: Select all that apply.
A) Administer medications to several patients
B) Conduct thorough patient assessments
C) Use information technology
D) Practice delegation of tasks
E) Ability to prioritize Correct
To view all questions and flashcards with answers, click on the resource link above.
7
Chapter 6: Evaluating a Program: Metrics and Stakeholders
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70716
Sample Questions
Q1) The staff development trainer is planning to evaluate the effectiveness of a training program provided to staff nurses. What will the trainer need prior to conducting this evaluation? Standard Text: Select all that apply.
A) Identify goals
B) Establish outcomes
C) List of participants
D) Determine metrics
E) Dates of instruction Correct
Q2) A healthcare organization did not consider all of the stakeholders' goals when establishing annual metrics for performance. What can occur when data is being collected about goal achievement?
A) Waste time and effort
B) No goals will be achieved
C) Too much data will be collected
D) Metrics will be positively skewed Correct
To view all questions and flashcards with answers, click on the resource link above.
8
Chapter 7: Interprofessional Team Building
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70717
Sample Questions
Q1) The nurse manager is determining reasons why the goal of safe quality patient care is not being achieved. Which factors would the manager identify as deterrents to safe quality care? Standard Text: Select all that apply.
A) Authoritative attitude of physicians toward nurses
B) Poor integration about common concepts of care
C) Minimization of the nurses' role in patient care
D) Adherence to procedures is substandard
E) Poor communication Correct
Q2) The director of nursing is outlining the implementation steps for interprofessional teams. Which step would ensure equal power between all of the professions participating on the team?
A) Encourage stethoscopes be placed in pockets.
B) Expect everyone to wear street clothes and lab coats.
C) Schedule the daily team meeting to occur in the morning.
D) Inform that everyone will be referred to with their first name. Correct
To view all questions and flashcards with answers, click on the resource link above.
9
Chapter 8: Transforming Care at the Bedside Tcab
Source URL: https://quizplus.com/quiz/70718
Sample Questions
Q1) The nurse manager is evaluating the impact of Transforming Care at the Bedside on a patient care area. Which statement indicates the program is being well-received by the nursing staff?
A) "This is just one more way to keep nurses quiet."
B) "I feel respected when I provide patient care."
C) "No one listens to my complaints anymore."
D) "It will be done for a while and then fade away." Correct
Q2) The nurse manager identifies changes in the staff since Transforming Care at the Bedside was implemented. Which changes does the manager identify as an improvement in vitality and teamwork? Standard Text: Select all that apply.
A) More apathy
B) Less blaming
C) More conflict
D) Less cynicism
E) More complaining Correct
To view all questions and flashcards with answers, click on the resource link above.
10
Chapter 9: Informatics and Nursing: Using Technology to Improve Quality
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70719
Sample Questions
Q1) A healthcare organization is sponsoring a seminar that will focus on the use of robotics when providing patient care. How would the organization encourage nurses to attend this educational program? Standard Text: Select all that apply.
A) Emphasize the reduction in staffing needs with the robots.
B) Diagramming the salary cost savings with the use of robots.
C) Explain how the robot will streamline nursing tasks.
D) Discuss how the robot helps increase productivity.
E) Review the impact of the robot on efficiency. Correct
Q2) A healthcare organization wants to invest in a computer application that tracks quality indicators for population health. Which indicators would the application need to measure? Standard Text: Select all that apply.
A) Medications
B) Environment
C) Social factors
D) Laboratory values
E) Health knowledge Correct
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 10: Patient-Centered Care
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70720
Sample Questions
Q1) A patient recovering from spinal surgery is being discharged home. What needs to be done to ensure this patient's safety after discharge from the hospital?
A) Make follow-up appointments.
B) Assess the home environment.
C) Review prescribed medications.
D) Review wound care. Correct
Q2) A patient with arthritis asks the nurse for pain medication. The patient is sitting in bed laughing and talking with family members. What would the nurse assess to support this patient's pain management needs? Standard Text: Select all that apply.
A) The patient's previous experiences with pain
B) The family's response to illness and pain
C) The cultural meaning associated with pain
D) The spiritual meaning associated with pain
E) The patient's home environment and activities Correct
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Quality Health Care, Policy and Law
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70721
Sample Questions
Q1) A nurse strives to provide ethical care to assigned patients. On which strategies will the nurse focus to achieve this goal? Standard Text: Select all that apply.
A) Safety
B) Wellness
C) Health promotion
D) Cost-containment
E) Limited use of resources Correct
Q2) The nurse manager is scheduling a session with a telephone vendor and the nursing staff to review different types of communication devices. What will be the manager's ultimate goal when making this decision?
A) Safer medication administration
B) Assistance with non-nursing duties
C) Ease of accessing patient data
D) Improved access of information Correct
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Future-Focused Quality Nursing
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/70722
Sample Questions
Q1) The staff nurse used the FOCUS-PDCA process for a patient care issue which resulted in an improvement in quality care. What action would the nurse take to ensure this process is shared with others?
A) Send the results of the process to nursing friends in e-mails.
B) Discuss the outcomes during the next staff meeting.
C) Write the process and submit it for publication.
D) Post the results on the nurse's Facebook page. Correct
Q2) A healthcare organization is planning to implement the Triple Aim goals. Which actions would this organization plan during the implementation of these goals?
Standard Text: Select all that apply.
A) An open house for community members to tour the hospital and facilities
B) Schedule wellness clinics for community members to have blood pressure checks
C) Promote smoking cessation classes for community members most days of the week
D) Plan a health insurance provider day for community members to change insurance coverage
E) Send flyers to community members announcing new surgical procedures done in the facility Correct
To view all questions and flashcards with answers, click on the resource link above.
Page 14